Top Homebuilder Ratings & Reviews

Armadillo Homes

Stonecreek

76 Homeowner Reviews Completed Mar 2020 - Feb 2021

Overall Satisfaction

4.1
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.1

Home Personalization Experience

4.3

Lender Experience

4.5

Construction Experience

4.0

Customer Care Experience

4.3

Home Readiness

3.5

Installation & Workmanship

4.2

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Feb 23, 2021

The entire experience was going great until we actually moved in. There are still several follow up issues and touch ups that are left to be completed. Contractors have come several times to work on the pending issues; however, it always is in a hurry, so they miss items they have to come back to fix. Most of these issues deal with the quality of the craftsmanship, such as baseboard paint, door frame paint & alignment, & overall cleanliness.

4.2
Verified Homeowner
San Antonio, on Feb 03, 2021

Customer care takes long to respond. You have to accommodate your work schedule because they don’t work with you. I had a eater leak and it took them a month to get everything completed.

0.8
Verified Homeowner
San Antonio, TX, on Feb 01, 2021

There was miscommunication in the beginning but got a little better after expressing my concerns. I did a lot of following up on my own.

4.4
Verified Homeowner
San Antonio, TX, on Feb 01, 2021

I liked the communication and how it was easy to get any questions answered promptly if needed.

5.0
Verified Homeowner
San Antonio, on Jan 25, 2021

We are dealing with [name removed]. He has told us things and has not come through. He’s been more of a problem then a solution.

1.2
Verified Homeowner
San Antonio, TX, on Jan 19, 2021

Our walk threw was rushed and the house was not finished. Only minor things but took a couple days to get it done. [name removed] was a great point of contact to get everything finished.

3.5
Verified Homeowner
San Antonio, on Dec 27, 2020

specifications were not met in a timely matter, too many issues from the start. Need better communication.

3.5
Verified Homeowner
San Antonio, TX, on Nov 30, 2020

Their are and still are differences with this home that we purchased from you. First off you contractors don’t care they are only here for a paycheck. And as for you earlier management for building. My self and my wife don’t believe that they cared about the customer. So if you want me to recommend you to my friends well you better do a lot better.

1.9
Verified Homeowner
San Antonio, TX, on Nov 20, 2020

Speedy process great home!

5.0
Verified Homeowner
San Antonio, on Nov 19, 2020

responsive

5.0
Verified Homeowner
San Antonio, on Nov 12, 2020

I like that they have been helpful.

5.0
Verified Homeowner
San Antonio, TX, on Nov 03, 2020

Honestly there wasn’t much to like. Nothing worth noting. I can truly say that this entire experience has been awful from the the very beginning, contract through move-in!

2.8
Verified Homeowner
San Antonio, on Oct 31, 2020

Post-sales support and warranty process.

3.2
Verified Homeowner
San Antonio, TX, on Oct 30, 2020

Missed closing date. A lot of things were not completed by the time of move in.

3.2
Verified Homeowner
San Antonio, TX, on Oct 02, 2020

[name removed] made the difference in why I like Armadillo Homes

4.9
Verified Homeowner
San Antonio, TX, on Sep 16, 2020

House has a lot of issues. My closing was on 29 Jun 20. 31 Jun 20 there was a water leak and the dinning room ceiling has to be replace. The dishwasher was defective not even a week later. It took almost 45 days to get it fixed. As soon as we set up our water softener system, two week later we found out there was a leak in the water system drained. When they open the wall to see where the leak was coming from, [name removed] realized that they forgot to glue the pipes. This leak damage my carpet and furniture. It has been very stressful and now I’m concern as I don’t know if later there might be any similar issues. We have been in this house two months and I feel that this house is not worth what we paid for.

3.0
Verified Homeowner
San Antonio, TX, on Aug 31, 2020

[name removed] was great. He helped us in a quick manner.

4.9
Verified Homeowner
San Antonio, on Aug 29, 2020

The team has been great fixing all items, even in the face of the Corona virus crisis.

5.0
Verified Homeowner
San Antonio, TX, on Aug 18, 2020

Appliances do not work. Counter-tops in kitchen and bathroom require repair. Dry wall in w/d room requires repair

3.4
Verified Homeowner
San Antonio, on Aug 17, 2020

No dislikes I like everything about my house

4.6
Verified Homeowner
San Antonio, TX, on Jul 30, 2020

[name removed] and [name removed] were awesome. They were very knowledgeable, always available, and answered all of our questions. Great experience!

5.0
Verified Homeowner
San Antonio, TX, on Jul 13, 2020

[name removed] was helpful through my whole process. Thank you [name removed] for your excellent customer service and willingness to help in any way! The best customer service I’ve had in years.

4.9
Verified Homeowner
San Antonio, on Jul 10, 2020

due to COVID -19, my repairs have been delayed , but also dates kept getting changed, lack /poor communication.

3.0
Verified Homeowner
San Antonio, on Jul 02, 2020

When we moved in this house ,one of the cabinet door in the kitchen was found broken, we asked the managers to replace it, but unfortunately since then nothing was done. Very sad experience

4.2
Verified Homeowner
San Antonio, on Jun 02, 2020

The first 3 months we lived here, there was no information on how to warranty claim. The build manager ([name removed]) did not provide us with that information. [name removed] came back, and told us the process. It is still hard to get someone out here ( due to circumstances with covid19). New warranty claims are still hard to get responses for. Overall there are slight problems with the build quality, and the process for getting help could be better. 6.6/10

2.8
Verified Homeowner
San Antonio, on May 28, 2020

Although it took a while and numerous complaints, the items noticed during final walkthrough were completed.

3.6
Verified Homeowner
San Antonio, on May 14, 2020

[name removed]

3.0
Verified Homeowner
San Antonio, TX, on May 13, 2020

Sales staff was friendly and excited to help me with my purchase.

3.9
Verified Homeowner
San Antonio, TX, on May 05, 2020

How easy the process was and how much armadillo communicated with us

4.8
Verified Homeowner
San Antonio, TX, on May 04, 2020

Smooth and orderly process.

4.7
Verified Homeowner
San Antonio, on Apr 28, 2020

Fast, efficient, ready to assist, great support. Great location.

5.0
Verified Homeowner
San Antonio, on Apr 26, 2020

Response to any issues and quality.

4.0
Verified Homeowner
San Antonio, on Apr 01, 2020

I love the location and I love quality of my home if something is damaged or doesn’t look right I call my builder and he gets it fixed right away with no problem

4.3
Verified Homeowner
San Antonio, on Mar 10, 2020

Appliances and the structure

4.4
Verified Homeowner
San Antonio, TX, on Mar 02, 2020

Easy access on the construction process step by step . My Sales person [name removed], was very informative , and if when in doubt would get me with the correct person.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Feb 23, 2021

The entire experience was going great until we actually moved in. There are still several follow up issues and touch ups that are left to be completed. Contractors have come several times to work on the pending issues; however, it always is in a hurry, so they miss items they have to come back to fix. Most of these issues deal with the quality of the craftsmanship, such as baseboard paint, door frame paint & alignment, & overall cleanliness.

4.2
Verified Homeowner
San Antonio, TX, on Feb 01, 2021

There was miscommunication in the beginning but got a little better after expressing my concerns. I did a lot of following up on my own.

4.4
Verified Homeowner
San Antonio, TX, on Feb 01, 2021

I liked the communication and how it was easy to get any questions answered promptly if needed.

5.0
Verified Homeowner
San Antonio, TX, on Jan 19, 2021

Our walk threw was rushed and the house was not finished. Only minor things but took a couple days to get it done. [name removed] was a great point of contact to get everything finished.

3.5
Verified Homeowner
San Antonio, TX, on Nov 30, 2020

Their are and still are differences with this home that we purchased from you. First off you contractors don’t care they are only here for a paycheck. And as for you earlier management for building. My self and my wife don’t believe that they cared about the customer. So if you want me to recommend you to my friends well you better do a lot better.

1.9
Verified Homeowner
San Antonio, TX, on Nov 20, 2020

Speedy process great home!

5.0
Verified Homeowner
San Antonio, TX, on Nov 03, 2020

Honestly there wasn’t much to like. Nothing worth noting. I can truly say that this entire experience has been awful from the the very beginning, contract through move-in!

2.8
Verified Homeowner
San Antonio, TX, on Oct 30, 2020

Missed closing date. A lot of things were not completed by the time of move in.

3.2
Verified Homeowner
San Antonio, TX, on Oct 02, 2020

[name removed] made the difference in why I like Armadillo Homes

4.9
Verified Homeowner
San Antonio, TX, on Sep 16, 2020

House has a lot of issues. My closing was on 29 Jun 20. 31 Jun 20 there was a water leak and the dinning room ceiling has to be replace. The dishwasher was defective not even a week later. It took almost 45 days to get it fixed. As soon as we set up our water softener system, two week later we found out there was a leak in the water system drained. When they open the wall to see where the leak was coming from, [name removed] realized that they forgot to glue the pipes. This leak damage my carpet and furniture. It has been very stressful and now I’m concern as I don’t know if later there might be any similar issues. We have been in this house two months and I feel that this house is not worth what we paid for.

3.0
Verified Homeowner
San Antonio, TX, on Aug 31, 2020

[name removed] was great. He helped us in a quick manner.

4.9
Verified Homeowner
San Antonio, TX, on Aug 18, 2020

Appliances do not work. Counter-tops in kitchen and bathroom require repair. Dry wall in w/d room requires repair

3.4
Verified Homeowner
San Antonio, TX, on Jul 30, 2020

[name removed] and [name removed] were awesome. They were very knowledgeable, always available, and answered all of our questions. Great experience!

5.0
Verified Homeowner
San Antonio, TX, on Jul 13, 2020

[name removed] was helpful through my whole process. Thank you [name removed] for your excellent customer service and willingness to help in any way! The best customer service I’ve had in years.

4.9
Verified Homeowner
San Antonio, TX, on May 13, 2020

Sales staff was friendly and excited to help me with my purchase.

3.9
Verified Homeowner
San Antonio, TX, on May 05, 2020

How easy the process was and how much armadillo communicated with us

4.8
Verified Homeowner
San Antonio, TX, on May 04, 2020

Smooth and orderly process.

4.7
Verified Homeowner
San Antonio, TX, on Mar 02, 2020

Easy access on the construction process step by step . My Sales person [name removed], was very informative , and if when in doubt would get me with the correct person.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Feb 03, 2021

Customer care takes long to respond. You have to accommodate your work schedule because they don’t work with you. I had a eater leak and it took them a month to get everything completed.

0.8
Verified Homeowner
San Antonio, on Jan 25, 2021

We are dealing with [name removed]. He has told us things and has not come through. He’s been more of a problem then a solution.

1.2
Verified Homeowner
San Antonio, on Nov 19, 2020

responsive

5.0
Verified Homeowner
San Antonio, on Nov 12, 2020

I like that they have been helpful.

5.0
Verified Homeowner
San Antonio, on Aug 29, 2020

The team has been great fixing all items, even in the face of the Corona virus crisis.

5.0
Verified Homeowner
San Antonio, on Jul 10, 2020

due to COVID -19, my repairs have been delayed , but also dates kept getting changed, lack /poor communication.

3.0
Verified Homeowner
San Antonio, on Jun 02, 2020

The first 3 months we lived here, there was no information on how to warranty claim. The build manager ([name removed]) did not provide us with that information. [name removed] came back, and told us the process. It is still hard to get someone out here ( due to circumstances with covid19). New warranty claims are still hard to get responses for. Overall there are slight problems with the build quality, and the process for getting help could be better. 6.6/10

2.8
Verified Homeowner
San Antonio, on May 28, 2020

Although it took a while and numerous complaints, the items noticed during final walkthrough were completed.

3.6
Verified Homeowner
San Antonio, on Mar 10, 2020

Appliances and the structure

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Dec 27, 2020

specifications were not met in a timely matter, too many issues from the start. Need better communication.

3.5
Verified Homeowner
San Antonio, on Oct 31, 2020

Post-sales support and warranty process.

3.2
Verified Homeowner
San Antonio, on Aug 17, 2020

No dislikes I like everything about my house

4.6
Verified Homeowner
San Antonio, on Jul 02, 2020

When we moved in this house ,one of the cabinet door in the kitchen was found broken, we asked the managers to replace it, but unfortunately since then nothing was done. Very sad experience

4.2
Verified Homeowner
San Antonio, on May 14, 2020

[name removed]

3.0
Verified Homeowner
San Antonio, on Apr 28, 2020

Fast, efficient, ready to assist, great support. Great location.

5.0
Verified Homeowner
San Antonio, on Apr 26, 2020

Response to any issues and quality.

4.0
Verified Homeowner
San Antonio, on Apr 01, 2020

I love the location and I love quality of my home if something is damaged or doesn’t look right I call my builder and he gets it fixed right away with no problem

4.3
Verified Homeowner