Top Homebuilder Ratings & Reviews

Armadillo Homes

Stonecreek

58 Homeowner Reviews Completed Mar 2020 - Nov 2020

Overall Satisfaction

4.1
Customers' overall satisfaction
4.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.2

Home Personalization Experience

4.6

Lender Experience

4.6

Construction Experience

4.1

Customer Care Experience

4.3

Home Readiness

3.6

Installation & Workmanship

4.3

Community Profile

Armadillo Homes has been a premier builder of new homes with superior quality for over 43 years. Our homes are built in beautiful communities in many of the most sought out locations due to good schools and easy access to shopping, entertainment and employment centers. Armadillo Homes is a leader in energy efficient home building and we provide what matters most: quality, value and service. Our company has a sincere focus on designing homes for the way you live. So whether buying your first home, moving up to your second home or downsizing to your last home, let us help you find "Your Way Home".

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Nov 20, 2020

Speedy process great home!

5.0
Verified Homeowner
San Antonio, on Nov 19, 2020

responsive

5.0
Verified Homeowner
San Antonio, on Nov 12, 2020

I like that they have been helpful.

5.0
Verified Homeowner
San Antonio, TX, on Nov 03, 2020

Honestly there wasn’t much to like. Nothing worth noting. I can truly say that this entire experience has been awful from the the very beginning, contract through move-in!

2.8
Verified Homeowner
San Antonio, on Oct 31, 2020

Post-sales support and warranty process.

3.2
Verified Homeowner
San Antonio, TX, on Oct 30, 2020

Missed closing date. A lot of things were not completed by the time of move in.

3.2
Verified Homeowner
San Antonio, TX, on Oct 02, 2020

[name removed] made the difference in why I like Armadillo Homes

4.9
Verified Homeowner
San Antonio, TX, on Sep 16, 2020

House has a lot of issues. My closing was on 29 Jun 20. 31 Jun 20 there was a water leak and the dinning room ceiling has to be replace. The dishwasher was defective not even a week later. It took almost 45 days to get it fixed. As soon as we set up our water softener system, two week later we found out there was a leak in the water system drained. When they open the wall to see where the leak was coming from, [name removed] realized that they forgot to glue the pipes. This leak damage my carpet and furniture. It has been very stressful and now I’m concern as I don’t know if later there might be any similar issues. We have been in this house two months and I feel that this house is not worth what we paid for.

3.0
Verified Homeowner
San Antonio, TX, on Aug 31, 2020

[name removed] was great. He helped us in a quick manner.

4.9
Verified Homeowner
San Antonio, on Aug 29, 2020

The team has been great fixing all items, even in the face of the Corona virus crisis.

5.0
Verified Homeowner
San Antonio, TX, on Aug 18, 2020

Appliances do not work. Counter-tops in kitchen and bathroom require repair. Dry wall in w/d room requires repair

3.4
Verified Homeowner
San Antonio, on Aug 17, 2020

No dislikes I like everything about my house

4.6
Verified Homeowner
San Antonio, TX, on Jul 30, 2020

[name removed] and [name removed] were awesome. They were very knowledgeable, always available, and answered all of our questions. Great experience!

5.0
Verified Homeowner
San Antonio, TX, on Jul 13, 2020

[name removed] was helpful through my whole process. Thank you [name removed] for your excellent customer service and willingness to help in any way! The best customer service I’ve had in years.

4.9
Verified Homeowner
San Antonio, on Jul 10, 2020

due to COVID -19, my repairs have been delayed , but also dates kept getting changed, lack /poor communication.

3.0
Verified Homeowner
San Antonio, on Jul 02, 2020

When we moved in this house ,one of the cabinet door in the kitchen was found broken, we asked the managers to replace it, but unfortunately since then nothing was done. Very sad experience

4.2
Verified Homeowner
San Antonio, on Jun 02, 2020

The first 3 months we lived here, there was no information on how to warranty claim. The build manager ([name removed]) did not provide us with that information. [name removed] came back, and told us the process. It is still hard to get someone out here ( due to circumstances with covid19). New warranty claims are still hard to get responses for. Overall there are slight problems with the build quality, and the process for getting help could be better. 6.6/10

2.8
Verified Homeowner
San Antonio, on May 28, 2020

Although it took a while and numerous complaints, the items noticed during final walkthrough were completed.

3.6
Verified Homeowner
San Antonio, on May 14, 2020

[name removed]

3.0
Verified Homeowner
San Antonio, TX, on May 13, 2020

Sales staff was friendly and excited to help me with my purchase.

3.9
Verified Homeowner
San Antonio, TX, on May 05, 2020

How easy the process was and how much armadillo communicated with us

4.8
Verified Homeowner
San Antonio, TX, on May 04, 2020

Smooth and orderly process.

4.7
Verified Homeowner
San Antonio, on Apr 28, 2020

Fast, efficient, ready to assist, great support. Great location.

5.0
Verified Homeowner
San Antonio, on Apr 26, 2020

Response to any issues and quality.

4.0
Verified Homeowner
San Antonio, on Apr 01, 2020

I love the location and I love quality of my home if something is damaged or doesn’t look right I call my builder and he gets it fixed right away with no problem

4.3
Verified Homeowner
San Antonio, on Mar 10, 2020

Appliances and the structure

4.4
Verified Homeowner
San Antonio, TX, on Mar 02, 2020

Easy access on the construction process step by step . My Sales person [name removed], was very informative , and if when in doubt would get me with the correct person.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Nov 20, 2020

Speedy process great home!

5.0
Verified Homeowner
San Antonio, TX, on Nov 03, 2020

Honestly there wasn’t much to like. Nothing worth noting. I can truly say that this entire experience has been awful from the the very beginning, contract through move-in!

2.8
Verified Homeowner
San Antonio, TX, on Oct 30, 2020

Missed closing date. A lot of things were not completed by the time of move in.

3.2
Verified Homeowner
San Antonio, TX, on Oct 02, 2020

[name removed] made the difference in why I like Armadillo Homes

4.9
Verified Homeowner
San Antonio, TX, on Sep 16, 2020

House has a lot of issues. My closing was on 29 Jun 20. 31 Jun 20 there was a water leak and the dinning room ceiling has to be replace. The dishwasher was defective not even a week later. It took almost 45 days to get it fixed. As soon as we set up our water softener system, two week later we found out there was a leak in the water system drained. When they open the wall to see where the leak was coming from, [name removed] realized that they forgot to glue the pipes. This leak damage my carpet and furniture. It has been very stressful and now I’m concern as I don’t know if later there might be any similar issues. We have been in this house two months and I feel that this house is not worth what we paid for.

3.0
Verified Homeowner
San Antonio, TX, on Aug 31, 2020

[name removed] was great. He helped us in a quick manner.

4.9
Verified Homeowner
San Antonio, TX, on Aug 18, 2020

Appliances do not work. Counter-tops in kitchen and bathroom require repair. Dry wall in w/d room requires repair

3.4
Verified Homeowner
San Antonio, TX, on Jul 30, 2020

[name removed] and [name removed] were awesome. They were very knowledgeable, always available, and answered all of our questions. Great experience!

5.0
Verified Homeowner
San Antonio, TX, on Jul 13, 2020

[name removed] was helpful through my whole process. Thank you [name removed] for your excellent customer service and willingness to help in any way! The best customer service I’ve had in years.

4.9
Verified Homeowner
San Antonio, TX, on May 13, 2020

Sales staff was friendly and excited to help me with my purchase.

3.9
Verified Homeowner
San Antonio, TX, on May 05, 2020

How easy the process was and how much armadillo communicated with us

4.8
Verified Homeowner
San Antonio, TX, on May 04, 2020

Smooth and orderly process.

4.7
Verified Homeowner
San Antonio, TX, on Mar 02, 2020

Easy access on the construction process step by step . My Sales person [name removed], was very informative , and if when in doubt would get me with the correct person.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Nov 19, 2020

responsive

5.0
Verified Homeowner
San Antonio, on Nov 12, 2020

I like that they have been helpful.

5.0
Verified Homeowner
San Antonio, on Aug 29, 2020

The team has been great fixing all items, even in the face of the Corona virus crisis.

5.0
Verified Homeowner
San Antonio, on Jul 10, 2020

due to COVID -19, my repairs have been delayed , but also dates kept getting changed, lack /poor communication.

3.0
Verified Homeowner
San Antonio, on Jun 02, 2020

The first 3 months we lived here, there was no information on how to warranty claim. The build manager ([name removed]) did not provide us with that information. [name removed] came back, and told us the process. It is still hard to get someone out here ( due to circumstances with covid19). New warranty claims are still hard to get responses for. Overall there are slight problems with the build quality, and the process for getting help could be better. 6.6/10

2.8
Verified Homeowner
San Antonio, on May 28, 2020

Although it took a while and numerous complaints, the items noticed during final walkthrough were completed.

3.6
Verified Homeowner
San Antonio, on Mar 10, 2020

Appliances and the structure

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Oct 31, 2020

Post-sales support and warranty process.

3.2
Verified Homeowner
San Antonio, on Aug 17, 2020

No dislikes I like everything about my house

4.6
Verified Homeowner
San Antonio, on Jul 02, 2020

When we moved in this house ,one of the cabinet door in the kitchen was found broken, we asked the managers to replace it, but unfortunately since then nothing was done. Very sad experience

4.2
Verified Homeowner
San Antonio, on May 14, 2020

[name removed]

3.0
Verified Homeowner
San Antonio, on Apr 28, 2020

Fast, efficient, ready to assist, great support. Great location.

5.0
Verified Homeowner
San Antonio, on Apr 26, 2020

Response to any issues and quality.

4.0
Verified Homeowner
San Antonio, on Apr 01, 2020

I love the location and I love quality of my home if something is damaged or doesn’t look right I call my builder and he gets it fixed right away with no problem

4.3
Verified Homeowner