Top Homebuilder Ratings & Reviews

Buffington Homes

Madsen Ranch

26 Homeowner Reviews Completed Jun 2019 - Oct 2020

Overall Satisfaction

4.4
Customers' overall satisfaction
4.1
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.5

Lender Experience

4.0

Construction Experience

4.6

Customer Care Experience

4.7

Home Readiness

4.7

Installation & Workmanship

4.3

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Round Rock, on Sep 29, 2020

I emailed to schedule a final claim because we are having a number of issues with our home. I have not received consistent communication from the representatives of Buffington homes.

4.3
Verified Homeowner
Round Rock, on Sep 25, 2020

I think it's solidly built. They responded to all request and repairs quickly, follow upped and seemed interested in satisfying their home owners.

4.4
Verified Homeowner
Round Rock, on Jul 04, 2020

Plumbing issues we had + not being able to get gas connection to washer/dryer area.

4.2
Verified Homeowner
Round Rock, on Jun 14, 2020

Prompt responses

5.0
Verified Homeowner
Round Rock, TX, on Apr 26, 2020

fast

3.8
Verified Homeowner
Round Rock, on Apr 14, 2020

On par

5.0
Verified Homeowner
Round Rock, TX, on Feb 27, 2020

[name removed] that worked in the front office was extremely friendly and knowledgeable about the area. He had the answers to all the questions we had when ever we had them.

4.5
Verified Homeowner
Round Rock, on Feb 26, 2020

Follow thru once warranty request is filed

4.5
Verified Homeowner
Round Rock, TX, on Dec 04, 2019

Our sales representative, [name removed] was amazing, knowledgeable, and helpful with every detail. Loved being able to make many choices at the design center and not just locked into a "cookie cutter" home.

4.5
Verified Homeowner
Round Rock, TX, on Nov 04, 2019

Everything

5.0
Verified Homeowner
Round Rock, TX, on Oct 03, 2019

They kept in contact with me and responded to every question I had along the way.

4.9
Verified Homeowner
Round Rock, TX, on Sep 24, 2019

The people [removed]-sales; [removed]-selection; [removed]-make it happen

4.9
Verified Homeowner
Round Rock, TX, on Sep 06, 2019

Everything was very straight forward and easy, best home buying experience I've ever had

4.4
Verified Homeowner
Round Rock, TX, on Sep 05, 2019

Las personas

4.8
Verified Homeowner
Round Rock, TX, on Aug 22, 2019

Speed of closing

4.2
Verified Homeowner
Round Rock, TX, on Jul 22, 2019

The design selections and process.

4.8
Verified Homeowner
Round Rock, on Jun 27, 2019

After purchase Customer service was excellent. Selection of materials are affordable.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Round Rock, TX, on Apr 26, 2020

fast

3.8
Verified Homeowner
Round Rock, TX, on Feb 27, 2020

[name removed] that worked in the front office was extremely friendly and knowledgeable about the area. He had the answers to all the questions we had when ever we had them.

4.5
Verified Homeowner
Round Rock, TX, on Dec 04, 2019

Our sales representative, [name removed] was amazing, knowledgeable, and helpful with every detail. Loved being able to make many choices at the design center and not just locked into a "cookie cutter" home.

4.5
Verified Homeowner
Round Rock, TX, on Nov 04, 2019

Everything

5.0
Verified Homeowner
Round Rock, TX, on Oct 03, 2019

They kept in contact with me and responded to every question I had along the way.

4.9
Verified Homeowner
Round Rock, TX, on Sep 24, 2019

The people [removed]-sales; [removed]-selection; [removed]-make it happen

4.9
Verified Homeowner
Round Rock, TX, on Sep 06, 2019

Everything was very straight forward and easy, best home buying experience I've ever had

4.4
Verified Homeowner
Round Rock, TX, on Sep 05, 2019

Las personas

4.8
Verified Homeowner
Round Rock, TX, on Aug 22, 2019

Speed of closing

4.2
Verified Homeowner
Round Rock, TX, on Jul 22, 2019

The design selections and process.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Round Rock, on Jul 04, 2020

Plumbing issues we had + not being able to get gas connection to washer/dryer area.

4.2
Verified Homeowner
Round Rock, on Jun 14, 2020

Prompt responses

5.0
Verified Homeowner
Round Rock, on Apr 14, 2020

On par

5.0
Verified Homeowner
Round Rock, on Feb 26, 2020

Follow thru once warranty request is filed

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Round Rock, on Sep 29, 2020

I emailed to schedule a final claim because we are having a number of issues with our home. I have not received consistent communication from the representatives of Buffington homes.

4.3
Verified Homeowner
Round Rock, on Sep 25, 2020

I think it's solidly built. They responded to all request and repairs quickly, follow upped and seemed interested in satisfying their home owners.

4.4
Verified Homeowner
Round Rock, on Jun 27, 2019

After purchase Customer service was excellent. Selection of materials are affordable.

5.0
Verified Homeowner