Top Homebuilder Ratings & Reviews

Classic Homes

Flying Horse-Molise

4 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.6

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.7

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Colorado Springs, on Jun 08, 2018

we did not have interface with the builder as we purchased the home in finished condition. We feel that quality control was lacking in protection of the HVAC equipment during construction. The HVAC unit was filled with drywall mud and dirt. Floor vents were filled with construction debris.

3.1
Verified Homeowner
Colorado Springs, on Apr 08, 2018

The service was great!

4.5
Verified Homeowner
Colorado Springs, on Jan 09, 2018

The problems from the original move in punch list haven't been completed. Major concern! At the model today, the ladies working there said, get your list to Classic before your one year mark, finish the original problems! Again, I am the ONLY ONE in our entire subdivision who doesn't have a front tree in my yard, some have over four trees in their yards, wrong, very unfair since I pay the exact same HOA dues. I appreciate Jerry coming out to see my home and my concerns, and actually some actions were completed, but there is still a drainage issue, when we pay $270.00 per month for HOA dues, there hasn't been anything done to our community since the fall. That's thousands of dollars we're paying for Classics' past mismanagement, and our landscaping is pitiful! SERIOUSLY! There will be a large holding pond in my yard, same as last year, because the drainage is terrible, a nice place for mosquitos and bacteria. I'll put my fish and turtle, my boat back into the pond when it forms.

2.0
Verified Homeowner
Colorado Springs, on Dec 15, 2017

Since I would probably not use Classic to build another new home for us, I can't honestly say I could comfortably recommend them to a friend or family member.

3.0
Verified Homeowner
Colorado Springs, on Nov 30, 2017

The house seems to be well built and the finishing is very well done.

5.0
Verified Homeowner
Colorado Springs, on Nov 19, 2017

We are happy with the process and finished product and really like working with Classic and specifically Dave Lobeck.

4.1
Verified Homeowner
Colorado Springs, on Nov 08, 2017

Very happy with our Classic Home!

5.0
Verified Homeowner
Colorado Springs, on Sep 20, 2017

Very few issues, quick responses, quality sales team.

4.2
Verified Homeowner
Colorado Springs, on Sep 19, 2017

I think the amenities are great.

4.7
Verified Homeowner
Colorado Springs, on Sep 17, 2017

Diane Sullivan was very good to work with and very knowledgeable.

4.3
Verified Homeowner
Colorado Springs, on Aug 12, 2017

Bathrooms on the main floor including the master bathroom toilet have very little sound proofing in the walls and are very distracting when guess are present. The kitchen and main floor living room area floor is weak and results in significant movement when people walk on the floor. The exterior color is drab at best, there is no contrasting colors and the architectural pop outs around windows and doors are all the same color vice having an accent color. already have creaking in the floor under the carpet in the master bed room.

4.2
Verified Homeowner
Colorado Springs, on Aug 03, 2017

customer service has been prompt and friendly and helpful

4.4
Verified Homeowner
Colorado Springs, on Jul 25, 2017

House is OK, the building and design phase had issues that were difficult to resolve;

3.7
Verified Homeowner
Colorado Springs, on Jul 19, 2017

Very impressed with Classic. Our first home was a classic this why we bought another.

5.0
Verified Homeowner
Colorado Springs, on Jul 15, 2017

I only feel comfortable recommending any service or product if it has met or exceeded my expectations. The builder did not do that in this case.

2.0
Verified Homeowner
Colorado Springs, on Jul 12, 2017

I have had several issues with the quality and workmanship. Today marks 6 months of living here. My heat didn't work when I moved in,due to the drywall dust clogged my furnace ( and the entire contents of home, & my furnace does not equally heat, the basement never exceeds 65 degrees. Sixteen scratched windows needed replacing. The ceiling and walls are crooked, the ceiling repair is not plumb, and the wall is left as crooked. There is enough water in my window well that the plants grow, and the sink hole is again forming. The landscaping behind my home is unattractive, with just rock and the house behind me. I have no tree in my front yard, no side yard trees, and there are two streetlights that glare into my home, no trees blocking their light. I have a 'moat' boarding the entire side and back yard, it smells of sewage and stains the sidewalk. After every repair I've cleaned, and then cleaned again, & had serious breathing issues from drywall dust. Toilet had urine on the floor.

3.9
Verified Homeowner
Colorado Springs, on Jul 08, 2017

constuction seems solid.

4.6
Verified Homeowner
Colorado Springs, on Jul 05, 2017

Follow up and communication

5.0
Verified Homeowner
Colorado Springs, on Jun 29, 2017

Their design studio process and pricing.

4.2
Verified Homeowner
Colorado Springs, on May 29, 2017

I can't compare my builder to other builders in the area, since I moved from outside the country.

4.2
Verified Homeowner
Colorado Springs, on May 11, 2017

Build-quality and service of Classic.

4.6
Verified Homeowner
Colorado Springs, on Apr 19, 2017

Did what they said they would do.

5.0
Verified Homeowner
Colorado Springs, on Apr 16, 2017

Few issues, great staff

5.0
Verified Homeowner
Colorado Springs, on Mar 24, 2017

Great carpentry.

4.2
Verified Homeowner
Colorado Springs, on Mar 23, 2017

Well built. Elegant.

5.0
Verified Homeowner
Colorado Springs, on Mar 20, 2017

Attention to detail

3.2
Verified Homeowner
Colorado Springs, on Mar 07, 2017

good follow-up

5.0
Verified Homeowner
Colorado Springs, on Mar 07, 2017

We love the design of the house and the process of working with Matt during construction. Communication was key for us.

5.0
Verified Homeowner
Colorado Springs, on Mar 01, 2017

A little concerned about not getting garage door help with loud squeaking on operation.

3.6
Verified Homeowner
Colorado Springs, on Feb 27, 2017

I was very impressed with the communication and how the builder involved me in the process.

5.0
Verified Homeowner
Colorado Springs, on Feb 11, 2017

Most every part of my home is quality.

4.0
Verified Homeowner
Colorado Springs, on Feb 08, 2017

THE QUALITY OF THE PRODUCT

4.8
Verified Homeowner
Colorado Springs, on Feb 07, 2017

Great customer service and sales representatives (Jeff, Dianne) as well as exceptional follow up throughout the entire building-to-finish process! Under promised but over delivered.

4.9
Verified Homeowner
Colorado Springs, on Jan 22, 2017

Very supporting throughout the process as we built this house while we were still overseas.

5.0
Verified Homeowner
Colorado Springs, on Jan 14, 2017

Appearance

5.0
Verified Homeowner
Colorado Springs, on Jan 03, 2017

Quality of construction, failure to meet contractual experience tations

3.2
Verified Homeowner
Colorado Springs, on Dec 23, 2016

Sales process was great. Sales people were wonderful.Location is good

4.5
Verified Homeowner
Colorado Springs, on Dec 09, 2016

Quality, communication, and personal attention throughout the entire process was tremendous.

5.0
Verified Homeowner
Colorado Springs, on Dec 07, 2016

Classic's responsiveness to issues and willingness to correct them.

5.0
Verified Homeowner
Colorado Springs, on Nov 30, 2016

The only reason I chose 8 on the first question is the electrical issues that continue to happen.

4.5
Verified Homeowner
Colorado Springs, on Nov 18, 2016

Furnace was put in backwards which caused multiple problems for the building of the house. This was brought to the attention of the supervisor, and was promptly ignored. Backwards furnace caused circuit breaker box to be put in my finished basement.

3.5
Verified Homeowner
Colorado Springs, on Nov 05, 2016

We love our home its well built and Matt kept us well informed that

5.0
Verified Homeowner
Colorado Springs, on Nov 04, 2016

The plan they use to build smaller homes for us seniors is great. It just feels safe and comfortable for a widow.

4.8
Verified Homeowner
Colorado Springs, on Oct 27, 2016

Willingness of sales and construction super to help adjust inspections and closing to meet my changed needs. Also weekly updates and photos.

4.7
Verified Homeowner
Colorado Springs, on Oct 26, 2016

Dates were met! However, appeard some level of mis-communication between design center, sales, and construction lead. Most change orders were not communicated between groups

4.2
Verified Homeowner
Colorado Springs, on Oct 08, 2016

The quality of our home and immediate attention of all the members of the Classic team to any concerns we may have.

4.9
Verified Homeowner
Colorado Springs, on Sep 26, 2016

We are six weeks in and the yard is still not landscaped. despite several requests. During construction, company policy always trumped homeowner satisfaction.

4.6
Verified Homeowner
Colorado Springs, on Sep 14, 2016

Classic's commitment was met. Annie Miller and Jeff were awesome to work with, and so was Jamie.

4.9
Verified Homeowner
Colorado Springs, on Aug 30, 2016

The build quality of Classic and their commitment to making sure they maintain that commitment through the process of building the home.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Colorado Springs, on Sep 19, 2017

I think the amenities are great.

4.7
Verified Homeowner
Colorado Springs, on Sep 17, 2017

Diane Sullivan was very good to work with and very knowledgeable.

4.3
Verified Homeowner
Colorado Springs, on Jul 19, 2017

Very impressed with Classic. Our first home was a classic this why we bought another.

5.0
Verified Homeowner
Colorado Springs, on Mar 23, 2017

Well built. Elegant.

5.0
Verified Homeowner
Colorado Springs, on Feb 27, 2017

I was very impressed with the communication and how the builder involved me in the process.

5.0
Verified Homeowner
Colorado Springs, on Feb 08, 2017

THE QUALITY OF THE PRODUCT

4.8
Verified Homeowner
Colorado Springs, on Feb 07, 2017

Great customer service and sales representatives (Jeff, Dianne) as well as exceptional follow up throughout the entire building-to-finish process! Under promised but over delivered.

4.9
Verified Homeowner
Colorado Springs, on Jan 22, 2017

Very supporting throughout the process as we built this house while we were still overseas.

5.0
Verified Homeowner
Colorado Springs, on Jan 14, 2017

Appearance

5.0
Verified Homeowner
Colorado Springs, on Dec 23, 2016

Sales process was great. Sales people were wonderful.Location is good

4.5
Verified Homeowner
Colorado Springs, on Dec 09, 2016

Quality, communication, and personal attention throughout the entire process was tremendous.

5.0
Verified Homeowner
Colorado Springs, on Nov 18, 2016

Furnace was put in backwards which caused multiple problems for the building of the house. This was brought to the attention of the supervisor, and was promptly ignored. Backwards furnace caused circuit breaker box to be put in my finished basement.

3.5
Verified Homeowner
Colorado Springs, on Nov 05, 2016

We love our home its well built and Matt kept us well informed that

5.0
Verified Homeowner
Colorado Springs, on Nov 04, 2016

The plan they use to build smaller homes for us seniors is great. It just feels safe and comfortable for a widow.

4.8
Verified Homeowner
Colorado Springs, on Oct 27, 2016

Willingness of sales and construction super to help adjust inspections and closing to meet my changed needs. Also weekly updates and photos.

4.7
Verified Homeowner
Colorado Springs, on Oct 26, 2016

Dates were met! However, appeard some level of mis-communication between design center, sales, and construction lead. Most change orders were not communicated between groups

4.2
Verified Homeowner
Colorado Springs, on Oct 08, 2016

The quality of our home and immediate attention of all the members of the Classic team to any concerns we may have.

4.9
Verified Homeowner
Colorado Springs, on Sep 26, 2016

We are six weeks in and the yard is still not landscaped. despite several requests. During construction, company policy always trumped homeowner satisfaction.

4.6
Verified Homeowner
Colorado Springs, on Sep 14, 2016

Classic's commitment was met. Annie Miller and Jeff were awesome to work with, and so was Jamie.

4.9
Verified Homeowner
Colorado Springs, on Aug 30, 2016

The build quality of Classic and their commitment to making sure they maintain that commitment through the process of building the home.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Colorado Springs, on Nov 30, 2017

The house seems to be well built and the finishing is very well done.

5.0
Verified Homeowner
Colorado Springs, on Nov 08, 2017

Very happy with our Classic Home!

5.0
Verified Homeowner
Colorado Springs, on Jul 15, 2017

I only feel comfortable recommending any service or product if it has met or exceeded my expectations. The builder did not do that in this case.

2.0
Verified Homeowner
Colorado Springs, on Jul 12, 2017

I have had several issues with the quality and workmanship. Today marks 6 months of living here. My heat didn't work when I moved in,due to the drywall dust clogged my furnace ( and the entire contents of home, & my furnace does not equally heat, the basement never exceeds 65 degrees. Sixteen scratched windows needed replacing. The ceiling and walls are crooked, the ceiling repair is not plumb, and the wall is left as crooked. There is enough water in my window well that the plants grow, and the sink hole is again forming. The landscaping behind my home is unattractive, with just rock and the house behind me. I have no tree in my front yard, no side yard trees, and there are two streetlights that glare into my home, no trees blocking their light. I have a 'moat' boarding the entire side and back yard, it smells of sewage and stains the sidewalk. After every repair I've cleaned, and then cleaned again, & had serious breathing issues from drywall dust. Toilet had urine on the floor.

3.9
Verified Homeowner
Colorado Springs, on Jul 05, 2017

Follow up and communication

5.0
Verified Homeowner
Colorado Springs, on Jun 29, 2017

Their design studio process and pricing.

4.2
Verified Homeowner
Colorado Springs, on May 29, 2017

I can't compare my builder to other builders in the area, since I moved from outside the country.

4.2
Verified Homeowner
Colorado Springs, on Apr 19, 2017

Did what they said they would do.

5.0
Verified Homeowner
Colorado Springs, on Apr 16, 2017

Few issues, great staff

5.0
Verified Homeowner
Colorado Springs, on Mar 24, 2017

Great carpentry.

4.2
Verified Homeowner
Colorado Springs, on Mar 20, 2017

Attention to detail

3.2
Verified Homeowner
Colorado Springs, on Mar 07, 2017

good follow-up

5.0
Verified Homeowner
Colorado Springs, on Mar 07, 2017

We love the design of the house and the process of working with Matt during construction. Communication was key for us.

5.0
Verified Homeowner
Colorado Springs, on Mar 01, 2017

A little concerned about not getting garage door help with loud squeaking on operation.

3.6
Verified Homeowner
Colorado Springs, on Feb 11, 2017

Most every part of my home is quality.

4.0
Verified Homeowner
Colorado Springs, on Jan 03, 2017

Quality of construction, failure to meet contractual experience tations

3.2
Verified Homeowner
Colorado Springs, on Dec 07, 2016

Classic's responsiveness to issues and willingness to correct them.

5.0
Verified Homeowner
Colorado Springs, on Nov 30, 2016

The only reason I chose 8 on the first question is the electrical issues that continue to happen.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Colorado Springs, on Jun 08, 2018

we did not have interface with the builder as we purchased the home in finished condition. We feel that quality control was lacking in protection of the HVAC equipment during construction. The HVAC unit was filled with drywall mud and dirt. Floor vents were filled with construction debris.

3.1
Verified Homeowner
Colorado Springs, on Apr 08, 2018

The service was great!

4.5
Verified Homeowner
Colorado Springs, on Jan 09, 2018

The problems from the original move in punch list haven't been completed. Major concern! At the model today, the ladies working there said, get your list to Classic before your one year mark, finish the original problems! Again, I am the ONLY ONE in our entire subdivision who doesn't have a front tree in my yard, some have over four trees in their yards, wrong, very unfair since I pay the exact same HOA dues. I appreciate Jerry coming out to see my home and my concerns, and actually some actions were completed, but there is still a drainage issue, when we pay $270.00 per month for HOA dues, there hasn't been anything done to our community since the fall. That's thousands of dollars we're paying for Classics' past mismanagement, and our landscaping is pitiful! SERIOUSLY! There will be a large holding pond in my yard, same as last year, because the drainage is terrible, a nice place for mosquitos and bacteria. I'll put my fish and turtle, my boat back into the pond when it forms.

2.0
Verified Homeowner
Colorado Springs, on Dec 15, 2017

Since I would probably not use Classic to build another new home for us, I can't honestly say I could comfortably recommend them to a friend or family member.

3.0
Verified Homeowner
Colorado Springs, on Nov 19, 2017

We are happy with the process and finished product and really like working with Classic and specifically Dave Lobeck.

4.1
Verified Homeowner
Colorado Springs, on Sep 20, 2017

Very few issues, quick responses, quality sales team.

4.2
Verified Homeowner
Colorado Springs, on Aug 12, 2017

Bathrooms on the main floor including the master bathroom toilet have very little sound proofing in the walls and are very distracting when guess are present. The kitchen and main floor living room area floor is weak and results in significant movement when people walk on the floor. The exterior color is drab at best, there is no contrasting colors and the architectural pop outs around windows and doors are all the same color vice having an accent color. already have creaking in the floor under the carpet in the master bed room.

4.2
Verified Homeowner
Colorado Springs, on Aug 03, 2017

customer service has been prompt and friendly and helpful

4.4
Verified Homeowner
Colorado Springs, on Jul 25, 2017

House is OK, the building and design phase had issues that were difficult to resolve;

3.7
Verified Homeowner
Colorado Springs, on Jul 08, 2017

constuction seems solid.

4.6
Verified Homeowner
Colorado Springs, on May 11, 2017

Build-quality and service of Classic.

4.6
Verified Homeowner