Top Homebuilder Ratings & Reviews

Desert View Homes

Ranchos Desierto Bello

134 Homeowner Reviews Completed May 2020 - Oct 2021

Overall Satisfaction

4.3
Customers' overall satisfaction
4.1
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.3

Home Personalization Experience

4.4

Lender Experience

4.4

Construction Experience

4.1

Customer Care Experience

4.6

Home Readiness

3.8

Installation & Workmanship

4.2

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Aug 12, 2021

That they dont come to fix it

3.2
Verified Homeowner
Horizon City, on Sep 01, 2021

Its been a wonderful experience I highly recomend [name removed] [name removed] [name removed]

5.0
Verified Homeowner
Horizon City, TX, on Oct 01, 2021

I liked outside of home but Im very sad and upset about inside of home

1.9
Verified Homeowner
Horizon City, on Aug 08, 2021

The house was not looked over correctly and i even got an inspection. The floors are uneven in many places and the floor is lifting in certain corners. The carpets were stained with paint and when i told them they didn't replace it they just tried to wash it off and the stain remains. In the other bedroom they did cut out a part of carpet but did not effort to blend it so its obvious that there are two sections of carpet. There were marks on the wall in one of the bedrooms and i told them so they painted it but it looks so uneven and darker in those areas. The kitchen cabinets and the hall restroom cabinets are not stained correctly and is an eye sore. The master bedroom does not get enough air blown into the room from the A\C making it hot in the summer. I told them this before moving in and they proved that the temperature is correctly but the air pressure is weak. The hall bathroom needs the most work as all the white sealant is coming off all over im assuming due to moisture. The fence in the back yard is also very short making it dangerous with neighbors that have big dogs. My neighbor has 5 pitbulls and are constantly barking and trying to jump over making being in the back yard risky as they have successfully jumped over before and almost attacked a family member of mine. Only positive i can think of is that i live closer to the city.

3.7
Verified Homeowner
Horizon City, on Aug 11, 2021

[Translated from ES] I have not used the warranty

4.8
Verified Homeowner
Horizon City, TX, on Sep 29, 2021

I did not like that even at closing, issues that were addressed months before, were still being fixed. Details to quality of work were not satisfactory. For example, crooked walls, loose handles and cabinet doors, lifting tile, soft spots in walls, hole on cement under tile, sealing of outlets and doorbell. What I did like was that my representative, [name removed], doing her best to get things fixed and taken care of and communicating. Unfortunately the project manager had to get involved in the end but he helped tremendously as well.

4.2
Verified Homeowner
Horizon City, on Jun 26, 2021

[Translated from ES] They are very attentive and I have received several calls asking me how my family has felt in the house we acquired and if I have had imperfections in the house.

5.0
Verified Homeowner
Horizon City, on Jun 28, 2021

[Translated from ES] All the details the finish I love

4.9
Verified Homeowner
Horizon City, TX, on Sep 27, 2021

We signed in February and they didn’t start building till May. Even after being built there were some areas that needed to be fixed.

2.8
Verified Homeowner
Horizon City, on May 15, 2021

[Translated from ES] I liked the design and layout of the rooms

4.7
Verified Homeowner
Horizon City, on May 25, 2021

The warranty of your house, and all the appliances included. Very attentive

5.0
Verified Homeowner
Horizon City, TX, on Aug 28, 2021

[Translated from ES] The treatment and attention they had with us. And the emotion of having our home

5.0
Verified Homeowner
El Paso, on May 01, 2021

Quality of the house

5.0
Verified Homeowner
Horizon City, on May 11, 2021

I love how fast the warranty department handles the problems!

3.0
Verified Homeowner
Horizon City, TX, on Aug 05, 2021

Minor details that needed to be fix, but where done with in the week.

4.5
Verified Homeowner
El Paso, on Mar 02, 2021

some issues that i found after the walkthrough i was told won't be covered under warranty. for example i have a crack on one of the windows i was told it won't be fixed because i didn't inspect the house right during the walkthrough. i have a wall that is stained even though i paint it over and over again. my rock wall is not as strong as i thought it would be. you bearly touch it and it crumbles. my drive way already has a crack on it. i have tiles that are hollow. my stairs have pins coming out. the carpet is not tight to the wood on the stairs. and some other issues

2.1
Verified Homeowner
Horizon City, on Apr 01, 2021

i HAVED LIKED EVERYTHING AT DESSERT VIEW HOMES LOVELY NEIGHBORHOOD NOTHING TO DISLIKE

5.0
Verified Homeowner
Horizon City, TX, on Jul 11, 2021

It was a first time buying so I didn’t know what to expect but was very happy overall.

5.0
Verified Homeowner
Horizon City, on Feb 19, 2021

[Translated from ES] Very economical

4.4
Verified Homeowner
El Paso, on Mar 26, 2021

It's all good, no problems.

5.0
Verified Homeowner
Horizon City, TX, on Jul 07, 2021

[Translated from ES] Delivery was fast

4.2
Verified Homeowner
Horizon City, on Mar 16, 2021

Haven't needed them yet

4.2
Verified Homeowner
Horizon City, TX, on Jun 28, 2021

Being a first time home buyer everything was new and I didn’t know what to expect. [name removed] did a good job with providing information and answering any questions.

4.2
Verified Homeowner
Horizon City, on Dec 24, 2020

[Translated from ES] Excellent customer service

5.0
Verified Homeowner
Horizon City, TX, on Jun 18, 2021

That they explained everything to me and that they always and still help me in some things with the house

4.9
Verified Homeowner
Horizon City, on Dec 15, 2020

[Translated from ES] Good attention in my first experience as a buyer

4.8
Verified Homeowner
Horizon City, TX, on Jun 08, 2021

Home had many broken walls and after the walk through they still weren’t fixed well. This I’d supposed to be a new home not a home that needs repairs . Poorly placed floor poorly placed tiles in bathroom and some other details Im not to happy with

3.8
Verified Homeowner
Horizon City, on Nov 25, 2020

[Translated from ES] they are very reliable and punctual

4.2
Verified Homeowner
Horizon City, TX, on May 01, 2021

[name removed] happy to say that the process was fast and meet all my expectations.

4.8
Verified Homeowner
Horizon City, on Nov 14, 2020

Very good service and fas warranty fix

5.0
Verified Homeowner
Horizon City, TX, on May 01, 2021

They were really nice and finish the house on time .

5.0
Verified Homeowner
Horizon City, on Nov 08, 2020

House is poorly built and crooked. Water fixtures are missing caulking and shower heads as well. Kitchen n sink is leaking. Backyard fence is Crumbling

2.2
Verified Homeowner
Horizon City, TX, on Apr 11, 2021

I like that everyone was so helpful. Any questions I had, they were there to answer and help. I like how they took the time to explain the process in detail.

4.9
Verified Homeowner
Horizon City, on Nov 03, 2020

It takes time to get an appoinment.

4.2
Verified Homeowner
Horizon City, TX, on Apr 10, 2021

That we only do one walk tru the home .. I think that their has to be 2 to see it was fix by contractor

3.8
Verified Homeowner
Horizon City, on Oct 23, 2020

So far everything has been wonderful.

5.0
Verified Homeowner
Horizon City, TX, on Apr 09, 2021

[Translated from ES] The process was fast

4.5
Verified Homeowner

MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, TX, on Oct 01, 2021

I liked outside of home but Im very sad and upset about inside of home

1.9
Verified Homeowner
Horizon City, TX, on Sep 29, 2021

I did not like that even at closing, issues that were addressed months before, were still being fixed. Details to quality of work were not satisfactory. For example, crooked walls, loose handles and cabinet doors, lifting tile, soft spots in walls, hole on cement under tile, sealing of outlets and doorbell. What I did like was that my representative, [name removed], doing her best to get things fixed and taken care of and communicating. Unfortunately the project manager had to get involved in the end but he helped tremendously as well.

4.2
Verified Homeowner
Horizon City, TX, on Sep 27, 2021

We signed in February and they didn’t start building till May. Even after being built there were some areas that needed to be fixed.

2.8
Verified Homeowner
Horizon City, TX, on Aug 28, 2021

[Translated from ES] The treatment and attention they had with us. And the emotion of having our home

5.0
Verified Homeowner
Horizon City, TX, on Aug 05, 2021

Minor details that needed to be fix, but where done with in the week.

4.5
Verified Homeowner
Horizon City, TX, on Jul 11, 2021

It was a first time buying so I didn’t know what to expect but was very happy overall.

5.0
Verified Homeowner
Horizon City, TX, on Jul 07, 2021

[Translated from ES] Delivery was fast

4.2
Verified Homeowner
Horizon City, TX, on Jun 28, 2021

Being a first time home buyer everything was new and I didn’t know what to expect. [name removed] did a good job with providing information and answering any questions.

4.2
Verified Homeowner
Horizon City, TX, on Jun 18, 2021

That they explained everything to me and that they always and still help me in some things with the house

4.9
Verified Homeowner
Horizon City, TX, on Jun 08, 2021

Home had many broken walls and after the walk through they still weren’t fixed well. This I’d supposed to be a new home not a home that needs repairs . Poorly placed floor poorly placed tiles in bathroom and some other details Im not to happy with

3.8
Verified Homeowner
Horizon City, TX, on May 01, 2021

[name removed] happy to say that the process was fast and meet all my expectations.

4.8
Verified Homeowner
Horizon City, TX, on May 01, 2021

They were really nice and finish the house on time .

5.0
Verified Homeowner
Horizon City, TX, on Apr 11, 2021

I like that everyone was so helpful. Any questions I had, they were there to answer and help. I like how they took the time to explain the process in detail.

4.9
Verified Homeowner
Horizon City, TX, on Apr 10, 2021

That we only do one walk tru the home .. I think that their has to be 2 to see it was fix by contractor

3.8
Verified Homeowner
Horizon City, TX, on Apr 09, 2021

[Translated from ES] The process was fast

4.5
Verified Homeowner

MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Aug 12, 2021

That they dont come to fix it

3.2
Verified Homeowner
Horizon City, on Aug 11, 2021

[Translated from ES] I have not used the warranty

4.8
Verified Homeowner
Horizon City, on Jun 26, 2021

[Translated from ES] They are very attentive and I have received several calls asking me how my family has felt in the house we acquired and if I have had imperfections in the house.

5.0
Verified Homeowner
Horizon City, on May 25, 2021

The warranty of your house, and all the appliances included. Very attentive

5.0
Verified Homeowner
Horizon City, on May 11, 2021

I love how fast the warranty department handles the problems!

3.0
Verified Homeowner
Horizon City, on Apr 01, 2021

i HAVED LIKED EVERYTHING AT DESSERT VIEW HOMES LOVELY NEIGHBORHOOD NOTHING TO DISLIKE

5.0
Verified Homeowner
El Paso, on Mar 26, 2021

It's all good, no problems.

5.0
Verified Homeowner
Horizon City, on Mar 16, 2021

Haven't needed them yet

4.2
Verified Homeowner
Horizon City, on Dec 24, 2020

[Translated from ES] Excellent customer service

5.0
Verified Homeowner
Horizon City, on Dec 15, 2020

[Translated from ES] Good attention in my first experience as a buyer

4.8
Verified Homeowner
Horizon City, on Nov 25, 2020

[Translated from ES] they are very reliable and punctual

4.2
Verified Homeowner
Horizon City, on Nov 14, 2020

Very good service and fas warranty fix

5.0
Verified Homeowner
Horizon City, on Nov 08, 2020

House is poorly built and crooked. Water fixtures are missing caulking and shower heads as well. Kitchen n sink is leaking. Backyard fence is Crumbling

2.2
Verified Homeowner
Horizon City, on Nov 03, 2020

It takes time to get an appoinment.

4.2
Verified Homeowner
Horizon City, on Oct 23, 2020

So far everything has been wonderful.

5.0
Verified Homeowner

MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Sep 01, 2021

Its been a wonderful experience I highly recomend [name removed] [name removed] [name removed]

5.0
Verified Homeowner
Horizon City, on Aug 08, 2021

The house was not looked over correctly and i even got an inspection. The floors are uneven in many places and the floor is lifting in certain corners. The carpets were stained with paint and when i told them they didn't replace it they just tried to wash it off and the stain remains. In the other bedroom they did cut out a part of carpet but did not effort to blend it so its obvious that there are two sections of carpet. There were marks on the wall in one of the bedrooms and i told them so they painted it but it looks so uneven and darker in those areas. The kitchen cabinets and the hall restroom cabinets are not stained correctly and is an eye sore. The master bedroom does not get enough air blown into the room from the A\C making it hot in the summer. I told them this before moving in and they proved that the temperature is correctly but the air pressure is weak. The hall bathroom needs the most work as all the white sealant is coming off all over im assuming due to moisture. The fence in the back yard is also very short making it dangerous with neighbors that have big dogs. My neighbor has 5 pitbulls and are constantly barking and trying to jump over making being in the back yard risky as they have successfully jumped over before and almost attacked a family member of mine. Only positive i can think of is that i live closer to the city.

3.7
Verified Homeowner
Horizon City, on Jun 28, 2021

[Translated from ES] All the details the finish I love

4.9
Verified Homeowner
Horizon City, on May 15, 2021

[Translated from ES] I liked the design and layout of the rooms

4.7
Verified Homeowner
El Paso, on May 01, 2021

Quality of the house

5.0
Verified Homeowner
El Paso, on Mar 02, 2021

some issues that i found after the walkthrough i was told won't be covered under warranty. for example i have a crack on one of the windows i was told it won't be fixed because i didn't inspect the house right during the walkthrough. i have a wall that is stained even though i paint it over and over again. my rock wall is not as strong as i thought it would be. you bearly touch it and it crumbles. my drive way already has a crack on it. i have tiles that are hollow. my stairs have pins coming out. the carpet is not tight to the wood on the stairs. and some other issues

2.1
Verified Homeowner
Horizon City, on Feb 19, 2021

[Translated from ES] Very economical

4.4
Verified Homeowner