Ratings & Reviews

First American Title - CA

HOMEBUILDER SERVICES

Corona Escrow

1,972 Customer Reviews Completed Jul 2021 - Sep 2022

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.7

The Closing Experience

4.7

Overall

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Perris, CA, on Sep 24, 2022

I had to always reach out to them. They were not connected to the linders. I felt like. I had to always be the one to gather information. This is my fifth home purchase and it was my worst experience.

2.8
Verified Homeowner

Customer Care Team

First American Title - California

Sep 26, 2022

I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. Thank you for bringing this to our attention and we will be sure to improve.

Banning, CA, on Sep 23, 2022

Everyone was attentive to my needs and always displayed a happy and professional demeanor.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 26, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Menifee, CA, on Sep 20, 2022

Knowledgeable, efficient, and prompt. Kudos to the entire team at First American!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Lake Elsinore, CA, on Sep 20, 2022

You guys were Awesome!!! Smooth Transaction & Thank you!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Perris, CA, on Sep 17, 2022

[name removed] was pleasant, and professional. She made our first home purchase a beautiful experience. Thank you!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Banning, CA, on Sep 16, 2022

It was a pleasure working with professional and knowledgeable people. Always ready to answer all our questions.Our home buying as very smooth sailing with all your assistance.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Palm Desert, CA, on Sep 16, 2022

[name removed] is an exceptional employee. She was so clear and patient with me.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Wildomar, CA, on Sep 15, 2022

I have to say it was a flawless process and am highly likely to recommend First American Title!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Rancho Mirage, CA, on Sep 13, 2022

Everyone involved was personable and professional. Absolutely a great experience. PS We are thrilled!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Rancho Mirage, CA, on Sep 09, 2022

We did not have much communication with American Title except by email. They were prompt on emails, however it would have been nice to have a conversation with the escrow company (not assistant). We had a few questions about the closing documents, and the notary was not in a position to answer any questions. We had to call our Pulte Mortgage loan processor to get additional info. Finally, our closing statement did change and we had a few single home riders that needed explanation. Suggestion: Set up a zoom meeting a day before signing documents so we can work through flnal closing and not put the notary in a position to answer question. Notary was nice enough, but was not comfortable answering quesitons for liability purposes. Thanks,

4.1
Verified Homeowner

Customer Care Team

First American Title - California

Sep 12, 2022

I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Thank you for bringing this to our attention and we will be sure to improve.

Chino, CA, on Sep 09, 2022

great communication throughout the whole process

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 12, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Rancho Mirage, CA, on Sep 07, 2022

Easiest experience I’ve had with buying a house . Thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Victorville, CA, on Sep 02, 2022

It was a pleasure to do business with American Title

4.6
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Rancho Mirage, CA, on Sep 01, 2022

worked like a charm

4.5
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Menifee , CA, on Sep 01, 2022

Thank you for the great service. We felt protected as Senior citizens. We truly trusted you all Thank you again

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Yucaipa, CA, on Aug 31, 2022

First American title was a very smooth process thur out the closing very professional and friendly thank you. [name removed]

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Indio, CA, on Aug 30, 2022

Great experience overall and wonderful to work with [name removed]! It felt like we were working with a friend the entire transaction...and also everyone associated with this portion of our transaction! Thank You!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Perris, CA, on Aug 30, 2022

Very good service and prompt response !

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Hemet, CA, on Aug 22, 2022

[name removed] and [name removed] did an excellent job.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Menifee, CA, on Aug 15, 2022

I wish copies of signed documents were given to us after signing

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Perris, CA, on Sep 24, 2022

I had to always reach out to them. They were not connected to the linders. I felt like. I had to always be the one to gather information. This is my fifth home purchase and it was my worst experience.

2.8
Verified Homeowner
Banning, CA, on Sep 23, 2022

Everyone was attentive to my needs and always displayed a happy and professional demeanor.

5.0
Verified Homeowner
Menifee, CA, on Sep 20, 2022

Knowledgeable, efficient, and prompt. Kudos to the entire team at First American!

5.0
Verified Homeowner
Lake Elsinore, CA, on Sep 20, 2022

You guys were Awesome!!! Smooth Transaction & Thank you!

5.0
Verified Homeowner
Perris, CA, on Sep 17, 2022

[name removed] was pleasant, and professional. She made our first home purchase a beautiful experience. Thank you!

5.0
Verified Homeowner
Banning, CA, on Sep 16, 2022

It was a pleasure working with professional and knowledgeable people. Always ready to answer all our questions.Our home buying as very smooth sailing with all your assistance.

5.0
Verified Homeowner
Palm Desert, CA, on Sep 16, 2022

[name removed] is an exceptional employee. She was so clear and patient with me.

5.0
Verified Homeowner
Wildomar, CA, on Sep 15, 2022

I have to say it was a flawless process and am highly likely to recommend First American Title!

5.0
Verified Homeowner
Rancho Mirage, CA, on Sep 13, 2022

Everyone involved was personable and professional. Absolutely a great experience. PS We are thrilled!

5.0
Verified Homeowner
Rancho Mirage, CA, on Sep 09, 2022

We did not have much communication with American Title except by email. They were prompt on emails, however it would have been nice to have a conversation with the escrow company (not assistant). We had a few questions about the closing documents, and the notary was not in a position to answer any questions. We had to call our Pulte Mortgage loan processor to get additional info. Finally, our closing statement did change and we had a few single home riders that needed explanation. Suggestion: Set up a zoom meeting a day before signing documents so we can work through flnal closing and not put the notary in a position to answer question. Notary was nice enough, but was not comfortable answering quesitons for liability purposes. Thanks,

4.1
Verified Homeowner
Chino, CA, on Sep 09, 2022

great communication throughout the whole process

5.0
Verified Homeowner
Rancho Mirage, CA, on Sep 07, 2022

Easiest experience I’ve had with buying a house . Thank you

5.0
Verified Homeowner
Victorville, CA, on Sep 02, 2022

It was a pleasure to do business with American Title

4.6
Verified Homeowner
Rancho Mirage, CA, on Sep 01, 2022

worked like a charm

4.5
Verified Homeowner
Menifee , CA, on Sep 01, 2022

Thank you for the great service. We felt protected as Senior citizens. We truly trusted you all Thank you again

5.0
Verified Homeowner
Yucaipa, CA, on Aug 31, 2022

First American title was a very smooth process thur out the closing very professional and friendly thank you. [name removed]

5.0
Verified Homeowner
Indio, CA, on Aug 30, 2022

Great experience overall and wonderful to work with [name removed]! It felt like we were working with a friend the entire transaction...and also everyone associated with this portion of our transaction! Thank You!

5.0
Verified Homeowner
Perris, CA, on Aug 30, 2022

Very good service and prompt response !

5.0
Verified Homeowner
Hemet, CA, on Aug 22, 2022

[name removed] and [name removed] did an excellent job.

5.0
Verified Homeowner
Menifee, CA, on Aug 15, 2022

I wish copies of signed documents were given to us after signing

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet