Ratings & Reviews

First American Title - CA

HOMEBUILDER SERVICES

Corona Escrow

284 Customer Reviews Completed Jul 2021 - Sep 2021

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.7

The Closing Experience

4.7

Overall

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Menifee, CA, on Sep 20, 2021

[name removed] & [name removed] are a remarkable team - professional, knowledgeable, courteous - in short absolutely delightful! My notary signing was also great! Please thank each of them for me!!

5.0
Verified Homeowner
Lake Elsinore, CA, on Sep 20, 2021

Our whole experience was great. All team members were knowledgeable and made the whole experience easy and stress free

5.0
Verified Homeowner
Gardena, CA, on Sep 20, 2021

very disappointed with service from Ms [name removed]. she is far from professional and does not seem care about her clients.

0.7
Verified Homeowner
Buena Park, CA, on Sep 02, 2021

Great service from [name removed]! i really love her, she is details like me... i appreciate that she does things with personal touch. i would love to recommend her with my family and friends even with my colleagues.

5.0
Verified Homeowner
Corona, CA, on Aug 28, 2021

We closed on time but there were so many snafus in the closing process. We were to sign Friday, Aug 13, but no one told us otherwise. We were told we would sign Monday, Aug. 16. We didn’t sign until Tuesday, Aug. 17 for an August 18 closing. Problems with the paperwork and legal had to be brought in. We were told one thing, yet at signing we ended up with 1% in my husband’s name and 99% in our trust. We now have more work to do to put all In trust. All these legal issues should have been dealt with up front not at the last moment!!!! This was the worst closing experience we have ever had.

4.0
Verified Homeowner
Beaumont, CA, on Aug 27, 2021

FIRST CLASS SERVICE THERE IS NOTHING MORE TO SAY THANK YOU

5.0
Verified Homeowner
Simi Valley, CA, on Aug 25, 2021

[name removed] was very prompt and kept us updated on every step. We were very satisfied with their services.

5.0
Verified Homeowner
Winchester, CA, on Aug 24, 2021

I wish someone from the title company could have call us during our document signing with the public notary because the lady was not able to answer some of our questions during the signing.

3.8
Verified Homeowner
Torrance, CA, on Aug 21, 2021

[name removed] who did our closing and our notary was the best!!!

4.9
Verified Homeowner
Huntington Beach, CA, on Aug 19, 2021

[name removed] was AWESOME to work with and took the time on many ocassions to clarify and help with the process.

5.0
Verified Homeowner
Perris, CA, on Aug 18, 2021

The process started off good and then got rocky, but it ended with a bang!

4.6
Verified Homeowner
Rancho Mirage, CA, on Aug 18, 2021

I’m a real estate broker and I do a lot of transactions, but very few through title company as well-managed and efficient as First American title in Corona. Nice job ladies! [name removed] enjoy your retirement we will come up and see you with the Barker Boat. And thank you for somehow making title and escrow a good experience. [name removed] and [name removed] 82 Burgundy Rancho Mirage, CA 9……

5.0
Verified Homeowner
Banning, CA, on Aug 17, 2021

Everyone was extremely helpful always on top of everything, the process was very smooth .

5.0
Verified Homeowner
Beaumont, CA, on Aug 17, 2021

Great experience!!! I would recommend FAT to others!!

5.0
Verified Homeowner
Palm Springs, CA, on Aug 15, 2021

[name removed] was absolutely the best ! Thanks for making my home purchase so easy and enjoyable

5.0
Verified Homeowner
Rancho Mirage, CA, on Aug 15, 2021

My settlement experience was not a positive one. I heard nothing from First American Title on my closing date and in actuality the loan was to close on 08/09/21 but instead closed one day late on 08/10/21 even though all closing paperwork was completed days earlier and funds where also wired days prior to the close date. I had to go to the sales office at Pulte/Del Webb in person on 08/10/21 to be told that the close date was now one day later. In addition, I called First American Tile 08/10/21 to get an explanation on why I was not notified. I was still not given an explanation but was just told it's now closed. I also had to inquire on how this was going to affect the closing documents, interest etc. The fees paid to First American Tile are extensive and I do not feel my situation was handled properly for what I was paying for and I'm disappointed.

2.8
Verified Homeowner
Corona, CA, on Aug 14, 2021

Great team.

5.0
Verified Homeowner
Beaumont, CA, on Aug 12, 2021

Good communication and return phone calls were satisfactory.

5.0
Verified Homeowner
Palm Springs, CA, on Aug 10, 2021

Thanks to everyone for a smooth transaction and close. It was a pleasure to work with you all and really appreciate the last minute scramble to move the close up a day.

5.0
Verified Homeowner
Cathedal City, CA, on Aug 08, 2021

Our notary signing was a big disappointment from the start. I can’t remember the woman we were paired with, but she wasted 5 hours of our time, making the process extremely difficult. I was planning on the process taking 3-4 hours “which included our travel time”, instead it took us closer to 9 hours. Overall we are happy that we closed, but highly suggest not working with the notary we were first paired with. However the second notary that actually signed off on all of our documents was very helpful and friendly, she saved the day.

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Menifee, CA, on Sep 20, 2021

[name removed] & [name removed] are a remarkable team - professional, knowledgeable, courteous - in short absolutely delightful! My notary signing was also great! Please thank each of them for me!!

5.0
Verified Homeowner
Lake Elsinore, CA, on Sep 20, 2021

Our whole experience was great. All team members were knowledgeable and made the whole experience easy and stress free

5.0
Verified Homeowner
Gardena, CA, on Sep 20, 2021

very disappointed with service from Ms [name removed]. she is far from professional and does not seem care about her clients.

0.7
Verified Homeowner
Buena Park, CA, on Sep 02, 2021

Great service from [name removed]! i really love her, she is details like me... i appreciate that she does things with personal touch. i would love to recommend her with my family and friends even with my colleagues.

5.0
Verified Homeowner
Corona, CA, on Aug 28, 2021

We closed on time but there were so many snafus in the closing process. We were to sign Friday, Aug 13, but no one told us otherwise. We were told we would sign Monday, Aug. 16. We didn’t sign until Tuesday, Aug. 17 for an August 18 closing. Problems with the paperwork and legal had to be brought in. We were told one thing, yet at signing we ended up with 1% in my husband’s name and 99% in our trust. We now have more work to do to put all In trust. All these legal issues should have been dealt with up front not at the last moment!!!! This was the worst closing experience we have ever had.

4.0
Verified Homeowner
Beaumont, CA, on Aug 27, 2021

FIRST CLASS SERVICE THERE IS NOTHING MORE TO SAY THANK YOU

5.0
Verified Homeowner
Simi Valley, CA, on Aug 25, 2021

[name removed] was very prompt and kept us updated on every step. We were very satisfied with their services.

5.0
Verified Homeowner
Winchester, CA, on Aug 24, 2021

I wish someone from the title company could have call us during our document signing with the public notary because the lady was not able to answer some of our questions during the signing.

3.8
Verified Homeowner
Torrance, CA, on Aug 21, 2021

[name removed] who did our closing and our notary was the best!!!

4.9
Verified Homeowner
Huntington Beach, CA, on Aug 19, 2021

[name removed] was AWESOME to work with and took the time on many ocassions to clarify and help with the process.

5.0
Verified Homeowner
Perris, CA, on Aug 18, 2021

The process started off good and then got rocky, but it ended with a bang!

4.6
Verified Homeowner
Rancho Mirage, CA, on Aug 18, 2021

I’m a real estate broker and I do a lot of transactions, but very few through title company as well-managed and efficient as First American title in Corona. Nice job ladies! [name removed] enjoy your retirement we will come up and see you with the Barker Boat. And thank you for somehow making title and escrow a good experience. [name removed] and [name removed] 82 Burgundy Rancho Mirage, CA 9……

5.0
Verified Homeowner
Banning, CA, on Aug 17, 2021

Everyone was extremely helpful always on top of everything, the process was very smooth .

5.0
Verified Homeowner
Beaumont, CA, on Aug 17, 2021

Great experience!!! I would recommend FAT to others!!

5.0
Verified Homeowner
Palm Springs, CA, on Aug 15, 2021

[name removed] was absolutely the best ! Thanks for making my home purchase so easy and enjoyable

5.0
Verified Homeowner
Rancho Mirage, CA, on Aug 15, 2021

My settlement experience was not a positive one. I heard nothing from First American Title on my closing date and in actuality the loan was to close on 08/09/21 but instead closed one day late on 08/10/21 even though all closing paperwork was completed days earlier and funds where also wired days prior to the close date. I had to go to the sales office at Pulte/Del Webb in person on 08/10/21 to be told that the close date was now one day later. In addition, I called First American Tile 08/10/21 to get an explanation on why I was not notified. I was still not given an explanation but was just told it's now closed. I also had to inquire on how this was going to affect the closing documents, interest etc. The fees paid to First American Tile are extensive and I do not feel my situation was handled properly for what I was paying for and I'm disappointed.

2.8
Verified Homeowner
Corona, CA, on Aug 14, 2021

Great team.

5.0
Verified Homeowner
Beaumont, CA, on Aug 12, 2021

Good communication and return phone calls were satisfactory.

5.0
Verified Homeowner
Palm Springs, CA, on Aug 10, 2021

Thanks to everyone for a smooth transaction and close. It was a pleasure to work with you all and really appreciate the last minute scramble to move the close up a day.

5.0
Verified Homeowner
Cathedal City, CA, on Aug 08, 2021

Our notary signing was a big disappointment from the start. I can’t remember the woman we were paired with, but she wasted 5 hours of our time, making the process extremely difficult. I was planning on the process taking 3-4 hours “which included our travel time”, instead it took us closer to 9 hours. Overall we are happy that we closed, but highly suggest not working with the notary we were first paired with. However the second notary that actually signed off on all of our documents was very helpful and friendly, she saved the day.

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet