Ratings & Reviews

First American Title - CA

HOMEBUILDER SERVICES

Corona Escrow

2,372 Customer Reviews Completed Aug 2021 - Feb 2023

First American Title - California << Southern California

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.7

The Closing Experience

4.7

Overall

4.6

Company Profile

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Menifee, CA, on Feb 03, 2023

The fastest escrow ever and very efficient! :) Thank you so much! [name removed] was excellent! :)

5.0
Verified Homeowner
Indio, CA, on Jan 31, 2023

Didn’t realize how many staff members were involved and it shows. Great working with you. Thank you so much.

5.0
Verified Homeowner
Corona, CA, on Jan 29, 2023

When I called with a question it took them several days to respond. When I told them I would send the money at 10 am the next day and I wanted to ensure that everything was correct, they waited until after I sent the money, then told me the number they gave me several weeks earlier was incorrect. I thought I was the customer. They certainly did not think so. Additionally, it took them over a week to tell me they had received my funds. From my standpoint they gave me ZERO service. I can't remember when I got poorer service from anyone!

1.5
Verified Homeowner
Menifee, CA, on Jan 29, 2023

Thank you for the easy process.

5.0
Verified Homeowner
Coachella, CA, on Jan 22, 2023

I have been asking for my grant deed so I can open up utilities. I have sent various emails and voicemail and have received nothing. Incredibly frustrated.

1.5
Verified Homeowner

Customer Care Team

First American Title - California

Jan 27, 2023

Thank you for taking time to share your feedback. I’m so happy that we were able to resolve this.

Rancho Mirage, CA, on Jan 22, 2023

Everyone was responsive, helpful and prompt!! Much appreciated.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 27, 2023

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Temecula, CA, on Jan 15, 2023

Excellent service, thank you!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 27, 2023

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Corona , CA, on Jan 09, 2023

[name removed] did a great job for us. There were no surprises, and our inquiries were answered very promptly. There was no stress or concern throughout the process due to the great job that [name removed] and her team accomplished for us behind the scenes. Thanks [name removed]!

4.6
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Winchester , CA, on Jan 08, 2023

Process was fast, easy and met expectations.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Coachella, CA, on Jan 07, 2023

[name removed] was amazing! She was professional, knowledgeable, patient, and kind. I appreciated her guiding me in this process.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Beaumont, CA, on Jan 06, 2023

The lady who helped us to close on our house was friendly and very understanding. We really appreciated her work and the way they went above and beyond to help our family.

4.3
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Perris, CA, on Jan 05, 2023

Very happy with my new home First American Title was very helpful with everything??

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Banning, CA, on Jan 05, 2023

Thank you for a pleasant and worry free experience.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Valley Center, CA, on Jan 03, 2023

Superb experience

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Beaumont, CA, on Jan 03, 2023

[name removed] and Ms. [name removed] did an awesome job.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 10, 2023

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Perris, CA, on Jan 02, 2023

Very happy thank

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 06, 2023

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Palm Springs , CA, on Jan 02, 2023

Very disorganized. We were the ones with the attention to detail, not our agents.

2.1
Verified Homeowner

Customer Care Team

First American Title - California

Jan 06, 2023

I’m so sorry to hear that your experience working with our team was less than ideal. Our goal is to provide the best service in our industry so it’s disappointing when we miss the mark. However, we appreciate your feedback and hope to have the opportunity to serve you again in the future.

Corona, CA, on Dec 31, 2022

Thank you for being so quick for my end f process

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 06, 2023

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Compton, CA, on Dec 29, 2022

[name removed] was the best answered my calls and all of my questions very help. The portal doesn’t work left message never received a reply or response

4.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 06, 2023

I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com.

Menifee, CA, on Dec 29, 2022

[name removed] was incredible! He was friendly, organized and explained everything perfectly. He made the experience not only easy but fun!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jan 06, 2023

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Menifee, CA, on Feb 03, 2023

The fastest escrow ever and very efficient! :) Thank you so much! [name removed] was excellent! :)

5.0
Verified Homeowner
Indio, CA, on Jan 31, 2023

Didn’t realize how many staff members were involved and it shows. Great working with you. Thank you so much.

5.0
Verified Homeowner
Corona, CA, on Jan 29, 2023

When I called with a question it took them several days to respond. When I told them I would send the money at 10 am the next day and I wanted to ensure that everything was correct, they waited until after I sent the money, then told me the number they gave me several weeks earlier was incorrect. I thought I was the customer. They certainly did not think so. Additionally, it took them over a week to tell me they had received my funds. From my standpoint they gave me ZERO service. I can't remember when I got poorer service from anyone!

1.5
Verified Homeowner
Menifee, CA, on Jan 29, 2023

Thank you for the easy process.

5.0
Verified Homeowner
Coachella, CA, on Jan 22, 2023

I have been asking for my grant deed so I can open up utilities. I have sent various emails and voicemail and have received nothing. Incredibly frustrated.

1.5
Verified Homeowner
Rancho Mirage, CA, on Jan 22, 2023

Everyone was responsive, helpful and prompt!! Much appreciated.

5.0
Verified Homeowner
Temecula, CA, on Jan 15, 2023

Excellent service, thank you!

5.0
Verified Homeowner
Corona , CA, on Jan 09, 2023

[name removed] did a great job for us. There were no surprises, and our inquiries were answered very promptly. There was no stress or concern throughout the process due to the great job that [name removed] and her team accomplished for us behind the scenes. Thanks [name removed]!

4.6
Verified Homeowner
Winchester , CA, on Jan 08, 2023

Process was fast, easy and met expectations.

5.0
Verified Homeowner
Coachella, CA, on Jan 07, 2023

[name removed] was amazing! She was professional, knowledgeable, patient, and kind. I appreciated her guiding me in this process.

5.0
Verified Homeowner
Beaumont, CA, on Jan 06, 2023

The lady who helped us to close on our house was friendly and very understanding. We really appreciated her work and the way they went above and beyond to help our family.

4.3
Verified Homeowner
Perris, CA, on Jan 05, 2023

Very happy with my new home First American Title was very helpful with everything??

5.0
Verified Homeowner
Banning, CA, on Jan 05, 2023

Thank you for a pleasant and worry free experience.

5.0
Verified Homeowner
Valley Center, CA, on Jan 03, 2023

Superb experience

5.0
Verified Homeowner
Beaumont, CA, on Jan 03, 2023

[name removed] and Ms. [name removed] did an awesome job.

5.0
Verified Homeowner
Perris, CA, on Jan 02, 2023

Very happy thank

5.0
Verified Homeowner
Palm Springs , CA, on Jan 02, 2023

Very disorganized. We were the ones with the attention to detail, not our agents.

2.1
Verified Homeowner
Corona, CA, on Dec 31, 2022

Thank you for being so quick for my end f process

5.0
Verified Homeowner
Compton, CA, on Dec 29, 2022

[name removed] was the best answered my calls and all of my questions very help. The portal doesn’t work left message never received a reply or response

4.0
Verified Homeowner
Menifee, CA, on Dec 29, 2022

[name removed] was incredible! He was friendly, organized and explained everything perfectly. He made the experience not only easy but fun!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet