Overall Satisfaction
PERFORMANCE RATINGS
Company Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Fillmore, CA, on Jun 10, 2022
First time buying a home had much excitement paired with stress from not knowing about the process. Team [name removed] literally painted a picture of the process! Friendly, responsive and experienced ! Thank you
Customer Care Team
First American Title - California
Jun 17, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Valley Center, CA, on Jun 10, 2022
[name removed] was very rude, unprofessional, has a negative attitude, and will not respond to emails unless its the 4th or 5th message. During my interaction with [name removed], I stopped the discussion regarding my closing to ask if she had any personal issues against me or anyone else that needed to be cleared because I did not like her tone. I need to add that I also spoke to my new neighbors and the same was mentioned about [name removed] and her team. I truly hope that they reevaluate the process and incorporate professionalism, customer service and some excitement to their business model. Real Estate transactions for many is the biggest and most exciting purchase in the life. PLEASE DO NOT RUIN THAT!
Customer Care Team
First American Title - California
Jun 17, 2022
I’m so sorry to hear that your closing experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Our goal is to provide the best service in our industry, so I hope we’ll have an opportunity to earn your business again in the future. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com.
Menifee, CA, on Jun 09, 2022
It was a pleasure doing business!
Customer Care Team
First American Title - California
Jun 17, 2022
Thank you so much for the kind words. We hope to have the opportunity to serve you again in the future.
Palm Desert , CA, on Jun 09, 2022
A great experience, start to finish!
Customer Care Team
First American Title - California
Jun 17, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Murrieta , CA, on Jun 08, 2022
Made the process less stressful and there was a good level of professionalism during the processes
Customer Care Team
First American Title - California
Jun 17, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Menifee, CA, on Jun 07, 2022
Hi, I am very happy with the purchase of my new house, First American Title made the process simple and clear, great team. Thank you
Customer Care Team
First American Title - California
Jun 17, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Los Angeles, CA, on Jun 04, 2022
Wish they understood property taxes better
Customer Care Team
First American Title - California
Jun 17, 2022
Thank you for taking the time to share your feedback. I apologize that we did not meet your expectations. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Corona, CA, on Jun 04, 2022
Process was easy, explained well, and super stress free. Had no issues with First American Title. Great experience. [name removed] and [name removed] were amazing, got things done and extremely nice. Made the process even better.
Customer Care Team
First American Title - California
Jun 17, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Customer Care Team
First American Title - California
Jun 17, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.