Ratings & Reviews

First American Title - CA

HOMEBUILDER SERVICES

Corona Escrow

1,604 Customer Reviews Completed Jul 2021 - Jun 2022

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.7

The Closing Experience

4.7

Overall

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Menifee, CA, on Jun 22, 2022

It was a very smooth experience with knowledgeable and helpful people. Enjoyed having documents online to review and save to my files.

5.0
Verified Homeowner
Menifee, CA, on Jun 22, 2022

Overall a great experience. Communication and professionalism were very important to my wife and me.

5.0
Verified Homeowner
Hemet, CA, on Jun 19, 2022

[Translated from ES] Thank you very much for your good service. I am very happy with your attention and professionalism. Of course I do recommend them. Att. [name removed]

5.0
Verified Homeowner
Indio, CA, on Jun 18, 2022

I loved the great customer service and knowledgeable, communicative team. Very professional!

5.0
Verified Homeowner
Chino, CA, on Jun 17, 2022

I closed over 3 weeks ago and the commission still hasn’t been paid. That’s RIDICULOUS!

2.9
Verified Homeowner
Valley Center, CA, on Jun 16, 2022

Easy to contact, made process easy

5.0
Verified Homeowner
Menifee, CA, on Jun 12, 2022

Open communication was key and we were satisfied with how well we were taken care of. Made the process easy!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Riverside, CA, on Jun 12, 2022

Everyone was great!

5.0
Verified Homeowner
Indio, CA, on Jun 12, 2022

Made everything very pleasant you guys rock!!!

5.0
Verified Homeowner
Fillmore, CA, on Jun 10, 2022

First time buying a home had much excitement paired with stress from not knowing about the process. Team [name removed] literally painted a picture of the process! Friendly, responsive and experienced ! Thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Valley Center, CA, on Jun 10, 2022

[name removed] was very rude, unprofessional, has a negative attitude, and will not respond to emails unless its the 4th or 5th message. During my interaction with [name removed], I stopped the discussion regarding my closing to ask if she had any personal issues against me or anyone else that needed to be cleared because I did not like her tone. I need to add that I also spoke to my new neighbors and the same was mentioned about [name removed] and her team. I truly hope that they reevaluate the process and incorporate professionalism, customer service and some excitement to their business model. Real Estate transactions for many is the biggest and most exciting purchase in the life. PLEASE DO NOT RUIN THAT!

1.3
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

I’m so sorry to hear that your closing experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Our goal is to provide the best service in our industry, so I hope we’ll have an opportunity to earn your business again in the future. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com.

Menifee, CA, on Jun 09, 2022

It was a pleasure doing business!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

Thank you so much for the kind words. We hope to have the opportunity to serve you again in the future.

Palm Desert , CA, on Jun 09, 2022

A great experience, start to finish!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Murrieta , CA, on Jun 08, 2022

Made the process less stressful and there was a good level of professionalism during the processes

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Menifee, CA, on Jun 07, 2022

Hi, I am very happy with the purchase of my new house, First American Title made the process simple and clear, great team. Thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Temecula , CA, on Jun 05, 2022

Great to work with

5.0
Verified Homeowner
Los Angeles, CA, on Jun 04, 2022

Wish they understood property taxes better

4.6
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

Thank you for taking the time to share your feedback. I apologize that we did not meet your expectations. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Corona, CA, on Jun 04, 2022

Process was easy, explained well, and super stress free. Had no issues with First American Title. Great experience. [name removed] and [name removed] were amazing, got things done and extremely nice. Made the process even better.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Jun 17, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Banning, CA, on Jun 02, 2022

Amazing team !

4.9
Verified Homeowner
Perris, CA, on May 27, 2022

I would have liked to lick in rate sooner & a better explanation of why the credit score you guys used was about 40-45 points lower than what credit karma was showing me. Other wise you folks were great.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Menifee, CA, on Jun 22, 2022

It was a very smooth experience with knowledgeable and helpful people. Enjoyed having documents online to review and save to my files.

5.0
Verified Homeowner
Menifee, CA, on Jun 22, 2022

Overall a great experience. Communication and professionalism were very important to my wife and me.

5.0
Verified Homeowner
Hemet, CA, on Jun 19, 2022

[Translated from ES] Thank you very much for your good service. I am very happy with your attention and professionalism. Of course I do recommend them. Att. [name removed]

5.0
Verified Homeowner
Indio, CA, on Jun 18, 2022

I loved the great customer service and knowledgeable, communicative team. Very professional!

5.0
Verified Homeowner
Chino, CA, on Jun 17, 2022

I closed over 3 weeks ago and the commission still hasn’t been paid. That’s RIDICULOUS!

2.9
Verified Homeowner
Valley Center, CA, on Jun 16, 2022

Easy to contact, made process easy

5.0
Verified Homeowner
Menifee, CA, on Jun 12, 2022

Open communication was key and we were satisfied with how well we were taken care of. Made the process easy!

5.0
Verified Homeowner
Riverside, CA, on Jun 12, 2022

Everyone was great!

5.0
Verified Homeowner
Indio, CA, on Jun 12, 2022

Made everything very pleasant you guys rock!!!

5.0
Verified Homeowner
Fillmore, CA, on Jun 10, 2022

First time buying a home had much excitement paired with stress from not knowing about the process. Team [name removed] literally painted a picture of the process! Friendly, responsive and experienced ! Thank you

5.0
Verified Homeowner
Valley Center, CA, on Jun 10, 2022

[name removed] was very rude, unprofessional, has a negative attitude, and will not respond to emails unless its the 4th or 5th message. During my interaction with [name removed], I stopped the discussion regarding my closing to ask if she had any personal issues against me or anyone else that needed to be cleared because I did not like her tone. I need to add that I also spoke to my new neighbors and the same was mentioned about [name removed] and her team. I truly hope that they reevaluate the process and incorporate professionalism, customer service and some excitement to their business model. Real Estate transactions for many is the biggest and most exciting purchase in the life. PLEASE DO NOT RUIN THAT!

1.3
Verified Homeowner
Menifee, CA, on Jun 09, 2022

It was a pleasure doing business!

5.0
Verified Homeowner
Palm Desert , CA, on Jun 09, 2022

A great experience, start to finish!

5.0
Verified Homeowner
Murrieta , CA, on Jun 08, 2022

Made the process less stressful and there was a good level of professionalism during the processes

5.0
Verified Homeowner
Menifee, CA, on Jun 07, 2022

Hi, I am very happy with the purchase of my new house, First American Title made the process simple and clear, great team. Thank you

5.0
Verified Homeowner
Temecula , CA, on Jun 05, 2022

Great to work with

5.0
Verified Homeowner
Los Angeles, CA, on Jun 04, 2022

Wish they understood property taxes better

4.6
Verified Homeowner
Corona, CA, on Jun 04, 2022

Process was easy, explained well, and super stress free. Had no issues with First American Title. Great experience. [name removed] and [name removed] were amazing, got things done and extremely nice. Made the process even better.

5.0
Verified Homeowner
Banning, CA, on Jun 02, 2022

Amazing team !

4.9
Verified Homeowner
Perris, CA, on May 27, 2022

I would have liked to lick in rate sooner & a better explanation of why the credit score you guys used was about 40-45 points lower than what credit karma was showing me. Other wise you folks were great.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet