Overall Satisfaction
PERFORMANCE RATINGS
Company Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Banning, CA, on Sep 23, 2022
Everyone was attentive to my needs and always displayed a happy and professional demeanor.
Customer Care Team
First American Title - California
Sep 26, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Menifee, CA, on Sep 20, 2022
Knowledgeable, efficient, and prompt. Kudos to the entire team at First American!
Customer Care Team
First American Title - California
Sep 20, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Lake Elsinore, CA, on Sep 20, 2022
You guys were Awesome!!! Smooth Transaction & Thank you!
Customer Care Team
First American Title - California
Sep 20, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Perris, CA, on Sep 17, 2022
[name removed] was pleasant, and professional. She made our first home purchase a beautiful experience. Thank you!
Customer Care Team
First American Title - California
Sep 20, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Banning, CA, on Sep 16, 2022
It was a pleasure working with professional and knowledgeable people. Always ready to answer all our questions.Our home buying as very smooth sailing with all your assistance.
Customer Care Team
First American Title - California
Sep 20, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Palm Desert, CA, on Sep 16, 2022
[name removed] is an exceptional employee. She was so clear and patient with me.
Customer Care Team
First American Title - California
Sep 20, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Wildomar, CA, on Sep 15, 2022
I have to say it was a flawless process and am highly likely to recommend First American Title!
Customer Care Team
First American Title - California
Sep 20, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Rancho Mirage, CA, on Sep 13, 2022
Everyone involved was personable and professional. Absolutely a great experience. PS We are thrilled!
Customer Care Team
First American Title - California
Sep 20, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Rancho Mirage, CA, on Sep 09, 2022
We did not have much communication with American Title except by email. They were prompt on emails, however it would have been nice to have a conversation with the escrow company (not assistant). We had a few questions about the closing documents, and the notary was not in a position to answer any questions. We had to call our Pulte Mortgage loan processor to get additional info. Finally, our closing statement did change and we had a few single home riders that needed explanation. Suggestion: Set up a zoom meeting a day before signing documents so we can work through flnal closing and not put the notary in a position to answer question. Notary was nice enough, but was not comfortable answering quesitons for liability purposes. Thanks,
Customer Care Team
First American Title - California
Sep 12, 2022
I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Thank you for bringing this to our attention and we will be sure to improve.
Chino, CA, on Sep 09, 2022
great communication throughout the whole process
Customer Care Team
First American Title - California
Sep 12, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Rancho Mirage, CA, on Sep 07, 2022
Easiest experience I’ve had with buying a house . Thank you
Customer Care Team
First American Title - California
Sep 07, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Victorville, CA, on Sep 02, 2022
It was a pleasure to do business with American Title
Customer Care Team
First American Title - California
Sep 07, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Rancho Mirage, CA, on Sep 01, 2022
worked like a charm
Customer Care Team
First American Title - California
Sep 07, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Menifee , CA, on Sep 01, 2022
Thank you for the great service. We felt protected as Senior citizens. We truly trusted you all Thank you again
Customer Care Team
First American Title - California
Sep 07, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Yucaipa, CA, on Aug 31, 2022
First American title was a very smooth process thur out the closing very professional and friendly thank you. [name removed]
Customer Care Team
First American Title - California
Sep 07, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Indio, CA, on Aug 30, 2022
Great experience overall and wonderful to work with [name removed]! It felt like we were working with a friend the entire transaction...and also everyone associated with this portion of our transaction! Thank You!
Customer Care Team
First American Title - California
Sep 07, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Perris, CA, on Aug 30, 2022
Very good service and prompt response !
Customer Care Team
First American Title - California
Sep 07, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Hemet, CA, on Aug 22, 2022
[name removed] and [name removed] did an excellent job.
Customer Care Team
First American Title - California
Sep 07, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Customer Care Team
First American Title - California
Sep 26, 2022
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. Thank you for bringing this to our attention and we will be sure to improve.