Overall Satisfaction
Company Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Menifee, CA, on Feb 03, 2023
The fastest escrow ever and very efficient! :) Thank you so much! [name removed] was excellent! :)
Indio, CA, on Jan 31, 2023
Didn’t realize how many staff members were involved and it shows. Great working with you. Thank you so much.
Corona, CA, on Jan 29, 2023
When I called with a question it took them several days to respond. When I told them I would send the money at 10 am the next day and I wanted to ensure that everything was correct, they waited until after I sent the money, then told me the number they gave me several weeks earlier was incorrect. I thought I was the customer. They certainly did not think so. Additionally, it took them over a week to tell me they had received my funds. From my standpoint they gave me ZERO service. I can't remember when I got poorer service from anyone!
Coachella, CA, on Jan 22, 2023
I have been asking for my grant deed so I can open up utilities. I have sent various emails and voicemail and have received nothing. Incredibly frustrated.
Rancho Mirage, CA, on Jan 22, 2023
Everyone was responsive, helpful and prompt!! Much appreciated.

Customer Care Team
First American Title - California
Jan 27, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Temecula, CA, on Jan 15, 2023
Excellent service, thank you!

Customer Care Team
First American Title - California
Jan 27, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Corona , CA, on Jan 09, 2023
[name removed] did a great job for us. There were no surprises, and our inquiries were answered very promptly. There was no stress or concern throughout the process due to the great job that [name removed] and her team accomplished for us behind the scenes. Thanks [name removed]!

Customer Care Team
First American Title - California
Jan 10, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Winchester , CA, on Jan 08, 2023
Process was fast, easy and met expectations.

Customer Care Team
First American Title - California
Jan 10, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Coachella, CA, on Jan 07, 2023
[name removed] was amazing! She was professional, knowledgeable, patient, and kind. I appreciated her guiding me in this process.

Customer Care Team
First American Title - California
Jan 10, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Beaumont, CA, on Jan 06, 2023
The lady who helped us to close on our house was friendly and very understanding. We really appreciated her work and the way they went above and beyond to help our family.

Customer Care Team
First American Title - California
Jan 10, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Perris, CA, on Jan 05, 2023
Very happy with my new home First American Title was very helpful with everything??

Customer Care Team
First American Title - California
Jan 10, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Banning, CA, on Jan 05, 2023
Thank you for a pleasant and worry free experience.

Customer Care Team
First American Title - California
Jan 10, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Valley Center, CA, on Jan 03, 2023
Superb experience

Customer Care Team
First American Title - California
Jan 10, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Beaumont, CA, on Jan 03, 2023
[name removed] and Ms. [name removed] did an awesome job.

Customer Care Team
First American Title - California
Jan 10, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Perris, CA, on Jan 02, 2023
Very happy thank

Customer Care Team
First American Title - California
Jan 06, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Palm Springs , CA, on Jan 02, 2023
Very disorganized. We were the ones with the attention to detail, not our agents.

Customer Care Team
First American Title - California
Jan 06, 2023
I’m so sorry to hear that your experience working with our team was less than ideal. Our goal is to provide the best service in our industry so it’s disappointing when we miss the mark. However, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
Corona, CA, on Dec 31, 2022
Thank you for being so quick for my end f process

Customer Care Team
First American Title - California
Jan 06, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Compton, CA, on Dec 29, 2022
[name removed] was the best answered my calls and all of my questions very help. The portal doesn’t work left message never received a reply or response

Customer Care Team
First American Title - California
Jan 06, 2023
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com.
Menifee, CA, on Dec 29, 2022
[name removed] was incredible! He was friendly, organized and explained everything perfectly. He made the experience not only easy but fun!

Customer Care Team
First American Title - California
Jan 06, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers
Menifee, CA, on Feb 03, 2023
The fastest escrow ever and very efficient! :) Thank you so much! [name removed] was excellent! :)
Indio, CA, on Jan 31, 2023
Didn’t realize how many staff members were involved and it shows. Great working with you. Thank you so much.
Corona, CA, on Jan 29, 2023
When I called with a question it took them several days to respond. When I told them I would send the money at 10 am the next day and I wanted to ensure that everything was correct, they waited until after I sent the money, then told me the number they gave me several weeks earlier was incorrect. I thought I was the customer. They certainly did not think so. Additionally, it took them over a week to tell me they had received my funds. From my standpoint they gave me ZERO service. I can't remember when I got poorer service from anyone!
Coachella, CA, on Jan 22, 2023
I have been asking for my grant deed so I can open up utilities. I have sent various emails and voicemail and have received nothing. Incredibly frustrated.
Rancho Mirage, CA, on Jan 22, 2023
Everyone was responsive, helpful and prompt!! Much appreciated.
Corona , CA, on Jan 09, 2023
[name removed] did a great job for us. There were no surprises, and our inquiries were answered very promptly. There was no stress or concern throughout the process due to the great job that [name removed] and her team accomplished for us behind the scenes. Thanks [name removed]!
Winchester , CA, on Jan 08, 2023
Process was fast, easy and met expectations.
Coachella, CA, on Jan 07, 2023
[name removed] was amazing! She was professional, knowledgeable, patient, and kind. I appreciated her guiding me in this process.
Beaumont, CA, on Jan 06, 2023
The lady who helped us to close on our house was friendly and very understanding. We really appreciated her work and the way they went above and beyond to help our family.
Perris, CA, on Jan 05, 2023
Very happy with my new home First American Title was very helpful with everything??
Banning, CA, on Jan 05, 2023
Thank you for a pleasant and worry free experience.
Beaumont, CA, on Jan 03, 2023
[name removed] and Ms. [name removed] did an awesome job.
Palm Springs , CA, on Jan 02, 2023
Very disorganized. We were the ones with the attention to detail, not our agents.
Corona, CA, on Dec 31, 2022
Thank you for being so quick for my end f process
Compton, CA, on Dec 29, 2022
[name removed] was the best answered my calls and all of my questions very help. The portal doesn’t work left message never received a reply or response
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers
There are no homeowner comments for this time period yet
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers
There are no homeowner comments for this time period yet
Customer Care Team
First American Title - California
Jan 27, 2023
Thank you for taking time to share your feedback. I’m so happy that we were able to resolve this.