Overall Satisfaction
PERFORMANCE RATINGS
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Rocklin, CA, on May 18, 2022
My experience for a first time home buyer was very happy and First American Title is very helpful and very professional.
Customer Care Team
First American Title - California
May 18, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Lincoln, CA, on May 14, 2022
They are really friendly and makes the whole process go alot smoother
Customer Care Team
First American Title - California
May 16, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Plumas Lake, CA, on May 12, 2022
Thank you so much. Your team made my home purchase a very positive experience. You were very organized and professional. Loan signing was a breeze. Thank you again I will recommend your company to anyone purchasing a home
Customer Care Team
First American Title - California
May 16, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Rio Vista, CA, on May 10, 2022
This is our first home and my Husband and myself felt supported and First American made the process easy especially signing our closing documents. Everything was explained and all out questions were answered. It was just an overall great experience.
Customer Care Team
First American Title - California
May 16, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Manteca, CA, on May 05, 2022
Thank you for making this experience seamless. You provided the best customer service anyone could ask for. Thank you!
Customer Care Team
First American Title - California
May 06, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Alameda, CA, on Apr 30, 2022
[name removed] was our notary and he was AWESOME!!! He was super friendly, patient and broke everything down for us. He made a super stressful situation pain free. Thank you [name removed]!!!
Customer Care Team
First American Title - California
May 06, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Folsom, CA, on Apr 30, 2022
Worst experience ever, never be a customer again
Customer Care Team
First American Title - California
May 06, 2022
I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Rio Vista, CA, on Apr 24, 2022
NOBODY FROM TITLE CO CALLED ME TO TELL ME WHAT FORM OF PAYMENT THEY NEEDED IN ORDER FOR ME TO CLOSE? I should have received a CALL from the staff???? I was running around on a Friday trying to find a BOA to get funds….. RIDICULOUS
Customer Care Team
First American Title - California
May 06, 2022
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. Thank you for bringing this to our attention and we will be sure to improve.
Antelope, CA, on Apr 19, 2022
overall good service, the only thing that wasn't perfect was the fact that I received a litter from insurance for $400 or something like that, I contacted my insurance person and they said American Title was supposed to pay that. American Title did promptly address it and I received another letter saying it was resolved, would have been nice not to see that letter, as that added to worry as a new homeowner.
Customer Care Team
First American Title - California
Apr 26, 2022
Thank you so much for your feedback. We're sorry to hear that your experience working with our team was less than ideal. We're glad to hear the issue has been resolved and hope to have the opportunity to serve you again in the future.
Stockton, CA, on Apr 14, 2022
This was our first time buying a home and [name removed] was absolutely perfect. She clearly explained what we had to do, we very quick to respond and able to close our house on the same day the final inspection took place. We were pessimistic it would happen and she was definitely a big part of why it happened.
Customer Care Team
First American Title - California
Apr 18, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Plumas Lake, CA, on Apr 14, 2022
First American Title were very helpful. Kept us informed at every step of the process. Made appointments for us very promptly and when we needed them. Very Happy with the overall quality.
Customer Care Team
First American Title - California
Apr 18, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Customer Care Team
First American Title - California
May 20, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.