Ratings & Reviews

First American Title - CA

HOMEBUILDER SERVICES

Roseville (New Homes) Escrow

253 Customer Reviews Completed Jul 2021 - Sep 2021

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.6

The Closing Experience

4.7

Overall

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Rancho Cordova, CA, on Sep 20, 2021

We had a great experience with everyone from First American Title!

5.0
Verified Homeowner
Livingston, CA, on Sep 20, 2021

Quick and easy

5.0
Verified Homeowner
Rancho Cordova, CA, on Sep 20, 2021

Very professional and organized.

5.0
Verified Homeowner
Roseville, CA, on Sep 20, 2021

Great experience with First American Title.

5.0
Verified Homeowner
Dixon, CA, on Sep 20, 2021

The Notary was great with her part of our closing experience! [name removed] however, was radio silent after her initial contact, she didn't return messages be it voicemail or email and even when we came to the office to sign. The receptionist reached out to her because we stated we had questions about the wire transfer and she never presented herself to answer them. We received a call regarding our wire transfer and was told we would get a follow-up once everything was complete, again, Nothing! She was rude to my lender in her email response and is the sole reason we are teetering the fence on whether we would recommend First American.

4.0
Verified Homeowner
Granite Bay, CA, on Sep 19, 2021

[name removed] is a great communicator and very kind. It was lovely to work with her. During a stressful 1031 transaction, that has a very complicated process, it is very reassuring to work with someone like her.

4.8
Verified Homeowner
Roseville, CA, on Sep 11, 2021

We have been through this process many times- our First American experience was awesome!

5.0
Verified Homeowner
Sacramento, CA, on Sep 02, 2021

[name removed] and her team were awesome! Answered all my questions and were supportive throughout the process. Thank you!

5.0
Verified Homeowner
Lincoln, CA, on Sep 01, 2021

The team was professional, knowledgeable, pleasant, and helpful. I couldn't ask for more.

4.8
Verified Homeowner
Folsom, CA, on Aug 30, 2021

They had the best service very quick response.

5.0
Verified Homeowner
Hollister, CA, on Aug 26, 2021

Excellent service and very pleasant people.Thank you.

5.0
Verified Homeowner
Vacaville, CA, on Aug 25, 2021

First American Title was very informative when it came to our COE documents. They even looked out for us and notified us that we were quoted so high for home insurance and made us aware of that (thank you [name removed]). Definitely a company we would work with again!!

5.0
Verified Homeowner
Lincoln, CA, on Aug 20, 2021

Vey good, ?? thank u so much

5.0
Verified Homeowner
Roseville, CA, on Aug 19, 2021

Very helpful, responsive and an overall easy process.

5.0
Verified Homeowner
Woodland, CA, on Aug 17, 2021

We didn't get any responses at all for our questions or requests.

1.4
Verified Homeowner
Folsom, CA, on Aug 14, 2021

First American Title made our home purchase very pleasurable.

5.0
Verified Homeowner
Folsom, CA, on Aug 13, 2021

Communication was excellent. Everyone was pleasant to work with. Our check took a long time to get to us, but [name removed] was able to resend a next day delivery and stop the first check. We were definitely pleased with everything. Thank you.

5.0
Verified Homeowner
Sacramento, CA, on Aug 07, 2021

Very professional and punctual with everything.

5.0
Verified Homeowner
Antioch, CA, on Aug 02, 2021

Very helpful.

5.0
Verified Homeowner
Manteca, CA, on Aug 01, 2021

You’re the best. Keep it up!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Rancho Cordova, CA, on Sep 20, 2021

We had a great experience with everyone from First American Title!

5.0
Verified Homeowner
Livingston, CA, on Sep 20, 2021

Quick and easy

5.0
Verified Homeowner
Rancho Cordova, CA, on Sep 20, 2021

Very professional and organized.

5.0
Verified Homeowner
Roseville, CA, on Sep 20, 2021

Great experience with First American Title.

5.0
Verified Homeowner
Dixon, CA, on Sep 20, 2021

The Notary was great with her part of our closing experience! [name removed] however, was radio silent after her initial contact, she didn't return messages be it voicemail or email and even when we came to the office to sign. The receptionist reached out to her because we stated we had questions about the wire transfer and she never presented herself to answer them. We received a call regarding our wire transfer and was told we would get a follow-up once everything was complete, again, Nothing! She was rude to my lender in her email response and is the sole reason we are teetering the fence on whether we would recommend First American.

4.0
Verified Homeowner
Granite Bay, CA, on Sep 19, 2021

[name removed] is a great communicator and very kind. It was lovely to work with her. During a stressful 1031 transaction, that has a very complicated process, it is very reassuring to work with someone like her.

4.8
Verified Homeowner
Roseville, CA, on Sep 11, 2021

We have been through this process many times- our First American experience was awesome!

5.0
Verified Homeowner
Sacramento, CA, on Sep 02, 2021

[name removed] and her team were awesome! Answered all my questions and were supportive throughout the process. Thank you!

5.0
Verified Homeowner
Lincoln, CA, on Sep 01, 2021

The team was professional, knowledgeable, pleasant, and helpful. I couldn't ask for more.

4.8
Verified Homeowner
Folsom, CA, on Aug 30, 2021

They had the best service very quick response.

5.0
Verified Homeowner
Hollister, CA, on Aug 26, 2021

Excellent service and very pleasant people.Thank you.

5.0
Verified Homeowner
Vacaville, CA, on Aug 25, 2021

First American Title was very informative when it came to our COE documents. They even looked out for us and notified us that we were quoted so high for home insurance and made us aware of that (thank you [name removed]). Definitely a company we would work with again!!

5.0
Verified Homeowner
Lincoln, CA, on Aug 20, 2021

Vey good, ?? thank u so much

5.0
Verified Homeowner
Roseville, CA, on Aug 19, 2021

Very helpful, responsive and an overall easy process.

5.0
Verified Homeowner
Woodland, CA, on Aug 17, 2021

We didn't get any responses at all for our questions or requests.

1.4
Verified Homeowner
Folsom, CA, on Aug 14, 2021

First American Title made our home purchase very pleasurable.

5.0
Verified Homeowner
Folsom, CA, on Aug 13, 2021

Communication was excellent. Everyone was pleasant to work with. Our check took a long time to get to us, but [name removed] was able to resend a next day delivery and stop the first check. We were definitely pleased with everything. Thank you.

5.0
Verified Homeowner
Sacramento, CA, on Aug 07, 2021

Very professional and punctual with everything.

5.0
Verified Homeowner
Antioch, CA, on Aug 02, 2021

Very helpful.

5.0
Verified Homeowner
Manteca, CA, on Aug 01, 2021

You’re the best. Keep it up!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet