Ratings & Reviews

First American Title - CA

HOMEBUILDER SERVICES

San Jose New Homes

1,016 Customer Reviews Completed Jul 2021 - Nov 2022

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.7

The Closing Experience

4.7

Overall

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

San Jose, CA, on Nov 19, 2022

Excellent service with communication, commitment and knowledgeable

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Nov 21, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Hollister, CA, on Nov 19, 2022

I am so thankful for your support

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Nov 21, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Mountain View, CA, on Nov 19, 2022

Excellent performance with fast response.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Nov 21, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Patterson, CA, on Nov 15, 2022

Everything went smooth, just wondering if I'm going to get a copy of all the papers I signed?

4.5
Verified Homeowner

Customer Care Team

First American Title - California

Nov 21, 2022

Thank you for your feedback. Our team has re-sent signed copies. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com.

Hollister, CA, on Nov 06, 2022

[name removed], [name removed], and [name removed] were great!!!

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Nov 07, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Stockton, CA, on Nov 05, 2022

Great people to work with through this awesome process. It was very easy to work with this company very informative in every step that we took together. It's been a pleasure working with First American Title Company. Thanks.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Nov 07, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Manteca, CA, on Oct 24, 2022

The lady helped us while signing our document was very knowledgable and she was able answer all our questions.

4.8
Verified Homeowner

Customer Care Team

First American Title - California

Oct 24, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Stockton, CA, on Oct 18, 2022

From me and my wife we are very Happy for giving us a chance to have A new home,thank you for the help making This happen.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Oct 24, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Fowler, CA, on Oct 15, 2022

It was all very informative and thourough

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Oct 17, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Lathrop, CA, on Oct 07, 2022

Excellent very organized fantastic

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Oct 10, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Fowler, CA, on Oct 06, 2022

[name removed] was professional and make us feel trusted on our signing.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Oct 10, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Fowler, CA, on Oct 03, 2022

I am happy with everything good job thank you

4.5
Verified Homeowner

Customer Care Team

First American Title - California

Oct 03, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Petaluma , CA, on Oct 03, 2022

My team was extremely professional and patient

4.9
Verified Homeowner

Customer Care Team

First American Title - California

Oct 03, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Fowler, CA, on Sep 26, 2022

I really appreciate the communication with [name removed] and her ability to return messages or calls in a timely manner.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 26, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Hollister, CA, on Sep 23, 2022

It was great that they got us in quickly into our new home.

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 26, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Lathrop, CA, on Sep 20, 2022

Process felt very hands off. It was like being all by myself. If I had a choice I'd go with another Title company

2.5
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com.

Madera, CA, on Sep 15, 2022

Very friendly and fast service

4.8
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Patterson, CA, on Sep 12, 2022

Excellent service! I have no complaints

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Hollister, CA, on Sep 11, 2022

My contact, [name removed], was very helpful and always punctual in returning messages

4.8
Verified Homeowner

Customer Care Team

First American Title - California

Sep 20, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Lathrop, CA, on Sep 06, 2022

The experience was awesome! The process was quick and good follow thru and updates till closure Very supportive

5.0
Verified Homeowner

Customer Care Team

First American Title - California

Sep 07, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

San Jose, CA, on Nov 19, 2022

Excellent service with communication, commitment and knowledgeable

5.0
Verified Homeowner
Hollister, CA, on Nov 19, 2022

I am so thankful for your support

5.0
Verified Homeowner
Mountain View, CA, on Nov 19, 2022

Excellent performance with fast response.

5.0
Verified Homeowner
Patterson, CA, on Nov 15, 2022

Everything went smooth, just wondering if I'm going to get a copy of all the papers I signed?

4.5
Verified Homeowner
Hollister, CA, on Nov 06, 2022

[name removed], [name removed], and [name removed] were great!!!

5.0
Verified Homeowner
Stockton, CA, on Nov 05, 2022

Great people to work with through this awesome process. It was very easy to work with this company very informative in every step that we took together. It's been a pleasure working with First American Title Company. Thanks.

5.0
Verified Homeowner
Manteca, CA, on Oct 24, 2022

The lady helped us while signing our document was very knowledgable and she was able answer all our questions.

4.8
Verified Homeowner
Stockton, CA, on Oct 18, 2022

From me and my wife we are very Happy for giving us a chance to have A new home,thank you for the help making This happen.

5.0
Verified Homeowner
Fowler, CA, on Oct 15, 2022

It was all very informative and thourough

5.0
Verified Homeowner
Lathrop, CA, on Oct 07, 2022

Excellent very organized fantastic

5.0
Verified Homeowner
Fowler, CA, on Oct 06, 2022

[name removed] was professional and make us feel trusted on our signing.

5.0
Verified Homeowner
Fowler, CA, on Oct 03, 2022

I am happy with everything good job thank you

4.5
Verified Homeowner
Petaluma , CA, on Oct 03, 2022

My team was extremely professional and patient

4.9
Verified Homeowner
Fowler, CA, on Sep 26, 2022

I really appreciate the communication with [name removed] and her ability to return messages or calls in a timely manner.

5.0
Verified Homeowner
Hollister, CA, on Sep 23, 2022

It was great that they got us in quickly into our new home.

5.0
Verified Homeowner
Lathrop, CA, on Sep 20, 2022

Process felt very hands off. It was like being all by myself. If I had a choice I'd go with another Title company

2.5
Verified Homeowner
Madera, CA, on Sep 15, 2022

Very friendly and fast service

4.8
Verified Homeowner
Patterson, CA, on Sep 12, 2022

Excellent service! I have no complaints

5.0
Verified Homeowner
Hollister, CA, on Sep 11, 2022

My contact, [name removed], was very helpful and always punctual in returning messages

4.8
Verified Homeowner
Lathrop, CA, on Sep 06, 2022

The experience was awesome! The process was quick and good follow thru and updates till closure Very supportive

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet