Ratings & Reviews

First American Title - TX

HOMEBUILDER SERVICES

Austin Builder Escrow

505 Customer Reviews Completed Jul 2020 - Jan 2022

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.6

The Closing Experience

4.7

Overall

4.6

Company Profile

First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.

We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Pflugerville, TX, on Jan 18, 2022

From every email, phone call and in person experience it was absolutely one of the most seamless experiences I have had. I would highly Recommend this company and I hope that when I buy in the future it is this title company I get to experience that closing with

5.0
Verified Homeowner
Hutto, TX, on Dec 06, 2021

Wonderful first time homebuyer experience !!!

5.0
Verified Homeowner
Leander, TX, on Dec 01, 2021

Smooth, easy, and friendly. I was intimidated by the closing process given that this was my first home, but the folks at First American Title made everything a cakewalk.

5.0
Verified Homeowner
Austin, TX, on Nov 24, 2021

Very nice experience-thank you.

5.0
Verified Homeowner
Pflugerville, TX, on Nov 20, 2021

[name removed] was very helpful and informative. I appreciated her candor and service.

5.0
Verified Homeowner
Leander, TX, on Nov 16, 2021

Well done! Thanks for your hard work!

5.0
Verified Homeowner
Pflugerville, TX, on Nov 08, 2021

Very organized process. [name removed] and [name removed] were awesome!

5.0
Verified Homeowner
Pflugerville, TX, on Oct 13, 2021

From my entire heart, I can't thank [name removed] & [name removed] enough for being the most amazing people to work with and learn from. They both made my closing experience unforgettable, comfortable, seamless, and exciting! I can't thank them enough for their care and help! I would highly recommend First American Title to anyone and everyone in the future!

5.0
Verified Homeowner
Leander, TX, on Oct 13, 2021

Delighted. The process was seamless and efficient... far exceeded my expectations. The team works like a well oiled machine.

5.0
Verified Homeowner
Jarrell, TX, on Oct 07, 2021

[name removed] was amazing!

5.0
Verified Homeowner
Leander, TX, on Oct 06, 2021

Thanks [name removed], [name removed], and Tray. From Manoj and [name removed]

5.0
Verified Homeowner
Jarrell, TX, on Oct 04, 2021

Really happy

5.0
Verified Homeowner
Jarrell, TX, on Oct 02, 2021

[name removed] and [name removed] or very knowledgeable and friendly. I appreciated the service

5.0
Verified Homeowner
Jarrell, TX, on Sep 25, 2021

Great service

5.0
Verified Homeowner
Manor, TX, on Sep 25, 2021

[name removed], [name removed], and [name removed] have all been incredible to work with and was a very positive experience throughout the entire process.

5.0
Verified Homeowner
Pflugerville, TX, on Sep 20, 2021

Great service would gladly recommend

5.0
Verified Homeowner
Manor, TX, on Aug 23, 2021

[name removed] and the notary (I'm so sorry I do not remember the young lady's name) were amazing. As a first time home buyer, they made the experience extremely painless and I honestly had a blast going in to sign paperwork. We laughed, signed papers and I left to get my keys. They gave me very good warnings about solicitations to be expected and what to expect as a first timer. I took their advices to heart and I believe they have and will continue to serve me. Thank you.

5.0
Verified Homeowner
Manor, TX, on Aug 23, 2021

[name removed] and [name removed] were awesome. Extremely pleasant, knowledgeable, and most of all thorough.

5.0
Verified Homeowner
Manor, TX, on Aug 16, 2021

[name removed] was wonderful and very knowledgeable.

5.0
Verified Homeowner
Jarrell, TX, on Jul 08, 2021

Very friendly and exceptional customer service!

5.0
Verified Homeowner
Kyle, TX, on Jul 06, 2021

Everything was great. First American title was very helpful throughout the process. Highly recommended.

5.0
Verified Homeowner
Manor, TX, on Jun 27, 2021

Not all of their paperwork was up to date at the time of closing and i had to provide some of the updated documents myself, which they then confirmed with my lender. closing still happened the same day but took longer than it needed to.

3.7
Verified Homeowner
Manor, TX, on Jun 21, 2021

[Translated from ZH-S] happy

0.5
Verified Homeowner
Jarrell, TX, on Jun 21, 2021

My experience with First American Title was great.

5.0
Verified Homeowner
Kyle, TX, on Jun 14, 2021

[Translated from ES] Very good work Thank you

5.0
Verified Homeowner
Round Rock, TX, on Jun 11, 2021

We had a great first home buying experience with y’all!

5.0
Verified Homeowner
Pflugerville, TX, on Jun 10, 2021

Loved the lady that assisted me. So thankful She was able to fill in

5.0
Verified Homeowner
Jarrell, TX, on Jun 08, 2021

Thank you!

5.0
Verified Homeowner
Pflugerville, TX, on Jun 03, 2021

There was some paperwork that was missed, but it got taken care of the same day. They were willing to stay after 5 to wait for me to turn around and sign.

4.6
Verified Homeowner
Jarrell, TX, on Jun 01, 2021

They was very friendly and nice and explain to us everything we need to know and answer our questions.

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Pflugerville, TX, on Jan 18, 2022

From every email, phone call and in person experience it was absolutely one of the most seamless experiences I have had. I would highly Recommend this company and I hope that when I buy in the future it is this title company I get to experience that closing with

5.0
Verified Homeowner
Hutto, TX, on Dec 06, 2021

Wonderful first time homebuyer experience !!!

5.0
Verified Homeowner
Leander, TX, on Dec 01, 2021

Smooth, easy, and friendly. I was intimidated by the closing process given that this was my first home, but the folks at First American Title made everything a cakewalk.

5.0
Verified Homeowner
Austin, TX, on Nov 24, 2021

Very nice experience-thank you.

5.0
Verified Homeowner
Pflugerville, TX, on Nov 20, 2021

[name removed] was very helpful and informative. I appreciated her candor and service.

5.0
Verified Homeowner
Leander, TX, on Nov 16, 2021

Well done! Thanks for your hard work!

5.0
Verified Homeowner
Pflugerville, TX, on Nov 08, 2021

Very organized process. [name removed] and [name removed] were awesome!

5.0
Verified Homeowner
Pflugerville, TX, on Oct 13, 2021

From my entire heart, I can't thank [name removed] & [name removed] enough for being the most amazing people to work with and learn from. They both made my closing experience unforgettable, comfortable, seamless, and exciting! I can't thank them enough for their care and help! I would highly recommend First American Title to anyone and everyone in the future!

5.0
Verified Homeowner
Leander, TX, on Oct 13, 2021

Delighted. The process was seamless and efficient... far exceeded my expectations. The team works like a well oiled machine.

5.0
Verified Homeowner
Jarrell, TX, on Oct 07, 2021

[name removed] was amazing!

5.0
Verified Homeowner
Leander, TX, on Oct 06, 2021

Thanks [name removed], [name removed], and Tray. From Manoj and [name removed]

5.0
Verified Homeowner
Jarrell, TX, on Oct 04, 2021

Really happy

5.0
Verified Homeowner
Jarrell, TX, on Oct 02, 2021

[name removed] and [name removed] or very knowledgeable and friendly. I appreciated the service

5.0
Verified Homeowner
Jarrell, TX, on Sep 25, 2021

Great service

5.0
Verified Homeowner
Manor, TX, on Sep 25, 2021

[name removed], [name removed], and [name removed] have all been incredible to work with and was a very positive experience throughout the entire process.

5.0
Verified Homeowner
Pflugerville, TX, on Sep 20, 2021

Great service would gladly recommend

5.0
Verified Homeowner
Manor, TX, on Aug 23, 2021

[name removed] and the notary (I'm so sorry I do not remember the young lady's name) were amazing. As a first time home buyer, they made the experience extremely painless and I honestly had a blast going in to sign paperwork. We laughed, signed papers and I left to get my keys. They gave me very good warnings about solicitations to be expected and what to expect as a first timer. I took their advices to heart and I believe they have and will continue to serve me. Thank you.

5.0
Verified Homeowner
Manor, TX, on Aug 23, 2021

[name removed] and [name removed] were awesome. Extremely pleasant, knowledgeable, and most of all thorough.

5.0
Verified Homeowner
Manor, TX, on Aug 16, 2021

[name removed] was wonderful and very knowledgeable.

5.0
Verified Homeowner
Jarrell, TX, on Jul 08, 2021

Very friendly and exceptional customer service!

5.0
Verified Homeowner
Kyle, TX, on Jul 06, 2021

Everything was great. First American title was very helpful throughout the process. Highly recommended.

5.0
Verified Homeowner
Manor, TX, on Jun 27, 2021

Not all of their paperwork was up to date at the time of closing and i had to provide some of the updated documents myself, which they then confirmed with my lender. closing still happened the same day but took longer than it needed to.

3.7
Verified Homeowner
Manor, TX, on Jun 21, 2021

[Translated from ZH-S] happy

0.5
Verified Homeowner
Jarrell, TX, on Jun 21, 2021

My experience with First American Title was great.

5.0
Verified Homeowner
Kyle, TX, on Jun 14, 2021

[Translated from ES] Very good work Thank you

5.0
Verified Homeowner
Round Rock, TX, on Jun 11, 2021

We had a great first home buying experience with y’all!

5.0
Verified Homeowner
Pflugerville, TX, on Jun 10, 2021

Loved the lady that assisted me. So thankful She was able to fill in

5.0
Verified Homeowner
Jarrell, TX, on Jun 08, 2021

Thank you!

5.0
Verified Homeowner
Pflugerville, TX, on Jun 03, 2021

There was some paperwork that was missed, but it got taken care of the same day. They were willing to stay after 5 to wait for me to turn around and sign.

4.6
Verified Homeowner
Jarrell, TX, on Jun 01, 2021

They was very friendly and nice and explain to us everything we need to know and answer our questions.

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet