Overall Satisfaction
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Maxwell, TX, on Aug 02, 2022
I was delighted..[name removed], [name removed], and the team at First American team whom I did not get to meet maybe via email.and behind the scenes have made closing day seamless. Things were explained and additional first home tips were given to help me be aware and feel a bit more secure and knowledgeable in different aspects of being a home owner. Thann you for taking the time to help add additional value to this experience!
Maxwell, TX, on Jul 05, 2022
Very helpful and willing to explain thing carefully when we didn’t understand something.
Maxwell, TX, on Jul 02, 2022
My wife and I had an amazing experience with all the staff at First American Title, thank you so much [name removed]!!! we appreciate you and all the other bright individuals. Thank you so much! AWESOME PROFFESSIONAL WORK

Customer Care Team
First American Title - Texas
Jul 11, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Austin, TX, on Jun 09, 2022
Someone from your firm contacted the builder and told them we did not fund on May 27th which in fact we did. I got a nasty call from the builder on May 31st claiming we did not close on time and demanding a penalty payment from me. I had to contact my lender and have him straighten out your mistakes. I don't know how you people get any business treating your paying customers this way. I used to have a very high opinion of First American having used them several times in the past. Maybe you just have incompetents working in your [name removed], TX Office?
Kyle, TX, on Jun 07, 2022
My first time buying a home and First American Title was great. No stress from them. Everyone was very friendly and made the signing was easier. Thank you Fist American Title ????

Customer Care Team
First American Title - Texas
Jun 16, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Jarrell, TX, on Jun 04, 2022
There was a mix up on my closing time (I was canceled for one time, same day, no fault of my own, and moved to another), however, I was due back to work, to close out the week... I was accommodated for the next business day, but it took a lot of stress (from the builder's sales team) to get there. Once I arrived for Closing, the staff was AMAZING!!! I left with a full heart! Thank you!!!

Customer Care Team
First American Title - Texas
Jun 16, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Hutto, TX, on May 21, 2022
I don’t like how they overcharged me everything.

Customer Care Team
First American Title - Texas
May 31, 2022
I’m so sorry to hear that your experience working with our team was less than ideal. Our goal is to provide the best service in our industry so it’s disappointing when we miss the mark. However, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
Maxwell, TX, on May 13, 2022
It was a great experience and a Great Team led by [name removed]!

Customer Care Team
First American Title - Texas
May 13, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Hutto, TX, on May 05, 2022
[name removed] and her team were absolutely amazing and made closing on a home that much more memorable.

Customer Care Team
First American Title - Texas
May 16, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Hutto, TX, on May 05, 2022
No one returned my response when leaving a message on the portal. Not much if any communication from the escrow agent [name removed]. No one ever reached out to me personally unless I called them. Closing agent was nice and signing went smoothly.

Customer Care Team
First American Title - Texas
May 16, 2022
I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Spicewood, TX, on Apr 14, 2022
the closer coming to our house worked out great! thank you!

Customer Care Team
First American Title - Texas
Apr 18, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Pflugerville, TX, on Apr 14, 2022
[name removed] weren't above and beyond giving me very knowledgeable advices of owning a house. I'm glad I met her. She also told me to reach out for her if I have any question. I feel very supported.

Customer Care Team
First American Title - Texas
Apr 18, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Maxwell, TX, on Mar 27, 2022
I have asked for executed documents to the agent 3 times but I have not received any reply . Nor any documents mailed to me.

Customer Care Team
First American Title - Texas
Mar 28, 2022
Thank you for taking time to share your feedback and speaking to us about this issue. I’m so happy that we were able to resolve this and we hope to have the opportunity to serve you again in the future.
Dripping Springs, TX, on Mar 18, 2022
[name removed] was wonderful!!

Customer Care Team
First American Title - Texas
Mar 18, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Dripping Spring, TX, on Feb 13, 2022
[name removed] was easy to work with and professional.
Pflugerville, TX, on Jan 18, 2022
From every email, phone call and in person experience it was absolutely one of the most seamless experiences I have had. I would highly Recommend this company and I hope that when I buy in the future it is this title company I get to experience that closing with
Leander, TX, on Dec 01, 2021
Smooth, easy, and friendly. I was intimidated by the closing process given that this was my first home, but the folks at First American Title made everything a cakewalk.
Pflugerville, TX, on Nov 20, 2021
[name removed] was very helpful and informative. I appreciated her candor and service.
Pflugerville, TX, on Nov 08, 2021
Very organized process. [name removed] and [name removed] were awesome!
Pflugerville, TX, on Oct 13, 2021
From my entire heart, I can't thank [name removed] & [name removed] enough for being the most amazing people to work with and learn from. They both made my closing experience unforgettable, comfortable, seamless, and exciting! I can't thank them enough for their care and help! I would highly recommend First American Title to anyone and everyone in the future!
Leander, TX, on Oct 13, 2021
Delighted. The process was seamless and efficient... far exceeded my expectations. The team works like a well oiled machine.
Leander, TX, on Oct 06, 2021
Thanks [name removed], [name removed], and Tray. From Manoj and [name removed]
Jarrell, TX, on Oct 02, 2021
[name removed] and [name removed] or very knowledgeable and friendly. I appreciated the service
MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers
Maxwell, TX, on Aug 02, 2022
I was delighted..[name removed], [name removed], and the team at First American team whom I did not get to meet maybe via email.and behind the scenes have made closing day seamless. Things were explained and additional first home tips were given to help me be aware and feel a bit more secure and knowledgeable in different aspects of being a home owner. Thann you for taking the time to help add additional value to this experience!
Maxwell, TX, on Jul 05, 2022
Very helpful and willing to explain thing carefully when we didn’t understand something.
Maxwell, TX, on Jul 02, 2022
My wife and I had an amazing experience with all the staff at First American Title, thank you so much [name removed]!!! we appreciate you and all the other bright individuals. Thank you so much! AWESOME PROFFESSIONAL WORK
Austin, TX, on Jun 09, 2022
Someone from your firm contacted the builder and told them we did not fund on May 27th which in fact we did. I got a nasty call from the builder on May 31st claiming we did not close on time and demanding a penalty payment from me. I had to contact my lender and have him straighten out your mistakes. I don't know how you people get any business treating your paying customers this way. I used to have a very high opinion of First American having used them several times in the past. Maybe you just have incompetents working in your [name removed], TX Office?
Kyle, TX, on Jun 07, 2022
My first time buying a home and First American Title was great. No stress from them. Everyone was very friendly and made the signing was easier. Thank you Fist American Title ????
Jarrell, TX, on Jun 04, 2022
There was a mix up on my closing time (I was canceled for one time, same day, no fault of my own, and moved to another), however, I was due back to work, to close out the week... I was accommodated for the next business day, but it took a lot of stress (from the builder's sales team) to get there. Once I arrived for Closing, the staff was AMAZING!!! I left with a full heart! Thank you!!!
Maxwell, TX, on May 13, 2022
It was a great experience and a Great Team led by [name removed]!
Hutto, TX, on May 05, 2022
[name removed] and her team were absolutely amazing and made closing on a home that much more memorable.
Hutto, TX, on May 05, 2022
No one returned my response when leaving a message on the portal. Not much if any communication from the escrow agent [name removed]. No one ever reached out to me personally unless I called them. Closing agent was nice and signing went smoothly.
Spicewood, TX, on Apr 14, 2022
the closer coming to our house worked out great! thank you!
Pflugerville, TX, on Apr 14, 2022
[name removed] weren't above and beyond giving me very knowledgeable advices of owning a house. I'm glad I met her. She also told me to reach out for her if I have any question. I feel very supported.
Maxwell, TX, on Mar 27, 2022
I have asked for executed documents to the agent 3 times but I have not received any reply . Nor any documents mailed to me.
Dripping Spring, TX, on Feb 13, 2022
[name removed] was easy to work with and professional.
Pflugerville, TX, on Jan 18, 2022
From every email, phone call and in person experience it was absolutely one of the most seamless experiences I have had. I would highly Recommend this company and I hope that when I buy in the future it is this title company I get to experience that closing with
Leander, TX, on Dec 01, 2021
Smooth, easy, and friendly. I was intimidated by the closing process given that this was my first home, but the folks at First American Title made everything a cakewalk.
Pflugerville, TX, on Nov 20, 2021
[name removed] was very helpful and informative. I appreciated her candor and service.
Pflugerville, TX, on Nov 08, 2021
Very organized process. [name removed] and [name removed] were awesome!
Pflugerville, TX, on Oct 13, 2021
From my entire heart, I can't thank [name removed] & [name removed] enough for being the most amazing people to work with and learn from. They both made my closing experience unforgettable, comfortable, seamless, and exciting! I can't thank them enough for their care and help! I would highly recommend First American Title to anyone and everyone in the future!
Leander, TX, on Oct 13, 2021
Delighted. The process was seamless and efficient... far exceeded my expectations. The team works like a well oiled machine.
Leander, TX, on Oct 06, 2021
Thanks [name removed], [name removed], and Tray. From Manoj and [name removed]
Jarrell, TX, on Oct 02, 2021
[name removed] and [name removed] or very knowledgeable and friendly. I appreciated the service
MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers
There are no homeowner comments for this time period yet
MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers
There are no homeowner comments for this time period yet
Customer Care Team
First American Title - Texas
Aug 08, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.