Ratings & Reviews

First American Title - Texas

Farmers Branch Builder Escrow

223 Customer Reviews Completed Apr 2020 - Oct 2020

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.8

The Closing Experience

4.9

Overall

4.8

Company Profile

First American Title Insurance Company facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services.

First American Title helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Find out more about our products and services, and how First American can help you streamline your transaction and protect your investment

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Title Experience Testimonials from Real Customers

Melissa, TX, on Oct 08, 2020

My realtor was extremely pleased with the way that everything was set up. She said "I wish you guys could come to Houston and show them how to work." I think I may have been there 45 min. My mom's closing was like 2 hours plus being delayed 3x. This was a very good experience for me being a first time buyer.

5.0
Verified Homeowner
Melissa, TX, on Oct 08, 2020

The person we worked with during signing was clearly knowledgeable about the paperwork. She walked us through all the documents and gave a brief explanation of each document so we knew what we were signing. Our first time home buying experience was great because of First American Title!

5.0
Verified Homeowner
Midlothian, TX, on Oct 05, 2020

We loves our experience with First American! As soon as we left the building and were walking ro the parkinglot we got the call that the paperwork was final and we can get keys to out new home! Fast and everything went smooth and organized. Definitely recommend them!

5.0
Verified Homeowner
Midlothian, TX, on Oct 03, 2020

Great

4.4
Verified Homeowner
Little Elm, TX, on Sep 29, 2020

My Wife and I are very pleased with the services we received from First American. We definitely recommend them for title company. Thank you so much for all the help and assistance. First American definitely made it a smooth process for us. We are very satisfied and can't thank them enough for their service.

5.0
Verified Homeowner
Allen, TX, on Sep 25, 2020

We really were impressed with the knowledge at closing.

5.0
Verified Homeowner
Allen, TX, on Sep 24, 2020

It was inconvenient to drive to the location to close. There is a First American Title Office blocks from where we live. Since this is a 55plus facility, I think that age group could be better served with not having to drive so many miles and through traffic. Eventually there will be over 150 homes in this facility and they will all be 55plus, please accommodate them in a better way.

5.0
Verified Homeowner
Little Elm, TX, on Sep 19, 2020

Everything went well!

5.0
Verified Homeowner
Farmers Branch, TX, on Sep 12, 2020

Michael was friendly and knowledgeable.

5.0
Verified Homeowner
Celina, TX, on Sep 10, 2020

Experience with First American Title was great... only very disappointed with CORE USA MORTGAGE COMPANY they’re unprofessional and terrible service make my closing Experience horrible....don’t recommend them.

4.1
Verified Homeowner
Little Elm, TX, on Sep 07, 2020

Our representative Tiffany was excellent and extremely helpful

5.0
Verified Homeowner
Little Elm, TX, on Sep 06, 2020

The displayed exemplary knowledge during our closing and any documents we had concerns about were addressed, thanks again.

5.0
Verified Homeowner
Sunnyvale, TX, on Sep 06, 2020

Our Agent was very professional, friendly and efficient. Positive experience.

5.0
Verified Homeowner
McKinney, TX, on Sep 05, 2020

Michel was great and explained the process throughly . Definitely recommend him.

5.0
Verified Homeowner
Crandall, TX, on Sep 01, 2020

Only took 22 min. to complete the signing.

5.0
Verified Homeowner
Hickory Creek, TX, on Aug 22, 2020

Michael was very resourceful and helpful!

5.0
Verified Homeowner
Hickory Creek, TX, on Aug 21, 2020

I've got to say; Michael was the best Closing rep we have ever had! He has a very positive attitude and was very knowledgeable and quick to answer all of our questions! He explained every paper we were signing with great detail and in an understandable manner! Thank you!!!

5.0
Verified Homeowner
Little Elm, TX, on Jul 29, 2020

It really was a delightful experience. People always make it seem like it would be a dreadful experience at times but I enjoyed it.

5.0
Verified Homeowner
Forney, TX, on Jul 28, 2020

Michael was great!

5.0
Verified Homeowner
Crandall, TX, on Jul 27, 2020

Pleasant experience, need to maintain delightful energy throughout signing process.

4.3
Verified Homeowner
Celina, TX, on Jul 18, 2020

The closing was fast and efficient, very friendly

5.0
Verified Homeowner
Frisco, TX, on Jul 07, 2020

Fast, friendly, professional service from the closer and for all the contact leading up to closing

5.0
Verified Homeowner
Celina, TX, on Jun 30, 2020

The customer service was great and the process was quick and efficient.

5.0
Verified Homeowner
little elm, TX, on Jun 19, 2020

This is my first time buying a house I couldn’t be more satisfied. Christian and John made this process extremely pleasant and easy for me. Any time I had a question or concern they were quick to response and took care of it right away. Due to COVID-19 I couldn’t be at the property as often but Christian constantly keep me updated and sent me pictures of the house progress. They made my experience with Beazer amazing!

5.0
Verified Homeowner
Dallas, TX, on Jun 13, 2020

I want to include a special thank you to Michael Suddreth, who was exceptional.

4.8
Verified Homeowner
Crandall, TX, on Jun 13, 2020

Michael was awesomesauce! Very smooth process & I would definitely recommend First American Title to everyone!

5.0
Verified Homeowner
little elm, TX, on Jun 11, 2020

Michael was great, very knowledgeable and professional.

5.0
Verified Homeowner
Forth Worth, TX, on Jun 02, 2020

We were delighted with the settlement experience. All our questions were answered and did not take long to finish the whole process.

5.0
Verified Homeowner
Celina, TX, on May 27, 2020

Everything went as smoothly as it could have. Thank you!

5.0
Verified Homeowner
Hickory Creek, TX, on May 05, 2020

Fastest and most informative closing I have attended

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Melissa, TX, on Oct 08, 2020

My realtor was extremely pleased with the way that everything was set up. She said "I wish you guys could come to Houston and show them how to work." I think I may have been there 45 min. My mom's closing was like 2 hours plus being delayed 3x. This was a very good experience for me being a first time buyer.

5.0
Verified Homeowner
Melissa, TX, on Oct 08, 2020

The person we worked with during signing was clearly knowledgeable about the paperwork. She walked us through all the documents and gave a brief explanation of each document so we knew what we were signing. Our first time home buying experience was great because of First American Title!

5.0
Verified Homeowner
Midlothian, TX, on Oct 05, 2020

We loves our experience with First American! As soon as we left the building and were walking ro the parkinglot we got the call that the paperwork was final and we can get keys to out new home! Fast and everything went smooth and organized. Definitely recommend them!

5.0
Verified Homeowner
Midlothian, TX, on Oct 03, 2020

Great

4.4
Verified Homeowner
Little Elm, TX, on Sep 29, 2020

My Wife and I are very pleased with the services we received from First American. We definitely recommend them for title company. Thank you so much for all the help and assistance. First American definitely made it a smooth process for us. We are very satisfied and can't thank them enough for their service.

5.0
Verified Homeowner
Allen, TX, on Sep 25, 2020

We really were impressed with the knowledge at closing.

5.0
Verified Homeowner
Allen, TX, on Sep 24, 2020

It was inconvenient to drive to the location to close. There is a First American Title Office blocks from where we live. Since this is a 55plus facility, I think that age group could be better served with not having to drive so many miles and through traffic. Eventually there will be over 150 homes in this facility and they will all be 55plus, please accommodate them in a better way.

5.0
Verified Homeowner
Little Elm, TX, on Sep 19, 2020

Everything went well!

5.0
Verified Homeowner
Farmers Branch, TX, on Sep 12, 2020

Michael was friendly and knowledgeable.

5.0
Verified Homeowner
Celina, TX, on Sep 10, 2020

Experience with First American Title was great... only very disappointed with CORE USA MORTGAGE COMPANY they’re unprofessional and terrible service make my closing Experience horrible....don’t recommend them.

4.1
Verified Homeowner
Little Elm, TX, on Sep 07, 2020

Our representative Tiffany was excellent and extremely helpful

5.0
Verified Homeowner
Little Elm, TX, on Sep 06, 2020

The displayed exemplary knowledge during our closing and any documents we had concerns about were addressed, thanks again.

5.0
Verified Homeowner
Sunnyvale, TX, on Sep 06, 2020

Our Agent was very professional, friendly and efficient. Positive experience.

5.0
Verified Homeowner
McKinney, TX, on Sep 05, 2020

Michel was great and explained the process throughly . Definitely recommend him.

5.0
Verified Homeowner
Crandall, TX, on Sep 01, 2020

Only took 22 min. to complete the signing.

5.0
Verified Homeowner
Hickory Creek, TX, on Aug 22, 2020

Michael was very resourceful and helpful!

5.0
Verified Homeowner
Hickory Creek, TX, on Aug 21, 2020

I've got to say; Michael was the best Closing rep we have ever had! He has a very positive attitude and was very knowledgeable and quick to answer all of our questions! He explained every paper we were signing with great detail and in an understandable manner! Thank you!!!

5.0
Verified Homeowner
Little Elm, TX, on Jul 29, 2020

It really was a delightful experience. People always make it seem like it would be a dreadful experience at times but I enjoyed it.

5.0
Verified Homeowner
Forney, TX, on Jul 28, 2020

Michael was great!

5.0
Verified Homeowner
Crandall, TX, on Jul 27, 2020

Pleasant experience, need to maintain delightful energy throughout signing process.

4.3
Verified Homeowner
Celina, TX, on Jul 18, 2020

The closing was fast and efficient, very friendly

5.0
Verified Homeowner
Frisco, TX, on Jul 07, 2020

Fast, friendly, professional service from the closer and for all the contact leading up to closing

5.0
Verified Homeowner
Celina, TX, on Jun 30, 2020

The customer service was great and the process was quick and efficient.

5.0
Verified Homeowner
little elm, TX, on Jun 19, 2020

This is my first time buying a house I couldn’t be more satisfied. Christian and John made this process extremely pleasant and easy for me. Any time I had a question or concern they were quick to response and took care of it right away. Due to COVID-19 I couldn’t be at the property as often but Christian constantly keep me updated and sent me pictures of the house progress. They made my experience with Beazer amazing!

5.0
Verified Homeowner
Dallas, TX, on Jun 13, 2020

I want to include a special thank you to Michael Suddreth, who was exceptional.

4.8
Verified Homeowner
Crandall, TX, on Jun 13, 2020

Michael was awesomesauce! Very smooth process & I would definitely recommend First American Title to everyone!

5.0
Verified Homeowner
little elm, TX, on Jun 11, 2020

Michael was great, very knowledgeable and professional.

5.0
Verified Homeowner
Forth Worth, TX, on Jun 02, 2020

We were delighted with the settlement experience. All our questions were answered and did not take long to finish the whole process.

5.0
Verified Homeowner
Celina, TX, on May 27, 2020

Everything went as smoothly as it could have. Thank you!

5.0
Verified Homeowner
Hickory Creek, TX, on May 05, 2020

Fastest and most informative closing I have attended

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet