Ratings & Reviews

First American Title - Texas

Farmers Branch Builder Escrow

413 Customer Reviews Completed Apr 2020 - Jun 2021

Overall Satisfaction

4.9
Customers' overall satisfaction
4.9
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.9

The Closing Experience

4.9

Overall

4.9

Company Profile

First American Title Insurance Company facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services.

First American Title helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Find out more about our products and services, and how First American can help you streamline your transaction and protect your investment

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Allen, TX, on Jun 15, 2021

Closing was efficient and very courteous

5.0
Verified Homeowner
Hickory Creek, TX, on Jun 12, 2021

Professional, responsive, and knowledgeable. All of your people exhibited those qualities.

5.0
Verified Homeowner
Farmers Branch, TX, on May 19, 2021

Everything was fine but I did not receive a flash drive with my closing documents

4.7
Verified Homeowner
Farmers Branch, TX, on May 11, 2021

I liked it

5.0
Verified Homeowner
Dallas, TX, on May 04, 2021

A little more explanation on how additional payments in the first year could reduce the total period of loan.

5.0
Verified Homeowner
Prairie Ridge, TX, on May 02, 2021

Very impressed and THAT YOUNG MR. MICHAEL and his team was outstanding..

5.0
Verified Homeowner
Little Elm, TX, on Apr 27, 2021

Quick and to the point!

5.0
Verified Homeowner
Farmers Branch, TX, on Apr 13, 2021

The closer was very informative and knowledgeable.

5.0
Verified Homeowner
Farmers Branch, TX, on Apr 09, 2021

Closing was very professional. We were happy. Eric & Bret

4.8
Verified Homeowner
Fort Worth, TX, on Apr 04, 2021

Well customer service

5.0
Verified Homeowner
Hickory Creek, TX, on Mar 06, 2021

We were delighted with our closing experience - super easy, everything explained very clear and concise, and friendly putting us at ease. We were funded before we got home so it was fantastic!

5.0
Verified Homeowner
Little Elm, TX, on Mar 04, 2021

thank you for your service everything was wonderful

5.0
Verified Homeowner
Midlothian, TX, on Feb 18, 2021

We’re so glad we went with First American Title experience was excellent

5.0
Verified Homeowner
Allen, TX, on Feb 09, 2021

Kristen Hudson was my contact person at First American and she did an excellent job. She communicated clearly and responded very promptly. I have nothing but good to say about my First American experience.

4.8
Verified Homeowner
Allen, TX, on Feb 02, 2021

Lizzie was excellent.

5.0
Verified Homeowner
Allen, TX, on Jan 29, 2021

Keep up your Good Customer Services.

5.0
Verified Homeowner
Farmers Branch, TX, on Jan 04, 2021

Everthing went as expected. The room was too warm for comfort

5.0
Verified Homeowner
Fort Worth, TX, on Jan 04, 2021

Absolutely professional, efficient prompt

5.0
Verified Homeowner
Little Elm, TX, on Jan 03, 2021

Thank you

4.9
Verified Homeowner
Fort Worth, TX, on Dec 25, 2020

Would like to see more communication ahead of schedule shared with Lender. There was confusion on final numbers over HOA fees and how Title company would be paying them.

4.6
Verified Homeowner
Crandall, TX, on Dec 25, 2020

Great experience. Would highly recommend!

5.0
Verified Homeowner
Sunnyvale, TX, on Dec 14, 2020

The representative made the experience delightful and quick.

5.0
Verified Homeowner
Fort Worth, TX, on Dec 04, 2020

Good experience. Smooth process. Timely communication through the portal. No problems.

5.0
Verified Homeowner
Crandall, TX, on Nov 28, 2020

We had an exceptional experience at our closing. The process was seamless. The team at Dallas off LBJ Fwy are thorough and prompt in their work. A+ work!

5.0
Verified Homeowner
Hickory Creek, TX, on Nov 23, 2020

Super smooth and easy process! Thank you!!

5.0
Verified Homeowner
Forney, TX, on Nov 18, 2020

The people who works here are amaizing!

4.9
Verified Homeowner
Celina, TX, on Nov 18, 2020

Michael was great and made closing easy.

5.0
Verified Homeowner
Melissa, TX, on Nov 09, 2020

This was the best experience! With this being my first time buying a home, they made the process easy to understand and comprehend. The team was amazing!!

5.0
Verified Homeowner
Little Elm, TX, on Nov 04, 2020

My closing officer was the best, he even took pictures of me with my closing docs for memory’s sake!

5.0
Verified Homeowner
Fate, TX, on Nov 04, 2020

It was a great experience!!!

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Allen, TX, on Jun 15, 2021

Closing was efficient and very courteous

5.0
Verified Homeowner
Hickory Creek, TX, on Jun 12, 2021

Professional, responsive, and knowledgeable. All of your people exhibited those qualities.

5.0
Verified Homeowner
Farmers Branch, TX, on May 19, 2021

Everything was fine but I did not receive a flash drive with my closing documents

4.7
Verified Homeowner
Farmers Branch, TX, on May 11, 2021

I liked it

5.0
Verified Homeowner
Dallas, TX, on May 04, 2021

A little more explanation on how additional payments in the first year could reduce the total period of loan.

5.0
Verified Homeowner
Prairie Ridge, TX, on May 02, 2021

Very impressed and THAT YOUNG MR. MICHAEL and his team was outstanding..

5.0
Verified Homeowner
Little Elm, TX, on Apr 27, 2021

Quick and to the point!

5.0
Verified Homeowner
Farmers Branch, TX, on Apr 13, 2021

The closer was very informative and knowledgeable.

5.0
Verified Homeowner
Farmers Branch, TX, on Apr 09, 2021

Closing was very professional. We were happy. Eric & Bret

4.8
Verified Homeowner
Fort Worth, TX, on Apr 04, 2021

Well customer service

5.0
Verified Homeowner
Hickory Creek, TX, on Mar 06, 2021

We were delighted with our closing experience - super easy, everything explained very clear and concise, and friendly putting us at ease. We were funded before we got home so it was fantastic!

5.0
Verified Homeowner
Little Elm, TX, on Mar 04, 2021

thank you for your service everything was wonderful

5.0
Verified Homeowner
Midlothian, TX, on Feb 18, 2021

We’re so glad we went with First American Title experience was excellent

5.0
Verified Homeowner
Allen, TX, on Feb 09, 2021

Kristen Hudson was my contact person at First American and she did an excellent job. She communicated clearly and responded very promptly. I have nothing but good to say about my First American experience.

4.8
Verified Homeowner
Allen, TX, on Feb 02, 2021

Lizzie was excellent.

5.0
Verified Homeowner
Allen, TX, on Jan 29, 2021

Keep up your Good Customer Services.

5.0
Verified Homeowner
Farmers Branch, TX, on Jan 04, 2021

Everthing went as expected. The room was too warm for comfort

5.0
Verified Homeowner
Fort Worth, TX, on Jan 04, 2021

Absolutely professional, efficient prompt

5.0
Verified Homeowner
Little Elm, TX, on Jan 03, 2021

Thank you

4.9
Verified Homeowner
Fort Worth, TX, on Dec 25, 2020

Would like to see more communication ahead of schedule shared with Lender. There was confusion on final numbers over HOA fees and how Title company would be paying them.

4.6
Verified Homeowner
Crandall, TX, on Dec 25, 2020

Great experience. Would highly recommend!

5.0
Verified Homeowner
Sunnyvale, TX, on Dec 14, 2020

The representative made the experience delightful and quick.

5.0
Verified Homeowner
Fort Worth, TX, on Dec 04, 2020

Good experience. Smooth process. Timely communication through the portal. No problems.

5.0
Verified Homeowner
Crandall, TX, on Nov 28, 2020

We had an exceptional experience at our closing. The process was seamless. The team at Dallas off LBJ Fwy are thorough and prompt in their work. A+ work!

5.0
Verified Homeowner
Hickory Creek, TX, on Nov 23, 2020

Super smooth and easy process! Thank you!!

5.0
Verified Homeowner
Forney, TX, on Nov 18, 2020

The people who works here are amaizing!

4.9
Verified Homeowner
Celina, TX, on Nov 18, 2020

Michael was great and made closing easy.

5.0
Verified Homeowner
Melissa, TX, on Nov 09, 2020

This was the best experience! With this being my first time buying a home, they made the process easy to understand and comprehend. The team was amazing!!

5.0
Verified Homeowner
Little Elm, TX, on Nov 04, 2020

My closing officer was the best, he even took pictures of me with my closing docs for memory’s sake!

5.0
Verified Homeowner
Fate, TX, on Nov 04, 2020

It was a great experience!!!

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet