Overall Satisfaction
PERFORMANCE RATINGS
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Arlington, TX, on Aug 31, 2022
[name removed] was awesome!
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Princeton, TX, on Aug 31, 2022
I was expecting HUD to be shared with me 72 hours in advance. That didn't happen. On the day of closing my wife was added to title. Apart from that it was a very good experience.
Customer Care Team
First American Title - Texas
Sep 07, 2022
I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Forney, TX, on Aug 25, 2022
As first-time homeowners going through this purchasing process, my wife and I were blessed to have [name removed] walk us through our document signing. She went at a pace that didn't feel rushed or uncomfortable for us. [name removed] took the time to answer the questions asked - including the non-verbal questions that were asked via confused facial expressions. Her friendly personality and warm disposition made the closing day a highlight of the entire home purchasing process.
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Fort Worth, TX, on Aug 22, 2022
[name removed] & [name removed] both went out of their way to make our closing with our new [name removed] home, a very positive and pleasant experience. They were both enthusiastic and helpful with questions and the handling of our cashiers check during the days preceding the cash closing.
Customer Care Team
First American Title - Texas
Sep 07, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Fort Worth, TX, on Aug 13, 2022
You have made this "stressful/anxious/doubting/exciting/life changing experience" AWESOME! Yes all the emotions were real but every time we had questions, you quickly put us at ease. Thank you, so much!
Customer Care Team
First American Title - Texas
Aug 17, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
McKinney, TX, on Jul 30, 2022
[name removed] was fantastic.
Customer Care Team
First American Title - Texas
Aug 01, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Dallas, TX, on Jul 25, 2022
Portal experience is confusing and numbers clarity before the final in person meeting could be improved to minimize last minute tension for the buyers in a cash transaction
Customer Care Team
First American Title - Texas
Jul 27, 2022
I’m so sorry to hear that your closing experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Thank you for bringing this to our attention and we will be sure to improve.
McKinney, TX, on Jul 14, 2022
[name removed] was amazing to work with! She made the home closing process so smooth and worry free.
Customer Care Team
First American Title - Texas
Jul 15, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
McKinney, TX, on Jul 03, 2022
[name removed] was FABULOUS! We've done this a ton and she was simply the BEST! So prompt the entire time, so communicative, perfect in every way!
Customer Care Team
First American Title - Texas
Jul 11, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Mckinney, TX, on Jul 02, 2022
Very positive experience. Barely felt like I was closing on a home it went so smooth! This wasn’t my first mortgage, but first time with First American Title.
Customer Care Team
First American Title - Texas
Jul 11, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Forney, TX, on Jun 25, 2022
very nice experience .
Customer Care Team
First American Title - Texas
Jul 01, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Princeton, TX, on Jun 22, 2022
[name removed] and [name removed] did a wonderful job during my closing. Appreciate their help during the home closing process.
Customer Care Team
First American Title - Texas
Jun 26, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Fort Worth, TX, on Jun 21, 2022
Home Insurance never received the insurance check. As a result, insurance company threatened to cancel. we had to pay ourselves and request a cancellation from first American for that insurance payment. Who knows if we’ll see a refund.
Customer Care Team
First American Title - Texas
Jun 26, 2022
Thank you for your survey response! We’re so happy we were able to discuss your response over the phone and receive feedback that helps us improve moving forward. We appreciate your time and hope to have the opportunity to serve you again in the future.
McKinney, TX, on Jun 13, 2022
We were very happy with all the services with First American Title! Would recommend them and would use them again.
Customer Care Team
First American Title - Texas
Jun 17, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
McKinney, TX, on Jun 04, 2022
[name removed] was pleasant and professional. She made the experience more than just signing papers. She was attentive to all of my correspondence and made me feel comfortable and safe during the entire process. I highly recommend First American Title.
Customer Care Team
First American Title - Texas
Jun 16, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Lavon, TX, on May 31, 2022
[name removed], Escrow Officer was outstanding and extremely professional.
Customer Care Team
First American Title - Texas
Jun 03, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Glenn Heights, TX, on May 21, 2022
Fantastic team that led to a great experience! Thank you all!!!!
Customer Care Team
First American Title - Texas
May 27, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future!
Little Elm, TX, on May 05, 2022
[name removed] was amazing. This was such a beautiful experience because of her. We are so thankful we had her to close on our house.
Customer Care Team
First American Title - Texas
May 16, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Lavon, TX, on Apr 30, 2022
Thank you. Great working with First American Title.
Customer Care Team
First American Title - Texas
May 04, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Northlake, TX, on Apr 22, 2022
Y’all did great & we are grateful for your high level of experience, service & dedication. I would highly recommend you to anyone.
Customer Care Team
First American Title - Texas
Apr 26, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Anna, TX, on Apr 19, 2022
it would have been nice if they shared all the documents upfront in addition to the closing disclosure
Customer Care Team
First American Title - Texas
Apr 26, 2022
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. Thank you for bringing this to our attention and we will be sure to improve.
Lavon, TX, on Apr 14, 2022
I must pay $600 for late signature some hour
Customer Care Team
First American Title - Texas
Apr 29, 2022
I’m sorry to hear that your experience was less than satisfactory. Thank you for taking the time to speak with us about this issue. It did turn out that this review was not meant for our company so I’m glad we were able to resolve this.
Princeton, TX, on Mar 18, 2022
[name removed] was so helpful to me. Whenever I hit a snag, she not only stayed in communication with me, but she also was dedicated to solving my problems. Honestly, when I looked to others for support, it was [name removed] who always came through and made everything quite seemless. I appreciate her.
Customer Care Team
First American Title - Texas
Mar 18, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.