Ratings & Reviews

First American Title - TX

HOMEBUILDER SERVICES

McKinney Builder Escrow

498 Customer Reviews Completed Jan 2021 - Jun 2022

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this title company

Company Profile

First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.

We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Princeton, TX, on Jun 22, 2022

[name removed] and [name removed] did a wonderful job during my closing. Appreciate their help during the home closing process.

5.0
Verified Homeowner
Fort Worth, TX, on Jun 21, 2022

Home Insurance never received the insurance check. As a result, insurance company threatened to cancel. we had to pay ourselves and request a cancellation from first American for that insurance payment. Who knows if we’ll see a refund.

3.9
Verified Homeowner
McKinney, TX, on Jun 13, 2022

We were very happy with all the services with First American Title! Would recommend them and would use them again.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 17, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

McKinney, TX, on Jun 04, 2022

[name removed] was pleasant and professional. She made the experience more than just signing papers. She was attentive to all of my correspondence and made me feel comfortable and safe during the entire process. I highly recommend First American Title.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 16, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

McKinney, TX, on Jun 03, 2022

Very smooth experience!

5.0
Verified Homeowner
Lavon, TX, on May 31, 2022

[name removed], Escrow Officer was outstanding and extremely professional.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 03, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Glenn Heights, TX, on May 21, 2022

Fantastic team that led to a great experience! Thank you all!!!!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

May 27, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future!

Princeton, TX, on May 05, 2022

One thing that cost me additional money was process of POA through foreign ministry in Jamaica and yet the lender never asked or approved for this process and eventually was about to cost me my house deal and escrow as lender wanted Notary from US embassy only. Title company played no role in assisting this process.

4.2
Verified Homeowner
McKinney, TX, on May 05, 2022

Great communication and friendly

5.0
Verified Homeowner
Little Elm, TX, on May 05, 2022

[name removed] was amazing. This was such a beautiful experience because of her. We are so thankful we had her to close on our house.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

May 16, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Lavon, TX, on Apr 30, 2022

Thank you. Great working with First American Title.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

May 04, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Northlake, TX, on Apr 22, 2022

Y’all did great & we are grateful for your high level of experience, service & dedication. I would highly recommend you to anyone.

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

Apr 26, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Anna, TX, on Apr 19, 2022

it would have been nice if they shared all the documents upfront in addition to the closing disclosure

4.4
Verified Homeowner

Customer Care Team

First American Title - Texas

Apr 26, 2022

I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. Thank you for bringing this to our attention and we will be sure to improve.

Lavon, TX, on Apr 19, 2022

Well done! Thank you!

5.0
Verified Homeowner
Lavon, TX, on Apr 14, 2022

I must pay $600 for late signature some hour

3.8
Verified Homeowner

Customer Care Team

First American Title - Texas

Apr 29, 2022

I’m sorry to hear that your experience was less than satisfactory. Thank you for taking the time to speak with us about this issue. It did turn out that this review was not meant for our company so I’m glad we were able to resolve this.

Princeton, TX, on Mar 18, 2022

[name removed] was so helpful to me. Whenever I hit a snag, she not only stayed in communication with me, but she also was dedicated to solving my problems. Honestly, when I looked to others for support, it was [name removed] who always came through and made everything quite seemless. I appreciate her.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Mar 18, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Little Elm (Aubrey), TX, on Mar 01, 2022

[name removed] was delightful to work with. She was extremely knowledgeable in regards to the paperwork and to the area as well. We an excellent experience with her.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Mar 11, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

McKinney, TX, on Mar 01, 2022

They are amazing. Whenever I have questions they are always responsive and very friendly.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Mar 11, 2022

I’m so glad to hear that you had a great experience!

Little Elm , TX, on Feb 26, 2022

[name removed] made this whole process so smooth. We had such a rough closing due to other problems that had nothing to do with the title company and [name removed] made us feel so much more at ease with the whole situation, without her we probably would have lost our minds! She worked day and night to get this all resolved and we can't thank her enough. So thank you again [name removed] from the bottom of our hearts!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Mar 11, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Forney, TX, on Feb 24, 2022

Great experience

4.5
Verified Homeowner
Irving, TX, on Feb 22, 2022

Perfect

5.0
Verified Homeowner
McKinney, TX, on Feb 22, 2022

I am very pleased with the experience that I encountered with First American Title. They made my closing process very smooth by answering all my questions, explaining each and every step in detail and finishing up the process on time without any delays. [name removed] was one of politest person I have met. She was very patient with me and answered some of my queries nicely even after asking multiple times. I would definitely recommend First American Title as they are the pro and knows their job very well.

5.0
Verified Homeowner
Anna, TX, on Feb 20, 2022

It was a wonderful experience.

5.0
Verified Homeowner
McKinney, TX, on Feb 13, 2022

Smooth transaction.

5.0
Verified Homeowner
McKinney, TX, on Feb 11, 2022

I appreciate the fast and efficient closing, in and out in 20 minutes

5.0
Verified Homeowner
Melissa, TX, on Feb 04, 2022

I'm delighted with the overall process and the assistance I received from the First American Title Company's team. They were very responsive and quick to my questions.

5.0
Verified Homeowner
Sachse, TX, on Feb 04, 2022

My agent was very friendly and helpful. If she did not know something she got the answer. Although she missed a page she made accommodations so as not to delay me closing and keys. I am very happy with her.

4.8
Verified Homeowner
Irving, TX, on Jan 25, 2022

[name removed] was super awesome!!!

5.0
Verified Homeowner
Glenn Heights, TX, on Jan 15, 2022

Kind and very knowledgeable woman

5.0
Verified Homeowner
Glenn Heights, TX, on Jan 04, 2022

Excellent experience

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Princeton, TX, on Jun 22, 2022

[name removed] and [name removed] did a wonderful job during my closing. Appreciate their help during the home closing process.

5.0
Verified Homeowner
Fort Worth, TX, on Jun 21, 2022

Home Insurance never received the insurance check. As a result, insurance company threatened to cancel. we had to pay ourselves and request a cancellation from first American for that insurance payment. Who knows if we’ll see a refund.

3.9
Verified Homeowner
McKinney, TX, on Jun 13, 2022

We were very happy with all the services with First American Title! Would recommend them and would use them again.

5.0
Verified Homeowner
McKinney, TX, on Jun 04, 2022

[name removed] was pleasant and professional. She made the experience more than just signing papers. She was attentive to all of my correspondence and made me feel comfortable and safe during the entire process. I highly recommend First American Title.

5.0
Verified Homeowner
McKinney, TX, on Jun 03, 2022

Very smooth experience!

5.0
Verified Homeowner
Lavon, TX, on May 31, 2022

[name removed], Escrow Officer was outstanding and extremely professional.

5.0
Verified Homeowner
Glenn Heights, TX, on May 21, 2022

Fantastic team that led to a great experience! Thank you all!!!!

5.0
Verified Homeowner
Princeton, TX, on May 05, 2022

One thing that cost me additional money was process of POA through foreign ministry in Jamaica and yet the lender never asked or approved for this process and eventually was about to cost me my house deal and escrow as lender wanted Notary from US embassy only. Title company played no role in assisting this process.

4.2
Verified Homeowner
McKinney, TX, on May 05, 2022

Great communication and friendly

5.0
Verified Homeowner
Little Elm, TX, on May 05, 2022

[name removed] was amazing. This was such a beautiful experience because of her. We are so thankful we had her to close on our house.

5.0
Verified Homeowner
Lavon, TX, on Apr 30, 2022

Thank you. Great working with First American Title.

5.0
Verified Homeowner
Northlake, TX, on Apr 22, 2022

Y’all did great & we are grateful for your high level of experience, service & dedication. I would highly recommend you to anyone.

4.9
Verified Homeowner
Anna, TX, on Apr 19, 2022

it would have been nice if they shared all the documents upfront in addition to the closing disclosure

4.4
Verified Homeowner
Lavon, TX, on Apr 19, 2022

Well done! Thank you!

5.0
Verified Homeowner
Lavon, TX, on Apr 14, 2022

I must pay $600 for late signature some hour

3.8
Verified Homeowner
Princeton, TX, on Mar 18, 2022

[name removed] was so helpful to me. Whenever I hit a snag, she not only stayed in communication with me, but she also was dedicated to solving my problems. Honestly, when I looked to others for support, it was [name removed] who always came through and made everything quite seemless. I appreciate her.

5.0
Verified Homeowner
Little Elm (Aubrey), TX, on Mar 01, 2022

[name removed] was delightful to work with. She was extremely knowledgeable in regards to the paperwork and to the area as well. We an excellent experience with her.

5.0
Verified Homeowner
McKinney, TX, on Mar 01, 2022

They are amazing. Whenever I have questions they are always responsive and very friendly.

5.0
Verified Homeowner
Little Elm , TX, on Feb 26, 2022

[name removed] made this whole process so smooth. We had such a rough closing due to other problems that had nothing to do with the title company and [name removed] made us feel so much more at ease with the whole situation, without her we probably would have lost our minds! She worked day and night to get this all resolved and we can't thank her enough. So thank you again [name removed] from the bottom of our hearts!

5.0
Verified Homeowner
Forney, TX, on Feb 24, 2022

Great experience

4.5
Verified Homeowner
Irving, TX, on Feb 22, 2022

Perfect

5.0
Verified Homeowner
McKinney, TX, on Feb 22, 2022

I am very pleased with the experience that I encountered with First American Title. They made my closing process very smooth by answering all my questions, explaining each and every step in detail and finishing up the process on time without any delays. [name removed] was one of politest person I have met. She was very patient with me and answered some of my queries nicely even after asking multiple times. I would definitely recommend First American Title as they are the pro and knows their job very well.

5.0
Verified Homeowner
Anna, TX, on Feb 20, 2022

It was a wonderful experience.

5.0
Verified Homeowner
McKinney, TX, on Feb 13, 2022

Smooth transaction.

5.0
Verified Homeowner
McKinney, TX, on Feb 11, 2022

I appreciate the fast and efficient closing, in and out in 20 minutes

5.0
Verified Homeowner
Melissa, TX, on Feb 04, 2022

I'm delighted with the overall process and the assistance I received from the First American Title Company's team. They were very responsive and quick to my questions.

5.0
Verified Homeowner
Sachse, TX, on Feb 04, 2022

My agent was very friendly and helpful. If she did not know something she got the answer. Although she missed a page she made accommodations so as not to delay me closing and keys. I am very happy with her.

4.8
Verified Homeowner
Irving, TX, on Jan 25, 2022

[name removed] was super awesome!!!

5.0
Verified Homeowner
Glenn Heights, TX, on Jan 15, 2022

Kind and very knowledgeable woman

5.0
Verified Homeowner
Glenn Heights, TX, on Jan 04, 2022

Excellent experience

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet