Overall Satisfaction
PERFORMANCE RATINGS
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Sachse, TX, on Jan 10, 2023
Super warm and welcoming team at first American title! As I arrived everyone knew my name, and congratulated me. The process was detailed, balanced and they answered all of my questions. Thank you!
Customer Care Team
First American Title - Texas
Jan 10, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Princeton, TX, on Jan 01, 2023
We were extremely happy with how smooth the whole process went, thank you so much! You all are rockstars!!
Customer Care Team
First American Title - Texas
Jan 06, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Allen, TX, on Jan 01, 2023
Nice work!
Customer Care Team
First American Title - Texas
Jan 06, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Glenn Heights, TX, on Dec 25, 2022
The process felt nice and easy, thank you
Customer Care Team
First American Title - Texas
Dec 29, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Mansfield, TX, on Dec 24, 2022
This was the best experience that I've had with a title company and this is our 3rd home purchase. The receptionist, and title officer were awesome!
Customer Care Team
First American Title - Texas
Dec 29, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Princeton, TX, on Dec 18, 2022
The process was quick and easy. Each signature that was needed was well explained prior to asking for any signatures. I would highly recommend First American Title to all my family and friends!
Customer Care Team
First American Title - Texas
Dec 21, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Arlington, TX, on Dec 14, 2022
[name removed] made the closing process a delight. I would use her again in a heart beat.
Customer Care Team
First American Title - Texas
Dec 21, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Fort Worth, TX, on Dec 06, 2022
It was very smooth process, thanks.
Customer Care Team
First American Title - Texas
Dec 08, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Edgecliff Village, TX, on Dec 04, 2022
Appreciate the flexability and understanding shown with our scheduling!!!
Customer Care Team
First American Title - Texas
Dec 05, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Lavon, TX, on Dec 01, 2022
very nice experience of closing issue compare with other titles
Customer Care Team
First American Title - Texas
Dec 02, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Glenn Heights, TX, on Nov 19, 2022
[name removed] never called us or returned our calls. We didn't get the wire information until right before closing. Not professional.
Customer Care Team
First American Title - Texas
Nov 21, 2022
I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Celina, TX, on Nov 17, 2022
[name removed] was great. Very responsive, knowledgeable, and helpful.
Customer Care Team
First American Title - Texas
Nov 21, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Glenn Heights, TX, on Nov 13, 2022
Have reps drive to the closing at a closer location to the buyer. The office was quite far.
Customer Care Team
First American Title - Texas
Nov 21, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Princeton, TX, on Nov 09, 2022
Absolutely good experience with the whole team who helped me with my home loan .
Customer Care Team
First American Title - Texas
Nov 11, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Northlake, TX, on Nov 01, 2022
It was an excellent experience.
Customer Care Team
First American Title - Texas
Nov 03, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Forney, TX, on Oct 31, 2022
Great and smooth experience for us as first time homebuyers.
Customer Care Team
First American Title - Texas
Nov 03, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Prosper, TX, on Oct 03, 2022
[name removed] was great to work with and very responsive to my emails
Customer Care Team
First American Title - Texas
Oct 03, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Northlake, TX, on Sep 30, 2022
I know it’s not first Americans fault but we waited around about 20 minutes for the lender to send the money because they sent it to the wrong people the first time so we had to wait around but overall awesome experience
Customer Care Team
First American Title - Texas
Oct 03, 2022
I’m so sorry to hear about your frustration. We appreciate your taking the time to share about your experience and hope to have the opportunity to serve you again in the future.
Lavon, TX, on Sep 26, 2022
I have observed that after signing the papers an email has been sent with an attachment. The title company not only sends that email to us but also sends it to the realtor. I feel it is not necessary to send that information to the realtor.
Customer Care Team
First American Title - Texas
Oct 03, 2022
Thank you for bringing this to our attention and we will be sure to improve.
McKinney, TX, on Sep 07, 2022
Very pleasant and professional service
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Arlington, TX, on Aug 31, 2022
[name removed] was awesome!
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Princeton, TX, on Aug 31, 2022
I was expecting HUD to be shared with me 72 hours in advance. That didn't happen. On the day of closing my wife was added to title. Apart from that it was a very good experience.
Customer Care Team
First American Title - Texas
Sep 07, 2022
I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Forney, TX, on Aug 25, 2022
As first-time homeowners going through this purchasing process, my wife and I were blessed to have [name removed] walk us through our document signing. She went at a pace that didn't feel rushed or uncomfortable for us. [name removed] took the time to answer the questions asked - including the non-verbal questions that were asked via confused facial expressions. Her friendly personality and warm disposition made the closing day a highlight of the entire home purchasing process.
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Fort Worth, TX, on Aug 22, 2022
[name removed] & [name removed] both went out of their way to make our closing with our new [name removed] home, a very positive and pleasant experience. They were both enthusiastic and helpful with questions and the handling of our cashiers check during the days preceding the cash closing.
Customer Care Team
First American Title - Texas
Sep 07, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Fort Worth, TX, on Aug 13, 2022
You have made this "stressful/anxious/doubting/exciting/life changing experience" AWESOME! Yes all the emotions were real but every time we had questions, you quickly put us at ease. Thank you, so much!
Customer Care Team
First American Title - Texas
Aug 17, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
McKinney, TX, on Jul 30, 2022
[name removed] was fantastic.
Customer Care Team
First American Title - Texas
Aug 01, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Customer Care Team
First American Title - Texas
Jan 17, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.