Ratings & Reviews

First American Title - Texas

Southlake Builder Escrow

697 Customer Reviews Completed Apr 2020 - Apr 2021

Overall Satisfaction

4.9
Customers' overall satisfaction
4.9
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.8

The Closing Experience

4.9

Overall

4.9

Company Profile

First American Title Insurance Company facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services.

First American Title helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Find out more about our products and services, and how First American can help you streamline your transaction and protect your investment

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Burleson, TX, on Apr 13, 2021

To sum it up, great job

5.0
Verified Homeowner
Fort Worth, TX, on Apr 10, 2021

Great Experience!

5.0
Verified Homeowner
Mclendon-Chisholm, TX, on Apr 09, 2021

My closing was such a smooth process. Adrian was fabulous to work with.

5.0
Verified Homeowner
Heartland, TX, on Apr 05, 2021

Everything went smooth will recommend to anyone

5.0
Verified Homeowner
Mansfield, TX, on Apr 04, 2021

I would highly recommend that anyone closing in their home would seriously consider First American Title, they were very professional, friendly and personal throughout their entire profcess.

5.0
Verified Homeowner
St.Paul, TX, on Mar 30, 2021

Awesome

5.0
Verified Homeowner
Anna, TX, on Mar 30, 2021

Sean helped to make the closing experience enjoyable, and quick — only 10 minutes! We also appreciate Skye and others behind the scenes who communicated with us and processed our paperwork and payment. Thanks to everyone at First American Title for a job well done!

5.0
Verified Homeowner
Alvarado, TX, on Mar 24, 2021

Very quick and smooth!

5.0
Verified Homeowner
Cross Roads, TX, on Mar 23, 2021

Great Experience.

5.0
Verified Homeowner
Lavon, TX, on Mar 22, 2021

Agent was very confident and very personable, made for a good and comfortable meeting.

5.0
Verified Homeowner
Mesquite, TX, on Mar 22, 2021

It was a great experience and you're working with the young lady Morgan. I hope I am saying her name correctly

4.9
Verified Homeowner
Little Elm, TX, on Mar 22, 2021

Everyone was awesome

5.0
Verified Homeowner
Heartland, TX, on Mar 20, 2021

The meeting was made simple and explanatory, and was time judicious spent, and with respect.

5.0
Verified Homeowner
Mansfield, TX, on Mar 20, 2021

Cheryl was so comforting through the signing process. I was slightly nervous and she explained everything clearly without a lot of fluff. She is amazing! Angel was very pleasant and accommodating also! You should be proud of them both!! Thank you for the experience!

5.0
Verified Homeowner
Aubrey, TX, on Mar 14, 2021

Everything was nice and smooth. They were on time and very professional throughout the entire process.

5.0
Verified Homeowner
Aubrey, TX, on Mar 10, 2021

I was very satisfied with my closing

5.0
Verified Homeowner
Little Elm, TX, on Mar 10, 2021

Top notch! We enjoyed our closing experience and it went off without a hitch!

5.0
Verified Homeowner
Mansfield, TX, on Mar 09, 2021

Experience was very good. My closing agent, was friendly, nice, respectful took time to answer my question.

5.0
Verified Homeowner
Waxahachie, TX, on Mar 04, 2021

Pleasure being served by First American Title!

5.0
Verified Homeowner
Fate, TX, on Mar 03, 2021

Morgan and the team made this process painless and kept me informed throughout.

5.0
Verified Homeowner
Burleson, TX, on Mar 02, 2021

Our closing agent was absolutely delightful

5.0
Verified Homeowner
Mesquite, TX, on Feb 26, 2021

Very pleased with the safety measures taken. Everyone was very kind and communication was great.

5.0
Verified Homeowner
Fort Worth, TX, on Feb 16, 2021

I forgot the name of the lovely lady that help us, she was extremely amazing and very very professional. She is a keeper. Thank you

5.0
Verified Homeowner
Waxahachie, TX, on Feb 14, 2021

Glad process was not stressful. Email and verbal communication was great, documents were submitted and processed in a timely manner.

5.0
Verified Homeowner
Heartland, TX, on Feb 13, 2021

Very professional and on time

4.8
Verified Homeowner
Fate, TX, on Feb 10, 2021

Discrepancy at closing with the amount needed to close

4.7
Verified Homeowner
Aubrey, TX, on Feb 10, 2021

Everything was great!

5.0
Verified Homeowner
Wylie, TX, on Feb 07, 2021

great and excellent service delivery

5.0
Verified Homeowner
McKinney, TX, on Feb 06, 2021

The experience was fine until I was given the wrong number to wire to fund the loan. This cost me an extra hour and a half away from work and an extra wire transfer fee. I know mistakes happen and that is fine, I would be completely delighted if I reimbursed the extra wire transfer fee of $35.

2.7
Verified Homeowner
Alvarado, TX, on Feb 03, 2021

Was a fast and light hearted experience

4.9
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Burleson, TX, on Apr 13, 2021

To sum it up, great job

5.0
Verified Homeowner
Fort Worth, TX, on Apr 10, 2021

Great Experience!

5.0
Verified Homeowner
Mclendon-Chisholm, TX, on Apr 09, 2021

My closing was such a smooth process. Adrian was fabulous to work with.

5.0
Verified Homeowner
Heartland, TX, on Apr 05, 2021

Everything went smooth will recommend to anyone

5.0
Verified Homeowner
Mansfield, TX, on Apr 04, 2021

I would highly recommend that anyone closing in their home would seriously consider First American Title, they were very professional, friendly and personal throughout their entire profcess.

5.0
Verified Homeowner
St.Paul, TX, on Mar 30, 2021

Awesome

5.0
Verified Homeowner
Anna, TX, on Mar 30, 2021

Sean helped to make the closing experience enjoyable, and quick — only 10 minutes! We also appreciate Skye and others behind the scenes who communicated with us and processed our paperwork and payment. Thanks to everyone at First American Title for a job well done!

5.0
Verified Homeowner
Alvarado, TX, on Mar 24, 2021

Very quick and smooth!

5.0
Verified Homeowner
Cross Roads, TX, on Mar 23, 2021

Great Experience.

5.0
Verified Homeowner
Lavon, TX, on Mar 22, 2021

Agent was very confident and very personable, made for a good and comfortable meeting.

5.0
Verified Homeowner
Mesquite, TX, on Mar 22, 2021

It was a great experience and you're working with the young lady Morgan. I hope I am saying her name correctly

4.9
Verified Homeowner
Little Elm, TX, on Mar 22, 2021

Everyone was awesome

5.0
Verified Homeowner
Heartland, TX, on Mar 20, 2021

The meeting was made simple and explanatory, and was time judicious spent, and with respect.

5.0
Verified Homeowner
Mansfield, TX, on Mar 20, 2021

Cheryl was so comforting through the signing process. I was slightly nervous and she explained everything clearly without a lot of fluff. She is amazing! Angel was very pleasant and accommodating also! You should be proud of them both!! Thank you for the experience!

5.0
Verified Homeowner
Aubrey, TX, on Mar 14, 2021

Everything was nice and smooth. They were on time and very professional throughout the entire process.

5.0
Verified Homeowner
Aubrey, TX, on Mar 10, 2021

I was very satisfied with my closing

5.0
Verified Homeowner
Little Elm, TX, on Mar 10, 2021

Top notch! We enjoyed our closing experience and it went off without a hitch!

5.0
Verified Homeowner
Mansfield, TX, on Mar 09, 2021

Experience was very good. My closing agent, was friendly, nice, respectful took time to answer my question.

5.0
Verified Homeowner
Waxahachie, TX, on Mar 04, 2021

Pleasure being served by First American Title!

5.0
Verified Homeowner
Fate, TX, on Mar 03, 2021

Morgan and the team made this process painless and kept me informed throughout.

5.0
Verified Homeowner
Burleson, TX, on Mar 02, 2021

Our closing agent was absolutely delightful

5.0
Verified Homeowner
Mesquite, TX, on Feb 26, 2021

Very pleased with the safety measures taken. Everyone was very kind and communication was great.

5.0
Verified Homeowner
Fort Worth, TX, on Feb 16, 2021

I forgot the name of the lovely lady that help us, she was extremely amazing and very very professional. She is a keeper. Thank you

5.0
Verified Homeowner
Waxahachie, TX, on Feb 14, 2021

Glad process was not stressful. Email and verbal communication was great, documents were submitted and processed in a timely manner.

5.0
Verified Homeowner
Heartland, TX, on Feb 13, 2021

Very professional and on time

4.8
Verified Homeowner
Fate, TX, on Feb 10, 2021

Discrepancy at closing with the amount needed to close

4.7
Verified Homeowner
Aubrey, TX, on Feb 10, 2021

Everything was great!

5.0
Verified Homeowner
Wylie, TX, on Feb 07, 2021

great and excellent service delivery

5.0
Verified Homeowner
McKinney, TX, on Feb 06, 2021

The experience was fine until I was given the wrong number to wire to fund the loan. This cost me an extra hour and a half away from work and an extra wire transfer fee. I know mistakes happen and that is fine, I would be completely delighted if I reimbursed the extra wire transfer fee of $35.

2.7
Verified Homeowner
Alvarado, TX, on Feb 03, 2021

Was a fast and light hearted experience

4.9
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet