Ratings & Reviews

First American Title - Texas

Southlake Builder Escrow

336 Customer Reviews Completed Apr 2020 - Oct 2020

Overall Satisfaction

4.9
Customers' overall satisfaction
4.8
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.8

The Closing Experience

4.9

Overall

4.9

Company Profile

First American Title Insurance Company facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services.

First American Title helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Find out more about our products and services, and how First American can help you streamline your transaction and protect your investment

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Title Experience Testimonials from Real Customers

Denton, TX, on Jul 29, 2020

Morgan was amazing! Cheryl was thorough and very person! The staff was very reliable and responsive.

5.0
Verified Homeowner
Justin, TX, on Jul 27, 2020

Great staff. Was very impressed with how you deal with security regarding wire transfers and notified me once transaction of wire was completed. Keep up the good work.

5.0
Verified Homeowner
Denton, TX, on Jul 27, 2020

Easy process

5.0
Verified Homeowner
Desoto, TX, on Jul 24, 2020

Great service, I was very happy with the process more especially during this COVID-19 which could have made things a bit challenging.

5.0
Verified Homeowner
Waxahachie, TX, on Jul 23, 2020

First home purchase in Texas. Wonderful that nice, friendly and knowledgeable people worked so hard to make our home buying as seamless as possible. Would do business with this company next time without a second thought.

5.0
Verified Homeowner
Anna, TX, on Jul 20, 2020

Experience was good but distance of where the office is to where I live in Anna is to far to go. Automated system that provides update needs to put a contact phone # for each member sending notes so it's easy to call them vs hunting to find a number

4.0
Verified Homeowner
Fort Worth, TX, on Jul 17, 2020

Experience was wonderful from the first phone to last call. Always friendly this was the only wonderful experience. Thank you so Much

5.0
Verified Homeowner
Cross Roads, TX, on Jul 15, 2020

Top shelf team

4.8
Verified Homeowner
Burleson, TX, on Jul 14, 2020

Great team easy closing for the win during COVID-19!

5.0
Verified Homeowner
Burleson, TX, on Jul 06, 2020

Any problems were quickly resolved and those were a result of covid. Very professional

5.0
Verified Homeowner
DeSoto, TX, on Jul 05, 2020

Great experience! Would recommend to everyone!

5.0
Verified Homeowner
Little Elm, TX, on Jul 03, 2020

Very professional. My wife and I were very pleased with the service.

5.0
Verified Homeowner
Midlothian, TX, on Jun 30, 2020

It was a great experience with the closing process.

5.0
Verified Homeowner
McKinney, TX, on Jun 28, 2020

Morgan H and Morgan W were fantastic leading up to and preparing for the closing. Cheryl P was great at closing.

5.0
Verified Homeowner
Anna, TX, on Jun 16, 2020

Made buying a first home easy. Would definitely recommend to anyone.

5.0
Verified Homeowner
Aubrey, TX, on Jun 13, 2020

excellent service

5.0
Verified Homeowner
Anna, TX, on Jun 12, 2020

It was great experience

5.0
Verified Homeowner
McLendon-Chisholm, TX, on Jun 11, 2020

Thanks for your support

5.0
Verified Homeowner
little elm, TX, on Jun 04, 2020

Our experience was great and they made us feel really safe and adhered to social distancing rules. We would definitely recommend First American Title again!

5.0
Verified Homeowner
Waxahachie, TX, on May 26, 2020

Thank you for allowing me to have a great buying experience even through my uncertainty. I am so grateful for all of you!

5.0
Verified Homeowner
Burleson, TX, on May 22, 2020

First American did everything possible at all times to make the whole process as easy as possible for me, their professionalism is remarkable.

5.0
Verified Homeowner
Aubrey, TX, on May 13, 2020

Thank you for making this so easy!

5.0
Verified Homeowner
little elm, TX, on May 07, 2020

What an awesome experience with closing only took 45 minutes and I was done

5.0
Verified Homeowner
Forney, TX, on May 07, 2020

Extremely professional and knowledgeable about the process. Staff was tentative and kind.

5.0
Verified Homeowner
Crowley, TX, on May 02, 2020

Everything went well and was an all around wonderful experience with purchasing our home.

5.0
Verified Homeowner
Glenn Heights, TX, on May 01, 2020

My mortgage company dropped the ball on an extremely pertinent piece of information required for closing. I was so stressed out to the point of tears. Cheryl was very understanding of my anxiety. So she made sure to double check an alternate was acceptable. Once she did that my anxiety melted away and signing turned into the exciting part of the home buying process it should be. :-)

5.0
Verified Homeowner
Heartland, TX, on Apr 28, 2020

Although there was so many different people involved, everyone was engaged and helpful.

5.0
Verified Homeowner
Glenn Heights, TX, on Apr 26, 2020

Excellent services!!

5.0
Verified Homeowner
Justin, TX, on Apr 22, 2020

First American made our first home buying experience a breeze! They kept us informed throughout the entire process and promptly answered all questions we had.

5.0
Verified Homeowner
Wylie, TX, on Apr 21, 2020

awesome expeirence

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Denton, TX, on Jul 29, 2020

Morgan was amazing! Cheryl was thorough and very person! The staff was very reliable and responsive.

5.0
Verified Homeowner
Justin, TX, on Jul 27, 2020

Great staff. Was very impressed with how you deal with security regarding wire transfers and notified me once transaction of wire was completed. Keep up the good work.

5.0
Verified Homeowner
Denton, TX, on Jul 27, 2020

Easy process

5.0
Verified Homeowner
Desoto, TX, on Jul 24, 2020

Great service, I was very happy with the process more especially during this COVID-19 which could have made things a bit challenging.

5.0
Verified Homeowner
Waxahachie, TX, on Jul 23, 2020

First home purchase in Texas. Wonderful that nice, friendly and knowledgeable people worked so hard to make our home buying as seamless as possible. Would do business with this company next time without a second thought.

5.0
Verified Homeowner
Anna, TX, on Jul 20, 2020

Experience was good but distance of where the office is to where I live in Anna is to far to go. Automated system that provides update needs to put a contact phone # for each member sending notes so it's easy to call them vs hunting to find a number

4.0
Verified Homeowner
Fort Worth, TX, on Jul 17, 2020

Experience was wonderful from the first phone to last call. Always friendly this was the only wonderful experience. Thank you so Much

5.0
Verified Homeowner
Cross Roads, TX, on Jul 15, 2020

Top shelf team

4.8
Verified Homeowner
Burleson, TX, on Jul 14, 2020

Great team easy closing for the win during COVID-19!

5.0
Verified Homeowner
Burleson, TX, on Jul 06, 2020

Any problems were quickly resolved and those were a result of covid. Very professional

5.0
Verified Homeowner
DeSoto, TX, on Jul 05, 2020

Great experience! Would recommend to everyone!

5.0
Verified Homeowner
Little Elm, TX, on Jul 03, 2020

Very professional. My wife and I were very pleased with the service.

5.0
Verified Homeowner
Midlothian, TX, on Jun 30, 2020

It was a great experience with the closing process.

5.0
Verified Homeowner
McKinney, TX, on Jun 28, 2020

Morgan H and Morgan W were fantastic leading up to and preparing for the closing. Cheryl P was great at closing.

5.0
Verified Homeowner
Anna, TX, on Jun 16, 2020

Made buying a first home easy. Would definitely recommend to anyone.

5.0
Verified Homeowner
Aubrey, TX, on Jun 13, 2020

excellent service

5.0
Verified Homeowner
Anna, TX, on Jun 12, 2020

It was great experience

5.0
Verified Homeowner
McLendon-Chisholm, TX, on Jun 11, 2020

Thanks for your support

5.0
Verified Homeowner
little elm, TX, on Jun 04, 2020

Our experience was great and they made us feel really safe and adhered to social distancing rules. We would definitely recommend First American Title again!

5.0
Verified Homeowner
Waxahachie, TX, on May 26, 2020

Thank you for allowing me to have a great buying experience even through my uncertainty. I am so grateful for all of you!

5.0
Verified Homeowner
Burleson, TX, on May 22, 2020

First American did everything possible at all times to make the whole process as easy as possible for me, their professionalism is remarkable.

5.0
Verified Homeowner
Aubrey, TX, on May 13, 2020

Thank you for making this so easy!

5.0
Verified Homeowner
little elm, TX, on May 07, 2020

What an awesome experience with closing only took 45 minutes and I was done

5.0
Verified Homeowner
Forney, TX, on May 07, 2020

Extremely professional and knowledgeable about the process. Staff was tentative and kind.

5.0
Verified Homeowner
Crowley, TX, on May 02, 2020

Everything went well and was an all around wonderful experience with purchasing our home.

5.0
Verified Homeowner
Glenn Heights, TX, on May 01, 2020

My mortgage company dropped the ball on an extremely pertinent piece of information required for closing. I was so stressed out to the point of tears. Cheryl was very understanding of my anxiety. So she made sure to double check an alternate was acceptable. Once she did that my anxiety melted away and signing turned into the exciting part of the home buying process it should be. :-)

5.0
Verified Homeowner
Heartland, TX, on Apr 28, 2020

Although there was so many different people involved, everyone was engaged and helpful.

5.0
Verified Homeowner
Glenn Heights, TX, on Apr 26, 2020

Excellent services!!

5.0
Verified Homeowner
Justin, TX, on Apr 22, 2020

First American made our first home buying experience a breeze! They kept us informed throughout the entire process and promptly answered all questions we had.

5.0
Verified Homeowner
Wylie, TX, on Apr 21, 2020

awesome expeirence

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet