Ratings & Reviews

First American Title - Texas

Southlake Builder Escrow

843 Customer Reviews Completed Apr 2020 - Jun 2021

Overall Satisfaction

4.9
Customers' overall satisfaction
4.8
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.8

The Closing Experience

4.9

Overall

4.9

Company Profile

First American Title Insurance Company facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services.

First American Title helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Find out more about our products and services, and how First American can help you streamline your transaction and protect your investment

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Anna, TX, on Jun 15, 2021

Very friendly, patient with me and my anxiousness. Very knowledgeable.

5.0
Verified Homeowner
Little Elm, TX, on Jun 13, 2021

Cheryl was extremely patient, helpful and kind throughout the closing process. She took time to go through each of the signing documents and answered our questions. Would highly recommend her, especially for a first home buyer.

5.0
Verified Homeowner
Little Elm, TX, on Jun 13, 2021

The process was smooth and easy.

4.9
Verified Homeowner
Heartland, TX, on Jun 09, 2021

They did an excellent job.

5.0
Verified Homeowner
Little Elm, TX, on Jun 08, 2021

REGGIE WAS EXCELLENT MADE OUR EXPERIENCE AWESOME GREAT JOB REGGIE

5.0
Verified Homeowner
Desoto, TX, on Jun 08, 2021

Thank you for such and easy and smooth closing!

5.0
Verified Homeowner
Melissa, TX, on Jun 08, 2021

Our experience seemed so smooth and hassle free. The closing appointment was quick and efficient and the agent was super pleasant to work with. Thank You for a wonderful experience!

5.0
Verified Homeowner
Mesquite, TX, on Jun 07, 2021

We were please with how easy the process was and always keep us up informed.

5.0
Verified Homeowner
Denton, TX, on Jun 05, 2021

Morgan was very professional and explained everything perfectly.

4.7
Verified Homeowner
Fort Worth, TX, on Jun 04, 2021

Part of Bloomfield garbage

0.5
Verified Homeowner
Midlothian, TX, on Jun 01, 2021

Absolutely amazing experience

5.0
Verified Homeowner
Mckinney, TX, on May 29, 2021

My husband and I were extremely pleased and satisfied with the customer service, response, politeness, turnaround time, everything involved in the process was seamless and easy. Thank you so much to the team for all of their hard work during this process!

5.0
Verified Homeowner
Aubrey, TX, on May 29, 2021

Awesome service and a very pleasant experience.

5.0
Verified Homeowner
Royse City, TX, on May 23, 2021

DeDe was great to work with. Had all our paperwork ready to go when we arrived.

5.0
Verified Homeowner
Little Elm, TX, on May 20, 2021

I was pleasantly surprised at the speed of the process, we were out in less than 90 minutes.

4.9
Verified Homeowner
Fort Worth, TX, on May 18, 2021

Delighted

5.0
Verified Homeowner
Little Elm, TX, on May 18, 2021

The representative was very knowledgeable and helpful

5.0
Verified Homeowner
Kaufman, TX, on May 18, 2021

Everyone was polite and knowledgeable and the overall experience was amazing. We are so grateful to be in our home.

4.8
Verified Homeowner
Mesquite , TX, on May 15, 2021

A wonderful experience and Cheryl Porter made it even better! Well pleased

5.0
Verified Homeowner
Denton, TX, on May 13, 2021

The people were friendly and concerned for any needs I might have If I didn't understand they were patient to explain it to me. Thank you for making this a good experience for me

5.0
Verified Homeowner
Little Elm, TX, on May 09, 2021

We would definitely use them again! Smooth, process easy in and easy out.

5.0
Verified Homeowner
Little Elm, TX, on May 06, 2021

Although there were many pages to sign, the process went very smooth and rather quickly. Everyone we spoke with was friendly and exemplified excellent customer service skills.

5.0
Verified Homeowner
Fort Worth, TX, on May 04, 2021

Morgan was a pleasure to work with! I would recommend her any time.

5.0
Verified Homeowner
Mesquite, TX, on May 03, 2021

Maria was absolutely Grade A! Very knowledgeable and professional! I’m so glad I used her!!! I’m VERY HAPPY with my experience with Maria. I would absolutely recommend her to all my family and friends. She was a blessing to work with. She is a phenomenal loan officer and the perfect asset to your company! Thank you Maria again for this experience!!!

5.0
Verified Homeowner
Anna, TX, on May 01, 2021

we want to say that our mortgage manager GREG PARKS provided outstanding customer service for us, and communicated with us in a very professional way. We thank him for helping us get this loan. Thanks again Greg.

5.0
Verified Homeowner
Fort Worth, TX, on Apr 23, 2021

Professional, organized, all around great experience..

5.0
Verified Homeowner
Fort Worth, TX, on Apr 23, 2021

We sold our old house and bought a new one with First American. Both experiences were great! The staff was very helpful and responsive!

5.0
Verified Homeowner
Mansfield, TX, on Apr 23, 2021

Great experience and questions were answered and everything was on time and good customer service.

5.0
Verified Homeowner
Midlothian, TX, on Apr 20, 2021

The team made our home buying experience a joy. Everyone was extremely knowledgeable and professional. Our special thanks to Randy Ramsey for outstanding personal service in representing our financial interests. Great job to ALL!

5.0
Verified Homeowner
Fort Worth, TX, on Apr 20, 2021

I put N/A for reviewing my documents as I work for a title company and didn't need them explained. The entire process with Tracy and her team was easy and painless. We had no issues the entire time, and closing and funding was quick!

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Anna, TX, on Jun 15, 2021

Very friendly, patient with me and my anxiousness. Very knowledgeable.

5.0
Verified Homeowner
Little Elm, TX, on Jun 13, 2021

Cheryl was extremely patient, helpful and kind throughout the closing process. She took time to go through each of the signing documents and answered our questions. Would highly recommend her, especially for a first home buyer.

5.0
Verified Homeowner
Little Elm, TX, on Jun 13, 2021

The process was smooth and easy.

4.9
Verified Homeowner
Heartland, TX, on Jun 09, 2021

They did an excellent job.

5.0
Verified Homeowner
Little Elm, TX, on Jun 08, 2021

REGGIE WAS EXCELLENT MADE OUR EXPERIENCE AWESOME GREAT JOB REGGIE

5.0
Verified Homeowner
Desoto, TX, on Jun 08, 2021

Thank you for such and easy and smooth closing!

5.0
Verified Homeowner
Melissa, TX, on Jun 08, 2021

Our experience seemed so smooth and hassle free. The closing appointment was quick and efficient and the agent was super pleasant to work with. Thank You for a wonderful experience!

5.0
Verified Homeowner
Mesquite, TX, on Jun 07, 2021

We were please with how easy the process was and always keep us up informed.

5.0
Verified Homeowner
Denton, TX, on Jun 05, 2021

Morgan was very professional and explained everything perfectly.

4.7
Verified Homeowner
Fort Worth, TX, on Jun 04, 2021

Part of Bloomfield garbage

0.5
Verified Homeowner
Midlothian, TX, on Jun 01, 2021

Absolutely amazing experience

5.0
Verified Homeowner
Mckinney, TX, on May 29, 2021

My husband and I were extremely pleased and satisfied with the customer service, response, politeness, turnaround time, everything involved in the process was seamless and easy. Thank you so much to the team for all of their hard work during this process!

5.0
Verified Homeowner
Aubrey, TX, on May 29, 2021

Awesome service and a very pleasant experience.

5.0
Verified Homeowner
Royse City, TX, on May 23, 2021

DeDe was great to work with. Had all our paperwork ready to go when we arrived.

5.0
Verified Homeowner
Little Elm, TX, on May 20, 2021

I was pleasantly surprised at the speed of the process, we were out in less than 90 minutes.

4.9
Verified Homeowner
Fort Worth, TX, on May 18, 2021

Delighted

5.0
Verified Homeowner
Little Elm, TX, on May 18, 2021

The representative was very knowledgeable and helpful

5.0
Verified Homeowner
Kaufman, TX, on May 18, 2021

Everyone was polite and knowledgeable and the overall experience was amazing. We are so grateful to be in our home.

4.8
Verified Homeowner
Mesquite , TX, on May 15, 2021

A wonderful experience and Cheryl Porter made it even better! Well pleased

5.0
Verified Homeowner
Denton, TX, on May 13, 2021

The people were friendly and concerned for any needs I might have If I didn't understand they were patient to explain it to me. Thank you for making this a good experience for me

5.0
Verified Homeowner
Little Elm, TX, on May 09, 2021

We would definitely use them again! Smooth, process easy in and easy out.

5.0
Verified Homeowner
Little Elm, TX, on May 06, 2021

Although there were many pages to sign, the process went very smooth and rather quickly. Everyone we spoke with was friendly and exemplified excellent customer service skills.

5.0
Verified Homeowner
Fort Worth, TX, on May 04, 2021

Morgan was a pleasure to work with! I would recommend her any time.

5.0
Verified Homeowner
Mesquite, TX, on May 03, 2021

Maria was absolutely Grade A! Very knowledgeable and professional! I’m so glad I used her!!! I’m VERY HAPPY with my experience with Maria. I would absolutely recommend her to all my family and friends. She was a blessing to work with. She is a phenomenal loan officer and the perfect asset to your company! Thank you Maria again for this experience!!!

5.0
Verified Homeowner
Anna, TX, on May 01, 2021

we want to say that our mortgage manager GREG PARKS provided outstanding customer service for us, and communicated with us in a very professional way. We thank him for helping us get this loan. Thanks again Greg.

5.0
Verified Homeowner
Fort Worth, TX, on Apr 23, 2021

Professional, organized, all around great experience..

5.0
Verified Homeowner
Fort Worth, TX, on Apr 23, 2021

We sold our old house and bought a new one with First American. Both experiences were great! The staff was very helpful and responsive!

5.0
Verified Homeowner
Mansfield, TX, on Apr 23, 2021

Great experience and questions were answered and everything was on time and good customer service.

5.0
Verified Homeowner
Midlothian, TX, on Apr 20, 2021

The team made our home buying experience a joy. Everyone was extremely knowledgeable and professional. Our special thanks to Randy Ramsey for outstanding personal service in representing our financial interests. Great job to ALL!

5.0
Verified Homeowner
Fort Worth, TX, on Apr 20, 2021

I put N/A for reviewing my documents as I work for a title company and didn't need them explained. The entire process with Tracy and her team was easy and painless. We had no issues the entire time, and closing and funding was quick!

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet