Ratings & Reviews

First American Title - TX

HOMEBUILDER SERVICES

York Centre Escrow

532 Customer Reviews Completed Mar 2021 - Sep 2022

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this title company

Company Profile

First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.

We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Conroe, TX, on Sep 27, 2022

[name removed] was great! She made sure to go over every document before we signed it and made sure we knew what paper work we needed for getting things set up for our new home when we left.

4.9
Verified Homeowner
Katy, TX, on Sep 25, 2022

Everyone was great

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 26, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Cleveland, TX, on Sep 10, 2022

I have not received my cash back check yet. When will I receive it?

4.6
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thank you for taking time to share your feedback. After speaking with you about this issue it looks like we were able to resolve it. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Katy, TX, on Sep 08, 2022

[name removed] was great and she made sure we had everything we needed.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Aug 31, 2022

Communication was smooth.

4.7
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Conroe, TX, on Aug 27, 2022

Wonderful experience thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thanks so much for the positive feedback!

Conroe, TX, on Aug 25, 2022

It was wonderful experience being a first time home buyer they made it very easy and I’m thankful for all the effort and work they put into helping me purchase my home thanks again me and my family are blessed and grateful

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Aug 24, 2022

Very professional enjoyed our first experience with the company

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Conroe, TX, on Aug 17, 2022

I am so excited to be a new home owner and I have to thank [name removed] [name removed] [name removed] for making it possible. It’s totally worth it!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 17, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Conroe, TX, on Aug 16, 2022

Our closing was so smooth and while doing our paperwork we had great conversations and we’re just delighted with the whole process! Thank you again !

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 17, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Manvel, TX, on Aug 13, 2022

She was very profesional an explain every step of the closing

5.0
Verified Homeowner
Katy, TX, on Aug 04, 2022

Thanks

5.0
Verified Homeowner
Baytown, TX, on Aug 02, 2022

Everyone was professional and a a joy to work with.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 17, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Aug 01, 2022

Excellent

5.0
Verified Homeowner
Katy, TX, on Jul 30, 2022

Very satisfy

5.0
Verified Homeowner
Baytown, TX, on Jul 29, 2022

[name removed] was really nice; helped me thru a quick process; chatted about other things too so I did not notice feeling tired of signing numerous docs lol!!!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 01, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Porter, TX, on Jul 28, 2022

[name removed] was a pleasure to work with!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 01, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Cypress, TX, on Jul 24, 2022

I was thoroughly disappointed with my settlement experience. I do not feel as though I was communicated with effectively at the end of my process. My closing was delayed a few times in which my realtor and I was notified within 2 hours of closing that there would not be a closing on the set date. Once I was able to close I did not find out until I was almost finished signing the documents that I would not be receiving my keys at closing. The representatives were not able to get the paperwork completed in a timely fashion which resulted in more costing me more due to not getting my keys until several days after all signatures were obtained.

2.8
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 27, 2022

I’m so sorry to hear that your closing experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Our goal is to provide the best service in our industry, so I hope we’ll have an opportunity to earn your business again in the future.

Cleveland, TX, on Jul 22, 2022

Everyone was great, professional, & super friendly.

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 27, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Katy, TX, on Jul 19, 2022

Everyone was awesome! They made the process so smooth and nerve calming. Great ladies at [name removed] American [name removed]. Highly recommend!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 27, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Jul 17, 2022

I was treated very courteously and it was a pleasant experience.

4.5
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 27, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Baytown, TX, on Jul 08, 2022

MAYBE BE AVAILABLE TOWARDS TO CUSTOMERS LOCATIONS SINCE THERE ARE THREE TITLE LOCATIONS!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 11, 2022

I’m so sorry to hear that your experience in your recent transaction was less than ideal. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

La Porte, TX, on Jul 02, 2022

Thank you for your help and making my closure so easy

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 11, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Katy, TX, on Jun 30, 2022

[name removed] Was delightful, knowledgeable and made the experience fun we laughed And she got excited with us! It was really a lot of fun. She knows her paperwork inside and out!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 01, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Tomball, TX, on Jun 27, 2022

The staff was friendly and the process went smoothly.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 01, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Livingston , TX, on Jun 12, 2022

They made the process smooth and quick. I’m forever grateful.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 17, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Manvel, TX, on Jun 11, 2022

Overall pretty smooth process. Closing officer was great!

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 17, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Tomball, TX, on Jun 09, 2022

[name removed] was very nice and knowledgeable!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 17, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Baytown, TX, on Jun 09, 2022

She was awesome!!! Pleasure to work with!!!.. made everything easy!!!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 16, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Baytown, TX, on Jun 06, 2022

Thank you [name removed] for such a smooth closing process of our new home purchase.

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Conroe, TX, on Sep 27, 2022

[name removed] was great! She made sure to go over every document before we signed it and made sure we knew what paper work we needed for getting things set up for our new home when we left.

4.9
Verified Homeowner
Katy, TX, on Sep 25, 2022

Everyone was great

5.0
Verified Homeowner
Cleveland, TX, on Sep 10, 2022

I have not received my cash back check yet. When will I receive it?

4.6
Verified Homeowner
Katy, TX, on Sep 08, 2022

[name removed] was great and she made sure we had everything we needed.

5.0
Verified Homeowner
Katy, TX, on Aug 31, 2022

Communication was smooth.

4.7
Verified Homeowner
Conroe, TX, on Aug 27, 2022

Wonderful experience thank you

5.0
Verified Homeowner
Conroe, TX, on Aug 25, 2022

It was wonderful experience being a first time home buyer they made it very easy and I’m thankful for all the effort and work they put into helping me purchase my home thanks again me and my family are blessed and grateful

5.0
Verified Homeowner
Katy, TX, on Aug 24, 2022

Very professional enjoyed our first experience with the company

5.0
Verified Homeowner
Conroe, TX, on Aug 17, 2022

I am so excited to be a new home owner and I have to thank [name removed] [name removed] [name removed] for making it possible. It’s totally worth it!

5.0
Verified Homeowner
Conroe, TX, on Aug 16, 2022

Our closing was so smooth and while doing our paperwork we had great conversations and we’re just delighted with the whole process! Thank you again !

5.0
Verified Homeowner
Manvel, TX, on Aug 13, 2022

She was very profesional an explain every step of the closing

5.0
Verified Homeowner
Katy, TX, on Aug 04, 2022

Thanks

5.0
Verified Homeowner
Baytown, TX, on Aug 02, 2022

Everyone was professional and a a joy to work with.

5.0
Verified Homeowner
Katy, TX, on Aug 01, 2022

Excellent

5.0
Verified Homeowner
Katy, TX, on Jul 30, 2022

Very satisfy

5.0
Verified Homeowner
Baytown, TX, on Jul 29, 2022

[name removed] was really nice; helped me thru a quick process; chatted about other things too so I did not notice feeling tired of signing numerous docs lol!!!

5.0
Verified Homeowner
Porter, TX, on Jul 28, 2022

[name removed] was a pleasure to work with!

5.0
Verified Homeowner
Cypress, TX, on Jul 24, 2022

I was thoroughly disappointed with my settlement experience. I do not feel as though I was communicated with effectively at the end of my process. My closing was delayed a few times in which my realtor and I was notified within 2 hours of closing that there would not be a closing on the set date. Once I was able to close I did not find out until I was almost finished signing the documents that I would not be receiving my keys at closing. The representatives were not able to get the paperwork completed in a timely fashion which resulted in more costing me more due to not getting my keys until several days after all signatures were obtained.

2.8
Verified Homeowner
Cleveland, TX, on Jul 22, 2022

Everyone was great, professional, & super friendly.

4.9
Verified Homeowner
Katy, TX, on Jul 19, 2022

Everyone was awesome! They made the process so smooth and nerve calming. Great ladies at [name removed] American [name removed]. Highly recommend!

5.0
Verified Homeowner
Katy, TX, on Jul 17, 2022

I was treated very courteously and it was a pleasant experience.

4.5
Verified Homeowner
Baytown, TX, on Jul 08, 2022

MAYBE BE AVAILABLE TOWARDS TO CUSTOMERS LOCATIONS SINCE THERE ARE THREE TITLE LOCATIONS!

5.0
Verified Homeowner
La Porte, TX, on Jul 02, 2022

Thank you for your help and making my closure so easy

5.0
Verified Homeowner
Katy, TX, on Jun 30, 2022

[name removed] Was delightful, knowledgeable and made the experience fun we laughed And she got excited with us! It was really a lot of fun. She knows her paperwork inside and out!

5.0
Verified Homeowner
Tomball, TX, on Jun 27, 2022

The staff was friendly and the process went smoothly.

5.0
Verified Homeowner
Livingston , TX, on Jun 12, 2022

They made the process smooth and quick. I’m forever grateful.

5.0
Verified Homeowner
Manvel, TX, on Jun 11, 2022

Overall pretty smooth process. Closing officer was great!

4.9
Verified Homeowner
Tomball, TX, on Jun 09, 2022

[name removed] was very nice and knowledgeable!

5.0
Verified Homeowner
Baytown, TX, on Jun 09, 2022

She was awesome!!! Pleasure to work with!!!.. made everything easy!!!

5.0
Verified Homeowner
Baytown, TX, on Jun 06, 2022

Thank you [name removed] for such a smooth closing process of our new home purchase.

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet