Overall Satisfaction
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Cleveland, TX, on Sep 10, 2022
I have not received my cash back check yet. When will I receive it?
Customer Care Team
First American Title - Texas
Sep 20, 2022
Thank you for taking time to share your feedback. After speaking with you about this issue it looks like we were able to resolve it. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Katy, TX, on Sep 08, 2022
[name removed] was great and she made sure we had everything we needed.
Customer Care Team
First American Title - Texas
Sep 12, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Katy, TX, on Aug 31, 2022
Communication was smooth.
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Conroe, TX, on Aug 27, 2022
Wonderful experience thank you
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thanks so much for the positive feedback!
Conroe, TX, on Aug 25, 2022
It was wonderful experience being a first time home buyer they made it very easy and I’m thankful for all the effort and work they put into helping me purchase my home thanks again me and my family are blessed and grateful
Customer Care Team
First American Title - Texas
Sep 07, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Katy, TX, on Aug 24, 2022
Very professional enjoyed our first experience with the company
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Conroe, TX, on Aug 17, 2022
I am so excited to be a new home owner and I have to thank [name removed] [name removed] [name removed] for making it possible. It’s totally worth it!
Customer Care Team
First American Title - Texas
Aug 17, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Conroe, TX, on Aug 16, 2022
Our closing was so smooth and while doing our paperwork we had great conversations and we’re just delighted with the whole process! Thank you again !
Customer Care Team
First American Title - Texas
Aug 17, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Baytown, TX, on Aug 02, 2022
Everyone was professional and a a joy to work with.
Customer Care Team
First American Title - Texas
Aug 17, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Baytown, TX, on Jul 29, 2022
[name removed] was really nice; helped me thru a quick process; chatted about other things too so I did not notice feeling tired of signing numerous docs lol!!!
Customer Care Team
First American Title - Texas
Aug 01, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Porter, TX, on Jul 28, 2022
[name removed] was a pleasure to work with!
Customer Care Team
First American Title - Texas
Aug 01, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Cypress, TX, on Jul 24, 2022
I was thoroughly disappointed with my settlement experience. I do not feel as though I was communicated with effectively at the end of my process. My closing was delayed a few times in which my realtor and I was notified within 2 hours of closing that there would not be a closing on the set date. Once I was able to close I did not find out until I was almost finished signing the documents that I would not be receiving my keys at closing. The representatives were not able to get the paperwork completed in a timely fashion which resulted in more costing me more due to not getting my keys until several days after all signatures were obtained.
Customer Care Team
First American Title - Texas
Jul 27, 2022
I’m so sorry to hear that your closing experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Our goal is to provide the best service in our industry, so I hope we’ll have an opportunity to earn your business again in the future.
Cleveland, TX, on Jul 22, 2022
Everyone was great, professional, & super friendly.
Customer Care Team
First American Title - Texas
Jul 27, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Katy, TX, on Jul 19, 2022
Everyone was awesome! They made the process so smooth and nerve calming. Great ladies at [name removed] American [name removed]. Highly recommend!
Customer Care Team
First American Title - Texas
Jul 27, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Katy, TX, on Jul 17, 2022
I was treated very courteously and it was a pleasant experience.
Customer Care Team
First American Title - Texas
Jul 27, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Baytown, TX, on Jul 08, 2022
MAYBE BE AVAILABLE TOWARDS TO CUSTOMERS LOCATIONS SINCE THERE ARE THREE TITLE LOCATIONS!
Customer Care Team
First American Title - Texas
Jul 11, 2022
I’m so sorry to hear that your experience in your recent transaction was less than ideal. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
La Porte, TX, on Jul 02, 2022
Thank you for your help and making my closure so easy
Customer Care Team
First American Title - Texas
Jul 11, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Katy, TX, on Jun 30, 2022
[name removed] Was delightful, knowledgeable and made the experience fun we laughed And she got excited with us! It was really a lot of fun. She knows her paperwork inside and out!
Customer Care Team
First American Title - Texas
Jul 01, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Tomball, TX, on Jun 27, 2022
The staff was friendly and the process went smoothly.
Customer Care Team
First American Title - Texas
Jul 01, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Livingston , TX, on Jun 12, 2022
They made the process smooth and quick. I’m forever grateful.
Customer Care Team
First American Title - Texas
Jun 17, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Manvel, TX, on Jun 11, 2022
Overall pretty smooth process. Closing officer was great!
Customer Care Team
First American Title - Texas
Jun 17, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Tomball, TX, on Jun 09, 2022
[name removed] was very nice and knowledgeable!
Customer Care Team
First American Title - Texas
Jun 17, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Baytown, TX, on Jun 09, 2022
She was awesome!!! Pleasure to work with!!!.. made everything easy!!!
Customer Care Team
First American Title - Texas
Jun 16, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Customer Care Team
First American Title - Texas
Sep 26, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.