Ratings & Reviews

First American Title - TX

HOMEBUILDER SERVICES

York Centre Escrow

480 Customer Reviews Completed Aug 2021 - Feb 2023

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.8

The Closing Experience

4.8

Overall

4.8

Company Profile

First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.

We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Katy, TX, on Feb 05, 2023

We got to the signing 45 minutes early and the young lady helped close earlier than the appointed.. thank you!

4.5
Verified Homeowner
Tomball, TX, on Jan 30, 2023

Having moved from another state I was extremely pleased with the entire process from beginning to end. Staff was extremely professional & kept me informed throughout. I highly recommend [name removed] [name removed] [name removed] as your go-to title company.

5.0
Verified Homeowner
Conroe, TX, on Jan 12, 2023

It was a lot of signing but was all so worth it! They made sure we understood what we were signing and what each paper was for! Thanks for all the help and making our dreams come true with this home!

4.8
Verified Homeowner

Customer Care Team

First American Title - Texas

Jan 17, 2023

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Conroe, TX, on Jan 08, 2023

Great Service! Congratulations [name removed] - Escrow Officer & [name removed], you guys are the best!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jan 10, 2023

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Manvel, TX, on Jan 05, 2023

[Translated from ES] recommended, all the information was ready for the signature and the attention of our assistant was very pleasant, attentive and patient. We are happy.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jan 06, 2023

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Houston, TX, on Jan 03, 2023

It took a little longer than expected. We had to wait but were keeping ??

4.7
Verified Homeowner

Customer Care Team

First American Title - Texas

Jan 06, 2023

I’m so sorry to hear that your experience working with our team was less than ideal. Our goal is to provide the best service in our industry so it’s disappointing when we miss the mark. However, we appreciate your feedback and hope to have the opportunity to serve you again in the future.

Conroe, TX, on Dec 24, 2022

Exceptional experience (Five Stars) Thank you!!!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Dec 29, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Cypress, TX, on Dec 07, 2022

Ms [name removed] explained each document before signing in a very simple form so that we can understand and I liked that very much.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Dec 08, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Conroe, TX, on Nov 26, 2022

I was very pleased with my closing experience and I will recommend [name removed] [name removed] [name removed] to my friends and family.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Nov 28, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Houston, TX, on Nov 11, 2022

no more comments

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Nov 11, 2022

Thank you!

Manvel, TX, on Oct 19, 2022

She was excellent in her job, she took her time to explain all the papers signing and was patient with us she gave answer to all the questions and concerns we had

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Oct 24, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

La Porte, TX, on Oct 12, 2022

Completely delighted and had everyone greeted when walking through the doors. Available food and snacks while we waited!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Oct 14, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Tomball, TX, on Oct 11, 2022

Excellent help

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Oct 14, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Tomball, TX, on Oct 08, 2022

It’s so good, not excellent. The keys that were given to us at closing weren’t even the keys to our new home, not sure where the mixup was. We had to get the keys from the build the next day. Very annoying.

4.4
Verified Homeowner

Customer Care Team

First American Title - Texas

Oct 10, 2022

Thank you for sharing your review of your closing process. Because closings can be quite complicated, they don’t always proceed smoothly. I’m sorry to hear that your experience in your recent transaction was less than ideal. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

La Porte, TX, on Oct 04, 2022

Very courteous and efficient. they even had lunch!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Oct 10, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Conroe, TX, on Sep 27, 2022

[name removed] was great! She made sure to go over every document before we signed it and made sure we knew what paper work we needed for getting things set up for our new home when we left.

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

Oct 03, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Katy, TX, on Sep 25, 2022

Everyone was great

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 26, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Cleveland, TX, on Sep 10, 2022

I have not received my cash back check yet. When will I receive it?

4.6
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thank you for taking time to share your feedback. After speaking with you about this issue it looks like we were able to resolve it. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Katy, TX, on Sep 08, 2022

[name removed] was great and she made sure we had everything we needed.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Aug 31, 2022

Communication was smooth.

4.7
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Conroe, TX, on Aug 27, 2022

Wonderful experience thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thanks so much for the positive feedback!

Conroe, TX, on Aug 25, 2022

It was wonderful experience being a first time home buyer they made it very easy and I’m thankful for all the effort and work they put into helping me purchase my home thanks again me and my family are blessed and grateful

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Aug 24, 2022

Very professional enjoyed our first experience with the company

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Conroe, TX, on Aug 17, 2022

I am so excited to be a new home owner and I have to thank [name removed] [name removed] [name removed] for making it possible. It’s totally worth it!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 17, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Conroe, TX, on Aug 16, 2022

Our closing was so smooth and while doing our paperwork we had great conversations and we’re just delighted with the whole process! Thank you again !

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 17, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Manvel, TX, on Aug 13, 2022

She was very profesional an explain every step of the closing

5.0
Verified Homeowner
Katy, TX, on Aug 04, 2022

Thanks

5.0
Verified Homeowner
Baytown, TX, on Aug 02, 2022

Everyone was professional and a a joy to work with.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 17, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Aug 01, 2022

Excellent

5.0
Verified Homeowner
Katy, TX, on Jul 30, 2022

Very satisfy

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Katy, TX, on Feb 05, 2023

We got to the signing 45 minutes early and the young lady helped close earlier than the appointed.. thank you!

4.5
Verified Homeowner
Tomball, TX, on Jan 30, 2023

Having moved from another state I was extremely pleased with the entire process from beginning to end. Staff was extremely professional & kept me informed throughout. I highly recommend [name removed] [name removed] [name removed] as your go-to title company.

5.0
Verified Homeowner
Conroe, TX, on Jan 12, 2023

It was a lot of signing but was all so worth it! They made sure we understood what we were signing and what each paper was for! Thanks for all the help and making our dreams come true with this home!

4.8
Verified Homeowner
Conroe, TX, on Jan 08, 2023

Great Service! Congratulations [name removed] - Escrow Officer & [name removed], you guys are the best!

5.0
Verified Homeowner
Manvel, TX, on Jan 05, 2023

[Translated from ES] recommended, all the information was ready for the signature and the attention of our assistant was very pleasant, attentive and patient. We are happy.

5.0
Verified Homeowner
Houston, TX, on Jan 03, 2023

It took a little longer than expected. We had to wait but were keeping ??

4.7
Verified Homeowner
Conroe, TX, on Dec 24, 2022

Exceptional experience (Five Stars) Thank you!!!

5.0
Verified Homeowner
Cypress, TX, on Dec 07, 2022

Ms [name removed] explained each document before signing in a very simple form so that we can understand and I liked that very much.

5.0
Verified Homeowner
Conroe, TX, on Nov 26, 2022

I was very pleased with my closing experience and I will recommend [name removed] [name removed] [name removed] to my friends and family.

5.0
Verified Homeowner
Houston, TX, on Nov 11, 2022

no more comments

5.0
Verified Homeowner
Manvel, TX, on Oct 19, 2022

She was excellent in her job, she took her time to explain all the papers signing and was patient with us she gave answer to all the questions and concerns we had

5.0
Verified Homeowner
La Porte, TX, on Oct 12, 2022

Completely delighted and had everyone greeted when walking through the doors. Available food and snacks while we waited!

5.0
Verified Homeowner
Tomball, TX, on Oct 11, 2022

Excellent help

5.0
Verified Homeowner
Tomball, TX, on Oct 08, 2022

It’s so good, not excellent. The keys that were given to us at closing weren’t even the keys to our new home, not sure where the mixup was. We had to get the keys from the build the next day. Very annoying.

4.4
Verified Homeowner
La Porte, TX, on Oct 04, 2022

Very courteous and efficient. they even had lunch!

5.0
Verified Homeowner
Conroe, TX, on Sep 27, 2022

[name removed] was great! She made sure to go over every document before we signed it and made sure we knew what paper work we needed for getting things set up for our new home when we left.

4.9
Verified Homeowner
Katy, TX, on Sep 25, 2022

Everyone was great

5.0
Verified Homeowner
Cleveland, TX, on Sep 10, 2022

I have not received my cash back check yet. When will I receive it?

4.6
Verified Homeowner
Katy, TX, on Sep 08, 2022

[name removed] was great and she made sure we had everything we needed.

5.0
Verified Homeowner
Katy, TX, on Aug 31, 2022

Communication was smooth.

4.7
Verified Homeowner
Conroe, TX, on Aug 27, 2022

Wonderful experience thank you

5.0
Verified Homeowner
Conroe, TX, on Aug 25, 2022

It was wonderful experience being a first time home buyer they made it very easy and I’m thankful for all the effort and work they put into helping me purchase my home thanks again me and my family are blessed and grateful

5.0
Verified Homeowner
Katy, TX, on Aug 24, 2022

Very professional enjoyed our first experience with the company

5.0
Verified Homeowner
Conroe, TX, on Aug 17, 2022

I am so excited to be a new home owner and I have to thank [name removed] [name removed] [name removed] for making it possible. It’s totally worth it!

5.0
Verified Homeowner
Conroe, TX, on Aug 16, 2022

Our closing was so smooth and while doing our paperwork we had great conversations and we’re just delighted with the whole process! Thank you again !

5.0
Verified Homeowner
Manvel, TX, on Aug 13, 2022

She was very profesional an explain every step of the closing

5.0
Verified Homeowner
Katy, TX, on Aug 04, 2022

Thanks

5.0
Verified Homeowner
Baytown, TX, on Aug 02, 2022

Everyone was professional and a a joy to work with.

5.0
Verified Homeowner
Katy, TX, on Aug 01, 2022

Excellent

5.0
Verified Homeowner
Katy, TX, on Jul 30, 2022

Very satisfy

5.0
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet