Overall Satisfaction
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
La Porte, TX, on Sep 20, 2021
There is always room for improvement, regardless on how well the company is run and/or personnel execute. Also the incorporation of new technology to ensure we keep up with the new era is encourageable.
Katy, TX, on Sep 20, 2021
[Translated from ES] Excellent attention, excellent they explain everything very well in detail I give them a 100😀
Humble, TX, on Aug 24, 2021
[name removed] was prompt & professional. Process was quick.
Cypress, TX, on Aug 07, 2021
Please realize, I try to be as candid as possible with reviews. If the scale was 1-5, everything would be a 5. A very pleasurable experience. Thank you.
La Porte, TX, on Aug 03, 2021
The team was very professional and the experience was flawless. Outstanding job!
Rosenberg, TX, on Jul 04, 2021
We were prepared to spend two hours or more. Being a first time home owner, we were a bit nervous on how would it go. [name removed] made it so much easier. She was friendly yet professional, caring and the subject matter expert. We loved her. With her being assigned to us, we managed to finish the closing within an hour.
La Porte, TX, on Jun 29, 2021
The team was very informative and helpful during the whole process.
Katy, TX, on May 03, 2021
[name removed] was very helpful and she help it me and explain it to me all the paper work i signed
Tomball, TX, on Apr 27, 2021
My husband and I showed up to the appointment 20 minutes early but were told the person that was supposed to help us close was not available which I thought was weird. I understand I was early but I did not think 20 minutes would change things that much. We were also not informed before arriving that we were already supposed to have the wire transfer scheduled. When informing the agent I needed to start the process I was told it may take hours which started the process off on a very stressful note. After finishing the process the agent that helped us sign just gave us our booklet and left the room. We were confused as to wether or not we were supposed to leave since she left us in the room by ourselves.
Tomball, TX, on Apr 23, 2021
Everything went great and was very well explained whenever we had a question.
Manvel, TX, on Apr 21, 2021
I was very delighted, the signing went by really fast and the was very clear and informative about every document I had to sign. We had a minor issue with funding; however, they were still able to give me my keys to my house.
Katy, TX, on Apr 14, 2021
Thorough and highly professional & even came with breakfast bar. Thank you for your consideration and your professionalism.
Conroe, TX, on Apr 11, 2021
I am happy with the settlement, representative provided fast response and professional services.
Baytown, TX, on Apr 04, 2021
Excellent experience! They made the process very easy!
Conroe, TX, on Apr 02, 2021
The person who was in charge of our closing was very brief and at no time did she make us feel excited to be at such an important moment in our lives. It seems that she was in a hurry to get rid of us and everything was very cold and without the excitement that such an important moment entails. Buying a house is a very important event in the life of a couple like us and we would definitely never recommend closing with this company.
Katy, TX, on Mar 30, 2021
[name removed] was my loan rep and she is the best. She kept me in the loop on everything and made sure that I understood what I was signing. Due to my disability, I had to keep my mother in the loop and needed her to work with the lender on anything they needed me to submit. They were all fine with that request and never made me feel incompetent.
Tomball, TX, on Mar 30, 2021
The whole experience was great! At no time was I unclear about the process or the next steps. I really appreciate that everything was explained clearly and concisely. The entire team was also very professional.
La Porte, TX, on Mar 28, 2021
Very smooth process, [name removed] was extremely helpful and explained everything to us. We can’t thank you enough!
Katy, TX, on Mar 26, 2021
I was super delighted the First American Title has handled the whole process starting from setting up time with me till handing over the keys. Everything was on time and communication was prompt. Keep up the good work team, because customer service is the key differentiator for any organization to grow!! Keep it up!
Hockley, TX, on Mar 14, 2021
[name removed] was friendly, responsive, hands-on, and provided exceptional customer service throughout the process.
Katy, TX, on Mar 08, 2021
Great experience n very good communication threw the whole process
Katy, TX, on Mar 02, 2021
Our wonderful experience is really acknowledging them. We were treated with kindness and promptness, a lot of pressure and clarified all the doubts that I had with very good treatment. I really recommend them and they have very good customer service for [name removed].
MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers
La Porte, TX, on Sep 20, 2021
There is always room for improvement, regardless on how well the company is run and/or personnel execute. Also the incorporation of new technology to ensure we keep up with the new era is encourageable.
Katy, TX, on Sep 20, 2021
[Translated from ES] Excellent attention, excellent they explain everything very well in detail I give them a 100😀
Humble, TX, on Aug 24, 2021
[name removed] was prompt & professional. Process was quick.
Cypress, TX, on Aug 07, 2021
Please realize, I try to be as candid as possible with reviews. If the scale was 1-5, everything would be a 5. A very pleasurable experience. Thank you.
La Porte, TX, on Aug 03, 2021
The team was very professional and the experience was flawless. Outstanding job!
Rosenberg, TX, on Jul 04, 2021
We were prepared to spend two hours or more. Being a first time home owner, we were a bit nervous on how would it go. [name removed] made it so much easier. She was friendly yet professional, caring and the subject matter expert. We loved her. With her being assigned to us, we managed to finish the closing within an hour.
La Porte, TX, on Jun 29, 2021
The team was very informative and helpful during the whole process.
Katy, TX, on May 03, 2021
[name removed] was very helpful and she help it me and explain it to me all the paper work i signed
Tomball, TX, on Apr 27, 2021
My husband and I showed up to the appointment 20 minutes early but were told the person that was supposed to help us close was not available which I thought was weird. I understand I was early but I did not think 20 minutes would change things that much. We were also not informed before arriving that we were already supposed to have the wire transfer scheduled. When informing the agent I needed to start the process I was told it may take hours which started the process off on a very stressful note. After finishing the process the agent that helped us sign just gave us our booklet and left the room. We were confused as to wether or not we were supposed to leave since she left us in the room by ourselves.
Tomball, TX, on Apr 23, 2021
Everything went great and was very well explained whenever we had a question.
Manvel, TX, on Apr 21, 2021
I was very delighted, the signing went by really fast and the was very clear and informative about every document I had to sign. We had a minor issue with funding; however, they were still able to give me my keys to my house.
Katy, TX, on Apr 14, 2021
Thorough and highly professional & even came with breakfast bar. Thank you for your consideration and your professionalism.
Conroe, TX, on Apr 11, 2021
I am happy with the settlement, representative provided fast response and professional services.
Baytown, TX, on Apr 04, 2021
Excellent experience! They made the process very easy!
Conroe, TX, on Apr 02, 2021
The person who was in charge of our closing was very brief and at no time did she make us feel excited to be at such an important moment in our lives. It seems that she was in a hurry to get rid of us and everything was very cold and without the excitement that such an important moment entails. Buying a house is a very important event in the life of a couple like us and we would definitely never recommend closing with this company.
Katy, TX, on Mar 30, 2021
[name removed] was my loan rep and she is the best. She kept me in the loop on everything and made sure that I understood what I was signing. Due to my disability, I had to keep my mother in the loop and needed her to work with the lender on anything they needed me to submit. They were all fine with that request and never made me feel incompetent.
Tomball, TX, on Mar 30, 2021
The whole experience was great! At no time was I unclear about the process or the next steps. I really appreciate that everything was explained clearly and concisely. The entire team was also very professional.
La Porte, TX, on Mar 28, 2021
Very smooth process, [name removed] was extremely helpful and explained everything to us. We can’t thank you enough!
Katy, TX, on Mar 26, 2021
I was super delighted the First American Title has handled the whole process starting from setting up time with me till handing over the keys. Everything was on time and communication was prompt. Keep up the good work team, because customer service is the key differentiator for any organization to grow!! Keep it up!
Hockley, TX, on Mar 14, 2021
[name removed] was friendly, responsive, hands-on, and provided exceptional customer service throughout the process.
Katy, TX, on Mar 08, 2021
Great experience n very good communication threw the whole process
Katy, TX, on Mar 02, 2021
Our wonderful experience is really acknowledging them. We were treated with kindness and promptness, a lot of pressure and clarified all the doubts that I had with very good treatment. I really recommend them and they have very good customer service for [name removed].
MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers
There are no homeowner comments for this time period yet
MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers
There are no homeowner comments for this time period yet