Top Homebuilder Ratings & Reviews

Irvine Pacific

Barcelona II

45 Homeowner Reviews Completed May 2021 - Nov 2022

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.6

Construction Experience

4.6

Customer Care Experience

4.7

Home Readiness

4.5

Installation & Workmanship

4.4

Community Profile

With exceptional standards for exquisitely crafted new luxury homes, breathtaking open spaces, masterfully planned communities and an unwavering commitment to customer satisfaction, Irvine Pacific helps you purchase more than just a house, we help you invest in a better way of living.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Mar 09, 2021

[Translated from ZH-S] Warranty service for plumbing and kitchen facilities

4.6
Verified Homeowner
Irvine, CA, on May 21, 2022

[name removed], the [name removed] sales consultant was exceptional. She made our purchasing experience so enjoyable. She was very quick in responding to emails and questions.

4.6
Verified Homeowner
Irvine, on Mar 06, 2021

I had a water leak that occurred in my house after 1 month of closing. Although [name removed] and his team did come and fix the problem immediately, I would not expect such major problems to occur with [name removed] Pacific. I would have higher expectations with the build quality from [name removed] Pacific.

3.2
Verified Homeowner
Irvine, CA, on Apr 17, 2022

Like: [name removed] and [name removed] were great throughout the process. Overall, the people process was delightful. Dislike: Seemed some of the worksmanship was not as high quality as expected (excess paint drips on walls, bathroom counters, shoes, and plants; chipped paint, missing sliding door metal column, nonfunctioning light, A/C condenser outside is lower than expected). The home wasn't as clean as expected in move-in and required multiple rounds of cleaning once moved in. [name removed] sure if landscaping in front should be as bare currently. Overall, great home but few quips here and there.

4.8
Verified Homeowner
Irvine, on Mar 06, 2021

Fast response

5.0
Verified Homeowner
Irvine, CA, on Jan 29, 2022

I like the payment terms very much,only limited deposit was required before I got the new home.Also like the back up tile and painting material for the wall.

4.6
Verified Homeowner
Irvine, on Feb 09, 2021

The customer care experience has been good

4.5
Verified Homeowner
Irvine, CA, on Jan 13, 2022

[name removed] was a delight to work with. Despite a few delays, we are very happy with the house. There are a few minor issues that [name removed] is taking care of, but overall very happy

4.4
Verified Homeowner
Irvine, CA, on Nov 08, 2021

[name removed] Pacific staff are friendly and they are very helpful. They are fun to work with. I would like to thank [name removed] (sales staff), [name removed] (who helped us design our home) and [name removed] (who reminds us of our design appointments). We had such good time with them and made it fun designing our home. They try to accommodate what we want for our home. They provided excellent service. We would like to thank [name removed] too who showed our home and gave us instructions on how things work around our home. He is available to accommodate our needs. He makes sure we are 100% satisfied during our move in and even after our move in. [name removed] has an EXCELLENT TEAM! They take good care of their customers from beginning to end. I love the IRVINE COMPANY!!!

4.5
Verified Homeowner
Irvine, CA, on Oct 26, 2021

First of all, I liked the location of the community, than the floor plan, and the quality of the construction.

5.0
Verified Homeowner
Irvine, CA, on Oct 15, 2021

[name removed] was extremely helpful throughout the process. Her weekly emails kept us informed and excited to see the progress. There were some issues with the kitchen and [name removed] and [name removed] and their team met the expectations they set out and have been wonderful in communicating and resolving any issues. I am very impressed with the staff we have associated with.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on May 21, 2022

[name removed], the [name removed] sales consultant was exceptional. She made our purchasing experience so enjoyable. She was very quick in responding to emails and questions.

4.6
Verified Homeowner
Irvine, CA, on Apr 17, 2022

Like: [name removed] and [name removed] were great throughout the process. Overall, the people process was delightful. Dislike: Seemed some of the worksmanship was not as high quality as expected (excess paint drips on walls, bathroom counters, shoes, and plants; chipped paint, missing sliding door metal column, nonfunctioning light, A/C condenser outside is lower than expected). The home wasn't as clean as expected in move-in and required multiple rounds of cleaning once moved in. [name removed] sure if landscaping in front should be as bare currently. Overall, great home but few quips here and there.

4.8
Verified Homeowner
Irvine, CA, on Jan 29, 2022

I like the payment terms very much,only limited deposit was required before I got the new home.Also like the back up tile and painting material for the wall.

4.6
Verified Homeowner
Irvine, CA, on Jan 13, 2022

[name removed] was a delight to work with. Despite a few delays, we are very happy with the house. There are a few minor issues that [name removed] is taking care of, but overall very happy

4.4
Verified Homeowner
Irvine, CA, on Nov 08, 2021

[name removed] Pacific staff are friendly and they are very helpful. They are fun to work with. I would like to thank [name removed] (sales staff), [name removed] (who helped us design our home) and [name removed] (who reminds us of our design appointments). We had such good time with them and made it fun designing our home. They try to accommodate what we want for our home. They provided excellent service. We would like to thank [name removed] too who showed our home and gave us instructions on how things work around our home. He is available to accommodate our needs. He makes sure we are 100% satisfied during our move in and even after our move in. [name removed] has an EXCELLENT TEAM! They take good care of their customers from beginning to end. I love the IRVINE COMPANY!!!

4.5
Verified Homeowner
Irvine, CA, on Oct 26, 2021

First of all, I liked the location of the community, than the floor plan, and the quality of the construction.

5.0
Verified Homeowner
Irvine, CA, on Oct 15, 2021

[name removed] was extremely helpful throughout the process. Her weekly emails kept us informed and excited to see the progress. There were some issues with the kitchen and [name removed] and [name removed] and their team met the expectations they set out and have been wonderful in communicating and resolving any issues. I am very impressed with the staff we have associated with.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Mar 09, 2021

[Translated from ZH-S] Warranty service for plumbing and kitchen facilities

4.6
Verified Homeowner
Irvine, on Mar 06, 2021

I had a water leak that occurred in my house after 1 month of closing. Although [name removed] and his team did come and fix the problem immediately, I would not expect such major problems to occur with [name removed] Pacific. I would have higher expectations with the build quality from [name removed] Pacific.

3.2
Verified Homeowner
Irvine, on Mar 06, 2021

Fast response

5.0
Verified Homeowner
Irvine, on Feb 09, 2021

The customer care experience has been good

4.5
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet