Top Homebuilder Ratings & Reviews

Irvine Pacific

Hillside

46 Homeowner Reviews Completed May 2021 - Nov 2022

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.7

Construction Experience

4.5

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.5

Community Profile

With exceptional standards for exquisitely crafted new luxury homes, breathtaking open spaces, masterfully planned communities and an unwavering commitment to customer satisfaction, Irvine Pacific helps you purchase more than just a house, we help you invest in a better way of living.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Nov 07, 2020

all good, service guy is helpful, knowledgeable, and professional.

5.0
Verified Homeowner
Irvine, CA, on Nov 11, 2022

[name removed] in the sales office and [name removed] with customer care have been such a huge part of making our first time home buying experience great! [name removed] is kind and helpful and really went the extra mile to make sure we felt comfortable every step of the way. She always made herself available to ensure that our home buying process was as seamless as possible. Similarly, [name removed] has provided us with exceptional service since day one. He is also kind and helpful and went above and beyond to ensure that our move-in process went well. Both [name removed] and [name removed] are extraordinarily dedicated and are the key that makes [name removed] [name removed] unrivaled.

5.0
Verified Homeowner
Irvine, on Oct 21, 2020

Taking care of all Community houses, quality service, addressing all issues of new home owners and being backbone for driving the home owners in taking care not their home property. I appreciate Irvine Pacific, and the customer [name removed] is wonderful and more patience and customer service is outstanding. Irvine Pacific keep up their standards meeting all customer requirements. I am proud to be a apart of Irvine Pacific builders. Thank You

5.0
Verified Homeowner
Irvine, CA, on Aug 30, 2022

We liked the whole experience, except that We were not happy that the price of the house shot up by more than $300 K between Nov 2021 and March 2022. We were offered a location in Nov 2021 for 1.25M. We did not take it as it was a little close to the road, and wanted to wait for the next phase. Finally, when we got it, it was a very big jump in price for us and we ended up paying close to $1.6M. The move in was very professionally done and was very smooth. House is well done. Thank you.

5.0
Verified Homeowner
Irvine, on Jun 09, 2020

Timely responses from [name removed], he’s been great

4.4
Verified Homeowner
Irvine, CA, on Aug 23, 2022

The only issue I had was that I was not allowed to pick out most of my upgrades.

5.0
Verified Homeowner
Irvine, on May 29, 2020

Being able to call [name removed] and he'll promptly address any issue.

5.0
Verified Homeowner
Irvine, CA, on Jul 28, 2022

The staff was wonderful. It was great working with [name removed] at the sales office. She was courteous, straightforward, and supportive.

4.7
Verified Homeowner
Irvine, on May 14, 2020

They have been very responsive. Whenever we had a question or needed anything, they have been ready to resolve it and it was clear that they really put attention toward serving their customers.

5.0
Verified Homeowner
Irvine, CA, on Jul 22, 2022

I love working with [name removed] from [name removed] Company. [name removed] is extremely helpful guiding us through the process and she is the reason why we are extremely satisfied with this home buying experience. Because of [name removed], we definitely recommend our friends/families to make purchase with [name removed] company.

4.2
Verified Homeowner
Irvine, on Apr 23, 2020

Timely responsiveness and support as I settle in a brand new home

5.0
Verified Homeowner
Irvine, CA, on Jul 18, 2022

[Translated from ZH-S] good sales service

4.2
Verified Homeowner
Irvine, CA, on Jul 14, 2022

The purchasing experience was smooth and hassle free! On-site agents were there to get you through the process very easily.

4.7
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Nov 11, 2022

[name removed] in the sales office and [name removed] with customer care have been such a huge part of making our first time home buying experience great! [name removed] is kind and helpful and really went the extra mile to make sure we felt comfortable every step of the way. She always made herself available to ensure that our home buying process was as seamless as possible. Similarly, [name removed] has provided us with exceptional service since day one. He is also kind and helpful and went above and beyond to ensure that our move-in process went well. Both [name removed] and [name removed] are extraordinarily dedicated and are the key that makes [name removed] [name removed] unrivaled.

5.0
Verified Homeowner
Irvine, CA, on Aug 30, 2022

We liked the whole experience, except that We were not happy that the price of the house shot up by more than $300 K between Nov 2021 and March 2022. We were offered a location in Nov 2021 for 1.25M. We did not take it as it was a little close to the road, and wanted to wait for the next phase. Finally, when we got it, it was a very big jump in price for us and we ended up paying close to $1.6M. The move in was very professionally done and was very smooth. House is well done. Thank you.

5.0
Verified Homeowner
Irvine, CA, on Aug 23, 2022

The only issue I had was that I was not allowed to pick out most of my upgrades.

5.0
Verified Homeowner
Irvine, CA, on Jul 28, 2022

The staff was wonderful. It was great working with [name removed] at the sales office. She was courteous, straightforward, and supportive.

4.7
Verified Homeowner
Irvine, CA, on Jul 22, 2022

I love working with [name removed] from [name removed] Company. [name removed] is extremely helpful guiding us through the process and she is the reason why we are extremely satisfied with this home buying experience. Because of [name removed], we definitely recommend our friends/families to make purchase with [name removed] company.

4.2
Verified Homeowner
Irvine, CA, on Jul 18, 2022

[Translated from ZH-S] good sales service

4.2
Verified Homeowner
Irvine, CA, on Jul 14, 2022

The purchasing experience was smooth and hassle free! On-site agents were there to get you through the process very easily.

4.7
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Nov 07, 2020

all good, service guy is helpful, knowledgeable, and professional.

5.0
Verified Homeowner
Irvine, on Oct 21, 2020

Taking care of all Community houses, quality service, addressing all issues of new home owners and being backbone for driving the home owners in taking care not their home property. I appreciate Irvine Pacific, and the customer [name removed] is wonderful and more patience and customer service is outstanding. Irvine Pacific keep up their standards meeting all customer requirements. I am proud to be a apart of Irvine Pacific builders. Thank You

5.0
Verified Homeowner
Irvine, on Jun 09, 2020

Timely responses from [name removed], he’s been great

4.4
Verified Homeowner
Irvine, on May 29, 2020

Being able to call [name removed] and he'll promptly address any issue.

5.0
Verified Homeowner
Irvine, on May 14, 2020

They have been very responsive. Whenever we had a question or needed anything, they have been ready to resolve it and it was clear that they really put attention toward serving their customers.

5.0
Verified Homeowner
Irvine, on Apr 23, 2020

Timely responsiveness and support as I settle in a brand new home

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet