Top Homebuilder Ratings & Reviews

Irvine Pacific

Lago

53 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.7

Lender Experience

5.0

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.7

Installation & Workmanship

4.8

Community Profile



Families who desire comfort and connection will feel beautifully at home at Lago. Great Rooms with standard panoramic doors to maximize natural lighting offer a gathering space to enjoy movies together, play dates with friends and piano practice. First-floor bedrooms can serve as guest suites or teen bedrooms, while large walk-in closets in the master bedrooms offer ample space for organization and storage. Lago is conveniently located across from private resort amenities at  Crestview Park.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 21, 2020

working with sales representative

4.9
Verified Homeowner
Irvine, on Apr 14, 2020

My wife and I have loved the extremely detailed, diligent, and professional care and follow-up from every member of the Irvine Pacific team with whom we have interacted with since Day 1 of our experience. Even 1 year after the close of escrow, the IP team continues to respond to our inquires as quickly as when we first signed the LOI.

5.0
Verified Homeowner
Irvine, on Mar 16, 2020

Best location

4.3
Verified Homeowner
Irvine, on Jan 13, 2020

Customer service [name removed] is so nice and responsible during the house walk through.

5.0
Verified Homeowner
Irvine, on Oct 25, 2019

Move-in contact ([removed]) was very personable and helpful.

4.5
Verified Homeowner
Irvine, on Aug 26, 2019

The prompt, thorough, and personal follow-through by all Irvine Pacific staff.

5.0
Verified Homeowner
Irvine, on Jul 03, 2019

house quality is good and customer service [removed] help up a lot.

4.9
Verified Homeowner
Irvine, on May 27, 2019

Irvine Pacific can be a trusted company to deliver a sound house.

4.8
Verified Homeowner
Irvine, on May 19, 2019

The after delivery service is great. [removed] is very responsive, helpful and friendly.

5.0
Verified Homeowner
Irvine, on May 18, 2019

We built several strong relationships with the Irvine Pacific staff during the process, notably with the sales staff ([removed] and [removed]) and the Design Center associate ([removed]). Their support and guidance throughout the process was invaluable and we are so grateful for their kind assistance.

5.0
Verified Homeowner
Irvine, on May 16, 2019

Very thoroughly and kindly take care of what home owner asked.

4.8
Verified Homeowner
Irvine, on Mar 14, 2019

nice service.

5.0
Verified Homeowner
Irvine, on Dec 04, 2018

The Customer Care Representative [removed] is great. he help us a lot

5.0
Verified Homeowner
Irvine, on Nov 01, 2018

Prompt and kind response per request is what I liked the most.

5.0
Verified Homeowner
Irvine, on Oct 18, 2018

Quick response

5.0
Verified Homeowner
Irvine, on Oct 15, 2018

While no home is perfect, I am extremely satisfied with Irvine Pacific's commitment to resolve any issues that were discovered after living in the home the last few months.

5.0
Verified Homeowner
Irvine, on Aug 01, 2018

definitely is [removed], he is a great guy very knowledgeable and helpful. me and my wife both love him.

5.0
Verified Homeowner
Irvine, on Jul 04, 2018

[removed] and [removed] at the sale office are very professional and ready to help. [removed] our customer care rep is the best representative, he is very thorough, he educated me lot of things and features I need to pay attention. He is quick responsive and very patient and professional!

5.0
Verified Homeowner
Irvine, on Jun 27, 2018

The people at [removed] has been the best experience for me. They have helped and explained all our questions. They helped us through the process extremely well. The move in also have been easy thanks to [removed]. He explained all the info about the house in great detail.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 21, 2020

working with sales representative

4.9
Verified Homeowner
Irvine, on Oct 25, 2019

Move-in contact ([removed]) was very personable and helpful.

4.5
Verified Homeowner
Irvine, on May 18, 2019

We built several strong relationships with the Irvine Pacific staff during the process, notably with the sales staff ([removed] and [removed]) and the Design Center associate ([removed]). Their support and guidance throughout the process was invaluable and we are so grateful for their kind assistance.

5.0
Verified Homeowner
Irvine, on Mar 14, 2019

nice service.

5.0
Verified Homeowner
Irvine, on Aug 01, 2018

definitely is [removed], he is a great guy very knowledgeable and helpful. me and my wife both love him.

5.0
Verified Homeowner
Irvine, on Jul 04, 2018

[removed] and [removed] at the sale office are very professional and ready to help. [removed] our customer care rep is the best representative, he is very thorough, he educated me lot of things and features I need to pay attention. He is quick responsive and very patient and professional!

5.0
Verified Homeowner
Irvine, on Jun 27, 2018

The people at [removed] has been the best experience for me. They have helped and explained all our questions. They helped us through the process extremely well. The move in also have been easy thanks to [removed]. He explained all the info about the house in great detail.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Aug 26, 2019

The prompt, thorough, and personal follow-through by all Irvine Pacific staff.

5.0
Verified Homeowner
Irvine, on Dec 04, 2018

The Customer Care Representative [removed] is great. he help us a lot

5.0
Verified Homeowner
Irvine, on Nov 01, 2018

Prompt and kind response per request is what I liked the most.

5.0
Verified Homeowner
Irvine, on Oct 18, 2018

Quick response

5.0
Verified Homeowner
Irvine, on Oct 15, 2018

While no home is perfect, I am extremely satisfied with Irvine Pacific's commitment to resolve any issues that were discovered after living in the home the last few months.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Apr 14, 2020

My wife and I have loved the extremely detailed, diligent, and professional care and follow-up from every member of the Irvine Pacific team with whom we have interacted with since Day 1 of our experience. Even 1 year after the close of escrow, the IP team continues to respond to our inquires as quickly as when we first signed the LOI.

5.0
Verified Homeowner
Irvine, on Mar 16, 2020

Best location

4.3
Verified Homeowner
Irvine, on Jan 13, 2020

Customer service [name removed] is so nice and responsible during the house walk through.

5.0
Verified Homeowner
Irvine, on Jul 03, 2019

house quality is good and customer service [removed] help up a lot.

4.9
Verified Homeowner
Irvine, on May 27, 2019

Irvine Pacific can be a trusted company to deliver a sound house.

4.8
Verified Homeowner
Irvine, on May 19, 2019

The after delivery service is great. [removed] is very responsive, helpful and friendly.

5.0
Verified Homeowner
Irvine, on May 16, 2019

Very thoroughly and kindly take care of what home owner asked.

4.8
Verified Homeowner