Top Homebuilder Ratings & Reviews

Irvine Pacific

Piedmont

89 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.4

Purchase Experience

4.7

Home Personalization Experience

4.6

Lender Experience

4.7

Construction Experience

4.6

Customer Care Experience

4.6

Home Readiness

4.6

Installation & Workmanship

4.5

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Irvine, on Oct 16, 2019

Customer support

4.0
Verified Homeowner
Irvine, on Sep 18, 2019

[removed]

5.0
Verified Homeowner
Irvine, on Jan 05, 2019

The home builder kept us updated in the process of the construction. When the loan approval and closing was delayed by a few days due to the lender’s reason, the home builder was flexible and reasonable

4.0
Verified Homeowner
Irvine, on Sep 14, 2018

[removed] and [removed] were professional and responsive during the whole process

4.5
Verified Homeowner
Irvine, on Sep 05, 2018

[translated from ZH-CN] Reasonable design, fine workmanship, public area and greening! The community is fully functional.

5.0
Verified Homeowner
Irvine, on Aug 22, 2018

Customer Care specialist [removed] always contact me and schedule work order promptly after I submitted service request

4.0
Verified Homeowner
Irvine, on Aug 05, 2018

almost perfect design for the size of the home; nice after sale service.

4.3
Verified Homeowner
Irvine, on Jul 16, 2018

Excellent. [removed] and [removed] were very responsive and very courteous and always willing to help.

5.0
Verified Homeowner
Irvine, on Jun 23, 2018

[translated from ZH-CN] The decoration is very simple and the gap between the model house is very large.

3.8
Verified Homeowner
Irvine, on Jun 16, 2018

Very good

5.0
Verified Homeowner
Irvine, on Jun 01, 2018

Working with our designer [removed] at the design center.

5.0
Verified Homeowner
Irvine, on May 04, 2018

[translated from ZH-CN] If the height of the house is higher and more perfect, it will be more

4.4
Verified Homeowner
Irvine, on Apr 30, 2018

[translated from ZH-CN] The school district is good, the living environment is beautiful, the climate is pleasant, and the living is convenient. There is a lot of construction companies and the community is fully functional!

5.0
Verified Homeowner
Irvine, on Apr 11, 2018

Good

3.4
Verified Homeowner
Irvine, on Mar 08, 2018

[translated from ZH-CN] jisng wu lin

5.0
Verified Homeowner
Irvine, on Mar 02, 2018

[translated from ZH-CN] Rough decoration

3.4
Verified Homeowner
Irvine, on Nov 18, 2017

Customer Service and commitment

5.0
Verified Homeowner
Irvine, on Oct 19, 2017

There was a delay of 5 weeks by the builder.

4.9
Verified Homeowner
Irvine, on Jul 29, 2017

[translated from ZH-CN] The overall structure of the house is satisfactory, the architect's commitment is not in place, decoration and material quality in general.

2.9
Verified Homeowner
Irvine, on Jul 17, 2017

[translated from ZH-CN] Housing satisfaction

3.8
Verified Homeowner
Irvine, on Feb 25, 2017

Finishing is not so pleasing. For example, There are nails out on the carpet.

4.9
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Irvine, on Jan 05, 2019

The home builder kept us updated in the process of the construction. When the loan approval and closing was delayed by a few days due to the lender’s reason, the home builder was flexible and reasonable

4.0
Verified Homeowner
Irvine, on Jun 16, 2018

Very good

5.0
Verified Homeowner
Irvine, on Jun 01, 2018

Working with our designer [removed] at the design center.

5.0
Verified Homeowner
Irvine, on Apr 30, 2018

[translated from ZH-CN] The school district is good, the living environment is beautiful, the climate is pleasant, and the living is convenient. There is a lot of construction companies and the community is fully functional!

5.0
Verified Homeowner
Irvine, on Oct 19, 2017

There was a delay of 5 weeks by the builder.

4.9
Verified Homeowner
Irvine, on Jul 17, 2017

[translated from ZH-CN] Housing satisfaction

3.8
Verified Homeowner
Irvine, on Feb 25, 2017

Finishing is not so pleasing. For example, There are nails out on the carpet.

4.9
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Irvine, on Sep 05, 2018

[translated from ZH-CN] Reasonable design, fine workmanship, public area and greening! The community is fully functional.

5.0
Verified Homeowner
Irvine, on Aug 22, 2018

Customer Care specialist [removed] always contact me and schedule work order promptly after I submitted service request

4.0
Verified Homeowner
Irvine, on Jul 16, 2018

Excellent. [removed] and [removed] were very responsive and very courteous and always willing to help.

5.0
Verified Homeowner
Irvine, on Apr 11, 2018

Good

3.4
Verified Homeowner
Irvine, on Mar 08, 2018

[translated from ZH-CN] jisng wu lin

5.0
Verified Homeowner
Irvine, on Nov 18, 2017

Customer Service and commitment

5.0
Verified Homeowner
Irvine, on Jul 29, 2017

[translated from ZH-CN] The overall structure of the house is satisfactory, the architect's commitment is not in place, decoration and material quality in general.

2.9
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Irvine, on Oct 16, 2019

Customer support

4.0
Verified Homeowner
Irvine, on Sep 18, 2019

[removed]

5.0
Verified Homeowner
Irvine, on Sep 14, 2018

[removed] and [removed] were professional and responsive during the whole process

4.5
Verified Homeowner
Irvine, on Aug 05, 2018

almost perfect design for the size of the home; nice after sale service.

4.3
Verified Homeowner
Irvine, on Jun 23, 2018

[translated from ZH-CN] The decoration is very simple and the gap between the model house is very large.

3.8
Verified Homeowner
Irvine, on May 04, 2018

[translated from ZH-CN] If the height of the house is higher and more perfect, it will be more

4.4
Verified Homeowner
Irvine, on Mar 02, 2018

[translated from ZH-CN] Rough decoration

3.4
Verified Homeowner