Top Homebuilder Ratings & Reviews

Irvine Pacific

Terra

138 Homeowner Reviews Completed Nov 2019 - May 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.9

Lender Experience

4.8

Construction Experience

4.9

Customer Care Experience

5.0

Home Readiness

4.9

Installation & Workmanship

4.7

Community Profile

Modern elegance and smart design exemplify Terra, the Reserve’s largest new home offering. Great Rooms for quality time together feature standard panoramic doors to maximize interior lighting, and upstairs family rooms are perfect for quality time together. Lofts bring creative opportunities for playrooms, and tech rooms are the ideal spot for schoolwork. Personalizing options include decks, dens and back kitchens. Crestview Park, just moments away, offers the opportunity to relax poolside or enjoy a dramatic sunset on the view terrace with friends.



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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Feb 20, 2021

[name removed] is so helpful

5.0
Verified Homeowner
Irvine, on Mar 11, 2021

Pretty good quality of the house construction and great post-sale customer services.

5.0
Verified Homeowner
Irvine, CA, on May 11, 2021

[name removed] was quick to reply to all e-mails, even on her day-offs. [name removed] at the design center was very knowledgeable and helped us create a beautiful home. [name removed]'s customer service is top-notch. He genuinely wants to keep the buyers happy and addresses all concerns and wants us to reach out to him for anything.

5.0
Verified Homeowner
Irvine, on Dec 22, 2020

Great service

5.0
Verified Homeowner
Irvine, on Feb 05, 2021

We are so happy with the level of service we receive. Even during these crazy times [name removed] still took care of everything for us

5.0
Verified Homeowner
Irvine, CA, on May 05, 2021

Wonderful people to work with

5.0
Verified Homeowner
Irvine, on May 14, 2020

Our customer service ([name removed] and [name removed]) have been fantastic.

4.6
Verified Homeowner
Irvine, on Dec 24, 2020

Great experience

5.0
Verified Homeowner
Irvine, CA, on Apr 19, 2021

Wonderful people to work with

5.0
Verified Homeowner
Irvine, on May 09, 2020

Great service from everyone

5.0
Verified Homeowner
Irvine, on Dec 07, 2020

We love the fact the our service man really cares about us and is always checking to make sure everything is going good at our home

5.0
Verified Homeowner
Irvine, CA, on Feb 17, 2021

Purchase experience is great. [name removed] is very experienced and fast action salesperson. She is always there when we have issues during the purchase. We certainly have 10 of 10 satisfaction of her professionals.

5.0
Verified Homeowner
Irvine, on May 05, 2020

Overall the area is very nice and we have clean area

4.9
Verified Homeowner
Irvine, CA, on Nov 21, 2020

I like to cooperate with [name removed], she is very kind.

5.0
Verified Homeowner
Irvine, on Dec 03, 2020

We are very happy with [name removed] pacific and the service we receive. [name removed] is so much help

5.0
Verified Homeowner
Irvine, on Apr 21, 2020

Great service

5.0
Verified Homeowner
Irvine, CA, on Aug 29, 2020

Wonder experience with everyone

5.0
Verified Homeowner
Irvine, on Dec 02, 2020

So thankful for all the help we recieve

5.0
Verified Homeowner
Irvine, on Mar 26, 2020

Amazing service

5.0
Verified Homeowner
Irvine, CA, on Aug 16, 2020

[name removed] is the best. He was so attentive through the whole process, so helpful all the way around. [name removed] has been absolutely awesome, even after we moved in.

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

Very helpful

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on May 11, 2021

[name removed] was quick to reply to all e-mails, even on her day-offs. [name removed] at the design center was very knowledgeable and helped us create a beautiful home. [name removed]'s customer service is top-notch. He genuinely wants to keep the buyers happy and addresses all concerns and wants us to reach out to him for anything.

5.0
Verified Homeowner
Irvine, CA, on May 05, 2021

Wonderful people to work with

5.0
Verified Homeowner
Irvine, CA, on Apr 19, 2021

Wonderful people to work with

5.0
Verified Homeowner
Irvine, CA, on Feb 17, 2021

Purchase experience is great. [name removed] is very experienced and fast action salesperson. She is always there when we have issues during the purchase. We certainly have 10 of 10 satisfaction of her professionals.

5.0
Verified Homeowner
Irvine, CA, on Nov 21, 2020

I like to cooperate with [name removed], she is very kind.

5.0
Verified Homeowner
Irvine, CA, on Aug 29, 2020

Wonder experience with everyone

5.0
Verified Homeowner
Irvine, CA, on Aug 16, 2020

[name removed] is the best. He was so attentive through the whole process, so helpful all the way around. [name removed] has been absolutely awesome, even after we moved in.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Feb 20, 2021

[name removed] is so helpful

5.0
Verified Homeowner
Irvine, on Feb 05, 2021

We are so happy with the level of service we receive. Even during these crazy times [name removed] still took care of everything for us

5.0
Verified Homeowner
Irvine, on Dec 24, 2020

Great experience

5.0
Verified Homeowner
Irvine, on Dec 07, 2020

We love the fact the our service man really cares about us and is always checking to make sure everything is going good at our home

5.0
Verified Homeowner
Irvine, on Dec 03, 2020

We are very happy with [name removed] pacific and the service we receive. [name removed] is so much help

5.0
Verified Homeowner
Irvine, on Dec 02, 2020

So thankful for all the help we recieve

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

Very helpful

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Mar 11, 2021

Pretty good quality of the house construction and great post-sale customer services.

5.0
Verified Homeowner
Irvine, on Dec 22, 2020

Great service

5.0
Verified Homeowner
Irvine, on May 14, 2020

Our customer service ([name removed] and [name removed]) have been fantastic.

4.6
Verified Homeowner
Irvine, on May 09, 2020

Great service from everyone

5.0
Verified Homeowner
Irvine, on May 05, 2020

Overall the area is very nice and we have clean area

4.9
Verified Homeowner
Irvine, on Apr 21, 2020

Great service

5.0
Verified Homeowner
Irvine, on Mar 26, 2020

Amazing service

5.0
Verified Homeowner