Homebuilder Ratings & Reviews

Level Homes Reviews

359 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

  • Americana
  • Arbor Crossing
  • Atwater Reserve
  • Babb Residence
  • Belle Savanne
  • Benson Grove
  • Bruce's Harbor
  • Canehaven
  • Carter Plantation
  • Clare Court
  • Conway
  • Copper Mill
  • Couret Farms
  • Cypress Landing At The Island
  • Delaune Estates
  • Germany Oaks
  • Heather Oaks
  • Highlandia
  • Magnolia Crossing
  • Materra
  • Myrtle Grove
  • Riverton
  • Rouzan
  • St. John Place
  • Sugar Mill
  • Sugar Mill Plantation
  • Sugar Mill Pond
  • The Preserve At River Chase
  • The Settlement At Live Oak
  • The Villages at Conway
  • Twin Lakes Estates
  • Water's Edge At Lexington Estates
  • West Village

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Gonzales, LA, on Feb 16, 2026

Great communication during the process.

4.4
Verified Homeowner
Youngsville, LA, on Feb 15, 2026

The whole process was very smooth. They were helpful and even able to extend our contract while we had some setbacks selling our previous home.

5.0
Verified Homeowner
Baton Rouge, LA, on Feb 13, 2026

speed and ease of the process. great communication and willingness to give us more time to sell our home to move in when we were ready.

5.0
Verified Homeowner
Geismar, LA, on Feb 12, 2026

I like how straight forward and easy the buying process was

5.0
Verified Homeowner
Prairieville, LA, on Feb 12, 2026

I appreciate the timely response when a fix is needed.

4.4
Verified Homeowner
Thibodaux, LA, on Feb 09, 2026

The new Warranty Manager [name removed] was efficient and professional? He assigned a painter to address the exterior pine knots issues. The painter arrived promptly on February 6 and completed the maintenance issues/ Thank You

3.7
Verified Homeowner
Geismar, LA, on Feb 06, 2026

Quick action, well organized, excellent quality

4.7
Verified Homeowner
Thibodaux, LA, on Feb 03, 2026

Our driveway and curb have several cracks and is tore up. They will not come and fix it. They say it's a city problem.

2.8
Verified Homeowner
Baton Rouge, LA, on Jan 29, 2026

I loved being able to be a part of the "building" process every step of the way. I loved having the app for updates and pictures of my home being built. The staff were a pleasure to work with.

4.9
Verified Homeowner
Prairieville, LA, on Jan 27, 2026

After moving in, we realized a lot of little imperfections.

5.0
Verified Homeowner
Youngsville, LA, on Jan 26, 2026

The level of service. The communication with [name removed] was great and [name removed] addressed our requests in our walk through.

5.0
Verified Homeowner
Geismar, LA, on Jan 26, 2026

[name removed] worked well with me throughout the process from design to closing. I felt valued and respected as client.

4.9
Verified Homeowner
Baton Rouge, LA, on Jan 22, 2026

Very difficult to find any dislike from contract through move-in. The people I dealt with were very helpful.

4.7
Verified Homeowner
Thibodaux, LA, on Jan 22, 2026

Loved the help I received from [name removed] and [name removed] along the way.

5.0
Verified Homeowner
Youngsville, LA, on Jan 18, 2026

I don’t think the showroom experience was very good. The method of picking out products needs to be updated. It was very limited with the amount of money being spent. You should be able to visually see some of the items you pick out on a computer already installed. No communication during the building process several mistakes.

3.1
Verified Homeowner
Springfield, LA, on Jan 13, 2026

Loved everything

5.0
Verified Homeowner
Scott, LA, on Jan 09, 2026

I am really satisfied with my new home !!!!! I would not alter a thing

5.0
Verified Homeowner
Luling, LA, on Jan 08, 2026

easy to work with, good craftsmanship

4.9
Verified Homeowner
Prairieville, LA, on Jan 03, 2026

The service system you guys have has been great! Prompt, efficient, and reliable. Thank you again for always being on top of your business!

5.0
Verified Homeowner
Denham Springs, LA, on Dec 26, 2025

Everything was great! I don't have anything bad to say. My experience was the best!

5.0
Verified Homeowner

Builder Profile

Level Homes was founded in 2000 with a mission to provide high-quality new homes and master-planned communities throughout Southeast Louisiana. During the 2008 recession, while many homebuilders and construction companies were closing their doors, Level Homes forged key partnerships that would enable the acquisition and development of several master-planned residential communities.

Level Homes has achieved significant, measurable growth leading the firm to be recognized as both the fastest-growing homebuilder and one of the largest homebuilders in the nation. Today, Level Homes is building in four flagship master-planned communities and more than 20 other residential developments — having built homes for thousands of families in the last two decades.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.