Homebuilder Ratings & Reviews

Century Complete

Florida Central

122 Homeowner Reviews
Oct 2019 - Apr 2021

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Florida Central Communities Map

 

Community Satisfaction Ratings

  • Palm Coast

    4.8

    Florida Central - 17 Homeowner Reviews

  • Poinciana Village

    4.5

    Florida Central - 79 Homeowner Reviews

  • Poinciana Village 21

    4.2

    Florida Central - 26 Homeowner Reviews

Builder Profile

Part of Century Communities—a top-10 US public homebuilder—Century Complete allows you to purchase a quality new home through an innovative online experience. Plus, streamlined finishes and floor plans mean you get your dream home quicker and at a more affordable price point!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Florida Central
Purchase Experience Testimonials from Real Homebuyers

Poinciana, FL, on Apr 13, 2021

Speedy process

5.0
Verified Homeowner
Poinciana, FL, on Apr 13, 2021

They need to communicate more with the buyers, sometimes people need help with the process

3.1
Verified Homeowner
Poinciana, FL, on Apr 12, 2021

It would be nice if the home came with a mailbox or if the sales agent mentioned that it didn't come with one. Took me some time to figure out how to get one set up. This is info the builder should have. Also, if the builder is going to spend thousands of dollars on sod, a plan to water the sod should be provided to the buyer ahead of time so it doesn't dry out like mine did. If you can provide an irrigation or above yard sprinkler setup then a lower maintenance option should be provided, such as rock or gravel gardens or xeriscaping. Also I like the builder quality and vinyl flooring, but whoever installed the flooring did a terrible job on the first floor.

2.7
Verified Homeowner
Poinciana, FL, on Apr 12, 2021

I feel good

4.7
Verified Homeowner
Poinciana, FL, on Mar 29, 2021

They were very friendly

4.9
Verified Homeowner
Poinciana, FL, on Mar 28, 2021

[Translated from ES] Time

4.9
Verified Homeowner
Palm Coast, FL, on Mar 09, 2021

Responsive and attentive field team.

5.0
Verified Homeowner
Palm Coast, FL, on Mar 09, 2021

Great customer service!

5.0
Verified Homeowner
Palm Coast, FL, on Mar 09, 2021

Fantastic field team

5.0
Verified Homeowner
Palm Coast, FL, on Mar 09, 2021

Great field team

5.0
Verified Homeowner
Palm Coast, FL, on Mar 09, 2021

Great field team!

5.0
Verified Homeowner
Palm Coast, FL, on Mar 09, 2021

Great communication from field team

5.0
Verified Homeowner
Palm Coast, FL, on Mar 09, 2021

Great communication and response from the field team

5.0
Verified Homeowner
Palm Coast, FL, on Feb 25, 2021

The lack of communication between the closer and the construction foreman. The closer kept trying to rush to close when the home was not ready

5.0
Verified Homeowner
Poinciana, FL, on Feb 16, 2021

Where to start... Communication! The overall treatment and experience with the Century Complete. My move-in dates being postpone 4 times. Also the last minute rush jobs they made to the house and still waiting on repairs

3.4
Verified Homeowner
Poinciana, FL, on Feb 07, 2021

I like how [name removed] kept me informed every step of the way.

4.3
Verified Homeowner
Poinciana, FL, on Feb 06, 2021

I dislike the wait but understand why, and like the customer service from everyone

5.0
Verified Homeowner
Poinciana, FL, on Jan 26, 2021

we liked every moment of seeing the home get built and having them walk us through our beautiful home once it was done

5.0
Verified Homeowner
Poinciana, FL, on Jan 16, 2021

Most everything went well. The only minor thing was timing to closure. House was scheduled to be completed in late Nov, but wasn’t ready until late December. Typical of construction projects to go a little longer than expected but our realtor assured us that Century Complete would be on time since you all typically are on time, more so than other companies.

3.2
Verified Homeowner
Poinciana, FL, on Jan 13, 2021

I had very little contact with anyone since I bought this from a distance trusting my real estate agent's opinions. I don't really have a valuable opinion since my real estate agent did most of my interactions with you. As far as I know, everything went well and she said the home looked good.

2.1
Verified Homeowner