Overall Satisfaction
Houston Escrow Office Map
Escrow Office Satisfaction Ratings
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
About Eliant
Since 1984, Eliant has been independently evaluating the performance of real estate companies across the U.S., Canada, and the Middle East:read more
- We ask recent homebuyers to evaluate their title process, and we present the ratings and comments collected from new-home buyers here.
Eliant verifies that only evaluations completed by actual customers are included in this review site. No other evaluations - whether collected by the company or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less
Most Recent 30 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers
Porter, TX, on Mar 18, 2023
Everything was great!!
Customer Care Team
First American Title - Texas
Mar 20, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Tomball, TX, on Mar 09, 2023
Excellence easy respectful
Customer Care Team
First American Title - Texas
Mar 13, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Manvel, TX, on Mar 08, 2023
I had to reach out to [name removed] [name removed] to get all of our pre-closing docs. I think FA needs to do a better job of pushing info to clients.
Customer Care Team
First American Title - Texas
Mar 13, 2023
Thank you so much for taking the time to share your feedback. We hope to have the opportunity to serve you again in the future.
Montgomery, TX, on Mar 08, 2023
The reps were great and incredibly knowledgeable and friendly.
Customer Care Team
First American Title - Texas
Mar 13, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Spring, TX, on Mar 07, 2023
Very good customer service
Customer Care Team
First American Title - Texas
Mar 13, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Conroe, TX, on Feb 25, 2023
Although it is alot of work buying a home. [name removed] [name removed] was very present, knowledgeable, and patient with me during this process. They guided me through and made the experience pleasant and understanding.
Customer Care Team
First American Title - Texas
Feb 27, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Fresno, TX, on Feb 21, 2023
Yes we are delighted with our settlement experience
Customer Care Team
First American Title - Texas
Feb 22, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Porter, TX, on Feb 20, 2023
I had difficulty in finding the actual office for the closing. It was a pleasant experience. [name removed] had prepared me for the experience and he worked very diligently on my behalf.
Customer Care Team
First American Title - Texas
Feb 22, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Katy, TX, on Feb 17, 2023
It has been a true joy to build with KBHS. I have been sharing the positive experience with all teachers. Everyone did very well from the beginning of the journey to the closing. I truly enjoyed [name removed]'s sense of humor at the closing. Once again thanks to everyone at KBHS and First American Title. Sincerely, [name removed], Texas Board Certified Principal
Customer Care Team
First American Title - Texas
Feb 22, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Katy, TX, on Feb 15, 2023
Great Experience
Customer Care Team
First American Title - Texas
Feb 22, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Richmond, TX, on Feb 15, 2023
[Translated from ES] Excellent work team, very attentive and above all they attended me in my language
Customer Care Team
First American Title - Texas
Feb 22, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Magnolia, TX, on Feb 10, 2023
Good and friendly service All in speedway
Customer Care Team
First American Title - Texas
Feb 14, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Fresno, TX, on Feb 09, 2023
[name removed] was extremely nice and helpful through my first home purchase. There was some unforeseen issues regarding change of municipal / city with the home that caused delays however, it was not at the fault of the title company. I would recommend this title company to any friend & relative.
Customer Care Team
First American Title - Texas
Feb 14, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Magnolia, TX, on Feb 08, 2023
[Translated from ES] All good
Customer Care Team
First American Title - Texas
Feb 14, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Katy, TX, on Feb 05, 2023
We got to the signing 45 minutes early and the young lady helped close earlier than the appointed.. thank you!
Customer Care Team
First American Title - Texas
Feb 14, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Richmond, TX, on Feb 04, 2023
I was very satisfied with the process
Customer Care Team
First American Title - Texas
Feb 14, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Fresno, TX, on Feb 03, 2023
My wife and I had great communication throughout the process with First American! It went smooth and I would recommend them to any and everyone!
Customer Care Team
First American Title - Texas
Feb 14, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Tomball, TX, on Jan 30, 2023
Having moved from another state I was extremely pleased with the entire process from beginning to end. Staff was extremely professional & kept me informed throughout. I highly recommend [name removed] [name removed] [name removed] as your go-to title company.
Customer Care Team
First American Title - Texas
Feb 14, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Houston, TX, on Jan 24, 2023
Best experience for a 1st time homebuyer
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Katy, TX, on Jan 19, 2023
I didn’t got the change to close in person, so I can’t say much
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thank you for taking the time to share your feedback. We hope to have the opportunity to serve you again in the future.
Conroe, TX, on Jan 12, 2023
It was a lot of signing but was all so worth it! They made sure we understood what we were signing and what each paper was for! Thanks for all the help and making our dreams come true with this home!
Customer Care Team
First American Title - Texas
Jan 17, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Missouri City, TX, on Jan 08, 2023
Address to my house was wrong very wrong
Customer Care Team
First American Title - Texas
Jan 10, 2023
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com
Conroe, TX, on Jan 08, 2023
Great Service! Congratulations [name removed] - Escrow Officer & [name removed], you guys are the best!
Customer Care Team
First American Title - Texas
Jan 10, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Manvel, TX, on Jan 05, 2023
[Translated from ES] recommended, all the information was ready for the signature and the attention of our assistant was very pleasant, attentive and patient. We are happy.
Customer Care Team
First American Title - Texas
Jan 06, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Houston, TX, on Jan 03, 2023
It took a little longer than expected. We had to wait but were keeping ??
Customer Care Team
First American Title - Texas
Jan 06, 2023
I’m so sorry to hear that your experience working with our team was less than ideal. Our goal is to provide the best service in our industry so it’s disappointing when we miss the mark. However, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
Conroe, TX, on Jan 02, 2023
Keep up the great work
Customer Care Team
First American Title - Texas
Jan 06, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Conroe, TX, on Dec 24, 2022
Exceptional experience (Five Stars) Thank you!!!
Customer Care Team
First American Title - Texas
Dec 29, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Humble, TX, on Dec 17, 2022
Very professional. Easy closing.
Customer Care Team
First American Title - Texas
Dec 21, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Customer Care Team
First American Title - Texas
Mar 20, 2023
Thank you for your feedback. Your experience does not seem consistent with our training platform so we apologize for the service you received. We will use this to improve our service for future customers.