Ratings & Reviews

Pacific Sunbelt Mortgage Reviews

815 Customer Reviews Completed Dec 2020 - Jun 2022

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to recommend this lender

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Lender Satisfaction Ratings

Most Recent 20 Comments
Experience Testimonials from Real Customers

Las Vegas, NV, on Jun 17, 2022

I have the Greatest Lender for you, hands down!

5.0
Verified Homeowner
Mesa, AZ, on Jun 17, 2022

seamless process and we were always able to contact Ryan for questions and updates. He was flexible and always available for phone calls. Everyone we worked with in the office was friendly and knowledgeable. Our loan was processed on time, a notary was sent to our home, and we closed right on time without any issues.

5.0
Verified Homeowner
Mesa, AZ, on Jun 13, 2022

Ryan was great thank you!

4.7
Verified Homeowner
Las Vegas, NV, on Jun 13, 2022

Anita Krikes and Andrea Calderon. I rate both a 10 plus. Thank you Louis Napolitano

5.0
Verified Homeowner
Fowler, CA, on Jun 11, 2022

Extremely professional service !!!

4.6
Verified Homeowner
Mesa, AZ, on Jun 08, 2022

My experience buying my first home was so smooth compared to other stories I’ve heard. I trusted that pacific sunbelt mortgage had my best interest in mind. They responded immediately when I had questions. They gave me different scenarios and helped me decide what would be my best option. Buying a home in these times can be extremely stressful but Pacific sunbelt mortgage’s support helped elevate that stress.

5.0
Verified Homeowner
Las Vegas, NV, on May 28, 2022

Anita was amazing. She kept us notified on the loan process for our house daily.

5.0
Verified Homeowner
Mesa, AZ, on May 18, 2022

[name removed] made contact with us from the start. He worked with us and gave us information with what our options are. He is always available when we have questions and happy to answer them. We are happy to recommend [name removed] and his team with Pacific Sunbelt Mortgage.

4.7
Verified Homeowner
Mesa, AZ, on May 13, 2022

Pacific Sunbelt Mortgage was the first of the builder’s four preferred lenders that I contacted. From the outset, I knew that I would choose the lender that answered my questions thoroughly and in a timely manner, and stayed in touch with me through the six month process. Pacific Sunbelt Mortgage, and Ryan, met that criteria. Although I completed pre-qualification applications at all four lenders, Ryan was the most responsive and maintained the best communications with me. Because of a unique personal situation, the purchase of my home, and the mortgage decision, were both the largest financial transactions that I’ve done by myself in more than 50 years but I felt as if Ryan was always available to answer my questions and guide me through the complex process.

5.0
Verified Homeowner
Las Vegas, NV, on May 12, 2022

I felt very comfortable throughout the whole process and that my best interest was always taken into consideration and a priority. Great communication and incredibly fast closing with no issues.

5.0
Verified Homeowner
Visalia, CA, on May 11, 2022

I will advice my friend to go to pacific sunbelt mortgage

4.2
Verified Homeowner
Irvine, CA, on May 05, 2022

Great customer service. Convenient process.

5.0
Verified Homeowner
Menifee, CA, on Apr 22, 2022

Those that I had direct contact with, Nicole and Daniel were very professional to speak with, understood my concerns and provided guidance on what needed to be done. I had initially wanted to provide a 20% down payment which was coming out of my 401k account, but I was unaware it would only allow me to withdraw a certain percentage of my balance, and it was lower than what I needed to make the 20%. It was my fault that I didn't check the withdrawal policies with my 401k plan beforehand, but Nicole worked with me with what I had and adjusted the loan amount, cash to close, and monthly payments accordingly with no hassle. That definitely lessened the stress on my part because I felt I totally messed up. Now all is good, close of escrow happened on time and I am truly happy with the loan process experience I had with Pacific Sunbelt Mortgage.

5.0
Verified Homeowner
Las Vegas, NV, on Apr 20, 2022

Anita was incredibly helpful, knowledgeable, and friendly! She always promptly answered our calls, walked us through every possibly scenario, and made us feel that she was working hard for us every second of every day. We could not have asked for a better experience through the 7 month process of buying our first home.

5.0
Verified Homeowner
Fowler, CA, on Apr 19, 2022

I would say they need to email like I did and call often to make sure they remember what they said. I needed to remind my representative of what we corresponded earlier.

4.2
Verified Homeowner
Rancho Cordova, CA, on Apr 19, 2022

Yes, i would suggest him to go with pacific sunbelt mortgage.. they are friendly and whole process was very smooth for me.

4.7
Verified Homeowner
Fowler, CA, on Apr 19, 2022

Highly recommend

5.0
Verified Homeowner
Mesa, AZ, on Apr 16, 2022

Ryan Walter is great....ask for him

4.4
Verified Homeowner
Visalia, CA, on Apr 14, 2022

Overall great experience!

5.0
Verified Homeowner
Las Vegas, NV, on Apr 12, 2022

John was great throughout my transaction. Always quick to reply via email and texts to answer any questions I had. 10 out 10 will definitely recommend to friends and clients!

5.0
Verified Homeowner

Company Profile

Pacific Sunbelt Mortgage logo

Pacific Sunbelt Mortgage a division of Finance of America Mortgage and part of the Blackstone Companies enables us to access credit facilities and investor groups that are essential to ensure the success of home builders and realtors. Since inception in 1985, Pacific Sunbelt Mortgage has been a premier lender within the home building and realtor industry.

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