Ratings & Reviews

Pacific Sunbelt Mortgage

Jeff Blackey

98 Customer Reviews Completed Jan 2020 - Jul 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Communication

4.7

Expectations Management

4.7

Trustworthiness

4.8

Willingness To Recommend

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Tracy, on May 03, 2021

I feel the company provide what I am looking for in terms of help in getting mortgage and process was transparent.

5.0
Verified Homeowner
Lincoln, on Apr 06, 2021

Jeff Blackey and his team are THE BEST! From the beginning, Jeff explained everything to me in plain terms and if I had clarifying questions, he took the time to answer each one, very patiently. I was provided one list of items needed for the loan and never felt like I was given the runaround at any point. Definitely one of the smoothest transactions for me to date.

5.0
Verified Homeowner
Rancho Cordova, on Mar 04, 2021

I used Pacific Sun Mortgage and had a great experience.

5.0
Verified Homeowner
Rancho Cordova, on Mar 04, 2021

Pacific Sunbelt Mortgage did an outstanding job with making the purchase of our new home trouble-free and worry-free. The team of Jeff Blackey and Jennifer Vargas were outstanding to work with. Jeff was always available when I had questions, and always responded quickly with the answers. Jeff’s knowledge and experience with mortgages and finance were a huge benefit to us. His kindness and professionalism are just a couple of additional traits that are huge assets to Pacific Sunbelt Mortgage. It is for these reasons that I would highly recommend Pacific Sunbelt Mortgage for any of your home purchase financial needs.

5.0
Verified Homeowner
Lincoln, on Feb 27, 2021

Jeff was amazing! Very easy to talk to, made sure we understood everything throughout the process, and recommended we lock in the loan at the perfect time. In choosing between the two builder-offered options, Jeff stood out with his responsiveness and professionalism. I would highly recommend PSM to a friend or family member.

5.0
Verified Homeowner
Lincoln, on Feb 24, 2021

Great communication, easy process and helpful with explaining the entire process.

5.0
Verified Homeowner
Sacramento, on Feb 08, 2021

My loan Sales Manager/Mortgage Advisor Jeff Blackey was amazing and always took my calls and answered my texts even on his days off! Loan processors Jennifer Vargas was extremely helpful also! Couldn't recommend them more highly for their great care and customer service!!

5.0
Verified Homeowner
Lincoln, on Feb 03, 2021

We had a great experience with Pacific Sunbelt Mortgage. We qualified without any hassle or repeat requests for additional information. We got a really good rate.

5.0
Verified Homeowner
El Dorado Hills, on Jan 25, 2021

I am a real estate professional and I’ve worked with (and for) many lenders. Jeff and his team were outstanding. Their communication was clear and consistent and correct. My loan wasn’t easy, and Jeff never acted as if he was being inconvenienced by my situation... or my never ending questions. It was a fantastic transaction and I’m only giving them (Jeff and Paula) a 10 because I can’t give them an 11.

5.0
Verified Homeowner
Rancho Cordova, on Jan 07, 2021

I’m actually experiencing this situation right now. My best friend is thinking of buying a home, and I recommended Pacific Sunbelt (Jeff Blackey and Adrianne Pozzi) because they give top notch service, are very transparent, available and overall amazing people to work with. They listen to your needs and answer all questions in a timely manner. This has been the easiest and most rewarding experience, and it’s all thanks to PacSun.

5.0
Verified Homeowner
Rancho Cordova, on Dec 22, 2020

I would share my experience

5.0
Verified Homeowner
Sacramento, on Dec 03, 2020

I would tell him Pacifuc Mortgage is the best, on top of that there is money credit involved at the end of the escrow.

5.0
Verified Homeowner
Rancho Cordova, on Nov 05, 2020

Purchasing a home is the biggest purchase one can ever make. I was expecting it to be a stressful and time consuming experience, however I was very pleasantly surprised with how easy it Sunbelt Mortgage representatives made it for me.

5.0
Verified Homeowner
Rocklin, on Nov 05, 2020

Tran and Jeff Blackey are the best, I would recommend to my friend or will call them next time.

5.0
Verified Homeowner
Lincoln, on Oct 24, 2020

Jeff Blackey & Adrianne Pozzi are AMAZING!!! I will never use anyone else for my loans. They are always eager to answer any questions and explain everything in great detail. This was not our first home and the great customer care is exceptional.......thank you Jeff & Adrianne!

5.0
Verified Homeowner
Rancho Cordova, on Oct 24, 2020

PSM was a great company throughput the loan process and was quick to help us when we had any question. They made the process simple and pain free while being kind and responsive. Highly recommend!

5.0
Verified Homeowner
Roseville, on Oct 20, 2020

PSM provided great communication throughout the process and were very efficient with no surprises.

5.0
Verified Homeowner
Woodland, on Oct 17, 2020

The loan process was very smooth with PSM. Gather up the list of documents that are required and the rest is a piece of cake.

5.0
Verified Homeowner
Tracy, on Oct 10, 2020

Jeff and Jennifer are the best people to calm you down with the anxiety of home purchase and loan process. They led me in every possible way and maintained their calm at all times. There could be many other mortgage companies provide similar rates but first time home buyer should consider this over anyother lender given the experiance. There is no BS and they guide you well and provide all information upfront.

5.0
Verified Homeowner
Woodland, on Oct 08, 2020

I would choose Pacific Sunbelt Mortgage because of their person centered approach, you won’t feel like a number but instead as their only client. They will also meet or exceed in meeting all deadlines and more importantly they will have continuous transparent communication with you. You can also ask the same question and they will keep answering and/or explaining it differently to assure you understand. Hands down the most seamless painless process

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet