Ratings & Reviews

Pacific Sunbelt Mortgage

Todd Waterson

122 Customer Reviews Completed Jan 2020 - Jul 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Communication

4.7

Expectations Management

4.7

Trustworthiness

4.8

Willingness To Recommend

4.8

Rep Profile

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Todd Waterson


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24 years in the mortgage business working exclusively with builder referred home buyers. Experience, integrity, product knowledge. Licensed California Real Estate Broker MBA.

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Lake Elsinore, on Jul 21, 2021

If you want transparency and quick follow up Pacific Sunbelt Mortgage would be the way to go.

5.0
Verified Homeowner
Corona, on Jun 11, 2021

Great Experience I will recommend to my customers

5.0
Verified Homeowner
Menifee, on Jun 11, 2021

Very easy to work with, ease of transaction due to electronic delivery of documents

5.0
Verified Homeowner
Menifee, on May 04, 2021

They were honest and transparent during the whole process

5.0
Verified Homeowner
Corona, on May 03, 2021

Highly recommend-very professional.

5.0
Verified Homeowner
Lake Elsinore, on Apr 04, 2021

Pacific sunbelt was helpful and supportive. They helped find the best mortgage for me and assisted every step of the way.

5.0
Verified Homeowner
Corona, on Mar 25, 2021

Professional, helpful & trustworthy

5.0
Verified Homeowner
Lake Elsinore, on Mar 18, 2021

Give pacific sunbelt mortgage a call they help us out, explained everything and made the whole process simple

5.0
Verified Homeowner
Lake Elsinore, on Mar 17, 2021

I would tell them, Todd was very nice and helpful. Would answer any questions, even if the questions were redundant. I never had to worry if he was taking care of things. He always had our back.

5.0
Verified Homeowner
Menifee, on Mar 15, 2021

Pacific Sunbelt mortgage is the best. They had you submit all requested documents and did not constantly hound you for same thing weekly as most mortgage companies do. It seemed like it was a quicker close then normal and I got a great interest rate. Todd was the best! Also Jennifer was very helpful.

5.0
Verified Homeowner
Menifee, on Mar 09, 2021

Danny was a professional and explained the loan process. He returned calls in a timely fashion. Jennifer was helpful and polite as well. Compared with other builders/lenders I have encountered, the process was very smooth with Pacific Sunbelt Mortgage.

5.0
Verified Homeowner
Menifee, on Mar 04, 2021

What I would like to say , is Todd Waterson is "TOP OF THE LINE " when it comes to his work ! He is all about costumer care and service 100% ! Getting my loan was actually a pleasant ordeal and could not have been any smoother . Todd was totally honest and never lied or tried to be sneaky in any way . Todd has great work ethics and is very knowledgeable . He was ALWAYS reachable and ALWAYS had an answer for us when we had questions . Who ever Todd's boss is should consider himself lucky to have such an outstanding employee ! AL & YULIYA LEDOUX

5.0
Verified Homeowner
Corona, on Feb 06, 2021

PSM is very knowledgeable to what would be the best mortgage program for you. The answer all questions and very helpful ans friendly.

5.0
Verified Homeowner
Lake Elsinore, on Jan 22, 2021

Transparency and trust is the most important factor for me. And I believe for most people as well. Pacific Mortage didn't feel like a car dealership where they are trying to get out of you as much as possible. However, it's more than the opposite. I felt no pressure and more as a helpful partner getting you to your goal porperly.

5.0
Verified Homeowner
Corona, on Jan 05, 2021

Our representative was very easy to work with, made the whole process seem effortless. Easy to get ahold of and was very knowledgeable on any questions that I asked. He made sure I understood everything about the process and never left anything to question.

5.0
Verified Homeowner
Corona, on Dec 31, 2020

You should try Pacific Sunbelt Mortgage, I was very please Todd and Tran they were very helpful.

5.0
Verified Homeowner
Corona, on Dec 27, 2020

Detailed, quick, and responsive

5.0
Verified Homeowner
Corona, on Dec 26, 2020

Pacific sunbelt was very helpful and very responsive throughout the whole home buying process. They made the home buying process very stress free and were very honest on every step of the way.

5.0
Verified Homeowner
Corona, on Dec 21, 2020

We never were wondering what was going on! They were quick to call back and keep us informed. Todd explained everything that we would understand. Tran Tran was the absolute sweetest person we’ve talked to this whole time. We’re so thankful she was the one doing our house

5.0
Verified Homeowner
Temecula, on Dec 05, 2020

Sunbelt aggressively found us the best interest rate and actually improved it prior to closing. They were professional from start to finish. The only thing I wish there was more communication on was from when our loan and info was passed from one rep to the next, that way I would know who to contact if I had any questions or updates.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet