Ratings & Reviews

Pacific Sunbelt Mortgage

Kendal Lay

27 Customer Reviews Completed Jan 2020 - Jul 2021

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Communication

4.7

Expectations Management

4.7

Trustworthiness

4.7

Willingness To Recommend

4.7

Rep Profile

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Kendal Lay


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Kendal graduated from the University of San Diego with a BA in Marketing from the School of Business. She has worked at a nonprofit in the construction industry over the last few years and is excited to continue to expand her relationships with builders, realtors, and customers! She prides herself on always being accessible to her clients and help make this process as easy as possible. Kendal cannot wait to watch clients achieve their dream of owning a home!

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Las Vegas, on Feb 07, 2021

I would recommend them for a home because they're honest and made the home buying process easy and understandable.

4.5
Verified Homeowner
Las Vegas, on Jan 31, 2021

Pacific Sunbelt Mortgage has the best team in town with excellent mortgage advisors like my mortgage advisor Kendal Lay. They will also put down $2000 towards your closing so that's less money out of your pocket.

5.0
Verified Homeowner
Las Vegas, on Dec 21, 2020

Kendal Lay was Amazing very informative and gives you the trust that you want and need for the mortgage process

5.0
Verified Homeowner
Las Vegas, on Sep 04, 2020

They were quick, communicative and easy.

5.0
Verified Homeowner
Las Vegas, on Jul 25, 2020

Pacific Sunbelt Mortgage mortgage loan experience have been totally awesome and we’re very pleased with the customer service. The broker (Kendal Lay) has been there to always answer my phone calls and respond back in a timely manner. She helped guide us in each and every step from starting to closing the loan process. We could not have asked for more. Very outstanding service. Pacific Sunbelt Mortgage made the loan experience process very easy and understandable in ways homebuyer are looking for. Last is the broker has been easy to get a hold-off and all question were nicely answered.

5.0
Verified Homeowner
Long Beach, on Jul 13, 2020

Kendell was amazing. This was for my first home and I knew absolutely nothing about loans or buying a house. She was always there for me to call and explained everything to me until I was able to understand.

5.0
Verified Homeowner
Las Vegas, on Jul 07, 2020

Acted in a timely fashion ALWAYS responded quickly and had answers to all my questions and if she didn’t know found out within minutes. All paperwork done correctly and very efficient.

5.0
Verified Homeowner
Las Vegas, on May 01, 2020

There is only one mortgage company I would use!

5.0
Verified Homeowner
Las Vegas, on Apr 16, 2020

Pacific Sunbelt Mortgage was very easy to work with, very helpful with my questions and a seamless process.

5.0
Verified Homeowner
Las Vegas, on Apr 03, 2020

Pacific sunbelt mortgage is a great company. Specifically because of Kendal Lay. She made the whole process seamless and stress free. Amazing experience. Everyone should take notice and utilize the services that pacific sunbelt mortgage offers. Second to none

5.0
Verified Homeowner
Henderson, on Feb 06, 2020

I have never purchased a home and all of my coworkers was either purchasing their first or second homes and convinced me on getting my first. Some of them used the same company as their personal banking institution and I have witnessed all the worst case scenarios. From no email reply back, calling the office everyday with no response and no call back and even a mortgage financial representative was even laid off due to his lack of paying attention to details and not doing his job. Luckily, I didn’t have to go through any of this with Pacific Sunbelt Mortgage. I am glad and fortunate they were friendly and reliable to all my needs and questions. Couldn’t ask for a better experience and will definitely be referring my friends to this great company!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

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MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

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MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet