Ratings & Reviews

Pacific Sunbelt Mortgage

Roseville

248 Customer Reviews Completed Oct 2019 - Apr 2021

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Willingness To Recommend

4.6

Communication

4.6

Expectations Management

4.6

Trustworthiness

4.6

Branch Office Profile

2995 Foothills Boulevard | Suite 170

Roseville, CA 95747


Call Us: (707) 365-2137


Driving Directions
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Dinuba, CA, on Apr 06, 2021

Great work, thank you.

5.0
Verified Homeowner
Tracy, CA, on Apr 06, 2021

Pacific Sunbelt Mortgage is really amazing, very helpful in the process. Adrianne Pozzi and Tran Tran are really amazing people and really helpful for a smooth process and closing.

5.0
Verified Homeowner
Tracy, CA, on Apr 05, 2021

Tran ang adrianne are awesome and they helped me like anything

5.0
Verified Homeowner
Visalia, CA, on Mar 23, 2021

Adrianne Pozzi in the short time I've worked with her earned my trust fast. She was up front quick and reliable with communication. I've already referred her to my Boss, whom is going through the process now!

5.0
Verified Homeowner
Orosi, CA, on Mar 12, 2021

Adrienne and her team, Nicole, where just so awesome to work with it, I was able to sit at ease as they re-assured me that THEY would get us to the finish line! and they sure did. They communicated with me regularly and responded to my emails promptly! Thank you!!

5.0
Verified Homeowner
Irvine, CA, on Feb 28, 2021

PSM staff are there to help you.. they are straight forward with rates/cost and they had options for me to get the best for my budget. Very thankful to PSM.

5.0
Verified Homeowner
Sacramento, CA, on Feb 04, 2021

Excellent Service. Highly recommended

5.0
Verified Homeowner
Visalia, CA, on Jan 29, 2021

The company kept me informed through out the mortgage process, and explained options re down payment amounts. The representatives were very helpful and easy to converse with.

5.0
Verified Homeowner
Tulare, CA, on Jan 14, 2021

You guys are the best

5.0
Verified Homeowner
Bakersfield, CA, on Jan 06, 2021

They were professional, friendly, and made the process painless.

5.0
Verified Homeowner
Vacaville, CA, on Dec 17, 2020

I just refinanced my rental property and it was the easiest experience I’ve ever had. My Agent was amazing, she shared rates and documentation requirements clearly. Getting started was a breeze and her processor was just as clear in additional needs. They were on top of it, there wasn’t multiple messages back and forth of clarification questions or additional items. I also had a tight timeline to close in, to payoff my previous loan before my ballon payment was due. They knew of this constraint and made it happen perfectly. I felt like I was in control the whole time. Adrianne updated me about rates shares her suggestions over the first couple weeks of the process giving me the power to call for the rate lock myself. The only thing I can really say, is that it didn’t feel like I was tied to the process, quick messages assuring progress was great and allowed no impact my life during this time. You can sure tell the competency of Adrianne and her team. I’ll send you her contact, call her and ask your questions she will be straight forward with you. Oh she also was thoughtful about closing and timed it perfectly so I could miss 2 payments-

5.0
Verified Homeowner
Lake Forest, CA, on Dec 03, 2020

I formerly worked for a mortgage broker as well as a builder and I have to say my experience with you all was excellent. We got the loan closed in 30 days with few hiccups. Thanks to Adrianne, Tran and the whole team for a seamless closing!

5.0
Verified Homeowner
Lincoln, CA, on Nov 26, 2020

Adrianne Pozzi and Tran Tran, were super stars, in helping us navigate through process, which made our experience very pleasant. Thank you, Joseph & Barbara Diaz Lincoln, Ca. 95648

5.0
Verified Homeowner
Rancho Cordova, CA, on Nov 21, 2020

Very good experience! Would recommend to anyone. Thank you!

5.0
Verified Homeowner
Woodland, CA, on Nov 13, 2020

They made it easy. Contacted me as needed,all was done by email and phone calls. Never left the comfort of home. All was done at my convenience with no pressure. They even called me an told me they locked me in because the interest rates were going up the next day. When I needed an answer I got it now. It was never so easy to get a loan.

5.0
Verified Homeowner
Sacramento, CA, on Nov 11, 2020

Your staff specially Adrianne was very helpful and communicates regularly. Any questions we have has been answered and explained promptly. Tran was also helpful. She communicates quickly whatever updates she has on the loan process. I will definitely recommend you company to our relatives and friends.

5.0
Verified Homeowner
Lemoore, CA, on Nov 11, 2020

PSM was so easy to work with. They were always super responsive (I had a LOT of questions) and knew the process inside and out. Everyone we interacted with on their team was very helpful and went out of their way to keep us informed and happy throughout the process. This has been the smoothest home buying process we have experienced.

5.0
Verified Homeowner
Rancho Cordova, CA, on Nov 03, 2020

This was probably the fastest loan process I’ve ever experienced. They gave me smart scenarios and helped me make a smart decision when thinking about where to put my money. Adrianne and Nicole secured a great loan for me and made sure I was able to lock it. I still can’t believe how fast the process was.

5.0
Verified Homeowner
Rocklin, CA, on Oct 29, 2020

The process was very straight forward and everyone very accessible during COVID-19. I can't believe how easy everything was even while having to do it virtually.

4.6
Verified Homeowner
Merced, CA, on Oct 22, 2020

You want to make sure to choose a company that will make the process of getting a new home as easy and seamless as possible and that’s what Pacific Mortgage Company will do.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

Dinuba, CA, on Apr 06, 2021

Great work, thank you.

5.0
Verified Homeowner
Tracy, CA, on Apr 06, 2021

Pacific Sunbelt Mortgage is really amazing, very helpful in the process. Adrianne Pozzi and Tran Tran are really amazing people and really helpful for a smooth process and closing.

5.0
Verified Homeowner
Tracy, CA, on Apr 05, 2021

Tran ang adrianne are awesome and they helped me like anything

5.0
Verified Homeowner
Visalia, CA, on Mar 23, 2021

Adrianne Pozzi in the short time I've worked with her earned my trust fast. She was up front quick and reliable with communication. I've already referred her to my Boss, whom is going through the process now!

5.0
Verified Homeowner
Orosi, CA, on Mar 12, 2021

Adrienne and her team, Nicole, where just so awesome to work with it, I was able to sit at ease as they re-assured me that THEY would get us to the finish line! and they sure did. They communicated with me regularly and responded to my emails promptly! Thank you!!

5.0
Verified Homeowner
Irvine, CA, on Feb 28, 2021

PSM staff are there to help you.. they are straight forward with rates/cost and they had options for me to get the best for my budget. Very thankful to PSM.

5.0
Verified Homeowner
Sacramento, CA, on Feb 04, 2021

Excellent Service. Highly recommended

5.0
Verified Homeowner
Visalia, CA, on Jan 29, 2021

The company kept me informed through out the mortgage process, and explained options re down payment amounts. The representatives were very helpful and easy to converse with.

5.0
Verified Homeowner
Tulare, CA, on Jan 14, 2021

You guys are the best

5.0
Verified Homeowner
Bakersfield, CA, on Jan 06, 2021

They were professional, friendly, and made the process painless.

5.0
Verified Homeowner
Vacaville, CA, on Dec 17, 2020

I just refinanced my rental property and it was the easiest experience I’ve ever had. My Agent was amazing, she shared rates and documentation requirements clearly. Getting started was a breeze and her processor was just as clear in additional needs. They were on top of it, there wasn’t multiple messages back and forth of clarification questions or additional items. I also had a tight timeline to close in, to payoff my previous loan before my ballon payment was due. They knew of this constraint and made it happen perfectly. I felt like I was in control the whole time. Adrianne updated me about rates shares her suggestions over the first couple weeks of the process giving me the power to call for the rate lock myself. The only thing I can really say, is that it didn’t feel like I was tied to the process, quick messages assuring progress was great and allowed no impact my life during this time. You can sure tell the competency of Adrianne and her team. I’ll send you her contact, call her and ask your questions she will be straight forward with you. Oh she also was thoughtful about closing and timed it perfectly so I could miss 2 payments-

5.0
Verified Homeowner
Lake Forest, CA, on Dec 03, 2020

I formerly worked for a mortgage broker as well as a builder and I have to say my experience with you all was excellent. We got the loan closed in 30 days with few hiccups. Thanks to Adrianne, Tran and the whole team for a seamless closing!

5.0
Verified Homeowner
Lincoln, CA, on Nov 26, 2020

Adrianne Pozzi and Tran Tran, were super stars, in helping us navigate through process, which made our experience very pleasant. Thank you, Joseph & Barbara Diaz Lincoln, Ca. 95648

5.0
Verified Homeowner
Rancho Cordova, CA, on Nov 21, 2020

Very good experience! Would recommend to anyone. Thank you!

5.0
Verified Homeowner
Woodland, CA, on Nov 13, 2020

They made it easy. Contacted me as needed,all was done by email and phone calls. Never left the comfort of home. All was done at my convenience with no pressure. They even called me an told me they locked me in because the interest rates were going up the next day. When I needed an answer I got it now. It was never so easy to get a loan.

5.0
Verified Homeowner
Sacramento, CA, on Nov 11, 2020

Your staff specially Adrianne was very helpful and communicates regularly. Any questions we have has been answered and explained promptly. Tran was also helpful. She communicates quickly whatever updates she has on the loan process. I will definitely recommend you company to our relatives and friends.

5.0
Verified Homeowner
Lemoore, CA, on Nov 11, 2020

PSM was so easy to work with. They were always super responsive (I had a LOT of questions) and knew the process inside and out. Everyone we interacted with on their team was very helpful and went out of their way to keep us informed and happy throughout the process. This has been the smoothest home buying process we have experienced.

5.0
Verified Homeowner
Rancho Cordova, CA, on Nov 03, 2020

This was probably the fastest loan process I’ve ever experienced. They gave me smart scenarios and helped me make a smart decision when thinking about where to put my money. Adrianne and Nicole secured a great loan for me and made sure I was able to lock it. I still can’t believe how fast the process was.

5.0
Verified Homeowner
Rocklin, CA, on Oct 29, 2020

The process was very straight forward and everyone very accessible during COVID-19. I can't believe how easy everything was even while having to do it virtually.

4.6
Verified Homeowner
Merced, CA, on Oct 22, 2020

You want to make sure to choose a company that will make the process of getting a new home as easy and seamless as possible and that’s what Pacific Mortgage Company will do.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet