Ratings & Reviews

Pacific Sunbelt Mortgage

Roseville

251 Customer Reviews Completed Dec 2019 - Jun 2021

Pacific Sunbelt Mortgage

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Willingness To Recommend

4.6

Communication

4.5

Expectations Management

4.5

Trustworthiness

4.6

Branch Office Profile

Pacific Sunbelt Mortgage logo

2995 Foothills Boulevard | Suite 170

Roseville, CA 95747


Call Us: (707) 365-2137


Driving Directions
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Adrianne Pozzi

Adrianne Pozzi

4.6
Chris Kohler

Chris Kohler

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Rancho Cordova, CA, on Jun 15, 2021

Consider PSM because it was a no hassle and stress free process. Rates are competitive with other mortgage companies. The PSM representative I worked with always got back to me in a timely manner and if there was something needed from me, I was given plenty of time to submit.

5.0
Verified Homeowner
Rocklin, CA, on Jun 12, 2021

Call Chris Kohler and he will take care of everything.

5.0
Verified Homeowner
Tracy, CA, on Jun 10, 2021

I felt that Adrianne and Tran Tran were very helpful in answering our questions about the various stages of purchasing a new home. They informed us of what documentation was needed and when, explained the differences between our two loan types, and were transparent as to what options we had in our downpayment, closing fees, etc. As first-time home buyers, we were brand new to the process and even though we did our due diligence we still had questions that Adrianne and Tran Tran answered for us. I was grateful that they checked in towards the end of the process to confirm that things were completed on their end with regards to the title. It helped us with peace of mind.

4.9
Verified Homeowner
Visalia, CA, on Jun 07, 2021

Ask to work with Tran Tran. She is the best!

4.9
Verified Homeowner
Colfax, CA, on May 28, 2021

I actually got my loan and it was fast with only one extra thing I had to do when I thought I was done but it was all good.

4.7
Verified Homeowner
Soda Springs, CA, on May 23, 2021

I would recommend.

4.0
Verified Homeowner
Visalia, CA, on May 17, 2021

Pacific Sunbelt Mortgage is an amazing company. I had Tran Tran communicating with me throughout the process, and she explained all the details I was unsure of. The communication lines were always open, and Tran made sure that we were happy. We wanted to make sure we could make our 1st payment in july, after closing the begining of May. It was not a for sure option since the beginning of the month was on a weekend. She made it work and that made it so much easier on us! I really appreciate all of the help I received, the ease of transactions, and the piece of mind that came from using Pacific Sunbelt. If anyone deserves a raise, it's Tran Tran! She was so delightful to work with!

5.0
Verified Homeowner
Tracy, CA, on May 11, 2021

neutral

3.0
Verified Homeowner
Visalia, CA, on May 07, 2021

Pacific sunbelt was very prompt about keeping me in the loop throughout my mortgage process. They were able to answer all my questions and made me feel secure about the process. When I had a question they were very quick about calling me back and clarifying. I never felt like they were too busy or uneducated about my particular loan. They made the whole process a lot easier for me.

4.7
Verified Homeowner
Foslosm, CA, on May 06, 2021

Refinancing with PSM was easy and comfortable. The process went quickly and our representative made sure we were informed every step of the way. We were presented with great options Andre now have a product that meets all our needs. We will be coming back to PSM if we ever need another mortgage!

5.0
Verified Homeowner
Lincoln, CA, on May 06, 2021

Great experience

5.0
Verified Homeowner
Lincoln, CA, on Apr 27, 2021

If you want someone who is professional, prompt, and easy to work with, you should look no further.

5.0
Verified Homeowner
Dinuba, CA, on Apr 06, 2021

Great work, thank you.

5.0
Verified Homeowner
Tracy, CA, on Apr 06, 2021

Pacific Sunbelt Mortgage is really amazing, very helpful in the process. Adrianne Pozzi and Tran Tran are really amazing people and really helpful for a smooth process and closing.

5.0
Verified Homeowner
Tracy, CA, on Apr 05, 2021

Tran ang adrianne are awesome and they helped me like anything

5.0
Verified Homeowner
Visalia, CA, on Mar 23, 2021

Adrianne Pozzi in the short time I've worked with her earned my trust fast. She was up front quick and reliable with communication. I've already referred her to my Boss, whom is going through the process now!

5.0
Verified Homeowner
Orosi, CA, on Mar 12, 2021

Adrienne and her team, Nicole, where just so awesome to work with it, I was able to sit at ease as they re-assured me that THEY would get us to the finish line! and they sure did. They communicated with me regularly and responded to my emails promptly! Thank you!!

5.0
Verified Homeowner
Irvine, CA, on Feb 28, 2021

PSM staff are there to help you.. they are straight forward with rates/cost and they had options for me to get the best for my budget. Very thankful to PSM.

5.0
Verified Homeowner
Sacramento, CA, on Feb 04, 2021

Excellent Service. Highly recommended

5.0
Verified Homeowner
Visalia, CA, on Jan 29, 2021

The company kept me informed through out the mortgage process, and explained options re down payment amounts. The representatives were very helpful and easy to converse with.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

Rancho Cordova, CA, on Jun 15, 2021

Consider PSM because it was a no hassle and stress free process. Rates are competitive with other mortgage companies. The PSM representative I worked with always got back to me in a timely manner and if there was something needed from me, I was given plenty of time to submit.

5.0
Verified Homeowner
Rocklin, CA, on Jun 12, 2021

Call Chris Kohler and he will take care of everything.

5.0
Verified Homeowner
Tracy, CA, on Jun 10, 2021

I felt that Adrianne and Tran Tran were very helpful in answering our questions about the various stages of purchasing a new home. They informed us of what documentation was needed and when, explained the differences between our two loan types, and were transparent as to what options we had in our downpayment, closing fees, etc. As first-time home buyers, we were brand new to the process and even though we did our due diligence we still had questions that Adrianne and Tran Tran answered for us. I was grateful that they checked in towards the end of the process to confirm that things were completed on their end with regards to the title. It helped us with peace of mind.

4.9
Verified Homeowner
Visalia, CA, on Jun 07, 2021

Ask to work with Tran Tran. She is the best!

4.9
Verified Homeowner
Colfax, CA, on May 28, 2021

I actually got my loan and it was fast with only one extra thing I had to do when I thought I was done but it was all good.

4.7
Verified Homeowner
Soda Springs, CA, on May 23, 2021

I would recommend.

4.0
Verified Homeowner
Visalia, CA, on May 17, 2021

Pacific Sunbelt Mortgage is an amazing company. I had Tran Tran communicating with me throughout the process, and she explained all the details I was unsure of. The communication lines were always open, and Tran made sure that we were happy. We wanted to make sure we could make our 1st payment in july, after closing the begining of May. It was not a for sure option since the beginning of the month was on a weekend. She made it work and that made it so much easier on us! I really appreciate all of the help I received, the ease of transactions, and the piece of mind that came from using Pacific Sunbelt. If anyone deserves a raise, it's Tran Tran! She was so delightful to work with!

5.0
Verified Homeowner
Tracy, CA, on May 11, 2021

neutral

3.0
Verified Homeowner
Visalia, CA, on May 07, 2021

Pacific sunbelt was very prompt about keeping me in the loop throughout my mortgage process. They were able to answer all my questions and made me feel secure about the process. When I had a question they were very quick about calling me back and clarifying. I never felt like they were too busy or uneducated about my particular loan. They made the whole process a lot easier for me.

4.7
Verified Homeowner
Foslosm, CA, on May 06, 2021

Refinancing with PSM was easy and comfortable. The process went quickly and our representative made sure we were informed every step of the way. We were presented with great options Andre now have a product that meets all our needs. We will be coming back to PSM if we ever need another mortgage!

5.0
Verified Homeowner
Lincoln, CA, on May 06, 2021

Great experience

5.0
Verified Homeowner
Lincoln, CA, on Apr 27, 2021

If you want someone who is professional, prompt, and easy to work with, you should look no further.

5.0
Verified Homeowner
Dinuba, CA, on Apr 06, 2021

Great work, thank you.

5.0
Verified Homeowner
Tracy, CA, on Apr 06, 2021

Pacific Sunbelt Mortgage is really amazing, very helpful in the process. Adrianne Pozzi and Tran Tran are really amazing people and really helpful for a smooth process and closing.

5.0
Verified Homeowner
Tracy, CA, on Apr 05, 2021

Tran ang adrianne are awesome and they helped me like anything

5.0
Verified Homeowner
Visalia, CA, on Mar 23, 2021

Adrianne Pozzi in the short time I've worked with her earned my trust fast. She was up front quick and reliable with communication. I've already referred her to my Boss, whom is going through the process now!

5.0
Verified Homeowner
Orosi, CA, on Mar 12, 2021

Adrienne and her team, Nicole, where just so awesome to work with it, I was able to sit at ease as they re-assured me that THEY would get us to the finish line! and they sure did. They communicated with me regularly and responded to my emails promptly! Thank you!!

5.0
Verified Homeowner
Irvine, CA, on Feb 28, 2021

PSM staff are there to help you.. they are straight forward with rates/cost and they had options for me to get the best for my budget. Very thankful to PSM.

5.0
Verified Homeowner
Sacramento, CA, on Feb 04, 2021

Excellent Service. Highly recommended

5.0
Verified Homeowner
Visalia, CA, on Jan 29, 2021

The company kept me informed through out the mortgage process, and explained options re down payment amounts. The representatives were very helpful and easy to converse with.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet