Ratings & Reviews

Pacific Sunbelt Mortgage

Roseville

266 Customer Reviews Completed Jul 2020 - Jan 2022

Pacific Sunbelt Mortgage

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Willingness To Recommend

4.5

Communication

4.4

Expectations Management

4.5

Trustworthiness

4.5

Branch Office Profile

Pacific Sunbelt Mortgage logo

950 Reserve Drive | Suite 110

Roseville, CA 95678


Call Us: (707) 365-2137


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Adrianne Pozzi

Adrianne Pozzi

4.4
Chris Kohler

Chris Kohler

4.7
Mike Rouse

Mike Rouse

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Santa Clarita, CA, on Jan 22, 2022

I would tell them Pacific Sunbelt can be trusted to provide a competitive interest rate and close on time.

5.0
Verified Homeowner
Rancho Cordova, CA, on Jan 17, 2022

Tran and Adrianne were great to work with. Great experience.

4.6
Verified Homeowner
Rancho Cordova, CA, on Jan 16, 2022

The process was much smoother than I thought. My mortgage advisor; Chritopher Kohler, always has been available for me. He took time and explained everything, even a few times until I understood it all. I was stressed as a first time home buyer but Chris helped me a lot in this. The best mortgage company, you ever want to work with. Go for without any hesitation.

5.0
Verified Homeowner
Dinuba, CA, on Jan 04, 2022

I want to recommend this mortgage company for family and friends. I really appreciate your service! Thank you

4.7
Verified Homeowner
Woodland, CA, on Jan 03, 2022

No hassle, No worries. PSM helps you exactly with what you want with the home mortgage. They are very transparent and easy to work with.

4.8
Verified Homeowner
Atwater, CA, on Dec 14, 2021

My main problem was with paperwork they kept asking for within a short time it would look over paperwork throughly and decide what is needed from the beginning and not constantly asking for things in a small time frame

3.9
Verified Homeowner
Carmichael, CA, on Dec 12, 2021

The process was beyond simple, it was almost fun!!! As a first time homebuyer, I was so naïve and had no idea about to expect or what loans were available to me. Adrianne and her whole team were so transparent, explained things so simply, and kept in close contact with me about the status of my loan. My loan closed extremely fast thanks to their hard work.. it won’t be for a while but I will be using pacific sunbelt mortgage next time, and will tell everyone I know about their amazing trustworthy business!

4.9
Verified Homeowner
Visalia, CA, on Dec 11, 2021

The application and supporting documents were reasonable. They did everything to make sure that ours needs were met. Great response time.

5.0
Verified Homeowner
Hanford, CA, on Dec 09, 2021

Great customer service. Good experience with representative. Smooth process without any issues. Made the experience less stressful.

4.9
Verified Homeowner
Lincoln, CA, on Dec 04, 2021

Use Adrianne Pozzi. She worked really hard for our loan from beggining to end. She was a great advocate all the way through this process.

5.0
Verified Homeowner
Dinuba, CA, on Dec 04, 2021

Timing and customer service is amazing and will always go through Pacific Sunbelt Mortgage , Thk U guys for making it happen!!!!

5.0
Verified Homeowner
Lincoln, CA, on Dec 02, 2021

Stress free process, helpful and friendly staff. Highly recommended.

5.0
Verified Homeowner
El Dorado Hills, CA, on Nov 28, 2021

We had a great experience with Pacific Sunbelt Mortgage from the first inquiry for information and throughout the process to closing. Chris Kohler was our senior loan officer. He is very knowledgeable and was very helpful and patient in guiding us to the best loan for us. Sarah Fultz helped guide us as we provided required documents for our loan ensuring everything was complete and on file so our closing went well. They were both available for questions and support along the way. Several others on their local team and in the corporate office also stepped up to be sure we closed on time. We are beyond pleased and will encourage others we know to reach out to Pacific Sunbelt Mortgage for their future loan needs.

5.0
Verified Homeowner
Visalia, CA, on Nov 19, 2021

Strongly recommend Sunbelt because they were awesome in handling my Mortgage!

5.0
Verified Homeowner
Anaheim, CA, on Nov 18, 2021

The process is simple and the people are very knowledgeable to help them if there are any questions/ concerns

5.0
Verified Homeowner
Merced, CA, on Nov 04, 2021

As first time home buyers we were very confused the whole way through, but Adrianne and Jennifer held our hand the whole way through. We not only got the best interest rate, but representatives that had a ton of patience and answered every question, even at 10pm at night! We are very blessed to have found them.

4.8
Verified Homeowner
Visalia, CA, on Nov 01, 2021

I would say for them to use Pacific Sunbelt Mortgage because they were helpful in every way possible.

5.0
Verified Homeowner
Lincoln, CA, on Oct 30, 2021

I would highly recommend Pacific Sunbelt. Everything was handled professionally and on time.

5.0
Verified Homeowner
Lincoln, CA, on Oct 25, 2021

Very helpful and professional

5.0
Verified Homeowner
Atwater, CA, on Oct 12, 2021

I would highly recommend Sunbelt Mortgage, my lender had great communication explained everything throughly and answered any of my questions. It was a very smooth process, my lender got me into my home within 33 days start to finish. I felt He was honest and realistic about my options.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

Santa Clarita, CA, on Jan 22, 2022

I would tell them Pacific Sunbelt can be trusted to provide a competitive interest rate and close on time.

5.0
Verified Homeowner
Rancho Cordova, CA, on Jan 17, 2022

Tran and Adrianne were great to work with. Great experience.

4.6
Verified Homeowner
Rancho Cordova, CA, on Jan 16, 2022

The process was much smoother than I thought. My mortgage advisor; Chritopher Kohler, always has been available for me. He took time and explained everything, even a few times until I understood it all. I was stressed as a first time home buyer but Chris helped me a lot in this. The best mortgage company, you ever want to work with. Go for without any hesitation.

5.0
Verified Homeowner
Dinuba, CA, on Jan 04, 2022

I want to recommend this mortgage company for family and friends. I really appreciate your service! Thank you

4.7
Verified Homeowner
Woodland, CA, on Jan 03, 2022

No hassle, No worries. PSM helps you exactly with what you want with the home mortgage. They are very transparent and easy to work with.

4.8
Verified Homeowner
Atwater, CA, on Dec 14, 2021

My main problem was with paperwork they kept asking for within a short time it would look over paperwork throughly and decide what is needed from the beginning and not constantly asking for things in a small time frame

3.9
Verified Homeowner
Carmichael, CA, on Dec 12, 2021

The process was beyond simple, it was almost fun!!! As a first time homebuyer, I was so naïve and had no idea about to expect or what loans were available to me. Adrianne and her whole team were so transparent, explained things so simply, and kept in close contact with me about the status of my loan. My loan closed extremely fast thanks to their hard work.. it won’t be for a while but I will be using pacific sunbelt mortgage next time, and will tell everyone I know about their amazing trustworthy business!

4.9
Verified Homeowner
Visalia, CA, on Dec 11, 2021

The application and supporting documents were reasonable. They did everything to make sure that ours needs were met. Great response time.

5.0
Verified Homeowner
Hanford, CA, on Dec 09, 2021

Great customer service. Good experience with representative. Smooth process without any issues. Made the experience less stressful.

4.9
Verified Homeowner
Lincoln, CA, on Dec 04, 2021

Use Adrianne Pozzi. She worked really hard for our loan from beggining to end. She was a great advocate all the way through this process.

5.0
Verified Homeowner
Dinuba, CA, on Dec 04, 2021

Timing and customer service is amazing and will always go through Pacific Sunbelt Mortgage , Thk U guys for making it happen!!!!

5.0
Verified Homeowner
Lincoln, CA, on Dec 02, 2021

Stress free process, helpful and friendly staff. Highly recommended.

5.0
Verified Homeowner
El Dorado Hills, CA, on Nov 28, 2021

We had a great experience with Pacific Sunbelt Mortgage from the first inquiry for information and throughout the process to closing. Chris Kohler was our senior loan officer. He is very knowledgeable and was very helpful and patient in guiding us to the best loan for us. Sarah Fultz helped guide us as we provided required documents for our loan ensuring everything was complete and on file so our closing went well. They were both available for questions and support along the way. Several others on their local team and in the corporate office also stepped up to be sure we closed on time. We are beyond pleased and will encourage others we know to reach out to Pacific Sunbelt Mortgage for their future loan needs.

5.0
Verified Homeowner
Visalia, CA, on Nov 19, 2021

Strongly recommend Sunbelt because they were awesome in handling my Mortgage!

5.0
Verified Homeowner
Anaheim, CA, on Nov 18, 2021

The process is simple and the people are very knowledgeable to help them if there are any questions/ concerns

5.0
Verified Homeowner
Merced, CA, on Nov 04, 2021

As first time home buyers we were very confused the whole way through, but Adrianne and Jennifer held our hand the whole way through. We not only got the best interest rate, but representatives that had a ton of patience and answered every question, even at 10pm at night! We are very blessed to have found them.

4.8
Verified Homeowner
Visalia, CA, on Nov 01, 2021

I would say for them to use Pacific Sunbelt Mortgage because they were helpful in every way possible.

5.0
Verified Homeowner
Lincoln, CA, on Oct 30, 2021

I would highly recommend Pacific Sunbelt. Everything was handled professionally and on time.

5.0
Verified Homeowner
Lincoln, CA, on Oct 25, 2021

Very helpful and professional

5.0
Verified Homeowner
Atwater, CA, on Oct 12, 2021

I would highly recommend Sunbelt Mortgage, my lender had great communication explained everything throughly and answered any of my questions. It was a very smooth process, my lender got me into my home within 33 days start to finish. I felt He was honest and realistic about my options.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet