Ratings & Reviews

Pacific Sunbelt Mortgage

Chris Kohler

50 Customer Reviews Completed May 2021 - Nov 2022

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Communication

4.5

Expectations Management

4.5

Trustworthiness

4.6

Willingness To Recommend

4.6

Rep Profile

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Chris Kohler


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As a professional in the mortgage lending industry, I’ve built my reputation on providing outstanding service to my clients. That means you can count on me to always look out for your best interests and to keep you informed throughout the lending process. My personal mission is to educate you in loan products, credit, wealth building and household budgeting so you are able to make informed financial decisions.

It’s my goal to help you cut through the clutter and noise in the mortgage marketplace, so we can quickly and efficiently find a loan that meets your objectives and fits your lifestyle.

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Whittier, on Aug 02, 2022

They are very thorough and give constant updates on the loan and deadlines.

5.0
Verified Homeowner
Irvine, on May 05, 2022

Great customer service. Convenient process.

5.0
Verified Homeowner
Rancho Santa Margarita, on Mar 12, 2022

Working with Chris was so easy and stress free. He always returned my calls and answered all questions. Jennifer the lead loan officer was extremely informative, educating me on the process and what to expect. It was a great experience.

5.0
Verified Homeowner
Anaheim, on Feb 03, 2022

I would tell them that Chris made what’s supposed to be one of the most stressful events in your life an actual enjoyable process. Chris was amazing from start to finish.

5.0
Verified Homeowner
Visalia, on Feb 03, 2022

Keep pacific sunbelt company as one of your choices and or options

5.0
Verified Homeowner
Rancho Cordova, on Jan 16, 2022

The process was much smoother than I thought. My mortgage advisor; Chritopher Kohler, always has been available for me. He took time and explained everything, even a few times until I understood it all. I was stressed as a first time home buyer but Chris helped me a lot in this. The best mortgage company, you ever want to work with. Go for without any hesitation.

5.0
Verified Homeowner
Lincoln, on Dec 02, 2021

Stress free process, helpful and friendly staff. Highly recommended.

5.0
Verified Homeowner
El Dorado Hills, on Nov 28, 2021

We had a great experience with Pacific Sunbelt Mortgage from the first inquiry for information and throughout the process to closing. Chris Kohler was our senior loan officer. He is very knowledgeable and was very helpful and patient in guiding us to the best loan for us. Sarah Fultz helped guide us as we provided required documents for our loan ensuring everything was complete and on file so our closing went well. They were both available for questions and support along the way. Several others on their local team and in the corporate office also stepped up to be sure we closed on time. We are beyond pleased and will encourage others we know to reach out to Pacific Sunbelt Mortgage for their future loan needs.

5.0
Verified Homeowner
Lincoln, on Oct 25, 2021

Very helpful and professional

5.0
Verified Homeowner
Rancho Cordova, on Sep 30, 2021

I will introduce you to my loan officer they are very helpful and knowledgeable

5.0
Verified Homeowner
Lincoln, on Sep 13, 2021

Chris Kohler is efficient, effective, knowledgeable, transparent, supportive, accommodating, professional - the best!

5.0
Verified Homeowner
Whittier, on Sep 11, 2021

A lot of E-mails back and forth. Need to respond right away. Very stressful.

4.0
Verified Homeowner
Sacramento, on Jul 31, 2021

I would tell them to ask to use a different title company if possible. First American was frustrating to work with.

5.0
Verified Homeowner
Irvine, on Jul 29, 2021

Thank you very much for working to get this done for us!

5.0
Verified Homeowner
Anaheim, on Jul 22, 2021

Go with PSM, since they are transparent and they thrive their best to give best rate. They will make this stressful process as seamless as possible. In my case they were able to close within a week. With others you will have issue about meeting the closing date but not with PSM.

5.0
Verified Homeowner
Lincoln, on Jul 02, 2021

I was pleased by how Pacific Sunbelt guided me through the loan process and kept me informed as it progressed. It was such a worry free experience for me I would use them again in the future if need be.

5.0
Verified Homeowner
Rocklin, on Jun 12, 2021

Call Chris Kohler and he will take care of everything.

5.0
Verified Homeowner
Colfax, on May 28, 2021

I actually got my loan and it was fast with only one extra thing I had to do when I thought I was done but it was all good.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet