Top Homebuilder Ratings & Reviews

Rosewood Homes

Rosewood Golf Villas

31 Homeowner Reviews Completed Dec 2019 - Jan 2021

Rosewood Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

4.7

Lender Experience

4.3

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

Rosewood Homes logo

A gated enclave of 61 finely-detailed homes adjacent to the Golf Club of Estrella maximizes privacy and provides beautiful mountain & golf views in Estrella Mountain Ranch. This carefully crafted neighborhood of low maintenance homes offers fabulous new designs with generous standard features & optional disappearing walls of glass for indoor/outdoor living. 


Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Goodyear, on Dec 29, 2020

Site rep does not fix anything, just says "that's the way it is". Then we hire handymen to come fix, or we fix ourselves.

3.0
Verified Homeowner
Goodyear, on Dec 09, 2020

During the first 3 months we owned the home, there were only 2-3 minor repairs needed. These were dealt in quick fashion. In the 2 months since then, we have noticed several (what appear to be minor) concerns that will need to be dealt as part of our 5 month inspection.

5.0
Verified Homeowner
Goodyear, on Nov 20, 2020

everyone that I worked with was so nice and helpful

5.0
Verified Homeowner
Goodyear, on Nov 03, 2020

All was and remains amazing.

4.4
Verified Homeowner
Goodyear, on Oct 15, 2020

The staff was terrific

4.2
Verified Homeowner
Goodyear, on Oct 15, 2020

Everyone has been extremely accommodating with any questions I have had since taking possession of my home.

5.0
Verified Homeowner
Goodyear, on Oct 12, 2020

We realize there is currently a pandemic going on. We are hopeful this is taken into consideration should we have any issues that are reasonable that should be addressed that may fall outside of the normal warranty period.

5.0
Verified Homeowner
Goodyear, on Oct 02, 2020

[name removed] has taken care of any issues we had.

5.0
Verified Homeowner
Goodyear, AZ, on Aug 31, 2020

very easy process, all work completed before an accelerated move in date, and everyone involved were gracious and helpful with everything we needed.

5.0
Verified Homeowner
Goodyear, AZ, on Aug 12, 2020

Pretty much everything went well with the exception of the Builders preferred lender and preferred landscape company. We were dis-satisfied with the preferred lender due a lack of communication (did not respond to our questions) and lack of a competitive interest rate. We switched to another lender that was very pro-active. The preferred landscape company was VERY expensive as compared to other landscapers in the Goodyear area.

4.8
Verified Homeowner
Goodyear, on Aug 10, 2020

Ease of use. Well explained manual.

4.8
Verified Homeowner
Goodyear, AZ, on Aug 06, 2020

We were not given an option to select the tile in the master bath shower. We are going to replace it in the future.

4.9
Verified Homeowner
Goodyear, on Aug 02, 2020

Prompt response and concerns addressed.

5.0
Verified Homeowner
Goodyear, on Aug 02, 2020

Even the smallest items are taken care of by wonderful staff

5.0
Verified Homeowner
Goodyear, AZ, on Jul 11, 2020

The electrical work was the only thing we weren’t overly impressed with. Almost every screw in the outlet box was stripped when I went to add smart switches.

4.6
Verified Homeowner
Goodyear, AZ, on Jun 10, 2020

First of all, [name removed] in your model home sales is a ray of sunshine. She does so much more than just help you buy a home...from introducing you to neighbors to giving you local information and just making you feel good about your purchase! The final walk thru was clear & concise and [name removed] is always in the area and responsive to concerns or questions. You have an amazing team of people who take pride in their product and their roles in making it a great experience from start to finish.

4.9
Verified Homeowner
Goodyear, on Apr 23, 2020

Let's Start with [name removed]!!! She's the Best to be representing [name removed] Homes, Her great positive inspirational spirit is contagious!! She was so instrumental in helping us .....we totally appreciate all her assistance while purchasing our home/ & making decisions for upgrades/ color choices/ lot choices .....She's the Best!! :-)

5.0
Verified Homeowner
Goodyear, AZ, on Apr 14, 2020

The communication process was timely and very efficient. [name removed] kept to all of its stated timelines and kept us informed throughout the process.

5.0
Verified Homeowner
Goodyear, AZ, on Jan 20, 2020

How the building prosses was pretty much kept on schedule and I was always kept informed. Plus the most important aspect of the project was the quality of the home when it was delivered to me. There were no major problems or defects and the few dings such as drywall nicks were taken care of immediately by [name removed] or [name removed].

5.0
Verified Homeowner
Goodyear, AZ, on Jan 02, 2020

[name removed] our sales rep was very helpful and kept us up to date

5.0
Verified Homeowner
Goodyear, AZ, on Dec 10, 2019

It was obvious that [name removed] cared about all our needs, and built us a house beyond our expectations. They wanted to make sure we would be happy. Any questions were answered promptly, [name removed] made us feel welcome any time we went into the sales office. [name removed] explained each phase of our build, [name removed] helped us make our selections and made suggestions that would help us with our bottom line. Since we were not on site, while our home was being built, [name removed] and [name removed] sent pictures and updates, allowing us to feel a part of the build.. [name removed], in the office, made sure we received copies of the paper trail and documents. Working with [name removed] was like working with a family...(a family you enjoy being with). [name removed] thought of everything. We have the privacy, the quality, location we wanted and the best built home we’ve ever experienced. Upon moving in we spent a lot of time with [name removed], showing us all the features, and a book that was very informative and, no doubt, will come in handy. We appreciated being walked through every room and the time and thoughtfulness of this procedure. Never before has a builder bothered with this type of follow through. Once we moved in [name removed] and [name removed] would check to see how everything was going. We had a walk through after the first month and the few minor “issues” we needed address were scheduled within a window of time that worked well for us. Another follow up call after the “issues” were fixed. We are loving our new home and expect to live here happily ever after...Thank you, [name removed]!

5.0
Verified Homeowner
Goodyear, AZ, on Dec 07, 2019

Attention to detail and easy access to Customer service

4.7
Verified Homeowner
Goodyear, AZ, on Dec 05, 2019

The customer service aspect was and continues to be, world class. [name removed] and [name removed] have been nothing short of spectacular. The term customer service is thrown around allot these days, yet most people in business fall short. [name removed] and [name removed] totally get it. Bravo!!!

4.8
Verified Homeowner
Goodyear, AZ, on Dec 03, 2019

Our sales representative was excellent. She kept us fully aware of the progress on our build at all times, as we reside in Canada.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Goodyear, AZ, on Aug 31, 2020

very easy process, all work completed before an accelerated move in date, and everyone involved were gracious and helpful with everything we needed.

5.0
Verified Homeowner
Goodyear, AZ, on Aug 12, 2020

Pretty much everything went well with the exception of the Builders preferred lender and preferred landscape company. We were dis-satisfied with the preferred lender due a lack of communication (did not respond to our questions) and lack of a competitive interest rate. We switched to another lender that was very pro-active. The preferred landscape company was VERY expensive as compared to other landscapers in the Goodyear area.

4.8
Verified Homeowner
Goodyear, AZ, on Aug 06, 2020

We were not given an option to select the tile in the master bath shower. We are going to replace it in the future.

4.9
Verified Homeowner
Goodyear, AZ, on Jul 11, 2020

The electrical work was the only thing we weren’t overly impressed with. Almost every screw in the outlet box was stripped when I went to add smart switches.

4.6
Verified Homeowner
Goodyear, AZ, on Jun 10, 2020

First of all, [name removed] in your model home sales is a ray of sunshine. She does so much more than just help you buy a home...from introducing you to neighbors to giving you local information and just making you feel good about your purchase! The final walk thru was clear & concise and [name removed] is always in the area and responsive to concerns or questions. You have an amazing team of people who take pride in their product and their roles in making it a great experience from start to finish.

4.9
Verified Homeowner
Goodyear, AZ, on Apr 14, 2020

The communication process was timely and very efficient. [name removed] kept to all of its stated timelines and kept us informed throughout the process.

5.0
Verified Homeowner
Goodyear, AZ, on Jan 20, 2020

How the building prosses was pretty much kept on schedule and I was always kept informed. Plus the most important aspect of the project was the quality of the home when it was delivered to me. There were no major problems or defects and the few dings such as drywall nicks were taken care of immediately by [name removed] or [name removed].

5.0
Verified Homeowner
Goodyear, AZ, on Jan 02, 2020

[name removed] our sales rep was very helpful and kept us up to date

5.0
Verified Homeowner
Goodyear, AZ, on Dec 10, 2019

It was obvious that [name removed] cared about all our needs, and built us a house beyond our expectations. They wanted to make sure we would be happy. Any questions were answered promptly, [name removed] made us feel welcome any time we went into the sales office. [name removed] explained each phase of our build, [name removed] helped us make our selections and made suggestions that would help us with our bottom line. Since we were not on site, while our home was being built, [name removed] and [name removed] sent pictures and updates, allowing us to feel a part of the build.. [name removed], in the office, made sure we received copies of the paper trail and documents. Working with [name removed] was like working with a family...(a family you enjoy being with). [name removed] thought of everything. We have the privacy, the quality, location we wanted and the best built home we’ve ever experienced. Upon moving in we spent a lot of time with [name removed], showing us all the features, and a book that was very informative and, no doubt, will come in handy. We appreciated being walked through every room and the time and thoughtfulness of this procedure. Never before has a builder bothered with this type of follow through. Once we moved in [name removed] and [name removed] would check to see how everything was going. We had a walk through after the first month and the few minor “issues” we needed address were scheduled within a window of time that worked well for us. Another follow up call after the “issues” were fixed. We are loving our new home and expect to live here happily ever after...Thank you, [name removed]!

5.0
Verified Homeowner
Goodyear, AZ, on Dec 07, 2019

Attention to detail and easy access to Customer service

4.7
Verified Homeowner
Goodyear, AZ, on Dec 05, 2019

The customer service aspect was and continues to be, world class. [name removed] and [name removed] have been nothing short of spectacular. The term customer service is thrown around allot these days, yet most people in business fall short. [name removed] and [name removed] totally get it. Bravo!!!

4.8
Verified Homeowner
Goodyear, AZ, on Dec 03, 2019

Our sales representative was excellent. She kept us fully aware of the progress on our build at all times, as we reside in Canada.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Goodyear, on Dec 29, 2020

Site rep does not fix anything, just says "that's the way it is". Then we hire handymen to come fix, or we fix ourselves.

3.0
Verified Homeowner
Goodyear, on Dec 09, 2020

During the first 3 months we owned the home, there were only 2-3 minor repairs needed. These were dealt in quick fashion. In the 2 months since then, we have noticed several (what appear to be minor) concerns that will need to be dealt as part of our 5 month inspection.

5.0
Verified Homeowner
Goodyear, on Oct 15, 2020

Everyone has been extremely accommodating with any questions I have had since taking possession of my home.

5.0
Verified Homeowner
Goodyear, on Oct 12, 2020

We realize there is currently a pandemic going on. We are hopeful this is taken into consideration should we have any issues that are reasonable that should be addressed that may fall outside of the normal warranty period.

5.0
Verified Homeowner
Goodyear, on Oct 02, 2020

[name removed] has taken care of any issues we had.

5.0
Verified Homeowner
Goodyear, on Aug 10, 2020

Ease of use. Well explained manual.

4.8
Verified Homeowner
Goodyear, on Aug 02, 2020

Prompt response and concerns addressed.

5.0
Verified Homeowner
Goodyear, on Aug 02, 2020

Even the smallest items are taken care of by wonderful staff

5.0
Verified Homeowner
Goodyear, on Apr 23, 2020

Let's Start with [name removed]!!! She's the Best to be representing [name removed] Homes, Her great positive inspirational spirit is contagious!! She was so instrumental in helping us .....we totally appreciate all her assistance while purchasing our home/ & making decisions for upgrades/ color choices/ lot choices .....She's the Best!! :-)

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Goodyear, on Nov 20, 2020

everyone that I worked with was so nice and helpful

5.0
Verified Homeowner
Goodyear, on Nov 03, 2020

All was and remains amazing.

4.4
Verified Homeowner
Goodyear, on Oct 15, 2020

The staff was terrific

4.2
Verified Homeowner