No one knows more about a homebuilder’s quality and service than the builder’s customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

• We ask recent homebuyers to evaluate their builder’s purchase process.
• Then, we ask homeowners to evaluate their builder’s quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In “Homebuilder Customer Reviews”, we present the ratings and comments collected from new-home buyers at these three points in time. About 50% of homeowners complete their evaluations, while 70% of recent homebuyers choose to participate.

Eliant verifies that only evaluations completed by actual customers are included in this “Homebuilder Customer Reviews” site. No other evaluations – whether collected by the builder or those appearing on other public sites – are included here. All customer comments are included verbatim, no editing is permitted.