Homebuilder Ratings & Reviews

Stylecraft Reviews

1,647 Homeowner Reviews Completed Jan 2023 - Jul 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

  • Central Texas

    4.4

    845 Homeowner Reviews

    Communities:
    • Eastern Wells
    • Hartrick Ranch
    • Heartwood Park
    • Lake Pointe
    • Lake Pointe Crossing
    • Legacy At Park Meadows
    • Levy Crossing
    • McGregor Estates
    • North Gate
    • Park Meadows
    • Ridge at Belle Meadows
    • Rivers Crossing
    • Settlers Pass
    • South Fork
    • South Pointe
    • The Bend
    • The Enclave At Park Meadows
    • The Lakes At University Parks
    • The Ridge At Belle Meadows
    • The Village at Elm Creek
    • Three Creeks
    • Valley at Great Hills
    • Warriors Legacy
    • Yowell Ranch
  • Southern Texas

    4.5

    802 Homeowner Reviews

    Communities:
    • Arrowhead Farms
    • Barron Crossing
    • Connors Cove
    • Creek Meadows
    • Edgewater
    • Ladera Creek
    • Muir Wood
    • Oakmont
    • Pearlbrook
    • Pecan Lakes Estates
    • Pleasant Hill
    • Southern Pointe
    • Spring Lake
    • Sterling Ridge
    • Summerchase
    • Summerwood Trails
    • The Hills Of Town Creek
    • The Lakes at Crockett Martin
    • Timber Trails
    • Vintage Farms
    • Yaupon Trails

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Waco, TX, on Jul 24, 2024

All was good

4.9
Verified Homeowner
Huntsville, TX, on Jul 24, 2024

We had a leaky roof and it was not replaced to my liking

3.4
Verified Homeowner
Bryan, TX, on Jul 23, 2024

I was unhappy with my sales person. She did not communicate my move in deadline with the builder even though I brought it up many times to her. And then after I was finally in the house, she said she would relay a message to my warranty manager and she never did. I have been 100% satisfied with my builder and warranty manager. They have been very attentive and helpful. The loan process was ridiculous, but I know that would have been with any lender.

4.6
Verified Homeowner
Troy, TX, on Jul 22, 2024

This is my second Stylecraft home and as with the first, I wish the garage was a true “two car garage” as is the case with custom built homes. That additional 2+ feet of width makes a world of difference.

4.7
Verified Homeowner
Killeen, TX, on Jul 22, 2024

Everyone is quick and friendly and very professional.

5.0
Verified Homeowner
Nolanville, TX, on Jul 21, 2024

We still have a few things that the builder has scheduled to complete. They have been wonderful in taking care of things as quickly as possible. We are very happy with there response to every request and the respect and caring they show us with each step along the way.

5.0
Verified Homeowner
Conroe, TX, on Jul 20, 2024

[name removed] and [name removed] took care of any concerns! Very helpful and enjoyed working with them!

5.0
Verified Homeowner
Temple, TX, on Jul 19, 2024

I am very pleased with stylecraft

5.0
Verified Homeowner
Brenham, TX, on Jul 18, 2024

Sale and purchase went smoothly. Time frame was as stated. Some detail workmanship was done hastily and below par. House cleaners left much to be desired. From salesman to warranty personal very polite and helpful.

4.2
Verified Homeowner
Huntsville, TX, on Jul 18, 2024

Agent did not follow through. Failed to respond back to me as promised.

1.5
Verified Homeowner
Waco, TX, on Jul 18, 2024

Great communication throughout the process with 2 exceptions-the Master Bath floor plan was altered and shelving/cubbies were added in the game room without prior notification. The bathroom was a non-issue, but the game room change would have altered other decisions (such as the placement of the TV mounts) and should have been communicated with the option to decline or alter other decisions that were impacted by the change. DJ was fantastic and [name removed] was very helpful throughout.

4.9
Verified Homeowner
Bryan, TX, on Jul 18, 2024

Liked that everything went smooth and had great communication with your team.

4.5
Verified Homeowner
Waco, TX, on Jul 17, 2024

Warranty department is excellent, the agents are fantastic.

4.9
Verified Homeowner
Waco, TX, on Jul 17, 2024

I liked the direct communication and updates I got from [name removed] and DJ. I really appreciated their quick responses and being pro-active in getting my questions answered. I want to particularly point out DJ for his outstanding assistance. He always responded to my questions in a timely manner and I felt he went above and beyond to assist us with the home. He was always professional and knowledgable. I have been highly recommending stylecraft homes because of DJ and the people that work there.

4.7
Verified Homeowner
Bryan, TX, on Jul 17, 2024

Our sales person [name removed] was very transparent about all of the options we could choose from. The build was on schedule and our Super gave us constant updates.

5.0
Verified Homeowner
Anderson, TX, on Jul 17, 2024

From start to finish, everybody at style craft made the process easy to process and move forward. Everyone answered all the questions, and concerns I had very promptly, and then they took action very quickly to get everything resolved. Overall, as a first time home buyer, I have nothing but great things to say about [name removed], [name removed], [name removed], [name removed], and everyone I worked with at style craft. Everybody was communicative, attentive, and very cooperative! I don't think I could've asked for a better first time home buying experience!

5.0
Verified Homeowner
Troy, TX, on Jul 15, 2024

It was a good and smooth process. I only gave a 9 because some items were not completed before closing. Everyone was great to work with.

4.9
Verified Homeowner
Brenham, TX, on Jul 15, 2024

My ceiling leaked after being in my new home for 6 months, we have had electrical issues as well. Everything except the leak has been fixed. Its scheduled this week to be repaired.My hope is the roof leak will get fixed properly and not be putting a bandaid on it.

5.0
Verified Homeowner
Lorena, TX, on Jul 15, 2024

[name removed] and his team have been wonderful to work with and when we've had an issue they have quickly responded and addressed the situation. However, there have been a few things that were not communicated to us such as when the fences and grade was getting redone. We were never notified and that particular contractor was very slow in the process to get the work done. We had a new baby and a dog and it was not an ideal time to be without a fence, but it seemed even more unreasonable that we were without it for 3 months.

4.5
Verified Homeowner
Bryan, TX, on Jul 14, 2024

We had great meetings with [name removed] and [name removed], excellent customer service. We were not as impressed with [name removed] who met with us and our realtor first. She really seemed like she didn’t know her job as well as others.

4.6
Verified Homeowner

Builder Profile

For over 30 years, our family has had a simple philosophy: We build each home as if we are building it for ourselves. We are committed to giving our homeowners MORE…more style, more service, and more value.

Our approach to homebuilding is simple: “Build each home as if you are building it for yourself. Treat each customer with the respect they deserve. And make the building process a positive experience with a can-do attitude and integrity.”

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less