Homebuilder Ratings & Reviews

Stylecraft Reviews

1,743 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

4.3
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

  • Central Texas

    4.2

    782 Homeowner Reviews

    Communities:
    • Brentwood
    • Heartwood Park
    • Lake Pointe
    • Lake Pointe Crossing
    • McGregor Estates
    • North Gate
    • Oak Branch
    • Park Meadows
    • Ridge at Belle Meadows
    • Rivers Crossing
    • Settlers Pass
    • South Fork
    • South Pointe
    • The Bend
    • The Enclave At Park Meadows
    • The Lakes At University Parks
    • The Ridge At Belle Meadows
    • Three Creeks
    • Warriors Legacy
    • Willow Grove
    • Yowell Ranch
  • Southern Texas

    4.4

    961 Homeowner Reviews

    Communities:
    • Arrowhead Farms
    • Barron Crossing
    • Bridgewood
    • Connors Cove
    • Creek Meadows
    • Edgewater
    • Green Trails
    • Heritage Meadows
    • Hills Of Town Creek
    • Ladera Creek
    • Lake Creek Village
    • Muir Wood
    • Oakmont
    • Pearlbrook
    • Pecan Lakes Estates
    • Pleasant Hill
    • Porters Meadow
    • Southern Pointe
    • Spring Lake
    • Sterling Ridge
    • Summerchase
    • Summerwood Trails
    • The Estates At Vintage Farms
    • The Hills Of Town Creek
    • The Lakes at Crockett Martin
    • Timber Trails
    • Vintage Farms
    • Yaupon Trails

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Copperas Cove, TX, on Jun 03, 2023

The purchase experience was great. The problem is after you purchase. The warranty department take tooooo long. We are still waiting.

4.9
Verified Homeowner
Temple, TX, on Jun 03, 2023

Quality of workmanship and products used in the house for the price is not up to my expectation.

4.2
Verified Homeowner
Bryan, TX, on Jun 02, 2023

would have wished to get HOA package at closing?|!

5.0
Verified Homeowner
Belton, TX, on Jun 01, 2023

Great customer service. Mr. [name removed] was very acknowledgable with explaining situations. The customer service response time to work orders is very punctual. Highly recommend stylecraft to any future home buyers.

4.6
Verified Homeowner
Bryan, TX, on Jun 01, 2023

Everyone has responded quickly to any concerns.

4.0
Verified Homeowner
Texas City, TX, on May 31, 2023

Staff is very respectful, the home is generally well-built, people are very receptive to my calls

3.3
Verified Homeowner
Bryan, TX, on May 28, 2023

Our faucet and cabinets have not been fixed yet, They have attempted to fix the faucet twice but it was never fixed properly because it wasn't installed properly to begin with. The cabinet skins on the outside of the cabinets do not match. We have called countless times to no avail. Many things in the house were done very cheaply.

3.0
Verified Homeowner
Waco, TX, on May 28, 2023

Super fast and easy

5.0
Verified Homeowner
Huntsville, TX, on May 26, 2023

I have disliked the warranty service because they don’t want to outsource some of the projects to professionals they want to save money and try to do it themselves. The customer service lady that I speak with in [name removed] is so nice and great communicator. There are things that I believe we bring to their attention but the warranty service just says it is fine and not to worry about it.

2.0
Verified Homeowner
Temple, TX, on May 24, 2023

The team was great and communication: but I dislike that fact I signed on 4/24 but I did not get my keys until 4/27, they had to the change the lock because they misplaced all the keys

3.2
Verified Homeowner
College Station, TX, on May 23, 2023

There were a few items that needed addressing. Stylecraft builders and personnel were right on it with a solution. The team was very accommodating! I would recommend [name removed] to anyone interested in building a home

4.7
Verified Homeowner
College Station, TX, on May 23, 2023

Overall we luv the house, the only minor hiccup is the water heater, we had to open the master bathroom faucet for the heater to kick in. But other than that we love the house and the whole property

4.4
Verified Homeowner
Lorena, TX, on May 22, 2023

There has been a considerable turn over (other than [name removed]) in regards of whom to contact about the building process and warranty. I believe this has resulted in issues being "dropped" or forgotten about. I can say that the current cohort has been responsive and timely.

2.7
Verified Homeowner
College Station, TX, on May 21, 2023

It took a few attempts, but eventually the problems got fixed.

3.5
Verified Homeowner
Temple, TX, on May 21, 2023

Everyone had been very nice and helpful

4.2
Verified Homeowner
College Station, TX, on May 21, 2023

Smooth transaction as [name removed] did a great job. Superindent on walk through was attentive and corrected the few deficiencies we found.

4.7
Verified Homeowner
College Station, TX, on May 21, 2023

Great service, customer care, and continuous follow-ups on a regular basis. Great overall experience starting from walking the home to onboarding, moving in, and quick response when contacted.

5.0
Verified Homeowner
Killeen, TX, on May 20, 2023

I disliked the hesitation from the blue tape walk through to fix things considered “normal” I expected my house to be new and clean.

4.7
Verified Homeowner
Lorena, TX, on May 15, 2023

I am unable to reach the people I need through the system. Promises made just before closing were not kept or followed through

2.5
Verified Homeowner
Lorena, TX, on May 15, 2023

Everything was GREAT from sales people to repairs!

4.6
Verified Homeowner

Builder Profile

For over 30 years, our family has had a simple philosophy: We build each home as if we are building it for ourselves. We are committed to giving our homeowners MORE…more style, more service, and more value.

Our approach to homebuilding is simple: “Build each home as if you are building it for yourself. Treat each customer with the respect they deserve. And make the building process a positive experience with a can-do attitude and integrity.”

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less