Homebuilder Ratings & Reviews

Stylecraft Reviews

1,672 Homeowner Reviews Completed Mar 2023 - Sep 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

  • Central Texas

    4.4

    881 Homeowner Reviews

    Communities:
    • Eastern Wells
    • Hartrick Ranch
    • Heartwood Park
    • Lake Pointe
    • Lake Pointe Crossing
    • Lakes University Parks
    • Legacy At Park Meadows
    • Levy Crossing
    • McGregor Estates
    • North Gate
    • Park Meadows
    • Ridge at Belle Meadows
    • Rivers Crossing
    • Settlers Pass
    • South Fork
    • South Pointe
    • The Enclave At Park Meadows
    • The Lakes At University Parks
    • The Ridge At Belle Meadows
    • The Village at Elm Creek
    • Three Creeks
    • Valley at Great Hills
    • Warriors Legacy
    • Yowell Ranch
  • Southern Texas

    4.5

    791 Homeowner Reviews

    Communities:
    • Arrowhead Farms
    • Connors Cove
    • Creek Meadows
    • Edgewater
    • Ladera Creek
    • Muir Wood
    • Oakmont
    • Pearlbrook
    • Pecan Lakes Estates
    • Pleasant Hill
    • Southern Pointe
    • Spring Lake
    • Sterling Ridge
    • Summerchase
    • Summerwood Trails
    • The Hills Of Town Creek
    • The Lakes at Crockett Martin
    • Timber Trails
    • Vintage Farms
    • Yaupon Trails

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Bryan, TX, on Sep 12, 2024

Problem is not with the customer care as such but with some things we have been disappointed in. It takes "forever" to get hot water to our kitchen sink and bathroom sinks and showers. The paint on the exterior of our front door seems of a low quality as when wiped down with a wet rag it comes off. Also, parts of the stone siding at the front entryway slough off after a good rain. When the back patio was repoured the wood piece under the back door was not replaced. Other than that, we are satisfied with the house.

4.4
Verified Homeowner
Copperas Cove, TX, on Sep 12, 2024

I did not like the communication with the lender, [name removed]. I also despised the interaction towards the end, where they gave me the keys after closing, then wanted me to return them, due to a mistake that was made by [name removed], at the title office. This really soured the experience for me. I would NEVER recommend [name removed], or [name removed] to any of my family, friends, or colleagues.

3.4
Verified Homeowner
Temple, TX, on Sep 10, 2024

I liked most things

4.6
Verified Homeowner
Copperas Cove, TX, on Sep 08, 2024

Great experience everyone did a great job on the home

5.0
Verified Homeowner
Conroe, TX, on Sep 08, 2024

Everyone very nice, quick attention to issues and any questions. So far a awesome experience.

5.0
Verified Homeowner
Conroe, TX, on Sep 08, 2024

Totally happy

5.0
Verified Homeowner
Belton, TX, on Sep 08, 2024

Paint on doorknobs. Paint on floor. Paint on toilet paper holder and pin hole at holder. Paint on kitchen cabinets. [name removed] and scratches on kitchen cabinets. Hinges loose on shower glass door this is a safety issue. Stove bottom draw very unstable. Main bathroom vanity large indentation in front.

3.7
Verified Homeowner
Caldwell, TX, on Sep 08, 2024

Nothing so far

4.9
Verified Homeowner
Temple, TX, on Sep 07, 2024

Everyone is engaged in the process. From the initial call or meeting about interest in a home to the 1 year warranty email/calls. It has been a great experience, the home buying process sounds scary and could be overwhelming but the Style-craft team made it so easy! We can’t wait to buy our next home with them!

5.0
Verified Homeowner
Killeen, TX, on Sep 06, 2024

I like that every on was on top of everything. They made you feel like you and your house matter.

5.0
Verified Homeowner
Bryan, TX, on Sep 05, 2024

Overall, I have had a great experience with my Stylecraft home so far. The only issues we have had are with our air conditioner. We had a warranty person come out to eval the air conditioner and he claimed the issue was coming from the coolant levels being low. We asked if it was because there was a leak and he said no, that it was just because the coolant wasn’t filled up from the beginning. Within 2 weeks (just as our warranty expired) it was having issues again. Thankfully we were able to utilize manufacturers warranty and it turned out there was an enormous leak.

3.8
Verified Homeowner
Killeen, TX, on Sep 04, 2024

The lack of communication, the rush of everything, leaving the home completely trashed full of building material and never getting house to 100 percent

2.7
Verified Homeowner
Lorena, TX, on Sep 03, 2024

Everyone was helpful, had a good sense of humor, and all just great.

5.0
Verified Homeowner
Killeen, TX, on Sep 03, 2024

I had a few issues which were address in addressed promptly and efficiently.

5.0
Verified Homeowner
Waco, TX, on Sep 01, 2024

[name removed] was very friendly and responsive during the entire process. DJ was also very helpful, efficient, responsive and responsible with issues brought to his attention. Great communication through email and text.

4.6
Verified Homeowner
Waco, TX, on Sep 01, 2024

I have no complaints about anything. My move was easy and purchase experience was a little rocky due to a Leander not knowing her job.

4.5
Verified Homeowner
Brenham, TX, on Sep 01, 2024

excelent

5.0
Verified Homeowner
Killeen, TX, on Aug 30, 2024

The house is not ready for installing the internet, that is one of the most important nowadays. My house at [name removed] [name removed], [name removed], TX 76542 doesn’t have the internet box ready, as same as 900, 904 and 906, meanwhile, across the street which is empty, the internet boxes are ready. It’s really disappointed, because I trusted you guys so bad, and not even checked the box.

3.5
Verified Homeowner
Huntsville, TX, on Aug 30, 2024

Had no problems with any of it. Very easy experience.

4.9
Verified Homeowner
China Spring, TX, on Aug 29, 2024

Warranty manager won’t respond when asking home updates

0.5
Verified Homeowner

Builder Profile

For over 30 years, our family has had a simple philosophy: We build each home as if we are building it for ourselves. We are committed to giving our homeowners MORE…more style, more service, and more value.

Our approach to homebuilding is simple: “Build each home as if you are building it for yourself. Treat each customer with the respect they deserve. And make the building process a positive experience with a can-do attitude and integrity.”

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less