Homebuilder Ratings & Reviews

Stylecraft Reviews

1,793 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

  • Central Texas

    4.5

    1,045 Homeowner Reviews

    Communities:
    • Eastern Wells
    • Hartrick Ranch
    • Heartwood Park
    • Lake Pointe
    • Legacy At Park Meadows
    • Levy Crossing
    • McGregor Estates
    • North Gate
    • Park Meadows
    • Ridge at Belle Meadows
    • Rivers Crossing
    • South Fork
    • South Pointe
    • The Enclave At Park Meadows
    • The Lakes At University Parks
    • The Ridge At Belle Meadows
    • The Valley at Great Hills
    • The Village at Elm Creek
    • Three Creeks
    • Turnbo Ranch
    • Warriors Legacy
    • Yowell Ranch
  • Southern Texas

    4.5

    748 Homeowner Reviews

    Communities:
    • Arrowhead Farms
    • Cedar Rock
    • Creek Meadows
    • Edgewater
    • Foxwood Crossing
    • Grand Lakes
    • Ladera Creek
    • Muir Wood
    • Oakmont
    • Pearlbrook
    • Pleasant Hill
    • Southern Pointe
    • Spring Lake
    • Sterling Ridge
    • Summerchase
    • Summerwood Trails
    • The Estates At Vintage Farms
    • The Hills Of Town Creek
    • The Lakes at Crockett Martin
    • Timber Trails
    • Vintage Farms
    • Yaupon Trails

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Nolanville, TX, on Jun 30, 2025

I appreciated the portal was there to access with speedy return response to get assistance with issues

2.8
Verified Homeowner
Temple, TX, on Jun 30, 2025

Went through several superintendents during the construction

4.6
Verified Homeowner
Waco, TX, on Jun 30, 2025

Responsiveness

5.0
Verified Homeowner
Troy, TX, on Jun 30, 2025

My experience with Style Craft was so smooth no problems. If there was an issue it was fixed quickly. They truly went above and beyond.

4.5
Verified Homeowner
Killeen, TX, on Jun 29, 2025

I liked the efficiency with which the process was handled. The agents were professional and knowledgeable in every regard.

5.0
Verified Homeowner
Huntsville, TX, on Jun 29, 2025

They were friendly and answered all my questions. Was easy to get a hold of them on the phone and was a good experience

5.0
Verified Homeowner
Brenham, TX, on Jun 29, 2025

[name removed], [name removed], [name removed], etc... were all incredibly helpful, and kind, throughout the entire process. On the customer service side of things, [name removed] exceeded all expectations.

5.0
Verified Homeowner
Waco, TX, on Jun 29, 2025

[name removed] answered all of our concerns and helped us find the home that fit our family. She kept me on the loop with everything. Very knowledgeable and professional

5.0
Verified Homeowner
Waco, TX, on Jun 29, 2025

From the very beginning, I got the same run around..."we are just a production builder, no we cannot do that for you.” The foundation had been framed, nothing else. I kindly asked for a water softener or at the very least, a plumbing loop out. Nope, we’re just a production builder. Throughout the build, I caught many things that were alarming. The crack in the foundation on the north side of the home outside of the master bath sink drain...ultimately it was very hard to see where it was because they cover every bit of the foundation showing below the siding with stucco to conceal any cracks. Next was the front porch post and stone being hit by a tractor breaking all the stone. By the time I was able to inspect it, it was repaired but was undetermined if it did structural damage at the porch ceiling. Next was the poor decision to put the front sidewalk guttering downspout and concrete splash pad right on the sidewalk, blocking approximately 50% of the walkable space on the sidewalk and an extreme trip hazard, not including the un-usability of the sidewalk for wheelchair access. At the end of April, we did the pre-closing walk through. Many things were caught that should have been fixed before we ever arrived. Several things stood out as being completely and utterly wrong! First was the extreme wobble of the outside heat pump compressor unit. I was assured it would be fixed correctly. One week later at the final inspection, the wobble was fixed...but in the most unreasonable way ever!... a wooden construction pencil was stuck under the front corner to stop the wobble. I regret not walking away from the home completely at this point! If you think I am dumb enough to not recognize that something has been fixed so haphazardly, then you are gravely mistaken. Next, I asked [name removed] about the vents on the side of the house. "Is that painted closed?" "No, we check every one and make sure its good to go." Guess what? A week later when we had the dryer delivered, the dryer would not dry the clothes because...you guessed it...the vent was stuck closed with the paint. Next was the front corbel on the side of the garage door. The bottom was hit with a nail gun and completely split. Warrens fix? Just put some brown caulking in it. Inside the house were about 18 scuffs on the paint. At first glance, this is all pretty fixable. But on closing day final walk through, guess what? The scuff marks were touched up with gloss paint instead of egg shell! Ughhh! Is this amateur hour??? During pre-delivery walk through, complete muddy footprints were found on every step of the carpeted stairs. Dried mud! How was this not caught before days before we arrived? The back fence: approximately 1/3 of the way from west to east, there was a 3" step along the top level. [name removed]'s thought: "Oh they must have started at each end and that is were they met in the middle." I also commented about the weirdness of chunks of concrete in the backyard grass and one of the squawks was to have them clean up the backyard. Complete B.S.! I commented on the un-levelness of the fence several times and [name removed] said they would not fix it. The stair railing: During initial orientation, I was walking down the stairs with my hand on the railing. I got a splinter in my palm because it was so rough. During final walk through, the rework job was absolutely trash. Still to this day, the hand rail is rough and the varnish is tacky. After closing and upon further inspection, there is a huge dump of concrete behind the back fence... I realized what they did...the concrete guys took down the fence and used a wheelbarrow to pour the back patio...they did not put the fence back together correctly. I firmly believe [name removed] knew this and tried to cover it up. 2 of the widows were not able to be closed and locked, including 1 upstairs. Warrens comment: "Well, at least no one will be able to break into this one." 2 of the kitchen cabinets face frames had cracks in them where the hinges were put in...because someone was too lazy to predrill the hole...a standard practice that every finish carpenter knows! The red paint on the drive way! Should I even go there? Still being worked out and TBD. Upon final walkthrough, the house floors were very dirty. We were told that when we were away at closing, they would do a cleaning. After closing, we arrived back at the house and noticed they house had not been cleaned. We started unloading our stuff. Closing was at 2pm. At 4pm, the cleaning crew showed up and asked if they could clean. Of course and par for the course, they did a half-assed job. A bucket of water and a dirty mop were used. It was absolutely disgusting. One of the guarantees was that the house would be clean and all the cabinets would be wiped out. NOPE! I had to wipe out every one of them! Things that were not caught during the orientation: The completely wrong trim is used around the doors and the door plunger hits on the trim of every single door before hitting the striker plate. It is now leaving a dent and black mark on the entry doors (garage and front door). The garage door apron on the east side of the garage door holds water after every rain. There is not a slight angle allowing water to drain away. This will not be a problem in the summer, but I fear in the winter this will freeze and end up cracking. The drainage along the east side of the house is atrocious. I estimate its 6” lower adjacent to the heat pump than it is at the front curb. The front yard outside of the tree is completely flat also, no drainage at all. It is a swamp. I realize it’s been unusually rainy, with a few periods of dry spells, but the water has not gone away one bit. The master bath shower floor “oil cans.” When you stand on it, it flexes like there is improper structure below it. Also, after a shower, water stands in the corners and will not drain.

1.6
Verified Homeowner
Huntsville, TX, on Jun 29, 2025

I have no complaints overall Style craft was awesome [name removed],[name removed]&[name removed] were amazing to work with everything was explained very thoroughly! I would highly recommend Style craft to friends and family!

4.9
Verified Homeowner
Bryan, TX, on Jun 28, 2025

The people we worked with were all kind and knowledgeable. Very helpful.

4.5
Verified Homeowner
Killeen, TX, on Jun 27, 2025

The termination of the house are so bad the year warranty don't cover anything and we paid for HOA but all the surrounding areas are ugly you can even walk on the sidewalk because the grass and bushes

3.2
Verified Homeowner
Lorena, TX, on Jun 26, 2025

Staff I dealt with were all very nice and accommodating. Website info and Stylecraft systems of communication are very helpful.

5.0
Verified Homeowner
College Station, TX, on Jun 25, 2025

Stylecraft employees were easy to work with

4.4
Verified Homeowner
Killeen, TX, on Jun 25, 2025

We’ve had several unresolved issues with our home that we’re still waiting on, and I’m hoping someone from the company will finally take responsibility and contact us. When we removed the carpet, we discovered a significant deficiency under the door—an installation mistake that left a large, uncovered gap. This wasn’t visible during the final walkthrough due to the carpet, but now we’re being told that removing the carpet voided the warranty, so they won’t fix it. That’s extremely frustrating, considering the issue was clearly there from the beginning. There were also multiple deficiencies listed on the final walkthrough form, but only a few were actually addressed. Several items remain unresolved, including a window in the Studio room that we were specifically told would be replaced. On top of that, the driveway and exterior were never pressure washed due to a city water restriction at the time. I followed up after the restriction was lifted and was told they would schedule it—but no one ever did. I’ve tried multiple times to get answers and schedule these fixes. This has been an ongoing issue, and I would appreciate it if someone from the team could contact me directly to resolve everything that’s still outstanding. There has been a lot of miscommunication from the beginning.

1.7
Verified Homeowner
Snook, TX, on Jun 25, 2025

The process was very easy and I am very satisfied with the home. Thanks!

5.0
Verified Homeowner
Bryan, TX, on Jun 23, 2025

It felt simple and straightforward. Each phase of the process connected with the next easily. From sales to warranty to financing, it made sense. It's clear the process is a well-oiled machine and that came through.

4.7
Verified Homeowner
Brenham, TX, on Jun 22, 2025

Everything was as expected and stylecraft helped me to expedite the closing.

4.5
Verified Homeowner
Conroe, TX, on Jun 22, 2025

I definitely appreciated timely responses to my questions.

4.8
Verified Homeowner
Waco, TX, on Jun 21, 2025

Great people. DJ, [name removed], [name removed], and [name removed] have been great.

4.6
Verified Homeowner

Builder Profile

Stylecraft logo

For over 30 years, our family has had a simple philosophy: We build each home as if we are building it for ourselves. We are committed to giving our homeowners MORE…more style, more service, and more value.

Our approach to homebuilding is simple: “Build each home as if you are building it for yourself. Treat each customer with the respect they deserve. And make the building process a positive experience with a can-do attitude and integrity.”

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
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In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

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