Homebuilder Ratings & Reviews

Stylecraft Reviews

1,691 Homeowner Reviews Completed May 2023 - Nov 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

  • Central Texas

    4.4

    913 Homeowner Reviews

    Communities:
    • Eastern Wells
    • Hartrick Ranch
    • Heartwood Park
    • Lake Pointe
    • Lake Pointe Crossing
    • Lakes University Parks
    • Legacy At Park Meadows
    • Legacy Park Meadows
    • Levy Crossing
    • McGregor Estates
    • North Gate
    • Park Meadows
    • Ridge at Belle Meadows
    • Rivers Crossing
    • Settlers Pass
    • South Fork
    • South Pointe
    • The Enclave At Park Meadows
    • The Lakes At University Parks
    • The Ridge At Belle Meadows
    • The Village at Elm Creek
    • Three Creeks
    • Valley at Great Hills
    • Valley Great Hills
    • Warriors Legacy
    • Yowell Ranch
  • Southern Texas

    4.5

    778 Homeowner Reviews

    Communities:
    • Arrowhead Farms
    • Connors Cove
    • Creek Meadows
    • Edgewater
    • Ladera Creek
    • Muir Wood
    • Oakmont
    • Pearlbrook
    • Pecan Lakes Estates
    • Pleasant Hill
    • Southern Pointe
    • Spring Lake
    • Sterling Ridge
    • Summerchase
    • Summerwood Trails
    • The Estates At Vintage Farms
    • The Hills Of Town Creek
    • The Lakes at Crockett Martin
    • Timber Trails
    • Vintage Farms
    • Yaupon Trails

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Nolanville, TX, on Nov 04, 2024

When we first toured the model home my and I really felt welcomed. The house itself was very inviting and we were suprised how well the company made good use of the 2,000 sq ft. We were living in a 3,200 sq ft house and we thought we would really feel cramped but, not so. Really "connected" with this house. As always and no matter who the builder is there will always be a bumpy road. First was the time factor, thought it took longer than what we had figured. The only dislike is the paint job. We should be able to select the paint type. We really didn't want flat paint. Another thing, [name removed] needs to find another painting crew. We noticed the paint job was sloppy. One example is, we noticed ceiling paint on the white moulding. We understand that [name removed] wants to build a readily affordable home. But if homeowner wants to spend extra money, why not?? So I believe upgrades should be allowed if the homeowner wants them. Overall, we are very pleased

4.6
Verified Homeowner
Waco, TX, on Nov 04, 2024

great staff start to finish

4.6
Verified Homeowner
Temple, TX, on Nov 04, 2024

I liked the home and customer service with no issues.

5.0
Verified Homeowner
Huntsville, TX, on Nov 04, 2024

I had the BEST experience with [name removed]. [name removed] and [name removed] were amazing to work with. They were friendly, professional and caring. They wanted my home to be perfect for me and made every effort to see it through. I will recommend [name removed] to my family and friends over any other builder, anytime. I am thrilled and in love with my home. Thank you, all. ?

5.0
Verified Homeowner
Temple, TX, on Nov 03, 2024

The purchase experience was smooth until we moved in. There was no issues.

4.8
Verified Homeowner
Copperas Cove, TX, on Nov 03, 2024

[name removed] has been great keeping in touch with us about our warranty and meetin our necessities for our home. Our only issue in the beginning was the irrigation system but that was dealt with and since then we have had no issues with it

4.9
Verified Homeowner
Copperas Cove, TX, on Nov 02, 2024

The oven breaker keeps flipping, and we've had nothing and electrician and an oven repair man tell us it is the other person's issue which is just very frustrating

3.7
Verified Homeowner
College Station, TX, on Nov 02, 2024

Customer service has been fantastic. It's obvious that the company understands that not everything can work all the time, so they make up for it with wonderful customer service that is friendly and efficient.

4.9
Verified Homeowner
Belton, TX, on Nov 02, 2024

Warranty service is extremely responsive to our family's needs and customer service has been excellent throughout our first time home buying experience

4.4
Verified Homeowner
Bryan, TX, on Nov 01, 2024

My home is wonderful. I am very pleased with it overall. There was very little “give” on negotiations when the market is down and homes aren’t selling. There are several things that I missed in the walk through, or things that didn’t get completed that I missed (mostly paint). But the people at Stylecraft that directly worked with deserve a 10! They were wonderful. The quality of my home is great! The upper management were difficult to negotiate with.

4.8
Verified Homeowner
College Station, TX, on Nov 01, 2024

EASY

4.5
Verified Homeowner
Nolanville, TX, on Nov 01, 2024

If I have had a problem, [name removed] has shown up same day or the very next day. I have zero dislikes so far.

5.0
Verified Homeowner
Brenham, TX, on Nov 01, 2024

Not being informed of changes to lighting fixtures and door type during construction. I might have made different choices to other things if I knew of these changes and not have been surprised during walk through.

4.8
Verified Homeowner
Bryan, TX, on Nov 01, 2024

We don't care for the dishwasher, but other appliances were nice. Also the AC filters are quite high up and require a ladder to replace. High points include the lovely gray laminate in the kitchen/living room and the leveling -- no puddles in the back yard or standing water.

4.7
Verified Homeowner
Bryan, TX, on Oct 31, 2024

It was an easy process from start to finish also I want to thank [name removed] and his family who lives 10623 Natural Pond who recommend

4.9
Verified Homeowner
Belton, TX, on Oct 31, 2024

Very quick to fix any problems that arise

5.0
Verified Homeowner
Bryan, TX, on Oct 30, 2024

Warranty and customer care service have been great it has taken some time to get some issues taken care of due to the amount of vendors involved. However everything is being taken care of.

4.4
Verified Homeowner
Huntsville, TX, on Oct 30, 2024

Supposedly professionals acting unprofessional.

2.6
Verified Homeowner
Killeen, TX, on Oct 29, 2024

Liked: [name removed] was very nice to work with. Disliked: items not being completed by closing. However [name removed] has stay In Contact to make sure all items are completed.

3.8
Verified Homeowner
Waco, TX, on Oct 29, 2024

Like the promptness and speed of construction. Dislike the loan part ([name removed] lending). No communication, worst customer service I have seen in any lending company.

4.2
Verified Homeowner

Builder Profile

For over 30 years, our family has had a simple philosophy: We build each home as if we are building it for ourselves. We are committed to giving our homeowners MORE…more style, more service, and more value.

Our approach to homebuilding is simple: “Build each home as if you are building it for yourself. Treat each customer with the respect they deserve. And make the building process a positive experience with a can-do attitude and integrity.”

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less