Top Homebuilder Ratings & Reviews

The Olson Company

District Walk - Anaheim

26 Homeowner Reviews Completed Jul 2018 - Jan 20

Overall Satisfaction

4.9
Customers' overall satisfaction
4.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

5.0

Purchase Experience

5.0

Home Personalization Experience

4.9

Lender Experience

4.8

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.9

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Anaheim, on Jan 17, 2020

Everybody is super nice and responsive in a timely manner. Super helpful in answering questions even if it's not their department.

5.0
Verified Homeowner
Anaheim, on Jan 11, 2020

I enjoyed receiving weekly updates on the progress of my home. Seeing everything come together was a rewarding experience.

4.8
Verified Homeowner
Anaheim, on Jan 07, 2020

Everyone who works for [name removed] has gone above and beyond! I've been impressed by their commitment to great customer service, amazing home-buying experience, and the quality of craftsmanship.

5.0
Verified Homeowner
Anaheim, on Jan 06, 2020

The customer service from all of the members.

5.0
Verified Homeowner
Anaheim, on Jan 06, 2020

Working with [name removed]

5.0
Verified Homeowner
Anaheim, on Dec 31, 2019

The individuals you have in place are so courteous and responsive! Starts with [name removed] who ALWAYS checks on everything, gets back to me immediately and always so nice. Then you have [name removed] and [name removed] who ALWAYS are on site, making themselves available and take the time to help from the smallest issues to whatever is needed. They take the extra time AFTER their day to assure what concerns I have had is ok. Can’t ever begin to thank and express my gratitude for [name removed], [name removed] and [name removed]!!! I would like to go on record and will do whatever needed to make sure that the 3 of them get proper notoriety and acknowledgment for this efforts and going way above the line of work!!!! V Patel 626 S [name removed] Way [name removed], CA 92805

5.0
Verified Homeowner
Anaheim, on Dec 31, 2019

[name removed] is amazing. He's been extremely helpful and caring.

5.0
Verified Homeowner
Anaheim, on Dec 31, 2019

[name removed] is the best! Talk about follow up, ensuring that everything is working and in good condition. He's always available for any concerns/ questions. He even helped us with his presence when our furniture was delivered while we were at work. He best represents the company with his excellent customer service, courtesy and positive attitude. My family and I are very very grateful.

5.0
Verified Homeowner
Anaheim, on Oct 10, 2019

[removed]’s customer service and prompt responses to any issues I had with my home. Excellent work across the board!

5.0
Verified Homeowner
Anaheim, on Sep 27, 2019

It was easy working with the sales staff and [removed] is very attentive to my repair issues

5.0
Verified Homeowner
Anaheim, on Sep 21, 2019

Easy move in and the engagement from [removed] company with the homeowner's to ensure satisfaction. [removed] is awesome!!

5.0
Verified Homeowner
Anaheim, on Aug 27, 2019

I like the ability to contact customer service rep to have any issue or question resolved.

4.9
Verified Homeowner
Anaheim, on Aug 26, 2019

Sales team is very patient and helpful

4.9
Verified Homeowner
Anaheim, on Aug 15, 2019

My representatives that helped me. [removed], [removed] and [removed] (and others!)

5.0
Verified Homeowner
Anaheim, on Aug 14, 2019

The access i had to my home and the staff when i had questions or concerns

4.7
Verified Homeowner
Anaheim, on Aug 12, 2019

A very high degree of professionalism among the team. Very courteous, respectful, addressed each of our question, concern. Great follow through, and communication. Everything was delivered as promised. Attention to details. Made our home buying experience easy and hassle free. Kudos to [removed], [removed], [removed] and the rest of the team. We are very grateful.

5.0
Verified Homeowner
Anaheim, on Aug 10, 2019

The sales Representatives [removed] and [removed] always took my calls, replied to my emails and always kept me updated on the progress. [removed], [removed] and [removed] have been nothing but amazing when it comes to needing things taken care of, always checking on me to see if I have noticed anything after getting settled in and do such an amazing job reassuring me to where I have that secure feeling of I’m in great hands.

5.0
Verified Homeowner
Anaheim, on Aug 09, 2019

Fast smooth seamless experience from build out to move in. Can't say enough. [removed] and [removed] have been so nice to us.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Anaheim, on Jan 17, 2020

Everybody is super nice and responsive in a timely manner. Super helpful in answering questions even if it's not their department.

5.0
Verified Homeowner
Anaheim, on Jan 11, 2020

I enjoyed receiving weekly updates on the progress of my home. Seeing everything come together was a rewarding experience.

4.8
Verified Homeowner
Anaheim, on Jan 07, 2020

Everyone who works for [name removed] has gone above and beyond! I've been impressed by their commitment to great customer service, amazing home-buying experience, and the quality of craftsmanship.

5.0
Verified Homeowner
Anaheim, on Jan 06, 2020

The customer service from all of the members.

5.0
Verified Homeowner
Anaheim, on Oct 10, 2019

[removed]’s customer service and prompt responses to any issues I had with my home. Excellent work across the board!

5.0
Verified Homeowner
Anaheim, on Sep 27, 2019

It was easy working with the sales staff and [removed] is very attentive to my repair issues

5.0
Verified Homeowner
Anaheim, on Sep 21, 2019

Easy move in and the engagement from [removed] company with the homeowner's to ensure satisfaction. [removed] is awesome!!

5.0
Verified Homeowner
Anaheim, on Aug 27, 2019

I like the ability to contact customer service rep to have any issue or question resolved.

4.9
Verified Homeowner
Anaheim, on Aug 26, 2019

Sales team is very patient and helpful

4.9
Verified Homeowner
Anaheim, on Aug 15, 2019

My representatives that helped me. [removed], [removed] and [removed] (and others!)

5.0
Verified Homeowner
Anaheim, on Aug 14, 2019

The access i had to my home and the staff when i had questions or concerns

4.7
Verified Homeowner
Anaheim, on Aug 12, 2019

A very high degree of professionalism among the team. Very courteous, respectful, addressed each of our question, concern. Great follow through, and communication. Everything was delivered as promised. Attention to details. Made our home buying experience easy and hassle free. Kudos to [removed], [removed], [removed] and the rest of the team. We are very grateful.

5.0
Verified Homeowner
Anaheim, on Aug 10, 2019

The sales Representatives [removed] and [removed] always took my calls, replied to my emails and always kept me updated on the progress. [removed], [removed] and [removed] have been nothing but amazing when it comes to needing things taken care of, always checking on me to see if I have noticed anything after getting settled in and do such an amazing job reassuring me to where I have that secure feeling of I’m in great hands.

5.0
Verified Homeowner
Anaheim, on Aug 09, 2019

Fast smooth seamless experience from build out to move in. Can't say enough. [removed] and [removed] have been so nice to us.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Anaheim, on Jan 06, 2020

Working with [name removed]

5.0
Verified Homeowner
Anaheim, on Dec 31, 2019

The individuals you have in place are so courteous and responsive! Starts with [name removed] who ALWAYS checks on everything, gets back to me immediately and always so nice. Then you have [name removed] and [name removed] who ALWAYS are on site, making themselves available and take the time to help from the smallest issues to whatever is needed. They take the extra time AFTER their day to assure what concerns I have had is ok. Can’t ever begin to thank and express my gratitude for [name removed], [name removed] and [name removed]!!! I would like to go on record and will do whatever needed to make sure that the 3 of them get proper notoriety and acknowledgment for this efforts and going way above the line of work!!!! V Patel 626 S [name removed] Way [name removed], CA 92805

5.0
Verified Homeowner
Anaheim, on Dec 31, 2019

[name removed] is amazing. He's been extremely helpful and caring.

5.0
Verified Homeowner
Anaheim, on Dec 31, 2019

[name removed] is the best! Talk about follow up, ensuring that everything is working and in good condition. He's always available for any concerns/ questions. He even helped us with his presence when our furniture was delivered while we were at work. He best represents the company with his excellent customer service, courtesy and positive attitude. My family and I are very very grateful.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet