Top Homebuilder Ratings & Reviews

Fig & Fifty Walk - los Angeles Reviews

36 Home Owner Reviews Completed Jan 2018 - Jul 19

Community Score Overview

36 Home Owner Reviews

4.4
Rating of home owners' willingness to recommend this builder
4.6
Overall Satisfaction

PERFORMANCE RATINGS

Overall Satisfaction

4.5

Purchase Experience

4.8

Home Personalization Experience

4.8

Lender Experience

4.8

Construction Experience

4.6

Customer Care Experience

4.8

Home Readiness

3.9

Installation & Workmanship

4.6

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS

Los Angeles, on Mar 09, 2019

It's great to know that there is a pathway to address any concerns. The Homeowner Satisfaction team are very responsive and supportive.

5.0
Verified Home Owner
Los Angeles, on Feb 14, 2019

James has been very responsive and friendly. He’s amazing with customer service.

5.0
Verified Home Owner
Los Angeles, on Feb 12, 2019

They follow up with the contractors and owner well. I feel like they want to get the job done for me.

4.2
Verified Home Owner
Los Angeles, on Feb 03, 2019

Sense of security

5.0
Verified Home Owner
Los Angeles, on Feb 01, 2019

James Malcolm has been amazingly helpful in all aspects of customer care. From getting the refrigerator fixed all the way to setting up a garbage account. He is smart, capable, available and always willing to help.

5.0
Verified Home Owner
Los Angeles, on Jan 04, 2019

First, the ease of closing without the long process of biding wars. And second, their commitment to getting things right if things don't work out right away.

4.3
Verified Home Owner
Los Angeles, on Dec 28, 2018

Great location, quality unit with many options.

3.7
Verified Home Owner
Los Angeles, on Dec 23, 2018

No comment

4.9
Verified Home Owner
Los Angeles, on Dec 09, 2018

Responsiveness and customer service

4.8
Verified Home Owner
Los Angeles, on Nov 08, 2018

Deborah, sales agent.

3.4
Verified Home Owner
Los Angeles, on Nov 02, 2018

People helping me were friendly.

4.8
Verified Home Owner
Los Angeles, on Oct 27, 2018

The staff-James and Deborah

4.5
Verified Home Owner
Los Angeles, on Oct 26, 2018

I liked being able to reserve the unit of my choice and not having to compete with other buyers after I paid my deposit. It was also nice to pick the upgrades and finishes. The Olson team was really friendly and knowledgable.

4.7
Verified Home Owner
Los Angeles, on Oct 23, 2018

The customer care team was spectacular-- James and Deborah are committed to making home owners happy and getting things right.

4.3
Verified Home Owner
Los Angeles, on Oct 13, 2018

Deb was great. Overall she was great at communicating with me.

4.8
Verified Home Owner
Los Angeles, on Oct 12, 2018

Getting into the home was very exciting after the gas meter delays. Deb and James are very quick to respond to our questions and concerns. James has been an absolute superstar in helping us make the home perfect. He's very responsive and friendly. We appreciate everything he's done to help us.

5.0
Verified Home Owner
Los Angeles, on Oct 02, 2018

James's feed back

4.7
Verified Home Owner
Los Angeles, on Aug 06, 2018

Quick response to my inquiries

5.0
Verified Home Owner
Los Angeles, on Jul 25, 2018

Responsive and great attitude

5.0
Verified Home Owner
Los Angeles, on Jul 25, 2018

responsiveness.

5.0
Verified Home Owner
Los Angeles, on Jul 10, 2018

James is on top of things and works hard for us new homeowners.

4.7
Verified Home Owner
Los Angeles, on May 22, 2018

The design portion was the most enjoyable.

5.0
Verified Home Owner
Los Angeles, on Mar 24, 2018

Builder uses RDS for design purposes. RDS is highly overpriced, offering poor craftsmanship and customer service. Builder resolved issues after some tense back and forth, escalating some of the issues up to Olson’s company. Grateful for James coming through for us.

4.3
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Los Angeles, on Nov 08, 2018

Deborah, sales agent.

3.4
Verified Home Owner
Los Angeles, on Nov 02, 2018

People helping me were friendly.

4.8
Verified Home Owner
Los Angeles, on Oct 27, 2018

The staff-James and Deborah

4.5
Verified Home Owner
Los Angeles, on Oct 26, 2018

I liked being able to reserve the unit of my choice and not having to compete with other buyers after I paid my deposit. It was also nice to pick the upgrades and finishes. The Olson team was really friendly and knowledgable.

4.7
Verified Home Owner
Los Angeles, on Oct 23, 2018

The customer care team was spectacular-- James and Deborah are committed to making home owners happy and getting things right.

4.3
Verified Home Owner
Los Angeles, on Oct 13, 2018

Deb was great. Overall she was great at communicating with me.

4.8
Verified Home Owner
Los Angeles, on Oct 12, 2018

Getting into the home was very exciting after the gas meter delays. Deb and James are very quick to respond to our questions and concerns. James has been an absolute superstar in helping us make the home perfect. He's very responsive and friendly. We appreciate everything he's done to help us.

5.0
Verified Home Owner
Los Angeles, on May 22, 2018

The design portion was the most enjoyable.

5.0
Verified Home Owner
Los Angeles, on Mar 24, 2018

Builder uses RDS for design purposes. RDS is highly overpriced, offering poor craftsmanship and customer service. Builder resolved issues after some tense back and forth, escalating some of the issues up to Olson’s company. Grateful for James coming through for us.

4.3
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Los Angeles, on Mar 09, 2019

It's great to know that there is a pathway to address any concerns. The Homeowner Satisfaction team are very responsive and supportive.

5.0
Verified Home Owner
Los Angeles, on Feb 14, 2019

James has been very responsive and friendly. He’s amazing with customer service.

5.0
Verified Home Owner
Los Angeles, on Feb 12, 2019

They follow up with the contractors and owner well. I feel like they want to get the job done for me.

4.2
Verified Home Owner
Los Angeles, on Feb 03, 2019

Sense of security

5.0
Verified Home Owner
Los Angeles, on Feb 01, 2019

James Malcolm has been amazingly helpful in all aspects of customer care. From getting the refrigerator fixed all the way to setting up a garbage account. He is smart, capable, available and always willing to help.

5.0
Verified Home Owner
Los Angeles, on Oct 02, 2018

James's feed back

4.7
Verified Home Owner
Los Angeles, on Aug 06, 2018

Quick response to my inquiries

5.0
Verified Home Owner
Los Angeles, on Jul 25, 2018

Responsive and great attitude

5.0
Verified Home Owner
Los Angeles, on Jul 25, 2018

responsiveness.

5.0
Verified Home Owner
Los Angeles, on Jul 10, 2018

James is on top of things and works hard for us new homeowners.

4.7
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Los Angeles, on Jan 04, 2019

First, the ease of closing without the long process of biding wars. And second, their commitment to getting things right if things don't work out right away.

4.3
Verified Home Owner
Los Angeles, on Dec 28, 2018

Great location, quality unit with many options.

3.7
Verified Home Owner
Los Angeles, on Dec 23, 2018

No comment

4.9
Verified Home Owner
Los Angeles, on Dec 09, 2018

Responsiveness and customer service

4.8
Verified Home Owner