Top Homebuilder Ratings & Reviews

Gateway Walk - gardena Reviews

10 Home Owner Reviews Completed Jan 2018 - Jul 19

Community Score Overview

10 Home Owner Reviews

4.6
Rating of home owners' willingness to recommend this builder
4.7
Overall Satisfaction

PERFORMANCE RATINGS

Overall Satisfaction

4.9

Purchase Experience

4.8

Home Personalization Experience

4.9

Lender Experience

4.5

Construction Experience

4.9

Customer Care Experience

5.0

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS

Gardena, on Mar 16, 2018

Sorin provides exceptional service and support. He's always available, always follows up, and always makes sure things are going well. He's made our experience with Olson Company a great one

5.0
Verified Home Owner
Gardena, on Feb 01, 2018

Really good quality work.

4.9
Verified Home Owner
Gardena, on Nov 07, 2017

Follow up + updates after purchase

5.0
Verified Home Owner
Gardena, on Sep 25, 2017

I've received awesome service and amazing home in this process

4.9
Verified Home Owner
Gardena, on Sep 20, 2017

Sorin has been amazing at making sure we are satisfied homeowners. He pays attention to details, and is very responsive.

5.0
Verified Home Owner
Gardena, on Sep 08, 2017

Attention to details.

4.7
Verified Home Owner
Gardena, on Sep 06, 2017

Customer Service

5.0
Verified Home Owner
Gardena, on Sep 02, 2017

It was a very smooth process and all my concerns where addressed when I had them

5.0
Verified Home Owner
Gardena, on Aug 30, 2017

Quality of the home and all products are very impressive.

5.0
Verified Home Owner
Gardena, on Aug 28, 2017

The customer service provided has been outstanding.

4.7
Verified Home Owner
Gardena, on Aug 11, 2017

Quality of the follow-up

4.7
Verified Home Owner
Gardena, on Jun 29, 2017

Sorin makes it all smooth and works. Olson team is just amazing.

5.0
Verified Home Owner
Gardena, on Jun 24, 2017

No major issues whatsoever.

5.0
Verified Home Owner
Gardena, on Jun 22, 2017

The Olson Co. did a fantastic job. The home was immaculate.

5.0
Verified Home Owner
Gardena, on Jun 17, 2017

Sorin Michalski. Otherwise, the ratings above would be much lower.

4.3
Verified Home Owner
Gardena, on Jun 10, 2017

Buying a home is a complicated process. What works for us, may not work for another.

4.1
Verified Home Owner
Gardena, on May 25, 2017

The quality of the home is superb. However what stood out the most was the people who work at Olsen company and the quality of service they provide. Deborah and Sorin both made sure our experience in transitioning to our new home was as seamless as possible. Sorin continues to exceed our expectation and deliver the highest level of service there is

5.0
Verified Home Owner
Gardena, on May 18, 2017

All personnel at Olson has been amazing and very kind and caring.

5.0
Verified Home Owner
Gardena, on May 17, 2017

The customer service provided by our home satisfaction team (specifically Sorin Michalski) has been extremely satisfying.

5.0
Verified Home Owner
Gardena, on May 17, 2017

Great Experience

5.0
Verified Home Owner
Gardena, on Apr 26, 2017

The quality of my home as well as the level of service I've received from all the parties involved in this process is extremely high. I've been impressed and pleased with my experience with the Olson Company.

4.5
Verified Home Owner
Gardena, on Apr 05, 2017

Whenever I need something fixed, Sorin responds quickly and gets the job done in a timely manner.

5.0
Verified Home Owner
Gardena, on Feb 23, 2017

Sorin is a wonderful representative of The Olson Company. He follows up immediately after I've asked my questions or expressed any concerns. He provides me with thoughtdul answers and solutions to any issues I may have. He is the ONLY reason for the 10s.

5.0
Verified Home Owner
Gardena, on Jan 31, 2017

There have not been any issues that have hindered my quality of life.

5.0
Verified Home Owner
Gardena, on Jan 11, 2017

I've received a high quality home and have received excellent customer service during this process.

5.0
Verified Home Owner
Gardena, on Jan 11, 2017

Home was built in a timely manner as promised

4.5
Verified Home Owner
Gardena, on Jan 06, 2017

Through the entire, process the Gateway Walk team were just amazing across the board: Janis, Debbie, Sorin, Jeanne, and Victor.

4.4
Verified Home Owner
Gardena, on Dec 15, 2016

Sorin has been great with keeping in touch and helping me out when needed

5.0
Verified Home Owner
Gardena, on Dec 02, 2016

continuous follow-ups and helps for any problems of home

3.9
Verified Home Owner
Gardena, on Oct 23, 2016

High quality. Great customer service.

5.0
Verified Home Owner
Gardena, on Sep 21, 2016

Friendly follow up from the satisfaction team

4.7
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Gardena, on Jun 10, 2017

Buying a home is a complicated process. What works for us, may not work for another.

4.1
Verified Home Owner
Gardena, on May 25, 2017

The quality of the home is superb. However what stood out the most was the people who work at Olsen company and the quality of service they provide. Deborah and Sorin both made sure our experience in transitioning to our new home was as seamless as possible. Sorin continues to exceed our expectation and deliver the highest level of service there is

5.0
Verified Home Owner
Gardena, on May 18, 2017

All personnel at Olson has been amazing and very kind and caring.

5.0
Verified Home Owner
Gardena, on May 17, 2017

The customer service provided by our home satisfaction team (specifically Sorin Michalski) has been extremely satisfying.

5.0
Verified Home Owner
Gardena, on May 17, 2017

Great Experience

5.0
Verified Home Owner
Gardena, on Jan 11, 2017

I've received a high quality home and have received excellent customer service during this process.

5.0
Verified Home Owner
Gardena, on Jan 11, 2017

Home was built in a timely manner as promised

4.5
Verified Home Owner
Gardena, on Jan 06, 2017

Through the entire, process the Gateway Walk team were just amazing across the board: Janis, Debbie, Sorin, Jeanne, and Victor.

4.4
Verified Home Owner
Gardena, on Dec 15, 2016

Sorin has been great with keeping in touch and helping me out when needed

5.0
Verified Home Owner
Gardena, on Dec 02, 2016

continuous follow-ups and helps for any problems of home

3.9
Verified Home Owner
Gardena, on Oct 23, 2016

High quality. Great customer service.

5.0
Verified Home Owner
Gardena, on Sep 21, 2016

Friendly follow up from the satisfaction team

4.7
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Gardena, on Sep 20, 2017

Sorin has been amazing at making sure we are satisfied homeowners. He pays attention to details, and is very responsive.

5.0
Verified Home Owner
Gardena, on Sep 08, 2017

Attention to details.

4.7
Verified Home Owner
Gardena, on Sep 06, 2017

Customer Service

5.0
Verified Home Owner
Gardena, on Jun 29, 2017

Sorin makes it all smooth and works. Olson team is just amazing.

5.0
Verified Home Owner
Gardena, on Jun 22, 2017

The Olson Co. did a fantastic job. The home was immaculate.

5.0
Verified Home Owner
Gardena, on Apr 26, 2017

The quality of my home as well as the level of service I've received from all the parties involved in this process is extremely high. I've been impressed and pleased with my experience with the Olson Company.

4.5
Verified Home Owner
Gardena, on Apr 05, 2017

Whenever I need something fixed, Sorin responds quickly and gets the job done in a timely manner.

5.0
Verified Home Owner
Gardena, on Feb 23, 2017

Sorin is a wonderful representative of The Olson Company. He follows up immediately after I've asked my questions or expressed any concerns. He provides me with thoughtdul answers and solutions to any issues I may have. He is the ONLY reason for the 10s.

5.0
Verified Home Owner
Gardena, on Jan 31, 2017

There have not been any issues that have hindered my quality of life.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Gardena, on Mar 16, 2018

Sorin provides exceptional service and support. He's always available, always follows up, and always makes sure things are going well. He's made our experience with Olson Company a great one

5.0
Verified Home Owner
Gardena, on Feb 01, 2018

Really good quality work.

4.9
Verified Home Owner
Gardena, on Nov 07, 2017

Follow up + updates after purchase

5.0
Verified Home Owner
Gardena, on Sep 25, 2017

I've received awesome service and amazing home in this process

4.9
Verified Home Owner
Gardena, on Sep 02, 2017

It was a very smooth process and all my concerns where addressed when I had them

5.0
Verified Home Owner
Gardena, on Aug 30, 2017

Quality of the home and all products are very impressive.

5.0
Verified Home Owner
Gardena, on Aug 28, 2017

The customer service provided has been outstanding.

4.7
Verified Home Owner
Gardena, on Aug 11, 2017

Quality of the follow-up

4.7
Verified Home Owner
Gardena, on Jun 24, 2017

No major issues whatsoever.

5.0
Verified Home Owner
Gardena, on Jun 17, 2017

Sorin Michalski. Otherwise, the ratings above would be much lower.

4.3
Verified Home Owner