Top Homebuilder Ratings & Reviews

Metro Walk - azusa Reviews

27 Home Owner Reviews Completed Sep 2017 - Mar 19

Community Score Overview

27 Home Owner Reviews

5.0
Rating of home owners' willingness to recommend this builder
4.9
Overall Satisfaction

PERFORMANCE RATINGS

Construction Experience

5.0

Overall Satisfaction

5.0

Move-in Experience

5.0

Purchase Experience

5.0

Mortgage Experience

4.9

Community Profile

The Olson Company logo
#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNER'S VERBATIM COMMENTS

Azusa, on Feb 27, 2019

The Party was very nice, my husband attended and met friends and then I was so happy when I flew home Matt and Richard open up the door when I was locked out and left my keys, they saved my life!!!!

5.0
Verified Home Owner
Azusa, on Feb 27, 2019

Richard making sure we can leave for work for mornings and matt will fix the problems each time we ask.

5.0
Verified Home Owner
Azusa, on Jan 23, 2019

good service and nice people. Thanks!

5.0
Verified Home Owner
Azusa, on Jan 16, 2019

All staff has been extremely helpful in addressing any questions or issues regarding my purchase, in a timely manner.

4.9
Verified Home Owner
Azusa, on Jan 11, 2019

The constant support from the builder representatives and the after move-in satisfaction reps

4.9
Verified Home Owner
Azusa, on Jan 09, 2019

Everybody is very helpful

5.0
Verified Home Owner
Azusa, on Jan 09, 2019

Overall experience was great. We love all the people that we worked with (Ruben, Stevie, Matt, and Richard). Plus great people at Wells Fargo too (Jessica, Lily, and Lana). All of these people are very professional.

5.0
Verified Home Owner
Azusa, on Jan 09, 2019

Everyone was friendly, helpful and always commited to making the process easy and straightforward. It was such a pleasant experience and we truly feel welcomed.

5.0
Verified Home Owner
Azusa, on Jan 09, 2019

From the moment my sister and I walked in the trailer, Ruben made us feel like we were home. That friendliness, concern and care has been experienced with every member of the team. In particular, Ruben, Matt, Richard and Stevie are rock stars and deserve a big raises!!!!

5.0
Verified Home Owner
Azusa, on Dec 29, 2018

Matt and his team are always available and happily go an extra mile to assist!

5.0
Verified Home Owner
Azusa, on Dec 29, 2018

Stevie Matt Ruben Richard are amazing to our family when buying and each day we live here

5.0
Verified Home Owner
Azusa, on Dec 02, 2018

Matt is awesome! He is super nice and helpful! I told my friends how Olson is a great company not only a builder but also a great customer service company.

5.0
Verified Home Owner
Azusa, on Dec 01, 2018

Matt has been vital to our happiness here.

5.0
Verified Home Owner
Azusa, on Nov 29, 2018

Matt has been very kind, helpful and knowledgeable. Any issues have been addressed accordingly and in timely manner.

5.0
Verified Home Owner
Azusa, on Oct 25, 2018

Clint and matt take care of everything in my home

5.0
Verified Home Owner
Azusa, on Oct 08, 2018

good house good service.

5.0
Verified Home Owner
Azusa, on Sep 21, 2018

How easy it was and how nice & helpful Stevie, Ruben, Matt & Cliff are!

5.0
Verified Home Owner
Azusa, on Aug 22, 2018

Ruben, Stevie, Matt and Clint! Everything was nice and smooth and they are all so nice and helpful!

5.0
Verified Home Owner
Azusa, on Aug 21, 2018

Your team, they really stretch and go beyond their responsibility to help.

4.9
Verified Home Owner
Azusa, on Aug 15, 2018

As a first time home buyer I did not know what to expect and was truthfully expecting an overwhelming experience, but the process was actually was easy and painless thanks to the awesome team that helped us along the whole process. Greatly appreciate the help we received from Stevie, Matt, Ruben and Clint.

4.9
Verified Home Owner
Azusa, on Aug 13, 2018

The personal touch from Ruben and Stevie as well as Matt and Clint .

5.0
Verified Home Owner
Azusa, on Aug 13, 2018

Customer satisfaction service from Matt.

4.8
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - Purchase & Move In

Azusa, on Jan 16, 2019

All staff has been extremely helpful in addressing any questions or issues regarding my purchase, in a timely manner.

4.9
Verified Home Owner
Azusa, on Jan 11, 2019

The constant support from the builder representatives and the after move-in satisfaction reps

4.9
Verified Home Owner
Azusa, on Jan 09, 2019

Everybody is very helpful

5.0
Verified Home Owner
Azusa, on Jan 09, 2019

Overall experience was great. We love all the people that we worked with (Ruben, Stevie, Matt, and Richard). Plus great people at Wells Fargo too (Jessica, Lily, and Lana). All of these people are very professional.

5.0
Verified Home Owner
Azusa, on Jan 09, 2019

Everyone was friendly, helpful and always commited to making the process easy and straightforward. It was such a pleasant experience and we truly feel welcomed.

5.0
Verified Home Owner
Azusa, on Jan 09, 2019

From the moment my sister and I walked in the trailer, Ruben made us feel like we were home. That friendliness, concern and care has been experienced with every member of the team. In particular, Ruben, Matt, Richard and Stevie are rock stars and deserve a big raises!!!!

5.0
Verified Home Owner
Azusa, on Oct 25, 2018

Clint and matt take care of everything in my home

5.0
Verified Home Owner
Azusa, on Oct 08, 2018

good house good service.

5.0
Verified Home Owner
Azusa, on Sep 21, 2018

How easy it was and how nice & helpful Stevie, Ruben, Matt & Cliff are!

5.0
Verified Home Owner
Azusa, on Aug 22, 2018

Ruben, Stevie, Matt and Clint! Everything was nice and smooth and they are all so nice and helpful!

5.0
Verified Home Owner
Azusa, on Aug 21, 2018

Your team, they really stretch and go beyond their responsibility to help.

4.9
Verified Home Owner
Azusa, on Aug 15, 2018

As a first time home buyer I did not know what to expect and was truthfully expecting an overwhelming experience, but the process was actually was easy and painless thanks to the awesome team that helped us along the whole process. Greatly appreciate the help we received from Stevie, Matt, Ruben and Clint.

4.9
Verified Home Owner
Azusa, on Aug 13, 2018

The personal touch from Ruben and Stevie as well as Matt and Clint .

5.0
Verified Home Owner
Azusa, on Aug 13, 2018

Customer satisfaction service from Matt.

4.8
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 5-6 Months after Move In

Azusa, on Feb 27, 2019

The Party was very nice, my husband attended and met friends and then I was so happy when I flew home Matt and Richard open up the door when I was locked out and left my keys, they saved my life!!!!

5.0
Verified Home Owner
Azusa, on Feb 27, 2019

Richard making sure we can leave for work for mornings and matt will fix the problems each time we ask.

5.0
Verified Home Owner
Azusa, on Jan 23, 2019

good service and nice people. Thanks!

5.0
Verified Home Owner
Azusa, on Dec 29, 2018

Matt and his team are always available and happily go an extra mile to assist!

5.0
Verified Home Owner
Azusa, on Dec 29, 2018

Stevie Matt Ruben Richard are amazing to our family when buying and each day we live here

5.0
Verified Home Owner
Azusa, on Dec 02, 2018

Matt is awesome! He is super nice and helpful! I told my friends how Olson is a great company not only a builder but also a great customer service company.

5.0
Verified Home Owner
Azusa, on Dec 01, 2018

Matt has been vital to our happiness here.

5.0
Verified Home Owner
Azusa, on Nov 29, 2018

Matt has been very kind, helpful and knowledgeable. Any issues have been addressed accordingly and in timely manner.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 10-12 Months after Move In

There are no home owner comments for this time period yet