Top Homebuilder Ratings & Reviews

Mission Walk - san Gabriel Reviews

1 Home Owner Reviews Completed Nov 2017 - May 19

Community Score Overview

1 Home Owner Reviews

4.5
Rating of home owners' willingness to recommend this builder
5.0
Overall Satisfaction

PERFORMANCE RATINGS

Move-in Experience

4.8

Construction Experience

4.8

Purchase Experience

4.8

Options / Upgrades Selection

4.7

Installation & Workmanship

4.7

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNER'S VERBATIM COMMENTS

San Gabriel, on Oct 25, 2017

Quality Work on my home construction selections

4.8
Verified Home Owner
San Gabriel, on Sep 30, 2017

Quality , responsive, integrity.

5.0
Verified Home Owner
San Gabriel, on May 24, 2017

The floor plan is very functional

4.8
Verified Home Owner
San Gabriel, on May 17, 2017

Customer service

5.0
Verified Home Owner
San Gabriel, on Apr 20, 2017

The people represents the Olson Compnay are very professional, knowledgeable about their business, and provided excellent customer service. They were never got involved in pressure sales tactic or pushing products to the home buyers.

5.0
Verified Home Owner
San Gabriel, on Feb 02, 2017

The water pipe started to leak the first night after I moved in. The carpet on the first floor was soaked and the ceiling was damaged as well. Clearly, the builder didn't do their plumbing right during the construction and now we are stuck with a leaking house. Who knows how many other pipe in the house is leaking?! And we don't even know when and how it will get fixed! Not to mention the hidden damage in the house where we can't even see.

4.9
Verified Home Owner
San Gabriel, on Nov 15, 2016

Professional and excellent customer service.

5.0
Verified Home Owner
San Gabriel, on Nov 05, 2016

Customer service after we moved in!

5.0
Verified Home Owner
San Gabriel, on Aug 13, 2016

The reason i am so satisfied with this purchase are because of the people who have helped me along the way. Ada Wolfe, Peter Shelton, and Kenneth Liang treated me like family. They helped me every step of the way and made sure all my questions were answered and addressed all my concerns.

5.0
Verified Home Owner
San Gabriel, on Aug 11, 2016

The house was not perfect when I moved in. I found many things that required fixing but Ken was very helpful in getting everything fixed for me.

5.0
Verified Home Owner
San Gabriel, on Jul 26, 2016

Professional, informative, setting clear expectations, updated, integrity, good business ethics, and excellent sales professional and also excellent follow-up.

5.0
Verified Home Owner
San Gabriel, on Jul 24, 2016

The customer service experience during and after the closing of the home.

5.0
Verified Home Owner
San Gabriel, on Jun 21, 2016

quality of my home

5.0
Verified Home Owner
San Gabriel, on Jun 15, 2016

The workmanship of the entire unit impressed me

4.9
Verified Home Owner
San Gabriel, on Jun 06, 2016

All issues have been promptly addressed. Defects have been minor and able to be repaired quickly.

5.0
Verified Home Owner
San Gabriel, on May 16, 2016

Builder representatives were courteous and helpful!

5.0
Verified Home Owner
San Gabriel, on Mar 18, 2016

The olson company has been very attentive to any issues regarding maintenance of our home.

5.0
Verified Home Owner
San Gabriel, on Mar 06, 2016

the house did not arrive perfect, but olson company customer satisfaction team diligently ensured that our needs were met and all deficiencies were adequately addressed

5.0
Verified Home Owner
San Gabriel, on Feb 17, 2016

Olson home and their team (Ken/Eric) have done a great job in getting sticking to their word and getting our home back to normal. We had a big flooding problem when we first moved in which was very disrupting and soured our new home purchase. I still can't believe it happened to us and don't wish it on anyone but because of their teams great customer service I felt I can definitely recommend them as a builder. Though I would suggest they incorporate some sort of waterline flushing process in the future to make sure this doesn't happen to anyone else.

4.9
Verified Home Owner
San Gabriel, on Feb 12, 2016

The quality of the builder's jobs.

4.9
Verified Home Owner
San Gabriel, on Feb 11, 2016

They were always prompt in responding and solved every problem.

5.0
Verified Home Owner
San Gabriel, on Nov 13, 2015

nice person from this company, they response all my questions after we move in.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - Purchase & Move In

San Gabriel, on Feb 02, 2017

The water pipe started to leak the first night after I moved in. The carpet on the first floor was soaked and the ceiling was damaged as well. Clearly, the builder didn't do their plumbing right during the construction and now we are stuck with a leaking house. Who knows how many other pipe in the house is leaking?! And we don't even know when and how it will get fixed! Not to mention the hidden damage in the house where we can't even see.

4.9
Verified Home Owner
San Gabriel, on Aug 13, 2016

The reason i am so satisfied with this purchase are because of the people who have helped me along the way. Ada Wolfe, Peter Shelton, and Kenneth Liang treated me like family. They helped me every step of the way and made sure all my questions were answered and addressed all my concerns.

5.0
Verified Home Owner
San Gabriel, on Aug 11, 2016

The house was not perfect when I moved in. I found many things that required fixing but Ken was very helpful in getting everything fixed for me.

5.0
Verified Home Owner
San Gabriel, on Jul 26, 2016

Professional, informative, setting clear expectations, updated, integrity, good business ethics, and excellent sales professional and also excellent follow-up.

5.0
Verified Home Owner
San Gabriel, on Jun 21, 2016

quality of my home

5.0
Verified Home Owner
San Gabriel, on Jun 15, 2016

The workmanship of the entire unit impressed me

4.9
Verified Home Owner
San Gabriel, on Feb 17, 2016

Olson home and their team (Ken/Eric) have done a great job in getting sticking to their word and getting our home back to normal. We had a big flooding problem when we first moved in which was very disrupting and soured our new home purchase. I still can't believe it happened to us and don't wish it on anyone but because of their teams great customer service I felt I can definitely recommend them as a builder. Though I would suggest they incorporate some sort of waterline flushing process in the future to make sure this doesn't happen to anyone else.

4.9
Verified Home Owner
San Gabriel, on Feb 12, 2016

The quality of the builder's jobs.

4.9
Verified Home Owner
San Gabriel, on Feb 11, 2016

They were always prompt in responding and solved every problem.

5.0
Verified Home Owner
San Gabriel, on Nov 13, 2015

nice person from this company, they response all my questions after we move in.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 5-6 Months after Move In

San Gabriel, on Nov 15, 2016

Professional and excellent customer service.

5.0
Verified Home Owner
San Gabriel, on Nov 05, 2016

Customer service after we moved in!

5.0
Verified Home Owner
San Gabriel, on Jul 24, 2016

The customer service experience during and after the closing of the home.

5.0
Verified Home Owner
San Gabriel, on Jun 06, 2016

All issues have been promptly addressed. Defects have been minor and able to be repaired quickly.

5.0
Verified Home Owner
San Gabriel, on May 16, 2016

Builder representatives were courteous and helpful!

5.0
Verified Home Owner
San Gabriel, on Mar 18, 2016

The olson company has been very attentive to any issues regarding maintenance of our home.

5.0
Verified Home Owner
San Gabriel, on Mar 06, 2016

the house did not arrive perfect, but olson company customer satisfaction team diligently ensured that our needs were met and all deficiencies were adequately addressed

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 10-12 Months after Move In

San Gabriel, on Oct 25, 2017

Quality Work on my home construction selections

4.8
Verified Home Owner
San Gabriel, on Sep 30, 2017

Quality , responsive, integrity.

5.0
Verified Home Owner
San Gabriel, on May 24, 2017

The floor plan is very functional

4.8
Verified Home Owner
San Gabriel, on May 17, 2017

Customer service

5.0
Verified Home Owner
San Gabriel, on Apr 20, 2017

The people represents the Olson Compnay are very professional, knowledgeable about their business, and provided excellent customer service. They were never got involved in pressure sales tactic or pushing products to the home buyers.

5.0
Verified Home Owner