Top Homebuilder Ratings & Reviews

Portola Walk - la Habra Reviews

13 Home Owner Reviews Completed Jan 2018 - Jul 19

Community Score Overview

13 Home Owner Reviews

4.9
Rating of home owners' willingness to recommend this builder
4.7
Overall Satisfaction

PERFORMANCE RATINGS

Overall Satisfaction

4.8

Purchase Experience

4.8

Home Personalization Experience

4.5

Lender Experience

5.0

Construction Experience

5.0

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.6

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS

La Habra, on Jun 30, 2019

Very responsive.

4.9
Verified Home Owner
La Habra, on May 31, 2019

The interfacing team (Karen and Ken)

4.6
Verified Home Owner
La Habra, on May 16, 2019

Both sales rep Karen and customer service rep Ken have been very engaging, caring and above very genuine with their approach. #1 in service

5.0
Verified Home Owner
La Habra, on May 07, 2019

Kenny, Homeowner Satisfaction Representative is very proactive and tries to always make sure we are satisfied with the home and is very attentive of our needs.

4.9
Verified Home Owner
La Habra, on Apr 30, 2019

Contract and after service

4.9
Verified Home Owner
La Habra, on Apr 30, 2019

I like how smoothly everything went!

5.0
Verified Home Owner
La Habra, on Mar 29, 2019

From the contract through movement, related staff were kind, helpful and efficient.

5.0
Verified Home Owner
La Habra, on Mar 09, 2019

It was excellent!

5.0
Verified Home Owner
La Habra, on Feb 21, 2019

Wells Fargo Gina

3.1
Verified Home Owner
La Habra, on Feb 14, 2019

The helpfulness of the staff during the process.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

La Habra, on May 31, 2019

The interfacing team (Karen and Ken)

4.6
Verified Home Owner
La Habra, on May 16, 2019

Both sales rep Karen and customer service rep Ken have been very engaging, caring and above very genuine with their approach. #1 in service

5.0
Verified Home Owner
La Habra, on May 07, 2019

Kenny, Homeowner Satisfaction Representative is very proactive and tries to always make sure we are satisfied with the home and is very attentive of our needs.

4.9
Verified Home Owner
La Habra, on Apr 30, 2019

Contract and after service

4.9
Verified Home Owner
La Habra, on Apr 30, 2019

I like how smoothly everything went!

5.0
Verified Home Owner
La Habra, on Mar 29, 2019

From the contract through movement, related staff were kind, helpful and efficient.

5.0
Verified Home Owner
La Habra, on Mar 09, 2019

It was excellent!

5.0
Verified Home Owner
La Habra, on Feb 21, 2019

Wells Fargo Gina

3.1
Verified Home Owner
La Habra, on Feb 14, 2019

The helpfulness of the staff during the process.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

La Habra, on Jun 30, 2019

Very responsive.

4.9
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

There are no home owner comments for this time period yet