Top Homebuilder Ratings & Reviews

Tapestry Walk - anaheim Reviews

166 Home Owner Reviews Completed Jan 2018 - Jul 19

Community Score Overview

166 Home Owner Reviews

4.6
Rating of home owners' willingness to recommend this builder
4.7
Overall Satisfaction

PERFORMANCE RATINGS

Overall Satisfaction

4.6

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.7

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.6

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS

Anaheim, on Jul 12, 2019

Sorin and the whole team did a excellent job.

5.0
Verified Home Owner
Anaheim, on Jul 10, 2019

Olson's committment to homebuyers after the purchase of their home is phenomenal. I appreciate Sorin Michalski following up with my husband and I and making all of the necessary repairs on a timely basis.

5.0
Verified Home Owner
Anaheim, on Jul 05, 2019

Having Sorin available to help mitigate concerns is very helpful.

5.0
Verified Home Owner
Anaheim, on Jun 28, 2019

Very good

5.0
Verified Home Owner
Anaheim, on Jun 28, 2019

Everything

5.0
Verified Home Owner
Anaheim, on Jun 28, 2019

Sorin is the secret sauce that makes the experience painless. Not to mention but he listens and gets the request in and completed without hesitation.

5.0
Verified Home Owner
Anaheim, on Jun 20, 2019

This is my 6th house and this experience has blown away all others. Amazing customer service!

4.8
Verified Home Owner
Anaheim, on Jun 12, 2019

Sorin is the best, he will go above and beyond to serve the needs of home owners.

4.5
Verified Home Owner
Anaheim, on Jun 03, 2019

They are always ready to help us with anything!

5.0
Verified Home Owner
Anaheim, on Jun 02, 2019

Flexibility.

5.0
Verified Home Owner
Anaheim, on May 27, 2019

Sorin is a great customer service rep.

4.9
Verified Home Owner
Anaheim, on May 24, 2019

The customer service team has been responsive to our needs but the subcontractors were slow getting back to us to fix and correct issues.

4.4
Verified Home Owner
Anaheim, on May 22, 2019

Very good at responding, always willing to help, things done in timely manner

5.0
Verified Home Owner
Anaheim, on May 08, 2019

All

5.0
Verified Home Owner
Anaheim, on Apr 26, 2019

the process was smooth and easy

5.0
Verified Home Owner
Anaheim, on Apr 17, 2019

I liked that we were assigned a homebuyer satisfaction representative - Sorin Michalski who was available around the clock to answer any questions my husband and I had, as well as help us coordinate various repairs. We felt very comfortable having him in our home without us being home.

4.8
Verified Home Owner
Anaheim, on Mar 15, 2019

The best experience ever because everyone here from , the sales office to the builders are awesome they make me feel, I'm important and they care about everything you can think of , I love them all

5.0
Verified Home Owner
Anaheim, on Feb 20, 2019

The sales rep Janis Bledsoe was AMAZING. So is Kris & Soren.

4.1
Verified Home Owner
Anaheim, on Feb 09, 2019

Sorin has been very helpful in getting all our concerns addressed and vendors scheduled to come out.

4.0
Verified Home Owner
Anaheim, on Feb 09, 2019

Sales office was extremely nice and helpful throughout the process.

3.9
Verified Home Owner
Anaheim, on Feb 08, 2019

They made me feel important.

5.0
Verified Home Owner
Anaheim, on Feb 04, 2019

Sorin has been responsive to my needs and has done everything he can to complete any requests in a timely manner.

5.0
Verified Home Owner
Anaheim, on Jan 31, 2019

Prompt return of messages

4.0
Verified Home Owner
Anaheim, on Jan 24, 2019

CUSTOMER CARE ALWAYS AVAILABLE GREAT SERVICE

5.0
Verified Home Owner
Anaheim, on Dec 29, 2018

customer service

5.0
Verified Home Owner
Anaheim, on Dec 15, 2018

The prompt communication

4.0
Verified Home Owner
Anaheim, on Dec 02, 2018

Things are quickly resolved when an issue is brought to Olson's attention.

5.0
Verified Home Owner
Anaheim, on Dec 01, 2018

Good follow up

4.1
Verified Home Owner
Anaheim, on Nov 29, 2018

They are friendly and reach out to schedule check ups and fixes.

5.0
Verified Home Owner
Anaheim, on Nov 27, 2018

This Builder took great care of us in a timely manner when we had builder issues. Greatly appreciated!

4.7
Verified Home Owner
Anaheim, on Nov 27, 2018

They follow up with service requests and are super helpful

5.0
Verified Home Owner
Anaheim, on Nov 26, 2018

Communication, quality, new buyer get togethers and orientations

4.2
Verified Home Owner
Anaheim, on Nov 23, 2018

Always available, always helpful!!

5.0
Verified Home Owner
Anaheim, on Nov 21, 2018

Customer Service

4.4
Verified Home Owner
Anaheim, on Nov 21, 2018

Sorin is very personable and helpful. I appreciate his positive attitude.

5.0
Verified Home Owner
Anaheim, on Nov 21, 2018

Customer service.

4.6
Verified Home Owner
Anaheim, on Nov 20, 2018

Excellent customer service

5.0
Verified Home Owner
Anaheim, on Nov 18, 2018

The pool

3.5
Verified Home Owner
Anaheim, on Nov 17, 2018

Overall enjoyed the promptness to make things right if something within the home wasn’t to satisfaction.

5.0
Verified Home Owner
Anaheim, on Nov 16, 2018

I really love the peace of mind that comes from knowing my service advisor is always here to help. Sorin has been so accommodating.

5.0
Verified Home Owner
Anaheim, on Nov 11, 2018

Warranty

4.4
Verified Home Owner
Anaheim, on Oct 30, 2018

Home survey was completed at the beginning of the month and haven't heard back yet about the minor fixes of the house.

4.1
Verified Home Owner
Anaheim, on Jun 21, 2018

Both Matt and Sorin have been prompt and a pleasure to work with.

5.0
Verified Home Owner
Anaheim, on Jun 21, 2018

Prompt response and excellent service

4.5
Verified Home Owner
Anaheim, on Jun 20, 2018

I liked the fact that the Olson home builders customer care personnel are extremely professional and the ones I have met always have a smile on there face. We seem to get on a schedule within a reasonable time frame. The builders want to make sure that we the customers are taken care of and happy with the company! We are! Thank youOlson Home Builders! we appreciate you!

4.6
Verified Home Owner
Anaheim, on Jun 19, 2018

Follow up in person and emailed warranty reminders.

5.0
Verified Home Owner
Anaheim, on Mar 08, 2018

I fully am aware that it is not a million dollars home. However, the craftsmanship could be better. For example, the toilet paper holder is placed to wide, the bar falling often, or too narrow, roll of paper stuck.

4.7
Verified Home Owner
Anaheim, on Mar 04, 2018

The customer service after purchase and during

5.0
Verified Home Owner
Anaheim, on Feb 27, 2018

I like the layout of the homes and the extra attention made to the individual bedrooms.

5.0
Verified Home Owner
Anaheim, on Feb 27, 2018

Exceptional customer service

4.8
Verified Home Owner
Anaheim, on Feb 27, 2018

Quality

4.9
Verified Home Owner
Anaheim, on Feb 26, 2018

Very communicative and like the updates that they do and enjoyed the community events. We were also very happy with construction and upgrades avaible and being able to walk through our house while it was being built.

4.8
Verified Home Owner
Anaheim, on Feb 25, 2018

home satsifcation team (Curran) goes above and beyond to make sure every problem is fixed big or small

4.6
Verified Home Owner
Anaheim, on Feb 25, 2018

My rating is primarily based on the delays and the corrections that needed to occur within our Home.

3.7
Verified Home Owner
Anaheim, on Feb 23, 2018

Great customer service and quick response time.

5.0
Verified Home Owner
Anaheim, on Feb 17, 2018

I bought brand new homes from KB and Shea homes in the past ,I am satistied with the quality and design of Olson jomrs

5.0
Verified Home Owner
Anaheim, on Feb 15, 2018

16780

5.0
Verified Home Owner
Anaheim, on Feb 14, 2018

Overall experience had been great!

5.0
Verified Home Owner
Anaheim, on Feb 13, 2018

Great all!

5.0
Verified Home Owner
Anaheim, on Feb 13, 2018

Curran is awesome and takes care of my needs in a swift and respectful manner.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Anaheim, on May 08, 2019

All

5.0
Verified Home Owner
Anaheim, on Apr 26, 2019

the process was smooth and easy

5.0
Verified Home Owner
Anaheim, on Apr 17, 2019

I liked that we were assigned a homebuyer satisfaction representative - Sorin Michalski who was available around the clock to answer any questions my husband and I had, as well as help us coordinate various repairs. We felt very comfortable having him in our home without us being home.

4.8
Verified Home Owner
Anaheim, on Mar 15, 2019

The best experience ever because everyone here from , the sales office to the builders are awesome they make me feel, I'm important and they care about everything you can think of , I love them all

5.0
Verified Home Owner
Anaheim, on Feb 20, 2019

The sales rep Janis Bledsoe was AMAZING. So is Kris & Soren.

4.1
Verified Home Owner
Anaheim, on Feb 09, 2019

Sales office was extremely nice and helpful throughout the process.

3.9
Verified Home Owner
Anaheim, on Mar 08, 2018

I fully am aware that it is not a million dollars home. However, the craftsmanship could be better. For example, the toilet paper holder is placed to wide, the bar falling often, or too narrow, roll of paper stuck.

4.7
Verified Home Owner
Anaheim, on Mar 04, 2018

The customer service after purchase and during

5.0
Verified Home Owner
Anaheim, on Feb 27, 2018

I like the layout of the homes and the extra attention made to the individual bedrooms.

5.0
Verified Home Owner
Anaheim, on Feb 27, 2018

Exceptional customer service

4.8
Verified Home Owner
Anaheim, on Feb 27, 2018

Quality

4.9
Verified Home Owner
Anaheim, on Feb 26, 2018

Very communicative and like the updates that they do and enjoyed the community events. We were also very happy with construction and upgrades avaible and being able to walk through our house while it was being built.

4.8
Verified Home Owner
Anaheim, on Feb 25, 2018

home satsifcation team (Curran) goes above and beyond to make sure every problem is fixed big or small

4.6
Verified Home Owner
Anaheim, on Feb 25, 2018

My rating is primarily based on the delays and the corrections that needed to occur within our Home.

3.7
Verified Home Owner
Anaheim, on Feb 23, 2018

Great customer service and quick response time.

5.0
Verified Home Owner
Anaheim, on Feb 17, 2018

I bought brand new homes from KB and Shea homes in the past ,I am satistied with the quality and design of Olson jomrs

5.0
Verified Home Owner
Anaheim, on Feb 15, 2018

16780

5.0
Verified Home Owner
Anaheim, on Feb 14, 2018

Overall experience had been great!

5.0
Verified Home Owner
Anaheim, on Feb 13, 2018

Great all!

5.0
Verified Home Owner
Anaheim, on Feb 13, 2018

Curran is awesome and takes care of my needs in a swift and respectful manner.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Anaheim, on Jul 12, 2019

Sorin and the whole team did a excellent job.

5.0
Verified Home Owner
Anaheim, on Jul 10, 2019

Olson's committment to homebuyers after the purchase of their home is phenomenal. I appreciate Sorin Michalski following up with my husband and I and making all of the necessary repairs on a timely basis.

5.0
Verified Home Owner
Anaheim, on Jul 05, 2019

Having Sorin available to help mitigate concerns is very helpful.

5.0
Verified Home Owner
Anaheim, on Jun 28, 2019

Very good

5.0
Verified Home Owner
Anaheim, on Jun 28, 2019

Everything

5.0
Verified Home Owner
Anaheim, on Jun 28, 2019

Sorin is the secret sauce that makes the experience painless. Not to mention but he listens and gets the request in and completed without hesitation.

5.0
Verified Home Owner
Anaheim, on Feb 09, 2019

Sorin has been very helpful in getting all our concerns addressed and vendors scheduled to come out.

4.0
Verified Home Owner
Anaheim, on Feb 08, 2019

They made me feel important.

5.0
Verified Home Owner
Anaheim, on Feb 04, 2019

Sorin has been responsive to my needs and has done everything he can to complete any requests in a timely manner.

5.0
Verified Home Owner
Anaheim, on Jan 31, 2019

Prompt return of messages

4.0
Verified Home Owner
Anaheim, on Jan 24, 2019

CUSTOMER CARE ALWAYS AVAILABLE GREAT SERVICE

5.0
Verified Home Owner
Anaheim, on Dec 15, 2018

The prompt communication

4.0
Verified Home Owner
Anaheim, on Dec 02, 2018

Things are quickly resolved when an issue is brought to Olson's attention.

5.0
Verified Home Owner
Anaheim, on Nov 23, 2018

Always available, always helpful!!

5.0
Verified Home Owner
Anaheim, on Nov 21, 2018

Sorin is very personable and helpful. I appreciate his positive attitude.

5.0
Verified Home Owner
Anaheim, on Nov 16, 2018

I really love the peace of mind that comes from knowing my service advisor is always here to help. Sorin has been so accommodating.

5.0
Verified Home Owner
Anaheim, on Jun 21, 2018

Both Matt and Sorin have been prompt and a pleasure to work with.

5.0
Verified Home Owner
Anaheim, on Jun 21, 2018

Prompt response and excellent service

4.5
Verified Home Owner
Anaheim, on Jun 20, 2018

I liked the fact that the Olson home builders customer care personnel are extremely professional and the ones I have met always have a smile on there face. We seem to get on a schedule within a reasonable time frame. The builders want to make sure that we the customers are taken care of and happy with the company! We are! Thank youOlson Home Builders! we appreciate you!

4.6
Verified Home Owner
Anaheim, on Jun 19, 2018

Follow up in person and emailed warranty reminders.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Anaheim, on Jun 20, 2019

This is my 6th house and this experience has blown away all others. Amazing customer service!

4.8
Verified Home Owner
Anaheim, on Jun 12, 2019

Sorin is the best, he will go above and beyond to serve the needs of home owners.

4.5
Verified Home Owner
Anaheim, on Jun 03, 2019

They are always ready to help us with anything!

5.0
Verified Home Owner
Anaheim, on Jun 02, 2019

Flexibility.

5.0
Verified Home Owner
Anaheim, on May 27, 2019

Sorin is a great customer service rep.

4.9
Verified Home Owner
Anaheim, on May 24, 2019

The customer service team has been responsive to our needs but the subcontractors were slow getting back to us to fix and correct issues.

4.4
Verified Home Owner
Anaheim, on May 22, 2019

Very good at responding, always willing to help, things done in timely manner

5.0
Verified Home Owner
Anaheim, on Dec 29, 2018

customer service

5.0
Verified Home Owner
Anaheim, on Dec 01, 2018

Good follow up

4.1
Verified Home Owner
Anaheim, on Nov 29, 2018

They are friendly and reach out to schedule check ups and fixes.

5.0
Verified Home Owner
Anaheim, on Nov 27, 2018

This Builder took great care of us in a timely manner when we had builder issues. Greatly appreciated!

4.7
Verified Home Owner
Anaheim, on Nov 27, 2018

They follow up with service requests and are super helpful

5.0
Verified Home Owner
Anaheim, on Nov 26, 2018

Communication, quality, new buyer get togethers and orientations

4.2
Verified Home Owner
Anaheim, on Nov 21, 2018

Customer Service

4.4
Verified Home Owner
Anaheim, on Nov 21, 2018

Customer service.

4.6
Verified Home Owner
Anaheim, on Nov 20, 2018

Excellent customer service

5.0
Verified Home Owner
Anaheim, on Nov 18, 2018

The pool

3.5
Verified Home Owner
Anaheim, on Nov 17, 2018

Overall enjoyed the promptness to make things right if something within the home wasn’t to satisfaction.

5.0
Verified Home Owner
Anaheim, on Nov 11, 2018

Warranty

4.4
Verified Home Owner
Anaheim, on Oct 30, 2018

Home survey was completed at the beginning of the month and haven't heard back yet about the minor fixes of the house.

4.1
Verified Home Owner