Top Homebuilder Ratings & Reviews

Woodside Homes

Oak Ridge At The Fairways

104 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

4.3
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.0

Purchase Experience

4.3

Home Personalization Experience

4.4

Lender Experience

4.6

Construction Experience

4.3

Customer Care Experience

4.5

Home Readiness

4.0

Installation & Workmanship

4.2
 


 

Community Profile

 


 

Surround yourself with the natural beauty of mountain vistas and the lavish greens of Morongo Golf Club at Tukwet Canyon. Located in Beaumont, a city with a rich past and exciting future, Oak Ridge at The Fairways feature five spacious floor plans. These spacious homes range from 2,276 to 3,669 square feet, three to five bedrooms and up to three baths. With plenty of room options, you are sure to find a plan that will suit you and your family. Models now open!


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Beaumont, on Nov 11, 2019

[name removed] was great with his follow up and follow though.

5.0
Verified Homeowner
Beaumont, on Oct 22, 2019

[removed] staff updated me on progress.

4.5
Verified Homeowner
Beaumont, on Oct 19, 2019

I most appreciate the support (information, guidance) I received from Sales, in particular, [removed]. She was truly a guiding angel for us through two years of pondering and then pursuing a new home purchase with Woodside Oakridge. I also appreciate the excellent team you have in the design center to help guide our purchase of options. [removed] and her team were (are) wonderful.

5.0
Verified Homeowner
Beaumont, on Oct 11, 2019

[removed] lies were great.

2.1
Verified Homeowner
Beaumont, on Oct 06, 2019

They have generally been quick to help and always friendly and accommodating.

4.8
Verified Homeowner
Beaumont, on Oct 01, 2019

[removed] people have been good to work with

3.8
Verified Homeowner
Beaumont, on Sep 30, 2019

[removed] is very personable and helpful. We appreciated her kindness and assistance.

4.9
Verified Homeowner
Beaumont, on Sep 27, 2019

That they're always trying to fix any issues we've had.

4.8
Verified Homeowner
Beaumont, on Sep 25, 2019

Extremely friendly and helpful customer service

4.8
Verified Homeowner
Beaumont, on Sep 24, 2019

Each person contacted and throughout the process of our home being built proved to stand above other developments in quality and professionalism

4.7
Verified Homeowner
Beaumont, on Sep 21, 2019

[removed] follow up repairs and follow throughs

4.4
Verified Homeowner
Beaumont, on Sep 21, 2019

[removed], my home consultant was amazing! From the first day we met, she was so kind and I felt a connection right away. After touring the model home, I fell in love with Plan 2. [removed] showed me which lots were available and I jumped on lot 65 right away. [removed] was very accessible throughout the whole process and answered all of my questions. At times when I would stress out, she made me feel at ease and accommodated my needs & requests. I completed my Home Orientation and final walkthrough with [removed]. He is the best! He really took time to explain features of the home and was so patient while marking things that needed to be touched up or fixed. I am so blessed to have such a lovely home and thank everyone at Woodside Homes.

5.0
Verified Homeowner
Beaumont, on Sep 19, 2019

Everything has been easy on our side to get things taken care of.

5.0
Verified Homeowner
Beaumont, on Sep 18, 2019

Everyone was really helpful

5.0
Verified Homeowner
Beaumont, on Sep 17, 2019

[removed] - our rep has been amazing at immediately getting back to us, following through on anything he says he will do, and getting on the vendors that are difficult to work with. I guarantee that without him our outlook on customer care would be vastly different.

4.9
Verified Homeowner
Beaumont, on Sep 13, 2019

[removed] is super responsive. All of my requests have been handled well!

4.7
Verified Homeowner
Beaumont, on Sep 09, 2019

Working with [removed] she is helpful and great to work with.

4.6
Verified Homeowner
Beaumont, on Aug 05, 2019

Reliable.

4.0
Verified Homeowner
Beaumont, on Jul 20, 2019

At first the rep. team that originally was there where not as friendly as the sales reps that are there now. [removed] and [removed]. They have been great. [removed] whole team has been great!!

5.0
Verified Homeowner
Beaumont, on Jul 02, 2019

When problems have occurred, they were resolved quickly.

4.8
Verified Homeowner
Beaumont, on Jul 02, 2019

My contact with the lender--they were always friendly and easy to work with.

3.5
Verified Homeowner
Beaumont, on Jun 28, 2019

[removed] Sales [removed]: [removed], was very informative and made our decision to buy this home a comfortable and easy one. She should be given a raise or promotion as she truly represents your company well.

4.4
Verified Homeowner
Beaumont, on Jun 08, 2019

In my particular case I had to sell my previous home and it fell out of escrow when the buyers pulled out at the last moment. Woodside Homes was kind enough to extend time for me to find another buyer and then purchase my home. Thank you Woodside Homes.

5.0
Verified Homeowner
Beaumont, on Jun 05, 2019

[removed] process was great

5.0
Verified Homeowner
Beaumont, on May 24, 2019

Working with [removed]

5.0
Verified Homeowner
Beaumont, on May 23, 2019

they were available daily for questions and concerns and responded in a timely manner.

4.3
Verified Homeowner
Beaumont, on May 23, 2019

Easy process, someone was always available to answer our questions or fix a problem when needed.

4.6
Verified Homeowner
Beaumont, on May 22, 2019

[removed] was so responsive and really made us feel like he cared and was excited for us and helped us navigate the whole thing. [removed] was able to step in whenever [removed] wasn’t there. They were so good to our kids. [removed] was very communicative and appreciative of feed back along the way (his #2 whose name I can’t remeber was also involved and so helpful and friendly. No one made us feel as if we were a bother (we were around A LOT)

4.6
Verified Homeowner
Beaumont, on Mar 10, 2019

At the beginning very quick response now it takes a lot longer

3.5
Verified Homeowner
Beaumont, on Mar 09, 2019

rectify the dicrepancies as your customer service representatives promised

2.8
Verified Homeowner
Beaumont, on Feb 17, 2019

They have tried to repair the issues but I get a different warranty rep every month and a half to two months. I’m constantly explaining the same issues over and over. It makes the repair process very extensive.

3.1
Verified Homeowner
Beaumont, on Jan 31, 2019

All my issues have been timely addressed.

5.0
Verified Homeowner
Beaumont, on Jan 07, 2019

the design of the home

3.2
Verified Homeowner
Beaumont, on Aug 21, 2018

its accessible online. However very slow response to warranty work and making the necessary corrections or repairs

2.2
Verified Homeowner
Beaumont, on Jul 26, 2018

I have made several construction warranty service call and most are responded to, but I have been trying to get an electrical issue taken care of with no success. [removed] light above my garage exit door on the side is not functioning, there is no power going to the switch that activates the light. WE thought it might be tied in to the photo cell but even after covering the photo cell still no luck. we appreciate any help in solving this issue.

3.9
Verified Homeowner
Beaumont, on Jun 30, 2018

[removed] sure

3.6
Verified Homeowner
Beaumont, on Jun 16, 2018

[removed] foreman was extremely friendly

3.3
Verified Homeowner
Beaumont, on Jun 04, 2018

[removed] builder is determined to fix any issues in a timely manner

5.0
Verified Homeowner
Beaumont, on May 23, 2018

QUICK RESPONSE, COURTEOUS

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Beaumont, on Oct 22, 2019

[removed] staff updated me on progress.

4.5
Verified Homeowner
Beaumont, on Oct 19, 2019

I most appreciate the support (information, guidance) I received from Sales, in particular, [removed]. She was truly a guiding angel for us through two years of pondering and then pursuing a new home purchase with Woodside Oakridge. I also appreciate the excellent team you have in the design center to help guide our purchase of options. [removed] and her team were (are) wonderful.

5.0
Verified Homeowner
Beaumont, on Oct 11, 2019

[removed] lies were great.

2.1
Verified Homeowner
Beaumont, on Oct 01, 2019

[removed] people have been good to work with

3.8
Verified Homeowner
Beaumont, on Sep 30, 2019

[removed] is very personable and helpful. We appreciated her kindness and assistance.

4.9
Verified Homeowner
Beaumont, on Sep 27, 2019

That they're always trying to fix any issues we've had.

4.8
Verified Homeowner
Beaumont, on Sep 25, 2019

Extremely friendly and helpful customer service

4.8
Verified Homeowner
Beaumont, on Sep 24, 2019

Each person contacted and throughout the process of our home being built proved to stand above other developments in quality and professionalism

4.7
Verified Homeowner
Beaumont, on Sep 21, 2019

[removed] follow up repairs and follow throughs

4.4
Verified Homeowner
Beaumont, on Sep 21, 2019

[removed], my home consultant was amazing! From the first day we met, she was so kind and I felt a connection right away. After touring the model home, I fell in love with Plan 2. [removed] showed me which lots were available and I jumped on lot 65 right away. [removed] was very accessible throughout the whole process and answered all of my questions. At times when I would stress out, she made me feel at ease and accommodated my needs & requests. I completed my Home Orientation and final walkthrough with [removed]. He is the best! He really took time to explain features of the home and was so patient while marking things that needed to be touched up or fixed. I am so blessed to have such a lovely home and thank everyone at Woodside Homes.

5.0
Verified Homeowner
Beaumont, on Sep 18, 2019

Everyone was really helpful

5.0
Verified Homeowner
Beaumont, on Sep 09, 2019

Working with [removed] she is helpful and great to work with.

4.6
Verified Homeowner
Beaumont, on Jul 20, 2019

At first the rep. team that originally was there where not as friendly as the sales reps that are there now. [removed] and [removed]. They have been great. [removed] whole team has been great!!

5.0
Verified Homeowner
Beaumont, on Jul 02, 2019

My contact with the lender--they were always friendly and easy to work with.

3.5
Verified Homeowner
Beaumont, on Jun 08, 2019

In my particular case I had to sell my previous home and it fell out of escrow when the buyers pulled out at the last moment. Woodside Homes was kind enough to extend time for me to find another buyer and then purchase my home. Thank you Woodside Homes.

5.0
Verified Homeowner
Beaumont, on Jun 05, 2019

[removed] process was great

5.0
Verified Homeowner
Beaumont, on May 24, 2019

Working with [removed]

5.0
Verified Homeowner
Beaumont, on May 23, 2019

they were available daily for questions and concerns and responded in a timely manner.

4.3
Verified Homeowner
Beaumont, on May 23, 2019

Easy process, someone was always available to answer our questions or fix a problem when needed.

4.6
Verified Homeowner
Beaumont, on May 22, 2019

[removed] was so responsive and really made us feel like he cared and was excited for us and helped us navigate the whole thing. [removed] was able to step in whenever [removed] wasn’t there. They were so good to our kids. [removed] was very communicative and appreciative of feed back along the way (his #2 whose name I can’t remeber was also involved and so helpful and friendly. No one made us feel as if we were a bother (we were around A LOT)

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Beaumont, on Nov 11, 2019

[name removed] was great with his follow up and follow though.

5.0
Verified Homeowner
Beaumont, on Oct 06, 2019

They have generally been quick to help and always friendly and accommodating.

4.8
Verified Homeowner
Beaumont, on Sep 19, 2019

Everything has been easy on our side to get things taken care of.

5.0
Verified Homeowner
Beaumont, on Sep 17, 2019

[removed] - our rep has been amazing at immediately getting back to us, following through on anything he says he will do, and getting on the vendors that are difficult to work with. I guarantee that without him our outlook on customer care would be vastly different.

4.9
Verified Homeowner
Beaumont, on Sep 13, 2019

[removed] is super responsive. All of my requests have been handled well!

4.7
Verified Homeowner
Beaumont, on Aug 05, 2019

Reliable.

4.0
Verified Homeowner
Beaumont, on Mar 10, 2019

At the beginning very quick response now it takes a lot longer

3.5
Verified Homeowner
Beaumont, on Feb 17, 2019

They have tried to repair the issues but I get a different warranty rep every month and a half to two months. I’m constantly explaining the same issues over and over. It makes the repair process very extensive.

3.1
Verified Homeowner
Beaumont, on Jan 31, 2019

All my issues have been timely addressed.

5.0
Verified Homeowner
Beaumont, on Aug 21, 2018

its accessible online. However very slow response to warranty work and making the necessary corrections or repairs

2.2
Verified Homeowner
Beaumont, on Jul 26, 2018

I have made several construction warranty service call and most are responded to, but I have been trying to get an electrical issue taken care of with no success. [removed] light above my garage exit door on the side is not functioning, there is no power going to the switch that activates the light. WE thought it might be tied in to the photo cell but even after covering the photo cell still no luck. we appreciate any help in solving this issue.

3.9
Verified Homeowner
Beaumont, on Jun 04, 2018

[removed] builder is determined to fix any issues in a timely manner

5.0
Verified Homeowner
Beaumont, on May 23, 2018

QUICK RESPONSE, COURTEOUS

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Beaumont, on Jul 02, 2019

When problems have occurred, they were resolved quickly.

4.8
Verified Homeowner
Beaumont, on Jun 28, 2019

[removed] Sales [removed]: [removed], was very informative and made our decision to buy this home a comfortable and easy one. She should be given a raise or promotion as she truly represents your company well.

4.4
Verified Homeowner
Beaumont, on Mar 09, 2019

rectify the dicrepancies as your customer service representatives promised

2.8
Verified Homeowner
Beaumont, on Jan 07, 2019

the design of the home

3.2
Verified Homeowner
Beaumont, on Jun 30, 2018

[removed] sure

3.6
Verified Homeowner
Beaumont, on Jun 16, 2018

[removed] foreman was extremely friendly

3.3
Verified Homeowner