Top Homebuilder Ratings & Reviews

Woodside Homes

Still Water Solitude

165 Homeowner Reviews Completed May 2019 - Nov 2020

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

Community Profile

 


 

Stillwater Solitude is the perfect community for those looking to own their first home. One of our best-selling communities just got a whole lot bigger with dozens of new home sites and a new park planned to the North. Choose from 8 unique, open-concept floor plans that maximize your home to 2,021 square feet. Located in Syracuse, between Bluff Rd. and Gentile St., Stillwater Solitude provides convenient access to Main Street and I-15. Syracuse is one of the fastest growing cities in Utah! Visit our Better By Design Model Homes today!


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Syracuse, on Nov 13, 2020

We liked how easy it was to work with [name removed]. We also enjoyed working with [name removed] to touch up & fix any issues with our home over the past year; ie our furnace & ac needed numerous repairs, our dryer vent was not installed properly & vent outside was damaged, misaligned kitchen drawers, light improperly installed in our master bathroom and not fully dry walled after repair. Disappointed in the quality of our kitchen quartz countertops & the company who installed them. Stains caused by tie downs on the edges & grout dust has never been cleaned properly & and removed. Found it alienated during the design process when designer kept saying. “No one has ever done this before” and “You realize this is going to cost more”. It took part of the happiness away from making our design selections.

4.5
Verified Homeowner
Syracuse, on Nov 05, 2020

Repairs were good, but Woodside Homes would start the repair it would be repaired, but the specific problem would come again such as the carpet was glued down again in my living room and started to lift up again after a couple of months repairer weren't Woodside, but the contractors they hired.

4.4
Verified Homeowner
Syracuse, on Nov 04, 2020

We had a positive experience with the communication

4.7
Verified Homeowner
Syracuse, on Oct 28, 2020

Had some warping on the front wall in our entryway.

4.4
Verified Homeowner
Syracuse, on Oct 20, 2020

[name removed] and [name removed] are amazing. Always so kind and so willing to answer questions and we have been in our home for over a year now. I am so glad we went with Woodside as it is has been such a smooth process. Fantastic customer support every time we need them and its just so great to know Woodside is reliable

5.0
Verified Homeowner
Syracuse, on Oct 20, 2020

Kitchen appliances are VERY cheap. Surprised furnace went out in less than a year. Liked that [name removed] was on top of everything. [name removed] waiting for kitchen cabinets to be fixed.

3.4
Verified Homeowner

Customer Care Team

Woodside Homes

Oct 20, 2020

Thank you for your feedback. We're sorry for any frustration you feel. We choose products that are normally rated to last. Your Customer Care Team has been notified of your situation and will be in touch.

Syracuse, on Oct 17, 2020

[name removed] has been prompt to address issues for the most part when they come up, however it has been frustrating to say the least with all the problems. From squeaky floors, to water leaks, water pressure, furnace and AC issues.

3.5
Verified Homeowner
Syracuse, on Oct 10, 2020

Everything has been good!

5.0
Verified Homeowner
Syracuse, on Sep 04, 2020

The quality is very good and we are happy with the home. The customer service is excellent.

5.0
Verified Homeowner
Syracuse, on Aug 20, 2020

The services and personnel is always available and willing to help.

5.0
Verified Homeowner
Syracuse, on Aug 14, 2020

The thing I like most is [name removed]. She has went about and beyond to help get issues fixed at my house.

4.8
Verified Homeowner
Syracuse, on Aug 02, 2020

The floor plan and style of the home is great but the details and finish work are pretty low quality.

4.1
Verified Homeowner
Syracuse, on Jul 27, 2020

We always get a quick response to any questions and/or issues we have.

5.0
Verified Homeowner
Syracuse, on Jul 24, 2020

Disliked it took a little longer than expected. Was expected.

4.7
Verified Homeowner
Syracuse, on Jul 18, 2020

The experience was great! We liked the process and overall the home is built well. However, there are little details inside that are a little annoying. For example, light switches don’t match the nearest light. Or seals weren’t properly sealed, the master bathroom has a vent inside the water closet and not the actual bathroom.. so when the shower is on, the vent does nothing.

4.7
Verified Homeowner
Syracuse, on Jul 17, 2020

Any little thing we’ve needed fixed, [name removed] has been on top of it! AND does a follow up call. She’s been great.

5.0
Verified Homeowner
Syracuse, on Jun 21, 2020

They followed up on the one issue I contacted them about

5.0
Verified Homeowner
Syracuse, on Jun 11, 2020

Friendly interactions

4.3
Verified Homeowner
Syracuse, on May 16, 2020

The sales rep

3.7
Verified Homeowner
Syracuse, on May 08, 2020

Quick response time on the schedule status of needed repair. Delays were explained in a timely manner.[name removed] has been courteous and helpful at all times. Covid-19 has delayed needed repairs. We realize this is necessary for everyone's safety.

5.0
Verified Homeowner
Syracuse, on Apr 23, 2020

The initial purchasing phase is friendly and convenient.

2.5
Verified Homeowner

Customer Care Team

Woodside Homes

Apr 23, 2020

Hello there! We noticed your 2.5 star-rating and read your comment here. We'd like to learn more to see if we can help. Our Customer Care Team will reach out.

Syracuse, on Apr 19, 2020

Great customer service Everyone is friendly and always tells things as they are We felt there was no catches

5.0
Verified Homeowner
Syracuse, on Apr 17, 2020

We appreciate the assistance and helpfulness in answering our questions by the Woodside staff.

5.0
Verified Homeowner
Syracuse, on Apr 09, 2020

Saves me time and money from having to do it myself.

5.0
Verified Homeowner
Syracuse, on Mar 04, 2020

How professional and friendly we are treated.

5.0
Verified Homeowner
Syracuse, on Jan 24, 2020

They said they would send people out in a week or two to fix the problems and nobody has come and it's been 4 months or more

2.1
Verified Homeowner

Customer Care Team

Woodside Homes

Jan 24, 2020

Thanks for your feedback. I will be sure to send it over to our Customer Care Team and they will be in touch if they haven't already been.

Syracuse, on Nov 09, 2019

Everybody was great to interact with during the initial build. I couldn’t think of anything else

1.6
Verified Homeowner
Syracuse, on Nov 02, 2019

First of all the home is perfect love everything about it. But if i ever have a question or problem [removed] and [removed] are so on top of it. As a first timer on this with alot of question they have been amazing.

5.0
Verified Homeowner
Syracuse, on Oct 28, 2019

the Comfort of my home

4.6
Verified Homeowner
Syracuse, on Oct 22, 2019

Some of my things still have not been looked at after the 30 day walkthrough so we are still waiting on someone to come fix the carpet, cabinet and bathroom door

3.8
Verified Homeowner
Syracuse, on Oct 20, 2019

The Peoples willingness to help and make things right.

4.0
Verified Homeowner
Syracuse, on Sep 06, 2019

They were easy to work with during the construction phase

3.3
Verified Homeowner
Syracuse, on Aug 30, 2019

[removed], [removed] and [removed] have been amazing! They are always prompt in fixing things that need to be done.

5.0
Verified Homeowner
Syracuse, on Aug 28, 2019

[removed] has been receptive and reachable

4.0
Verified Homeowner
Syracuse, on Aug 27, 2019

Being able to contact [removed] and then they come out and quick fix whatever we've talked to them about.

3.6
Verified Homeowner
Syracuse, on Jul 11, 2019

The house was built fast. . .not necessarily a good thing

3.7
Verified Homeowner
Syracuse, on Jul 01, 2019

They really make the customer feel valued.

5.0
Verified Homeowner
Syracuse, on Jun 27, 2019

Great service

4.6
Verified Homeowner
Syracuse, on Jun 21, 2019

They’re timely manner of communicating and taking action

4.7
Verified Homeowner
Syracuse, on Jun 17, 2019

Usual quick response

3.0
Verified Homeowner
Syracuse, on Jun 15, 2019

I don't have to worry about things breaking or going out. I like the peace of mind

4.3
Verified Homeowner
Syracuse, on Jun 01, 2019

[removed] and [removed] have done a great job in following up on matters after the move in (additional clean-up, repair of cabinet trim, yard, dishwasher, etc.). I would suggest the standard dishwasher be evaluated. I did have it fixed to shut more easily but again am having issues with the unit.

5.0
Verified Homeowner
Syracuse, UT, on May 30, 2019

[removed]’s customers service and flexibility to answer questions when needed

4.9
Verified Homeowner
Syracuse, UT, on May 27, 2019

All forms were digital and for the most part, did not have to rearrange schedules to come and sign things by hand.

4.7
Verified Homeowner
Syracuse, on May 18, 2019

Willing to make things right if there is an issue

5.0
Verified Homeowner
Syracuse, UT, on May 17, 2019

The builder's willingness to work with us to fix any issues we had, and the amount everyone seemed to care that we have a positive experience, throughout.

4.9
Verified Homeowner
Syracuse, on May 16, 2019

The people are incredible easy to work with friendly you're still working on other homes wave to me Love it

5.0
Verified Homeowner
Syracuse, on May 01, 2019

It's great!

5.0
Verified Homeowner
Syracuse, UT, on Apr 29, 2019

I loved how easy it was. This is the first home we have purchased and built, truly a wonderful experience!

5.0
Verified Homeowner
Syracuse, UT, on Mar 31, 2019

The upfront price and no bid wars on the home

3.6
Verified Homeowner
Syracuse, UT, on Mar 13, 2019

Consistent updates and a very friendly team. Always had answers and were quick to fix any issues.

5.0
Verified Homeowner
Syracuse, on Mar 08, 2019

We've been happy in all areas! Beautiful craftsmanship on our home Easily accessible Kind customer care! Everyone greets me like a friend

4.9
Verified Homeowner
Syracuse, on Mar 01, 2019

They are fast and get it done eventually.

4.4
Verified Homeowner
Syracuse, UT, on Feb 17, 2019

Being able to walk through fairly regularly.

4.1
Verified Homeowner
Syracuse, UT, on Feb 16, 2019

Watching the house grow from paper to a home.

4.7
Verified Homeowner
Syracuse, UT, on Feb 14, 2019

Open communication

4.1
Verified Homeowner
Syracuse, UT, on Feb 14, 2019

Frequent updates and very easy to work with when it came to questions or changes

4.9
Verified Homeowner
Syracuse, UT, on Feb 13, 2019

[removed] is the best ever! He was more than helpful throughout the process and went above and beyond the customer experience process. As I got closer to closing, the entire gang ([removed], [removed], and [removed]) worked tirelessly to make sure everything exceeded my satisfaction and that my home was completely ready for me, by my closing date. They even accomplished the impossible task of getting my linen closet (cabinet) installed the day before I closed. These folks, seriously provided the best customer service that I have ever had and I would highly recommend and encourage my family and friends to work with this exceptional group of individuals!

5.0
Verified Homeowner
Syracuse, on Feb 11, 2019

They are relatively friendly.

3.2
Verified Homeowner
Syracuse, UT, on Feb 07, 2019

[removed], [removed] and [removed] were very kind , understanding and accommodating.

5.0
Verified Homeowner
Syracuse, UT, on Feb 01, 2019

Being kept in the loop with our progress

4.9
Verified Homeowner
Syracuse, UT, on Jan 31, 2019

[removed], [removed] and [removed] were great to work with during the walk-thru and 30 day follow-up. They addressed my concerns and were friendly to work with. Woodside put a lot of pressure on these 3 people to make it happen a month earlier (close by 12/31) and should recognize their extraordinary efforts. There has been some follow-up clean up efforts but given the time pressure I believe these 3 did a great job. [removed] came through on some celebrity recognition upon home funding. He also kept me informed along the way with home progress during construction.

5.0
Verified Homeowner
Syracuse, UT, on Jan 21, 2019

Great to work with! Attentive to concerns. Amazing experience from beginning to end

4.7
Verified Homeowner
Syracuse, UT, on Jan 18, 2019

First [removed] was in incredible. He was super easy and nice. [removed] pushy great sales guy. I do sales for a living and he was definitely knew what he was talking about I was confident enough in the homes that have made it very easy for me and him to just move forward. But when he introduced me with [removed] and [removed]. It made this experience 400 times better. The team of 4 honestly could do anything. I honestly trusted them from day 1 and that have exceeded my hopes expectations everything. it's very interesting my very close friends that were doing the exact same building a house up in [removed] Haven with a builder named [removed] I believe and it's crazy how we've had exact opposites experiences. they were even telling their friends and family not to buy a from their builder and come to us because they were so shocked on some of the stuff that this team was willing to do for me. and passed moving what everyone's been willing to do to make sure things are taken care of and kind of helping me with questions and things like that has been on a whole new level I can't even say world-class cause I believe it's better than that. When I honestly talk to my friends and family about my new home I hardly even talked about how cool the house even looks I talked about the team that you guys have and what they've done for me for a 26 year old who doesn't know much it was a very much needed and greatly appreciated!

5.0
Verified Homeowner
Syracuse, UT, on Jan 12, 2019

Regular photo updates from [removed]

4.1
Verified Homeowner
Syracuse, UT, on Jan 11, 2019

Everyone was very professional, organized and kind.

5.0
Verified Homeowner
Syracuse, UT, on Dec 28, 2018

Customer service has been great

5.0
Verified Homeowner
Syracuse, UT, on Dec 09, 2018

The construction team worked hard to insure that things were done the way they should be. If there was a question about something they took care of it right away. The Construction and Warranty people worked as a team to make sure the home was ready to go by the closing date. They also seamed to enjoy making it all happen.

5.0
Verified Homeowner
Syracuse, UT, on Nov 18, 2018

Ease of communication and transparency in the process.

4.9
Verified Homeowner
Syracuse, UT, on Oct 30, 2018

Most of the home/final build met or exceeded expectations

4.5
Verified Homeowner
Syracuse, on Oct 02, 2018

They get the job done quickly and efficiently.

4.4
Verified Homeowner
Syracuse, UT, on Sep 15, 2018

From the beginning, [removed] always kept me update it in everything and helped me the most in the process. Really appreciated him!

4.6
Verified Homeowner
Syracuse, UT, on Jun 01, 2018

Everything was headache-free. Smooth.

4.8
Verified Homeowner
Syracuse, UT, on May 31, 2018

How easy the buying process was.

5.0
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Syracuse, UT, on May 30, 2019

[removed]’s customers service and flexibility to answer questions when needed

4.9
Verified Homeowner
Syracuse, UT, on May 27, 2019

All forms were digital and for the most part, did not have to rearrange schedules to come and sign things by hand.

4.7
Verified Homeowner
Syracuse, UT, on May 17, 2019

The builder's willingness to work with us to fix any issues we had, and the amount everyone seemed to care that we have a positive experience, throughout.

4.9
Verified Homeowner
Syracuse, UT, on Apr 29, 2019

I loved how easy it was. This is the first home we have purchased and built, truly a wonderful experience!

5.0
Verified Homeowner
Syracuse, UT, on Mar 31, 2019

The upfront price and no bid wars on the home

3.6
Verified Homeowner
Syracuse, UT, on Mar 13, 2019

Consistent updates and a very friendly team. Always had answers and were quick to fix any issues.

5.0
Verified Homeowner
Syracuse, UT, on Feb 17, 2019

Being able to walk through fairly regularly.

4.1
Verified Homeowner
Syracuse, UT, on Feb 16, 2019

Watching the house grow from paper to a home.

4.7
Verified Homeowner
Syracuse, UT, on Feb 14, 2019

Open communication

4.1
Verified Homeowner
Syracuse, UT, on Feb 14, 2019

Frequent updates and very easy to work with when it came to questions or changes

4.9
Verified Homeowner
Syracuse, UT, on Feb 13, 2019

[removed] is the best ever! He was more than helpful throughout the process and went above and beyond the customer experience process. As I got closer to closing, the entire gang ([removed], [removed], and [removed]) worked tirelessly to make sure everything exceeded my satisfaction and that my home was completely ready for me, by my closing date. They even accomplished the impossible task of getting my linen closet (cabinet) installed the day before I closed. These folks, seriously provided the best customer service that I have ever had and I would highly recommend and encourage my family and friends to work with this exceptional group of individuals!

5.0
Verified Homeowner
Syracuse, UT, on Feb 07, 2019

[removed], [removed] and [removed] were very kind , understanding and accommodating.

5.0
Verified Homeowner
Syracuse, UT, on Feb 01, 2019

Being kept in the loop with our progress

4.9
Verified Homeowner
Syracuse, UT, on Jan 31, 2019

[removed], [removed] and [removed] were great to work with during the walk-thru and 30 day follow-up. They addressed my concerns and were friendly to work with. Woodside put a lot of pressure on these 3 people to make it happen a month earlier (close by 12/31) and should recognize their extraordinary efforts. There has been some follow-up clean up efforts but given the time pressure I believe these 3 did a great job. [removed] came through on some celebrity recognition upon home funding. He also kept me informed along the way with home progress during construction.

5.0
Verified Homeowner
Syracuse, UT, on Jan 21, 2019

Great to work with! Attentive to concerns. Amazing experience from beginning to end

4.7
Verified Homeowner
Syracuse, UT, on Jan 18, 2019

First [removed] was in incredible. He was super easy and nice. [removed] pushy great sales guy. I do sales for a living and he was definitely knew what he was talking about I was confident enough in the homes that have made it very easy for me and him to just move forward. But when he introduced me with [removed] and [removed]. It made this experience 400 times better. The team of 4 honestly could do anything. I honestly trusted them from day 1 and that have exceeded my hopes expectations everything. it's very interesting my very close friends that were doing the exact same building a house up in [removed] Haven with a builder named [removed] I believe and it's crazy how we've had exact opposites experiences. they were even telling their friends and family not to buy a from their builder and come to us because they were so shocked on some of the stuff that this team was willing to do for me. and passed moving what everyone's been willing to do to make sure things are taken care of and kind of helping me with questions and things like that has been on a whole new level I can't even say world-class cause I believe it's better than that. When I honestly talk to my friends and family about my new home I hardly even talked about how cool the house even looks I talked about the team that you guys have and what they've done for me for a 26 year old who doesn't know much it was a very much needed and greatly appreciated!

5.0
Verified Homeowner
Syracuse, UT, on Jan 12, 2019

Regular photo updates from [removed]

4.1
Verified Homeowner
Syracuse, UT, on Jan 11, 2019

Everyone was very professional, organized and kind.

5.0
Verified Homeowner
Syracuse, UT, on Dec 28, 2018

Customer service has been great

5.0
Verified Homeowner
Syracuse, UT, on Dec 09, 2018

The construction team worked hard to insure that things were done the way they should be. If there was a question about something they took care of it right away. The Construction and Warranty people worked as a team to make sure the home was ready to go by the closing date. They also seamed to enjoy making it all happen.

5.0
Verified Homeowner
Syracuse, UT, on Nov 18, 2018

Ease of communication and transparency in the process.

4.9
Verified Homeowner
Syracuse, UT, on Oct 30, 2018

Most of the home/final build met or exceeded expectations

4.5
Verified Homeowner
Syracuse, UT, on Sep 15, 2018

From the beginning, [removed] always kept me update it in everything and helped me the most in the process. Really appreciated him!

4.6
Verified Homeowner
Syracuse, UT, on Jun 01, 2018

Everything was headache-free. Smooth.

4.8
Verified Homeowner
Syracuse, UT, on May 31, 2018

How easy the buying process was.

5.0
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Syracuse, on Oct 17, 2020

[name removed] has been prompt to address issues for the most part when they come up, however it has been frustrating to say the least with all the problems. From squeaky floors, to water leaks, water pressure, furnace and AC issues.

3.5
Verified Homeowner
Syracuse, on Oct 10, 2020

Everything has been good!

5.0
Verified Homeowner
Syracuse, on Aug 20, 2020

The services and personnel is always available and willing to help.

5.0
Verified Homeowner
Syracuse, on Jul 27, 2020

We always get a quick response to any questions and/or issues we have.

5.0
Verified Homeowner
Syracuse, on Jul 17, 2020

Any little thing we’ve needed fixed, [name removed] has been on top of it! AND does a follow up call. She’s been great.

5.0
Verified Homeowner
Syracuse, on Jun 21, 2020

They followed up on the one issue I contacted them about

5.0
Verified Homeowner
Syracuse, on May 08, 2020

Quick response time on the schedule status of needed repair. Delays were explained in a timely manner.[name removed] has been courteous and helpful at all times. Covid-19 has delayed needed repairs. We realize this is necessary for everyone's safety.

5.0
Verified Homeowner
Syracuse, on Apr 19, 2020

Great customer service Everyone is friendly and always tells things as they are We felt there was no catches

5.0
Verified Homeowner
Syracuse, on Apr 17, 2020

We appreciate the assistance and helpfulness in answering our questions by the Woodside staff.

5.0
Verified Homeowner
Syracuse, on Apr 09, 2020

Saves me time and money from having to do it myself.

5.0
Verified Homeowner
Syracuse, on Mar 04, 2020

How professional and friendly we are treated.

5.0
Verified Homeowner
Syracuse, on Jan 24, 2020

They said they would send people out in a week or two to fix the problems and nobody has come and it's been 4 months or more

2.1
Verified Homeowner
Syracuse, on Nov 09, 2019

Everybody was great to interact with during the initial build. I couldn’t think of anything else

1.6
Verified Homeowner
Syracuse, on Oct 22, 2019

Some of my things still have not been looked at after the 30 day walkthrough so we are still waiting on someone to come fix the carpet, cabinet and bathroom door

3.8
Verified Homeowner
Syracuse, on Aug 30, 2019

[removed], [removed] and [removed] have been amazing! They are always prompt in fixing things that need to be done.

5.0
Verified Homeowner
Syracuse, on Aug 27, 2019

Being able to contact [removed] and then they come out and quick fix whatever we've talked to them about.

3.6
Verified Homeowner
Syracuse, on Jun 21, 2019

They’re timely manner of communicating and taking action

4.7
Verified Homeowner
Syracuse, on Jun 17, 2019

Usual quick response

3.0
Verified Homeowner
Syracuse, on Jun 15, 2019

I don't have to worry about things breaking or going out. I like the peace of mind

4.3
Verified Homeowner
Syracuse, on Jun 01, 2019

[removed] and [removed] have done a great job in following up on matters after the move in (additional clean-up, repair of cabinet trim, yard, dishwasher, etc.). I would suggest the standard dishwasher be evaluated. I did have it fixed to shut more easily but again am having issues with the unit.

5.0
Verified Homeowner
Syracuse, on May 18, 2019

Willing to make things right if there is an issue

5.0
Verified Homeowner
Syracuse, on May 16, 2019

The people are incredible easy to work with friendly you're still working on other homes wave to me Love it

5.0
Verified Homeowner
Syracuse, on May 01, 2019

It's great!

5.0
Verified Homeowner
Syracuse, on Feb 11, 2019

They are relatively friendly.

3.2
Verified Homeowner
Syracuse, on Oct 02, 2018

They get the job done quickly and efficiently.

4.4
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Syracuse, on Nov 13, 2020

We liked how easy it was to work with [name removed]. We also enjoyed working with [name removed] to touch up & fix any issues with our home over the past year; ie our furnace & ac needed numerous repairs, our dryer vent was not installed properly & vent outside was damaged, misaligned kitchen drawers, light improperly installed in our master bathroom and not fully dry walled after repair. Disappointed in the quality of our kitchen quartz countertops & the company who installed them. Stains caused by tie downs on the edges & grout dust has never been cleaned properly & and removed. Found it alienated during the design process when designer kept saying. “No one has ever done this before” and “You realize this is going to cost more”. It took part of the happiness away from making our design selections.

4.5
Verified Homeowner
Syracuse, on Nov 05, 2020

Repairs were good, but Woodside Homes would start the repair it would be repaired, but the specific problem would come again such as the carpet was glued down again in my living room and started to lift up again after a couple of months repairer weren't Woodside, but the contractors they hired.

4.4
Verified Homeowner
Syracuse, on Nov 04, 2020

We had a positive experience with the communication

4.7
Verified Homeowner
Syracuse, on Oct 28, 2020

Had some warping on the front wall in our entryway.

4.4
Verified Homeowner
Syracuse, on Oct 20, 2020

[name removed] and [name removed] are amazing. Always so kind and so willing to answer questions and we have been in our home for over a year now. I am so glad we went with Woodside as it is has been such a smooth process. Fantastic customer support every time we need them and its just so great to know Woodside is reliable

5.0
Verified Homeowner
Syracuse, on Oct 20, 2020

Kitchen appliances are VERY cheap. Surprised furnace went out in less than a year. Liked that [name removed] was on top of everything. [name removed] waiting for kitchen cabinets to be fixed.

3.4
Verified Homeowner
Syracuse, on Sep 04, 2020

The quality is very good and we are happy with the home. The customer service is excellent.

5.0
Verified Homeowner
Syracuse, on Aug 14, 2020

The thing I like most is [name removed]. She has went about and beyond to help get issues fixed at my house.

4.8
Verified Homeowner
Syracuse, on Aug 02, 2020

The floor plan and style of the home is great but the details and finish work are pretty low quality.

4.1
Verified Homeowner
Syracuse, on Jul 24, 2020

Disliked it took a little longer than expected. Was expected.

4.7
Verified Homeowner
Syracuse, on Jul 18, 2020

The experience was great! We liked the process and overall the home is built well. However, there are little details inside that are a little annoying. For example, light switches don’t match the nearest light. Or seals weren’t properly sealed, the master bathroom has a vent inside the water closet and not the actual bathroom.. so when the shower is on, the vent does nothing.

4.7
Verified Homeowner
Syracuse, on Jun 11, 2020

Friendly interactions

4.3
Verified Homeowner
Syracuse, on May 16, 2020

The sales rep

3.7
Verified Homeowner
Syracuse, on Apr 23, 2020

The initial purchasing phase is friendly and convenient.

2.5
Verified Homeowner
Syracuse, on Nov 02, 2019

First of all the home is perfect love everything about it. But if i ever have a question or problem [removed] and [removed] are so on top of it. As a first timer on this with alot of question they have been amazing.

5.0
Verified Homeowner
Syracuse, on Oct 28, 2019

the Comfort of my home

4.6
Verified Homeowner
Syracuse, on Oct 20, 2019

The Peoples willingness to help and make things right.

4.0
Verified Homeowner
Syracuse, on Sep 06, 2019

They were easy to work with during the construction phase

3.3
Verified Homeowner
Syracuse, on Aug 28, 2019

[removed] has been receptive and reachable

4.0
Verified Homeowner
Syracuse, on Jul 11, 2019

The house was built fast. . .not necessarily a good thing

3.7
Verified Homeowner
Syracuse, on Jul 01, 2019

They really make the customer feel valued.

5.0
Verified Homeowner
Syracuse, on Jun 27, 2019

Great service

4.6
Verified Homeowner
Syracuse, on Mar 08, 2019

We've been happy in all areas! Beautiful craftsmanship on our home Easily accessible Kind customer care! Everyone greets me like a friend

4.9
Verified Homeowner
Syracuse, on Mar 01, 2019

They are fast and get it done eventually.

4.4
Verified Homeowner