Top Homebuilder Ratings & Reviews

Woodside Homes

Still Water Solitude

122 Homeowner Reviews Completed Oct 2018 - Apr 2020

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.4

Purchase Experience

4.7

Home Personalization Experience

4.8

Lender Experience

4.8

Construction Experience

4.5

Customer Care Experience

4.8

Home Readiness

4.4

Installation & Workmanship

4.6

Community Profile

 


 

Stillwater Solitude is the perfect community for those looking to own their first home. One of our best-selling communities just got a whole lot bigger with dozens of new home sites and a new park planned to the North. Choose from 8 unique, open-concept floor plans that maximize your home to 2,021 square feet. Located in Syracuse, between Bluff Rd. and Gentile St., Stillwater Solitude provides convenient access to Main Street and I-15. Syracuse is one of the fastest growing cities in Utah! Visit our Better By Design Model Homes today!


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Syracuse, on Mar 15, 2020

It was a very smooth process, the Woodside team was available for all the questions I had. As a first time home buyer it was a scary process but they made it easy and a bit less scary

5.0
Verified Homeowner
Syracuse, on Mar 04, 2020

How professional and friendly we are treated.

5.0
Verified Homeowner
Syracuse, on Feb 20, 2020

Everyone was so helpful & answered all our questions. Never felt like we were being a problem by asking so many questions!

5.0
Verified Homeowner
Syracuse, on Feb 06, 2020

Everyone was so helpful throughout the whole process. We loved working with [name removed]! He was great to work with. [name removed] from the design center was also amazing and so helpful! We love our new home. It’s perfect for our family!

5.0
Verified Homeowner
Syracuse, on Feb 02, 2020

Seeing it built ground up and how beautiful it turned out. Also the staff worked great with us in making sure we got exactly everything we wanted and asked for.

5.0
Verified Homeowner
Syracuse, on Jan 24, 2020

They said they would send people out in a week or two to fix the problems and nobody has come and it's been 4 months or more

2.1
Verified Homeowner

Customer Care Team

Woodside Homes

Jan 24, 2020

Thanks for your feedback. I will be sure to send it over to our Customer Care Team and they will be in touch if they haven't already been.

Syracuse, on Jan 16, 2020

All my questions were quickly answered and [name removed] kept me informed me on milestones and things that were being done.

4.9
Verified Homeowner
Syracuse, on Jan 14, 2020

[name removed] was nice to work with. Also, we enjoyed the design center. However, I do not like the paint on my carpet that woodside employees refuse to replace. I have paint on the carpet in my family room, stairs, loft, master bedroom, and upstairs bed rooms. I do not like a hole the size of a dime was cut in my carpet outside the upstairs bathroom door due to a drop of paint on the carpet. I do not like that [name removed], a wood side employee, told me that the solution to paint on the carpet was to cut the carpet. I do not like that an hour after I closed [name removed], a woodside employee, pulled his knife out and cut my carpet right in front of me after I identified paint on the carpet. I do not like that when the carpet was installed, there was not plastic placed on top of the carpet to protect it while contracts drug dirt and mud all over my carpet while work was being completed. I do not like that plastic was not placed to protect the carpet when the molding was painted. I have several spots in my carpet where the carpet fibers are painted into the molding. I do not like that the paint was not completed in some areas. I do not like that I have a hole in my carpet, or that my stairs have gaps on the edges large enough to fit an adult sized hand inside the carpet and under the wooden stair. I do not like that I paid for a new house and got carpet that was worked on, painted on, ripped, and cut before I got to move in.

3.3
Verified Homeowner

Customer Care Team

Woodside Homes

Jan 14, 2020

Thanks for your feedback, we really do appreciate it. Our Customer Care Team has been notified and will be in touch about this if they haven't already done so.

Syracuse, on Dec 18, 2019

They kept us well informed and involved in the process. Answered the questions we had in a timely manner.

4.8
Verified Homeowner
Syracuse, on Dec 18, 2019

The walkthrough once the house was completed.

5.0
Verified Homeowner
Syracuse, on Dec 18, 2019

Being able to watch our home being built

4.8
Verified Homeowner
Syracuse, on Dec 18, 2019

Working with [name removed].

4.8
Verified Homeowner
Syracuse, on Dec 18, 2019

I found the experience so easy and so exciting. Woodside helped us every step of the way with such ease. [name removed] was exceptional always there to help and nothing was too big or small of a ask for him

5.0
Verified Homeowner
Syracuse, on Nov 09, 2019

Everybody was great to interact with during the initial build. I couldn’t think of anything else

1.6
Verified Homeowner
Syracuse, on Nov 04, 2019

[removed] kept me updated with the things going on with the house.

4.4
Verified Homeowner
Syracuse, on Nov 02, 2019

First of all the home is perfect love everything about it. But if i ever have a question or problem [removed] and [removed] are so on top of it. As a first timer on this with alot of question they have been amazing.

5.0
Verified Homeowner
Syracuse, on Oct 28, 2019

the Comfort of my home

4.6
Verified Homeowner
Syracuse, on Oct 22, 2019

Some of my things still have not been looked at after the 30 day walkthrough so we are still waiting on someone to come fix the carpet, cabinet and bathroom door

3.8
Verified Homeowner
Syracuse, on Oct 20, 2019

The Peoples willingness to help and make things right.

4.0
Verified Homeowner
Syracuse, on Oct 16, 2019

Besides the great quality and work being done on the house, We really enjoyed working with your great people. Very Professional.

5.0
Verified Homeowner
Syracuse, on Oct 14, 2019

Weekly progress photos

2.9
Verified Homeowner
Syracuse, on Sep 06, 2019

They were easy to work with during the construction phase

3.3
Verified Homeowner
Syracuse, on Aug 30, 2019

[removed], [removed] and [removed] have been amazing! They are always prompt in fixing things that need to be done.

5.0
Verified Homeowner
Syracuse, on Aug 28, 2019

[removed] has been receptive and reachable

4.0
Verified Homeowner
Syracuse, on Aug 27, 2019

Being able to contact [removed] and then they come out and quick fix whatever we've talked to them about.

3.6
Verified Homeowner
Syracuse, on Aug 21, 2019

Easy communication

4.9
Verified Homeowner
Syracuse, on Aug 14, 2019

It was a pretty streamlined process

4.7
Verified Homeowner
Syracuse, on Aug 12, 2019

It was pretty easy and hands off

4.9
Verified Homeowner
Syracuse, on Aug 11, 2019

The best part was learning how the construction process worked and seeing it come up little by little. [removed] was very helpful answering any questions we had throughout the process. Once the home was built and we worked with [removed] and [removed] who have also been very helpful.

4.9
Verified Homeowner
Syracuse, on Jul 11, 2019

The house was built fast. . .not necessarily a good thing

3.7
Verified Homeowner
Syracuse, on Jul 01, 2019

They really make the customer feel valued.

5.0
Verified Homeowner
Syracuse, on Jun 27, 2019

Great service

4.6
Verified Homeowner
Syracuse, on Jun 21, 2019

They’re timely manner of communicating and taking action

4.7
Verified Homeowner
Syracuse, on Jun 18, 2019

We appreciated being kept in the loop with the progress of the home. The ability to go to the design center to get a better idea of the options available was very useful.

4.8
Verified Homeowner
Syracuse, on Jun 17, 2019

Usual quick response

3.0
Verified Homeowner
Syracuse, on Jun 15, 2019

I don't have to worry about things breaking or going out. I like the peace of mind

4.3
Verified Homeowner
Syracuse, on Jun 08, 2019

Woodside was great to work with. They answered any questions that I had and promptly responded back. They were great about fixing a couple of small issues that I had.

5.0
Verified Homeowner
Syracuse, on Jun 01, 2019

[removed] and [removed] have done a great job in following up on matters after the move in (additional clean-up, repair of cabinet trim, yard, dishwasher, etc.). I would suggest the standard dishwasher be evaluated. I did have it fixed to shut more easily but again am having issues with the unit.

5.0
Verified Homeowner
Syracuse, on May 30, 2019

[removed]’s customers service and flexibility to answer questions when needed

4.9
Verified Homeowner
Syracuse, on May 27, 2019

All forms were digital and for the most part, did not have to rearrange schedules to come and sign things by hand.

4.7
Verified Homeowner
Syracuse, on May 24, 2019

When I went to look at the models, I didn't really plan on buying a house. [removed] asked if I'd like to put my name on the waiting list incase I decide I want one. Before I knew it I was choosing my model and upgrades. The process was seamless and I have already referred friends who are in the market for a new home to your website.

4.9
Verified Homeowner
Syracuse, on May 18, 2019

Willing to make things right if there is an issue

5.0
Verified Homeowner
Syracuse, on May 17, 2019

The builder's willingness to work with us to fix any issues we had, and the amount everyone seemed to care that we have a positive experience, throughout.

4.9
Verified Homeowner
Syracuse, on May 16, 2019

The people are incredible easy to work with friendly you're still working on other homes wave to me Love it

5.0
Verified Homeowner
Syracuse, on May 01, 2019

It's great!

5.0
Verified Homeowner
Syracuse, on Apr 29, 2019

I loved how easy it was. This is the first home we have purchased and built, truly a wonderful experience!

5.0
Verified Homeowner
Syracuse, on Apr 20, 2019

[removed] has been great to work with! Always follows through!

5.0
Verified Homeowner
Syracuse, on Mar 31, 2019

The upfront price and no bid wars on the home

3.6
Verified Homeowner
Syracuse, on Mar 28, 2019

[removed] has been amazing with helping us get little things taken care of. Great with communication and being punctual.

5.0
Verified Homeowner
Syracuse, on Mar 26, 2019

[removed] is always helpful and gets things done

3.0
Verified Homeowner
Syracuse, on Mar 13, 2019

Consistent updates and a very friendly team. Always had answers and were quick to fix any issues.

5.0
Verified Homeowner
Syracuse, on Mar 08, 2019

We've been happy in all areas! Beautiful craftsmanship on our home Easily accessible Kind customer care! Everyone greets me like a friend

4.9
Verified Homeowner
Syracuse, on Mar 01, 2019

They are fast and get it done eventually.

4.4
Verified Homeowner
Syracuse, on Feb 22, 2019

I like [removed]’s response time.

2.7
Verified Homeowner
Syracuse, on Feb 17, 2019

Being able to walk through fairly regularly.

4.1
Verified Homeowner
Syracuse, on Feb 16, 2019

Watching the house grow from paper to a home.

4.7
Verified Homeowner
Syracuse, on Feb 14, 2019

Open communication

4.1
Verified Homeowner
Syracuse, on Feb 14, 2019

Frequent updates and very easy to work with when it came to questions or changes

4.9
Verified Homeowner
Syracuse, on Feb 13, 2019

[removed] is the best ever! He was more than helpful throughout the process and went above and beyond the customer experience process. As I got closer to closing, the entire gang ([removed], [removed], and [removed]) worked tirelessly to make sure everything exceeded my satisfaction and that my home was completely ready for me, by my closing date. They even accomplished the impossible task of getting my linen closet (cabinet) installed the day before I closed. These folks, seriously provided the best customer service that I have ever had and I would highly recommend and encourage my family and friends to work with this exceptional group of individuals!

5.0
Verified Homeowner
Syracuse, on Feb 11, 2019

They are relatively friendly.

3.2
Verified Homeowner
Syracuse, on Feb 07, 2019

[removed], [removed] and [removed] were very kind , understanding and accommodating.

5.0
Verified Homeowner
Syracuse, on Feb 01, 2019

Being kept in the loop with our progress

4.9
Verified Homeowner
Syracuse, on Jan 31, 2019

[removed], [removed] and [removed] were great to work with during the walk-thru and 30 day follow-up. They addressed my concerns and were friendly to work with. Woodside put a lot of pressure on these 3 people to make it happen a month earlier (close by 12/31) and should recognize their extraordinary efforts. There has been some follow-up clean up efforts but given the time pressure I believe these 3 did a great job. [removed] came through on some celebrity recognition upon home funding. He also kept me informed along the way with home progress during construction.

5.0
Verified Homeowner
Syracuse, on Jan 21, 2019

Great to work with! Attentive to concerns. Amazing experience from beginning to end

4.7
Verified Homeowner
Syracuse, on Jan 18, 2019

First [removed] was in incredible. He was super easy and nice. [removed] pushy great sales guy. I do sales for a living and he was definitely knew what he was talking about I was confident enough in the homes that have made it very easy for me and him to just move forward. But when he introduced me with [removed] and [removed]. It made this experience 400 times better. The team of 4 honestly could do anything. I honestly trusted them from day 1 and that have exceeded my hopes expectations everything. it's very interesting my very close friends that were doing the exact same building a house up in [removed] Haven with a builder named [removed] I believe and it's crazy how we've had exact opposites experiences. they were even telling their friends and family not to buy a from their builder and come to us because they were so shocked on some of the stuff that this team was willing to do for me. and passed moving what everyone's been willing to do to make sure things are taken care of and kind of helping me with questions and things like that has been on a whole new level I can't even say world-class cause I believe it's better than that. When I honestly talk to my friends and family about my new home I hardly even talked about how cool the house even looks I talked about the team that you guys have and what they've done for me for a 26 year old who doesn't know much it was a very much needed and greatly appreciated!

5.0
Verified Homeowner
Syracuse, on Jan 12, 2019

Regular photo updates from [removed]

4.1
Verified Homeowner
Syracuse, on Jan 11, 2019

Everyone was very professional, organized and kind.

5.0
Verified Homeowner
Syracuse, on Dec 28, 2018

Customer service has been great

5.0
Verified Homeowner
Syracuse, on Dec 09, 2018

The construction team worked hard to insure that things were done the way they should be. If there was a question about something they took care of it right away. The Construction and Warranty people worked as a team to make sure the home was ready to go by the closing date. They also seamed to enjoy making it all happen.

5.0
Verified Homeowner
Syracuse, on Nov 18, 2018

Ease of communication and transparency in the process.

4.9
Verified Homeowner
Syracuse, on Oct 30, 2018

Most of the home/final build met or exceeded expectations

4.5
Verified Homeowner
Syracuse, on Oct 02, 2018

They get the job done quickly and efficiently.

4.4
Verified Homeowner
Syracuse, on Sep 15, 2018

From the beginning, [removed] always kept me update it in everything and helped me the most in the process. Really appreciated him!

4.6
Verified Homeowner
Syracuse, on Jun 01, 2018

Everything was headache-free. Smooth.

4.8
Verified Homeowner
Syracuse, on May 31, 2018

How easy the buying process was.

5.0
Verified Homeowner

MOST RECENT 50 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Syracuse, on Mar 15, 2020

It was a very smooth process, the Woodside team was available for all the questions I had. As a first time home buyer it was a scary process but they made it easy and a bit less scary

5.0
Verified Homeowner
Syracuse, on Feb 20, 2020

Everyone was so helpful & answered all our questions. Never felt like we were being a problem by asking so many questions!

5.0
Verified Homeowner
Syracuse, on Feb 06, 2020

Everyone was so helpful throughout the whole process. We loved working with [name removed]! He was great to work with. [name removed] from the design center was also amazing and so helpful! We love our new home. It’s perfect for our family!

5.0
Verified Homeowner
Syracuse, on Feb 02, 2020

Seeing it built ground up and how beautiful it turned out. Also the staff worked great with us in making sure we got exactly everything we wanted and asked for.

5.0
Verified Homeowner
Syracuse, on Jan 16, 2020

All my questions were quickly answered and [name removed] kept me informed me on milestones and things that were being done.

4.9
Verified Homeowner
Syracuse, on Jan 14, 2020

[name removed] was nice to work with. Also, we enjoyed the design center. However, I do not like the paint on my carpet that woodside employees refuse to replace. I have paint on the carpet in my family room, stairs, loft, master bedroom, and upstairs bed rooms. I do not like a hole the size of a dime was cut in my carpet outside the upstairs bathroom door due to a drop of paint on the carpet. I do not like that [name removed], a wood side employee, told me that the solution to paint on the carpet was to cut the carpet. I do not like that an hour after I closed [name removed], a woodside employee, pulled his knife out and cut my carpet right in front of me after I identified paint on the carpet. I do not like that when the carpet was installed, there was not plastic placed on top of the carpet to protect it while contracts drug dirt and mud all over my carpet while work was being completed. I do not like that plastic was not placed to protect the carpet when the molding was painted. I have several spots in my carpet where the carpet fibers are painted into the molding. I do not like that the paint was not completed in some areas. I do not like that I have a hole in my carpet, or that my stairs have gaps on the edges large enough to fit an adult sized hand inside the carpet and under the wooden stair. I do not like that I paid for a new house and got carpet that was worked on, painted on, ripped, and cut before I got to move in.

3.3
Verified Homeowner
Syracuse, on Dec 18, 2019

They kept us well informed and involved in the process. Answered the questions we had in a timely manner.

4.8
Verified Homeowner
Syracuse, on Dec 18, 2019

The walkthrough once the house was completed.

5.0
Verified Homeowner
Syracuse, on Dec 18, 2019

Being able to watch our home being built

4.8
Verified Homeowner
Syracuse, on Dec 18, 2019

Working with [name removed].

4.8
Verified Homeowner
Syracuse, on Dec 18, 2019

I found the experience so easy and so exciting. Woodside helped us every step of the way with such ease. [name removed] was exceptional always there to help and nothing was too big or small of a ask for him

5.0
Verified Homeowner
Syracuse, on Nov 04, 2019

[removed] kept me updated with the things going on with the house.

4.4
Verified Homeowner
Syracuse, on Oct 16, 2019

Besides the great quality and work being done on the house, We really enjoyed working with your great people. Very Professional.

5.0
Verified Homeowner
Syracuse, on Oct 14, 2019

Weekly progress photos

2.9
Verified Homeowner
Syracuse, on Aug 21, 2019

Easy communication

4.9
Verified Homeowner
Syracuse, on Aug 14, 2019

It was a pretty streamlined process

4.7
Verified Homeowner
Syracuse, on Aug 12, 2019

It was pretty easy and hands off

4.9
Verified Homeowner
Syracuse, on Aug 11, 2019

The best part was learning how the construction process worked and seeing it come up little by little. [removed] was very helpful answering any questions we had throughout the process. Once the home was built and we worked with [removed] and [removed] who have also been very helpful.

4.9
Verified Homeowner
Syracuse, on Jun 18, 2019

We appreciated being kept in the loop with the progress of the home. The ability to go to the design center to get a better idea of the options available was very useful.

4.8
Verified Homeowner
Syracuse, on Jun 08, 2019

Woodside was great to work with. They answered any questions that I had and promptly responded back. They were great about fixing a couple of small issues that I had.

5.0
Verified Homeowner
Syracuse, on May 30, 2019

[removed]’s customers service and flexibility to answer questions when needed

4.9
Verified Homeowner
Syracuse, on May 27, 2019

All forms were digital and for the most part, did not have to rearrange schedules to come and sign things by hand.

4.7
Verified Homeowner
Syracuse, on May 24, 2019

When I went to look at the models, I didn't really plan on buying a house. [removed] asked if I'd like to put my name on the waiting list incase I decide I want one. Before I knew it I was choosing my model and upgrades. The process was seamless and I have already referred friends who are in the market for a new home to your website.

4.9
Verified Homeowner
Syracuse, on May 17, 2019

The builder's willingness to work with us to fix any issues we had, and the amount everyone seemed to care that we have a positive experience, throughout.

4.9
Verified Homeowner
Syracuse, on Apr 29, 2019

I loved how easy it was. This is the first home we have purchased and built, truly a wonderful experience!

5.0
Verified Homeowner
Syracuse, on Mar 31, 2019

The upfront price and no bid wars on the home

3.6
Verified Homeowner
Syracuse, on Mar 13, 2019

Consistent updates and a very friendly team. Always had answers and were quick to fix any issues.

5.0
Verified Homeowner
Syracuse, on Feb 17, 2019

Being able to walk through fairly regularly.

4.1
Verified Homeowner
Syracuse, on Feb 16, 2019

Watching the house grow from paper to a home.

4.7
Verified Homeowner
Syracuse, on Feb 14, 2019

Open communication

4.1
Verified Homeowner
Syracuse, on Feb 14, 2019

Frequent updates and very easy to work with when it came to questions or changes

4.9
Verified Homeowner
Syracuse, on Feb 13, 2019

[removed] is the best ever! He was more than helpful throughout the process and went above and beyond the customer experience process. As I got closer to closing, the entire gang ([removed], [removed], and [removed]) worked tirelessly to make sure everything exceeded my satisfaction and that my home was completely ready for me, by my closing date. They even accomplished the impossible task of getting my linen closet (cabinet) installed the day before I closed. These folks, seriously provided the best customer service that I have ever had and I would highly recommend and encourage my family and friends to work with this exceptional group of individuals!

5.0
Verified Homeowner
Syracuse, on Feb 07, 2019

[removed], [removed] and [removed] were very kind , understanding and accommodating.

5.0
Verified Homeowner
Syracuse, on Feb 01, 2019

Being kept in the loop with our progress

4.9
Verified Homeowner
Syracuse, on Jan 31, 2019

[removed], [removed] and [removed] were great to work with during the walk-thru and 30 day follow-up. They addressed my concerns and were friendly to work with. Woodside put a lot of pressure on these 3 people to make it happen a month earlier (close by 12/31) and should recognize their extraordinary efforts. There has been some follow-up clean up efforts but given the time pressure I believe these 3 did a great job. [removed] came through on some celebrity recognition upon home funding. He also kept me informed along the way with home progress during construction.

5.0
Verified Homeowner
Syracuse, on Jan 21, 2019

Great to work with! Attentive to concerns. Amazing experience from beginning to end

4.7
Verified Homeowner
Syracuse, on Jan 18, 2019

First [removed] was in incredible. He was super easy and nice. [removed] pushy great sales guy. I do sales for a living and he was definitely knew what he was talking about I was confident enough in the homes that have made it very easy for me and him to just move forward. But when he introduced me with [removed] and [removed]. It made this experience 400 times better. The team of 4 honestly could do anything. I honestly trusted them from day 1 and that have exceeded my hopes expectations everything. it's very interesting my very close friends that were doing the exact same building a house up in [removed] Haven with a builder named [removed] I believe and it's crazy how we've had exact opposites experiences. they were even telling their friends and family not to buy a from their builder and come to us because they were so shocked on some of the stuff that this team was willing to do for me. and passed moving what everyone's been willing to do to make sure things are taken care of and kind of helping me with questions and things like that has been on a whole new level I can't even say world-class cause I believe it's better than that. When I honestly talk to my friends and family about my new home I hardly even talked about how cool the house even looks I talked about the team that you guys have and what they've done for me for a 26 year old who doesn't know much it was a very much needed and greatly appreciated!

5.0
Verified Homeowner
Syracuse, on Jan 12, 2019

Regular photo updates from [removed]

4.1
Verified Homeowner
Syracuse, on Jan 11, 2019

Everyone was very professional, organized and kind.

5.0
Verified Homeowner
Syracuse, on Dec 28, 2018

Customer service has been great

5.0
Verified Homeowner
Syracuse, on Dec 09, 2018

The construction team worked hard to insure that things were done the way they should be. If there was a question about something they took care of it right away. The Construction and Warranty people worked as a team to make sure the home was ready to go by the closing date. They also seamed to enjoy making it all happen.

5.0
Verified Homeowner
Syracuse, on Nov 18, 2018

Ease of communication and transparency in the process.

4.9
Verified Homeowner
Syracuse, on Oct 30, 2018

Most of the home/final build met or exceeded expectations

4.5
Verified Homeowner
Syracuse, on Sep 15, 2018

From the beginning, [removed] always kept me update it in everything and helped me the most in the process. Really appreciated him!

4.6
Verified Homeowner
Syracuse, on Jun 01, 2018

Everything was headache-free. Smooth.

4.8
Verified Homeowner
Syracuse, on May 31, 2018

How easy the buying process was.

5.0
Verified Homeowner

MOST RECENT 50 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Syracuse, on Mar 04, 2020

How professional and friendly we are treated.

5.0
Verified Homeowner
Syracuse, on Jan 24, 2020

They said they would send people out in a week or two to fix the problems and nobody has come and it's been 4 months or more

2.1
Verified Homeowner
Syracuse, on Nov 09, 2019

Everybody was great to interact with during the initial build. I couldn’t think of anything else

1.6
Verified Homeowner
Syracuse, on Oct 22, 2019

Some of my things still have not been looked at after the 30 day walkthrough so we are still waiting on someone to come fix the carpet, cabinet and bathroom door

3.8
Verified Homeowner
Syracuse, on Aug 30, 2019

[removed], [removed] and [removed] have been amazing! They are always prompt in fixing things that need to be done.

5.0
Verified Homeowner
Syracuse, on Aug 27, 2019

Being able to contact [removed] and then they come out and quick fix whatever we've talked to them about.

3.6
Verified Homeowner
Syracuse, on Jun 21, 2019

They’re timely manner of communicating and taking action

4.7
Verified Homeowner
Syracuse, on Jun 17, 2019

Usual quick response

3.0
Verified Homeowner
Syracuse, on Jun 15, 2019

I don't have to worry about things breaking or going out. I like the peace of mind

4.3
Verified Homeowner
Syracuse, on Jun 01, 2019

[removed] and [removed] have done a great job in following up on matters after the move in (additional clean-up, repair of cabinet trim, yard, dishwasher, etc.). I would suggest the standard dishwasher be evaluated. I did have it fixed to shut more easily but again am having issues with the unit.

5.0
Verified Homeowner
Syracuse, on May 18, 2019

Willing to make things right if there is an issue

5.0
Verified Homeowner
Syracuse, on May 16, 2019

The people are incredible easy to work with friendly you're still working on other homes wave to me Love it

5.0
Verified Homeowner
Syracuse, on May 01, 2019

It's great!

5.0
Verified Homeowner
Syracuse, on Apr 20, 2019

[removed] has been great to work with! Always follows through!

5.0
Verified Homeowner
Syracuse, on Mar 28, 2019

[removed] has been amazing with helping us get little things taken care of. Great with communication and being punctual.

5.0
Verified Homeowner
Syracuse, on Mar 26, 2019

[removed] is always helpful and gets things done

3.0
Verified Homeowner
Syracuse, on Feb 22, 2019

I like [removed]’s response time.

2.7
Verified Homeowner
Syracuse, on Feb 11, 2019

They are relatively friendly.

3.2
Verified Homeowner
Syracuse, on Oct 02, 2018

They get the job done quickly and efficiently.

4.4
Verified Homeowner

MOST RECENT 50 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Syracuse, on Nov 02, 2019

First of all the home is perfect love everything about it. But if i ever have a question or problem [removed] and [removed] are so on top of it. As a first timer on this with alot of question they have been amazing.

5.0
Verified Homeowner
Syracuse, on Oct 28, 2019

the Comfort of my home

4.6
Verified Homeowner
Syracuse, on Oct 20, 2019

The Peoples willingness to help and make things right.

4.0
Verified Homeowner
Syracuse, on Sep 06, 2019

They were easy to work with during the construction phase

3.3
Verified Homeowner
Syracuse, on Aug 28, 2019

[removed] has been receptive and reachable

4.0
Verified Homeowner
Syracuse, on Jul 11, 2019

The house was built fast. . .not necessarily a good thing

3.7
Verified Homeowner
Syracuse, on Jul 01, 2019

They really make the customer feel valued.

5.0
Verified Homeowner
Syracuse, on Jun 27, 2019

Great service

4.6
Verified Homeowner
Syracuse, on Mar 08, 2019

We've been happy in all areas! Beautiful craftsmanship on our home Easily accessible Kind customer care! Everyone greets me like a friend

4.9
Verified Homeowner
Syracuse, on Mar 01, 2019

They are fast and get it done eventually.

4.4
Verified Homeowner