Top Homebuilder Ratings & Reviews

Woodside Homes

Stonewater At Park Place

110 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.6

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.9

Home Readiness

4.7

Installation & Workmanship

4.5

Community Profile

 


 

Models are NOW OPEN for viewing! Stonewater is surrounded by multiple community parks, endless greenscapes, and first-class amenities which include the clubhouse, swimming pool, 24-hour fitness center, conference room, theater and more. Stonewater is a great commuting location, close to I-10, I-15, and Metrolink stations. Live near shopping, dining, entertainment, and employment. Have it all at Stonewater at Park Place!


Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Ontario, on May 29, 2020

response in timely manner and completed warranty request as expected

5.0
Verified Homeowner
Ontario, on May 27, 2020

I loved the fact that I am able to contact Woodside representative [name removed], he responds immediately and tries to provide a solution. He is very helpful and patient in explaining things to help me understand. I do have a concern that was not addressed but have been unable to contact them because of the pandemic.

4.7
Verified Homeowner
Ontario, on May 15, 2020

All commitments mentioned at their Sales Brochure or Sales Agreement or at Orientation sessions are met by Woodside Homes to my satisfaction. The builder's employees are patient, knowledgeable, co-operative, work as a team and professionally. My Kudos to [name removed] from after support/warranty team, and [name removed] (Sales) and my best wishes & success to this wonderful builder.

5.0
Verified Homeowner
Ontario, on May 08, 2020

[name removed] is very responsive to any of my calls/texts.

5.0
Verified Homeowner
Ontario, on Apr 24, 2020

customer service

4.9
Verified Homeowner
Ontario, on Apr 12, 2020

All requests for warranty repair are fully resolved quickly. Support after the sale is exceptional.

5.0
Verified Homeowner
Ontario, on Mar 30, 2020

Their customer service was awesome. If there were any problems, they were fixed promptly and efficiently.

4.3
Verified Homeowner
Ontario, on Mar 28, 2020

purchase experience and customer care.

4.8
Verified Homeowner
Ontario, on Feb 21, 2020

We really appreciated the weekly updates and photo on the status of the build, and the completion date. We were kept in the loop, and all of the contact when we reached out with questions was professional and timely.

4.8
Verified Homeowner
Ontario, on Jan 29, 2020

so far so good, but there are some small places need repair.

4.8
Verified Homeowner
Ontario, on Jan 26, 2020

No hassle at all, [name removed] from the sales team was really helpful.

4.6
Verified Homeowner
Ontario, on Jan 25, 2020

I liked the honesty through the entire process

4.7
Verified Homeowner
Ontario, on Jan 24, 2020

Easy and no complications

4.9
Verified Homeowner
Ontario, on Jan 07, 2020

Everything

5.0
Verified Homeowner
Ontario, on Jan 07, 2020

Mr [name removed] very good my new home purchase, I am very glade be a new home owner in this community

5.0
Verified Homeowner
Ontario, on Dec 24, 2019

very smooth and easy purchase experience.

4.9
Verified Homeowner
Ontario, on Dec 08, 2019

Enjoyed working with [name removed], he took his time to explain everything in the home. He did not hesitate to fix anything in the home that needed attention even as small as paint on cabinets.

4.6
Verified Homeowner
Ontario, on Nov 21, 2019

They are very responsive when requesting warranty service.

5.0
Verified Homeowner
Ontario, on Nov 14, 2019

Quick responses and follow-through

5.0
Verified Homeowner
Ontario, on Nov 04, 2019

Easy to be reached out

5.0
Verified Homeowner
Ontario, on Oct 29, 2019

[removed]’s customer service was absolutely amazing! Through every step of they way, [removed] was there to guide us and advocate for our best interest. My family and I truly felt like we were in good hands and trusted him completely. He made the home buying process as smooth as ever.

4.6
Verified Homeowner
Ontario, on Oct 18, 2019

Reliable and trust worthy after sale service/care. Whatever the New Home Sales Specialist ([removed]) committed, and it all met without any compromise.

5.0
Verified Homeowner
Ontario, on Oct 11, 2019

the first floor bathroom leaking ,the closet are mold.builder come quickly to fix,but still wait for the carpet to install....

4.7
Verified Homeowner
Ontario, on Sep 27, 2019

The warranty is very handy, when contact as customer service, the representative comes and solves the problem

5.0
Verified Homeowner
Ontario, on Sep 26, 2019

The home comes with one year warranty inside, customer service is quick to respond and quick to fix things inside.

5.0
Verified Homeowner
Ontario, on Sep 19, 2019

Best of all and the single reason we decided to make this move was the sales person [removed]. From the very beginning he made me, my wife, and even my dog, feel like family. Very professional and upfront about the current incentives without pushing us to sign anything. Made us feel this was right for us and it was. We greatly appreciate [removed]'s help throughout the process.

4.8
Verified Homeowner
Ontario, on Sep 11, 2019

Great purchase and customer service experience

4.8
Verified Homeowner
Ontario, on Sep 05, 2019

Simplified and transparent process

5.0
Verified Homeowner
Ontario, on Aug 31, 2019

fast response

5.0
Verified Homeowner
Ontario, on Aug 31, 2019

fast response

5.0
Verified Homeowner
Ontario, on Aug 24, 2019

Their follow through.

5.0
Verified Homeowner
Ontario, on Aug 03, 2019

Very responsibe

5.0
Verified Homeowner
Ontario, on Aug 03, 2019

Quick response.

5.0
Verified Homeowner
Ontario, on Jul 19, 2019

[removed] was amazing to work with. He made the whole process easy.

4.8
Verified Homeowner
Ontario, on Jul 19, 2019

Quality of the house

5.0
Verified Homeowner
Ontario, on Jul 19, 2019

Our overall experience was amazing.

5.0
Verified Homeowner
Ontario, on Jul 19, 2019

We have had great experiences with [removed], [removed] (super), and [removed]. All three of them are always willing to help no matter the situation. We appreciate the excellent service!

5.0
Verified Homeowner
Ontario, on Jul 09, 2019

Good layouts, spacious plans

3.6
Verified Homeowner
Ontario, on Jul 02, 2019

[removed] was our agent. I could not have asked for a more professional and attentive agent. I've moved several times in my life, and [removed] has been the best agent ever. He always answered the phone when I called and took care of any issue immediately.

4.6
Verified Homeowner
Ontario, on Jun 21, 2019

customer service

4.8
Verified Homeowner
Ontario, on Jun 21, 2019

very responsible customer service.

4.8
Verified Homeowner
Ontario, on Jun 19, 2019

Sales stuff

5.0
Verified Homeowner
Ontario, on Jun 17, 2019

Friendly, no pressure process. Explained everything clearly and throughly.

4.3
Verified Homeowner
Ontario, on Jun 17, 2019

No Pressure selling, and a wonderful service from [removed] [removed]-New Home Sales, [removed] from Pacific Sunbelt, and the [removed] team was just amazing.

4.9
Verified Homeowner
Ontario, on Jun 08, 2019

very polite with knowledge !

5.0
Verified Homeowner
Ontario, on May 31, 2019

It was very pleasant to work with the sales agent [removed]! He is very nice, and on top of everything.

5.0
Verified Homeowner
Ontario, on May 29, 2019

Sales agent [removed] is really nice and helpful! It is such a pleasure to work with him!

4.9
Verified Homeowner
Ontario, on May 28, 2019

NA

5.0
Verified Homeowner
Ontario, on May 27, 2019

Responds quickly and schedules repairs in a timely fashion.

5.0
Verified Homeowner
Ontario, on May 24, 2019

That [removed] was very helpful throughout the process and made this purchase easy for me and my family.

4.9
Verified Homeowner
Ontario, on May 17, 2019

sales office is very helpful, especially thank you to [removed].

4.9
Verified Homeowner
Ontario, on Apr 28, 2019

Sale and customer care

4.9
Verified Homeowner
Ontario, on Apr 28, 2019

Sale consultant

4.9
Verified Homeowner
Ontario, on Apr 21, 2019

[removed] and [removed] were very helpful. They are an awesome team.

4.8
Verified Homeowner
Ontario, on Apr 11, 2019

sale consultants and customer care representatives are the best part.

5.0
Verified Homeowner
Ontario, on Apr 04, 2019

Extremely helpful sale representatives and very comprehensive customer care representatives.

5.0
Verified Homeowner
Ontario, on Mar 24, 2019

The care that [removed] and [removed] put in with my husband and I.

5.0
Verified Homeowner
Ontario, on Jan 24, 2019

Services and professionalism both the sales representative and the job site operation managing personnel.

4.9
Verified Homeowner
Ontario, on Jan 24, 2019

The excitement of watching the weekly progress of our new home being built.

4.4
Verified Homeowner
Ontario, on Jan 16, 2019

Sales has been very friendly and helpful. Coordinated for me with lender and everything else. Move in was a pleasure as well. Builder is very responsible over all.

4.9
Verified Homeowner
Ontario, on Dec 22, 2018

[removed] and [removed] at sale office are very professional, ready to help. [removed] is the best in helping understand features of the new home and make sure home was delivered in best condition.

5.0
Verified Homeowner
Ontario, on Dec 13, 2018

We enjoyed the communication and the accessibility of the Woodside agent. All of our questions and concerns were quickly answered.

4.9
Verified Homeowner
Ontario, on Dec 01, 2018

Quick and attentive response to questions or concerns.

3.6
Verified Homeowner
Ontario, on Nov 20, 2018

Nothing specifically.

3.7
Verified Homeowner
Ontario, on Oct 24, 2018

Every person we interacted with was very friendly and professional. Each person was able to answer our numerous questions.

5.0
Verified Homeowner
Ontario, on Sep 15, 2018

the sales office, [removed], [removed] and [removed] were great

4.4
Verified Homeowner

MOST RECENT 50 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Feb 21, 2020

We really appreciated the weekly updates and photo on the status of the build, and the completion date. We were kept in the loop, and all of the contact when we reached out with questions was professional and timely.

4.8
Verified Homeowner
Ontario, on Jan 29, 2020

so far so good, but there are some small places need repair.

4.8
Verified Homeowner
Ontario, on Jan 26, 2020

No hassle at all, [name removed] from the sales team was really helpful.

4.6
Verified Homeowner
Ontario, on Jan 25, 2020

I liked the honesty through the entire process

4.7
Verified Homeowner
Ontario, on Jan 24, 2020

Easy and no complications

4.9
Verified Homeowner
Ontario, on Jan 07, 2020

Everything

5.0
Verified Homeowner
Ontario, on Jan 07, 2020

Mr [name removed] very good my new home purchase, I am very glade be a new home owner in this community

5.0
Verified Homeowner
Ontario, on Dec 24, 2019

very smooth and easy purchase experience.

4.9
Verified Homeowner
Ontario, on Dec 08, 2019

Enjoyed working with [name removed], he took his time to explain everything in the home. He did not hesitate to fix anything in the home that needed attention even as small as paint on cabinets.

4.6
Verified Homeowner
Ontario, on Oct 29, 2019

[removed]’s customer service was absolutely amazing! Through every step of they way, [removed] was there to guide us and advocate for our best interest. My family and I truly felt like we were in good hands and trusted him completely. He made the home buying process as smooth as ever.

4.6
Verified Homeowner
Ontario, on Sep 19, 2019

Best of all and the single reason we decided to make this move was the sales person [removed]. From the very beginning he made me, my wife, and even my dog, feel like family. Very professional and upfront about the current incentives without pushing us to sign anything. Made us feel this was right for us and it was. We greatly appreciate [removed]'s help throughout the process.

4.8
Verified Homeowner
Ontario, on Sep 05, 2019

Simplified and transparent process

5.0
Verified Homeowner
Ontario, on Jul 19, 2019

[removed] was amazing to work with. He made the whole process easy.

4.8
Verified Homeowner
Ontario, on Jul 19, 2019

Quality of the house

5.0
Verified Homeowner
Ontario, on Jul 19, 2019

Our overall experience was amazing.

5.0
Verified Homeowner
Ontario, on Jul 02, 2019

[removed] was our agent. I could not have asked for a more professional and attentive agent. I've moved several times in my life, and [removed] has been the best agent ever. He always answered the phone when I called and took care of any issue immediately.

4.6
Verified Homeowner
Ontario, on Jun 19, 2019

Sales stuff

5.0
Verified Homeowner
Ontario, on Jun 17, 2019

Friendly, no pressure process. Explained everything clearly and throughly.

4.3
Verified Homeowner
Ontario, on Jun 17, 2019

No Pressure selling, and a wonderful service from [removed] [removed]-New Home Sales, [removed] from Pacific Sunbelt, and the [removed] team was just amazing.

4.9
Verified Homeowner
Ontario, on May 31, 2019

It was very pleasant to work with the sales agent [removed]! He is very nice, and on top of everything.

5.0
Verified Homeowner
Ontario, on May 29, 2019

Sales agent [removed] is really nice and helpful! It is such a pleasure to work with him!

4.9
Verified Homeowner
Ontario, on May 24, 2019

That [removed] was very helpful throughout the process and made this purchase easy for me and my family.

4.9
Verified Homeowner
Ontario, on May 17, 2019

sales office is very helpful, especially thank you to [removed].

4.9
Verified Homeowner
Ontario, on Apr 28, 2019

Sale and customer care

4.9
Verified Homeowner
Ontario, on Apr 28, 2019

Sale consultant

4.9
Verified Homeowner
Ontario, on Apr 21, 2019

[removed] and [removed] were very helpful. They are an awesome team.

4.8
Verified Homeowner
Ontario, on Apr 11, 2019

sale consultants and customer care representatives are the best part.

5.0
Verified Homeowner
Ontario, on Apr 04, 2019

Extremely helpful sale representatives and very comprehensive customer care representatives.

5.0
Verified Homeowner
Ontario, on Mar 24, 2019

The care that [removed] and [removed] put in with my husband and I.

5.0
Verified Homeowner
Ontario, on Jan 24, 2019

Services and professionalism both the sales representative and the job site operation managing personnel.

4.9
Verified Homeowner
Ontario, on Jan 24, 2019

The excitement of watching the weekly progress of our new home being built.

4.4
Verified Homeowner
Ontario, on Jan 16, 2019

Sales has been very friendly and helpful. Coordinated for me with lender and everything else. Move in was a pleasure as well. Builder is very responsible over all.

4.9
Verified Homeowner
Ontario, on Dec 22, 2018

[removed] and [removed] at sale office are very professional, ready to help. [removed] is the best in helping understand features of the new home and make sure home was delivered in best condition.

5.0
Verified Homeowner
Ontario, on Dec 13, 2018

We enjoyed the communication and the accessibility of the Woodside agent. All of our questions and concerns were quickly answered.

4.9
Verified Homeowner
Ontario, on Dec 01, 2018

Quick and attentive response to questions or concerns.

3.6
Verified Homeowner
Ontario, on Nov 20, 2018

Nothing specifically.

3.7
Verified Homeowner
Ontario, on Oct 24, 2018

Every person we interacted with was very friendly and professional. Each person was able to answer our numerous questions.

5.0
Verified Homeowner
Ontario, on Sep 15, 2018

the sales office, [removed], [removed] and [removed] were great

4.4
Verified Homeowner

MOST RECENT 50 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on May 29, 2020

response in timely manner and completed warranty request as expected

5.0
Verified Homeowner
Ontario, on May 27, 2020

I loved the fact that I am able to contact Woodside representative [name removed], he responds immediately and tries to provide a solution. He is very helpful and patient in explaining things to help me understand. I do have a concern that was not addressed but have been unable to contact them because of the pandemic.

4.7
Verified Homeowner
Ontario, on May 08, 2020

[name removed] is very responsive to any of my calls/texts.

5.0
Verified Homeowner
Ontario, on Apr 12, 2020

All requests for warranty repair are fully resolved quickly. Support after the sale is exceptional.

5.0
Verified Homeowner
Ontario, on Nov 21, 2019

They are very responsive when requesting warranty service.

5.0
Verified Homeowner
Ontario, on Nov 14, 2019

Quick responses and follow-through

5.0
Verified Homeowner
Ontario, on Oct 18, 2019

Reliable and trust worthy after sale service/care. Whatever the New Home Sales Specialist ([removed]) committed, and it all met without any compromise.

5.0
Verified Homeowner
Ontario, on Oct 11, 2019

the first floor bathroom leaking ,the closet are mold.builder come quickly to fix,but still wait for the carpet to install....

4.7
Verified Homeowner
Ontario, on Sep 27, 2019

The warranty is very handy, when contact as customer service, the representative comes and solves the problem

5.0
Verified Homeowner
Ontario, on Sep 26, 2019

The home comes with one year warranty inside, customer service is quick to respond and quick to fix things inside.

5.0
Verified Homeowner
Ontario, on Aug 31, 2019

fast response

5.0
Verified Homeowner
Ontario, on Aug 31, 2019

fast response

5.0
Verified Homeowner
Ontario, on Aug 24, 2019

Their follow through.

5.0
Verified Homeowner
Ontario, on Aug 03, 2019

Very responsibe

5.0
Verified Homeowner
Ontario, on Aug 03, 2019

Quick response.

5.0
Verified Homeowner
Ontario, on Jul 19, 2019

We have had great experiences with [removed], [removed] (super), and [removed]. All three of them are always willing to help no matter the situation. We appreciate the excellent service!

5.0
Verified Homeowner
Ontario, on May 28, 2019

NA

5.0
Verified Homeowner
Ontario, on May 27, 2019

Responds quickly and schedules repairs in a timely fashion.

5.0
Verified Homeowner

MOST RECENT 50 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on May 15, 2020

All commitments mentioned at their Sales Brochure or Sales Agreement or at Orientation sessions are met by Woodside Homes to my satisfaction. The builder's employees are patient, knowledgeable, co-operative, work as a team and professionally. My Kudos to [name removed] from after support/warranty team, and [name removed] (Sales) and my best wishes & success to this wonderful builder.

5.0
Verified Homeowner
Ontario, on Apr 24, 2020

customer service

4.9
Verified Homeowner
Ontario, on Mar 30, 2020

Their customer service was awesome. If there were any problems, they were fixed promptly and efficiently.

4.3
Verified Homeowner
Ontario, on Mar 28, 2020

purchase experience and customer care.

4.8
Verified Homeowner
Ontario, on Nov 04, 2019

Easy to be reached out

5.0
Verified Homeowner
Ontario, on Sep 11, 2019

Great purchase and customer service experience

4.8
Verified Homeowner
Ontario, on Jul 09, 2019

Good layouts, spacious plans

3.6
Verified Homeowner
Ontario, on Jun 21, 2019

customer service

4.8
Verified Homeowner
Ontario, on Jun 21, 2019

very responsible customer service.

4.8
Verified Homeowner
Ontario, on Jun 08, 2019

very polite with knowledge !

5.0
Verified Homeowner