Homebuilder Ratings & Reviews

Akel Homes Reviews

9 Homeowner Reviews Completed Apr 2023 - Oct 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 15 Comments
Purchase Experience Testimonials from Real Homebuyers

Palm Beach Gard, FL, on Oct 14, 2024

The responsiveness and willingness to resolve issues in a timely manner.

5.0
Verified Homeowner
Palm Beach Gard, FL, on Sep 22, 2024

Office- contractors- costumer service all excellent

5.0
Verified Homeowner
Palm Beach Gard, FL, on Sep 22, 2024

Great

5.0
Verified Homeowner
Palm Beach Gard, FL, on Sep 19, 2024

Everything. I love that it was stupid proof from beginning to move-in date

5.0
Verified Homeowner
Palm Beach Gard, FL, on Sep 19, 2024

Everything was perfect. Can’t really say I disliked anything.

5.0
Verified Homeowner
Palm Beach Gard, FL, on Sep 19, 2024

I wasn't seriously looking for a home but completely fell in love when I came to the grand opening. Everything has been amazing from beginning to end. To say I now have my dream house would be an understatement. My wife and I couldn't be happier with our new home. The attention to detail is beyond anything I've ever seen. Akel Homes truly built our dream house. Even after closing, they are incredible with the amount of services and amenities they offer. They're more than a builder. They actually care about the communities they put together.

5.0
Verified Homeowner
Palm Beach Gard, FL, on Sep 19, 2024

I’m a few minutes away from PGA in an area that’s gonna blow up in the next 10 years. If anything I can be happier about the location. Besides it being our dream home, that’s a tremendous investment.

5.0
Verified Homeowner
Palm Beach Gard, FL, on Sep 03, 2024

What I disliked about the purchase process was the lack of flexibility in design choices. I wish we had more options to customize certain features, like being able to modify the closets in each room or even opt out of installing closets altogether. It would have been great to have more control over these details to better suit our specific needs and preferences.

4.2
Verified Homeowner
Palm Beach Gard, FL, on Sep 03, 2024

Weekly updates on [name removed] was awesome.

4.2
Verified Homeowner
Palm Beach Gard, FL, on Sep 03, 2024

I’m satisfied with the people I’ve interacted with at Akel Homes. The communication has been consistently great, and I’ve always felt like my concerns and questions were taken seriously. Akel truly listens to its homeowners, making us feel like part of a family. Whenever I needed clarification or assistance, they were quick to respond and provide helpful solutions. This personalized approach is why I would recommend them, though there are still areas where I feel improvements could be made.

4.2
Verified Homeowner
Palm Beach Gard, FL, on Sep 03, 2024

Great.

4.2
Verified Homeowner
Palm Beach Gard, FL, on Aug 02, 2024

The way they explained everything and were in constant communication via pictures and emails

4.9
Verified Homeowner
Palm Beach Gard, FL, on Aug 02, 2024

I really like the location a lot.

4.9
Verified Homeowner
Palm Beach Gard, FL, on Aug 02, 2024

I know a lot of people who had very bad experiences with home builders with all of the issues that they had to deal with. My experience with Akel has been nothing short of amazing from the sales team to the construction team to the customer service area when issues have accrued. Issues were and are expected but the manner and timely response and delivery of the issues has been outstanding!

4.9
Verified Homeowner
Palm Beach Gard, FL, on Aug 02, 2024

Nothing to date

4.9
Verified Homeowner

Builder Profile

Akel Homes is a boutique semi-custom homebuilder based in South Florida. Founded by Ramsey Akel and led by his son, Alexander Akel, the Akel family has built and sold thousands of residences over the past thirty years.


We build where you want to live, in premier locations close to fine dining, shopping, nightlife, recreation, education and transportation. Communities are master planned to bring out the best of Florida living – glistening lakes, stunning open spaces and world class resort-style amenities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less