Top Homebuilder Ratings & Reviews

Alvarez Construction Company LLC

Bedico Creek

36 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

3.7
Customers' overall satisfaction
3.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

3.6

Purchase Experience

3.9

Home Personalization Experience

4.2

Lender Experience

4.9

Construction Experience

3.4

Customer Care Experience

4.0

Home Readiness

2.8

Installation & Workmanship

3.8

Community Profile

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Madisonville, on Apr 15, 2020

The ladies in the office we dealt with, [name removed] and [name removed], have always been very nice and attentive. The few after closing people we have dealt with have also been nice and helpful. [name removed] happy with the the sales person we had or the supervisors we had to deal with.

3.5
Verified Homeowner
Madisonville, on Apr 09, 2020

The best thing about my purchase was the property agent that helped us pick out our home.

4.2
Verified Homeowner
Madisonville, on Apr 09, 2020

Pre closing person, post closing person.

3.4
Verified Homeowner
Madisonville, on Apr 08, 2020

Ease of contact.

4.0
Verified Homeowner
Madisonville, on Apr 05, 2020

[name removed] and [name removed] were beneficial and extremely proficient in seeing my home built exactly how I wanted it from pouring the slab to completion.

4.9
Verified Homeowner
Madisonville, on Jan 01, 2020

[name removed] has been very quick to respond and address any issues or concerns and getting repairs set up for me. And very pleasant to work with.

4.7
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

Hello. Thank you. I'm glad I've been able to assist you and answer your concerns. We are glad to have you apart of the Alvarez family.

Madisonville, on Dec 19, 2019

Nothing in particular. It was a standard home purchase. Except ive been waiting weeks for the house to be finished. Door knobs put on backwards, cabinet knobs installed out of line that look horrible, etc.

4.2
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

Hello. Thank you for choosing Alvarez. I pulled up your information and it looks as if your concerns have been addressed. If there is anything else that you need, please don't hesitate to reach out. We are more than happy to assist you.

Madisonville, on Dec 04, 2019

There is not a whole lot that I liked best from start to finish. The process was more stressful and frustrating then originally anticipated.

2.0
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

Hello. Thank you for the feedback. I apologize that the process wasn't smooth for you. Please reach out to us directly and we would love to assist you.

Madisonville, on Nov 21, 2019

They are quick to respond to any small issues that have come up! Between our supervisor, [name removed], & [name removed]- someone is always present and easy to contact when needed! They give you the contact of those needed for upgrades and repairs without hesitation!

5.0
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

Hello. We are happy to hear this! We are always available to you. Let us know if you need anything.
Thank you.

Madisonville, on Nov 07, 2019

The warranty service goes better and gets things done, more than the superintendent, before closing and after closing!

4.5
Verified Homeowner
Madisonville, on Oct 01, 2019

I liked that I was able to be apart of the building process of my home

4.7
Verified Homeowner
Madisonville, on Oct 01, 2019

Quick response, less than 30 days to close

3.8
Verified Homeowner
Madisonville, on Sep 17, 2019

Friendly. Available when needed

4.5
Verified Homeowner
Madisonville, on Sep 11, 2019

It was really easy to sign the contract and start the building process while we got our previous home ready to sell and sold before completion date. Alvarez set us up with their preferred lender, which was a very easy and painless and all of that went very smoothly.

4.3
Verified Homeowner
Madisonville, on Aug 03, 2019

I enjoyed watching the progress of the house being built from the ground up

4.1
Verified Homeowner
Madisonville, on Jul 16, 2019

Nothing

0.5
Verified Homeowner
Madisonville, on Jul 12, 2019

It was a new home

3.1
Verified Homeowner
Madisonville, on Jul 04, 2019

The contractor is very easy to deal with and committed to the buyer’s satisfaction.

4.9
Verified Homeowner
Madisonville, on Apr 17, 2019

They are responsive on most things

4.9
Verified Homeowner
Madisonville, on Apr 04, 2019

Dealing with staff - very pleasant

3.4
Verified Homeowner
Madisonville, on Mar 08, 2019

I like how if I have any concerns about my home, it's as simple as emailing the warranty manager and someone will come take care of the concern or it will be addressed.

3.8
Verified Homeowner
Madisonville, on Jan 05, 2019

Contractor held their commitment to me and kept us apprised during the entire building process

4.9
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

Thank you for the review.

Madisonville, on Jun 26, 2017

Several unfixed items since move in. No sense of urgency to fix defects on the house. Poor customer service. This company has a huge turn over rate with employees. I have sent numerous pictures and emails with things still not getting fixed.

2.5
Verified Homeowner
Madisonville, on May 09, 2017

Repeated broken promises on home repairs. There are repairs that are needed that have been documented for well over 6 months with no resolution. Some one keeps closing them and we have to repeated reopen them.

2.5
Verified Homeowner
Madisonville, on Mar 24, 2017

Poor quality and workmanship.

2.3
Verified Homeowner
Madisonville, on Mar 01, 2017

Company not following through with their word.

2.2
Verified Homeowner
Madisonville, on Jan 16, 2017

Several things were supposed to be fixed at closing but Louisiana was impacted by a flood so being the person I am, I believe that everything would be fixed. Several things are still not fixed. In my opinion a new home should be free of errors and when something needs fixed, it should be done quickly.

2.6
Verified Homeowner
Madisonville, on Nov 05, 2016

Overall the build is very good.

3.5
Verified Homeowner
Madisonville, on Nov 04, 2016

Poor quality.

3.5
Verified Homeowner
Madisonville, on Oct 15, 2016

The neighborhood and floor plans are great, but several issues were never fixed. During inspection there were items that we agreed on getting fixed that never happened. During walk through there were several things that [removed] promised would get fixed and didn't. We have put in several requests and so far nothing has been fixed .....it disappointing.

2.2
Verified Homeowner
Madisonville, on Sep 03, 2016

Out standing issues:Crown molding seperating, padding in office is uneven, tile needs to be replaced in kitchen due to hollow underneath,column needs patch work, ceiling showing crack by the laundry room, master bath shower light shuts off on it own. Front door weather seal at the bottom does not give a proper allowing spiders and bugs into the house, Stove top is not secured to the counter. I will have been living in the house for a year at the middle of this month. I have waited to fill this out because i prefer to address all of these issue at once.

4.4
Verified Homeowner
Madisonville, on Aug 15, 2016

It was fun and exciting with the Alvarez building team.

4.9
Verified Homeowner
Madisonville, on Aug 15, 2016

[removed] was dishonest and over-promised. The house was a mess when we moved in. Still cleaning up trash and debris. 30 day punch list has not been addressed

3.3
Verified Homeowner
Madisonville, on Aug 14, 2016

Taking too many short cuts. One coat of paint on the exterior. I have bats in my attic because of several openings where the stucco meets the roof. The quality of interior is pitiful. The green space behind the house is growing over bricks, concrete, lumber and culverts--great for rodents.

3.7
Verified Homeowner
Madisonville, on Aug 10, 2016

the owner of the company was and is very available.

4.7
Verified Homeowner
Madisonville, on Aug 04, 2016

Inconsistency

3.1
Verified Homeowner
Madisonville, on Jun 20, 2016

Our cabinets are messed up. The floor in our kitchen is messed up and will have to be redone. Driveway is already cracking. Have heard other complaints in the neighborhood. Alvarez needs to monitor construction better.

2.5
Verified Homeowner
Madisonville, on Jun 20, 2016

The quality of home. The French Doors and woodwork in general of very good quality. It's a well built home.

2.7
Verified Homeowner
Madisonville, on May 28, 2016

Paint is so horrible. I can't express it enough. They didn't seal tile. My shower tile is cracking. They planted a oak tree by my drive way. When it grows it can crack my drive way. The extra slab of concrete has no finish and it tracks on our feet. My grass is already dying in my back yard. [removed] is is the worst salesman. He lied about a lot of things. I would not trust him. He told me my HOA wouldn't increase its increased by $100. He lied about which lots have premiums. None of my neighbors paid those premiums. He told me 3 different things about what was being built behind my house. He's the YES man and says whatever you need to hear. The list can go on and on with [removed].

3.1
Verified Homeowner
Madisonville, on Mar 20, 2016

I have been in the home for three weeks and have provided a list twice. Only a few issues have been addressed. Corner of driveway broken completely(b4 move in) advised. Broken hardy plank side of house, can see light under door trim to garage,warped doors,areas not painted,a few trim issues. They have poured concrete in the neighborhood twice and are about to pour across street but the driveway has not even been cut and formed.

4.9
Verified Homeowner
Madisonville, on Feb 29, 2016

Overall, quality is good. Outstanding items on punch list still yet. [removed] is a man of his word.

2.6
Verified Homeowner
Madisonville, on Feb 13, 2016

The quality of our home is excellent!

3.0
Verified Homeowner
Madisonville, on Jan 19, 2016

Still have a punch list since September.

2.3
Verified Homeowner
Madisonville, on Jan 01, 2016

When something wasn't right, [removed] made sure it was fixed.

3.7
Verified Homeowner
Madisonville, on Dec 31, 2015

Efficiency of build process

5.0
Verified Homeowner
Madisonville, on Dec 27, 2015

Home is outstanding. We are still waiting on corrective actions on a few items.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Madisonville, on Apr 09, 2020

The best thing about my purchase was the property agent that helped us pick out our home.

4.2
Verified Homeowner
Madisonville, on Apr 05, 2020

[name removed] and [name removed] were beneficial and extremely proficient in seeing my home built exactly how I wanted it from pouring the slab to completion.

4.9
Verified Homeowner
Madisonville, on Dec 19, 2019

Nothing in particular. It was a standard home purchase. Except ive been waiting weeks for the house to be finished. Door knobs put on backwards, cabinet knobs installed out of line that look horrible, etc.

4.2
Verified Homeowner
Madisonville, on Dec 04, 2019

There is not a whole lot that I liked best from start to finish. The process was more stressful and frustrating then originally anticipated.

2.0
Verified Homeowner
Madisonville, on Oct 01, 2019

Quick response, less than 30 days to close

3.8
Verified Homeowner
Madisonville, on Sep 11, 2019

It was really easy to sign the contract and start the building process while we got our previous home ready to sell and sold before completion date. Alvarez set us up with their preferred lender, which was a very easy and painless and all of that went very smoothly.

4.3
Verified Homeowner
Madisonville, on Aug 03, 2019

I enjoyed watching the progress of the house being built from the ground up

4.1
Verified Homeowner
Madisonville, on Jul 12, 2019

It was a new home

3.1
Verified Homeowner
Madisonville, on Jul 04, 2019

The contractor is very easy to deal with and committed to the buyer’s satisfaction.

4.9
Verified Homeowner
Madisonville, on Apr 04, 2019

Dealing with staff - very pleasant

3.4
Verified Homeowner
Madisonville, on Mar 08, 2019

I like how if I have any concerns about my home, it's as simple as emailing the warranty manager and someone will come take care of the concern or it will be addressed.

3.8
Verified Homeowner
Madisonville, on Jan 05, 2019

Contractor held their commitment to me and kept us apprised during the entire building process

4.9
Verified Homeowner
Madisonville, on Nov 05, 2016

Overall the build is very good.

3.5
Verified Homeowner
Madisonville, on Oct 15, 2016

The neighborhood and floor plans are great, but several issues were never fixed. During inspection there were items that we agreed on getting fixed that never happened. During walk through there were several things that [removed] promised would get fixed and didn't. We have put in several requests and so far nothing has been fixed .....it disappointing.

2.2
Verified Homeowner
Madisonville, on Aug 15, 2016

It was fun and exciting with the Alvarez building team.

4.9
Verified Homeowner
Madisonville, on Aug 15, 2016

[removed] was dishonest and over-promised. The house was a mess when we moved in. Still cleaning up trash and debris. 30 day punch list has not been addressed

3.3
Verified Homeowner
Madisonville, on Mar 20, 2016

I have been in the home for three weeks and have provided a list twice. Only a few issues have been addressed. Corner of driveway broken completely(b4 move in) advised. Broken hardy plank side of house, can see light under door trim to garage,warped doors,areas not painted,a few trim issues. They have poured concrete in the neighborhood twice and are about to pour across street but the driveway has not even been cut and formed.

4.9
Verified Homeowner
Madisonville, on Jan 01, 2016

When something wasn't right, [removed] made sure it was fixed.

3.7
Verified Homeowner
Madisonville, on Dec 31, 2015

Efficiency of build process

5.0
Verified Homeowner
Madisonville, on Dec 27, 2015

Home is outstanding. We are still waiting on corrective actions on a few items.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Madisonville, on Apr 15, 2020

The ladies in the office we dealt with, [name removed] and [name removed], have always been very nice and attentive. The few after closing people we have dealt with have also been nice and helpful. [name removed] happy with the the sales person we had or the supervisors we had to deal with.

3.5
Verified Homeowner
Madisonville, on Jan 01, 2020

[name removed] has been very quick to respond and address any issues or concerns and getting repairs set up for me. And very pleasant to work with.

4.7
Verified Homeowner
Madisonville, on Nov 21, 2019

They are quick to respond to any small issues that have come up! Between our supervisor, [name removed], & [name removed]- someone is always present and easy to contact when needed! They give you the contact of those needed for upgrades and repairs without hesitation!

5.0
Verified Homeowner
Madisonville, on Nov 07, 2019

The warranty service goes better and gets things done, more than the superintendent, before closing and after closing!

4.5
Verified Homeowner
Madisonville, on Jul 16, 2019

Nothing

0.5
Verified Homeowner
Madisonville, on Apr 17, 2019

They are responsive on most things

4.9
Verified Homeowner
Madisonville, on Mar 01, 2017

Company not following through with their word.

2.2
Verified Homeowner
Madisonville, on Jan 16, 2017

Several things were supposed to be fixed at closing but Louisiana was impacted by a flood so being the person I am, I believe that everything would be fixed. Several things are still not fixed. In my opinion a new home should be free of errors and when something needs fixed, it should be done quickly.

2.6
Verified Homeowner
Madisonville, on Nov 04, 2016

Poor quality.

3.5
Verified Homeowner
Madisonville, on Aug 14, 2016

Taking too many short cuts. One coat of paint on the exterior. I have bats in my attic because of several openings where the stucco meets the roof. The quality of interior is pitiful. The green space behind the house is growing over bricks, concrete, lumber and culverts--great for rodents.

3.7
Verified Homeowner
Madisonville, on Jun 20, 2016

Our cabinets are messed up. The floor in our kitchen is messed up and will have to be redone. Driveway is already cracking. Have heard other complaints in the neighborhood. Alvarez needs to monitor construction better.

2.5
Verified Homeowner
Madisonville, on May 28, 2016

Paint is so horrible. I can't express it enough. They didn't seal tile. My shower tile is cracking. They planted a oak tree by my drive way. When it grows it can crack my drive way. The extra slab of concrete has no finish and it tracks on our feet. My grass is already dying in my back yard. [removed] is is the worst salesman. He lied about a lot of things. I would not trust him. He told me my HOA wouldn't increase its increased by $100. He lied about which lots have premiums. None of my neighbors paid those premiums. He told me 3 different things about what was being built behind my house. He's the YES man and says whatever you need to hear. The list can go on and on with [removed].

3.1
Verified Homeowner
Madisonville, on Feb 29, 2016

Overall, quality is good. Outstanding items on punch list still yet. [removed] is a man of his word.

2.6
Verified Homeowner
Madisonville, on Feb 13, 2016

The quality of our home is excellent!

3.0
Verified Homeowner
Madisonville, on Jan 19, 2016

Still have a punch list since September.

2.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Madisonville, on Apr 09, 2020

Pre closing person, post closing person.

3.4
Verified Homeowner
Madisonville, on Apr 08, 2020

Ease of contact.

4.0
Verified Homeowner
Madisonville, on Oct 01, 2019

I liked that I was able to be apart of the building process of my home

4.7
Verified Homeowner
Madisonville, on Sep 17, 2019

Friendly. Available when needed

4.5
Verified Homeowner
Madisonville, on Jun 26, 2017

Several unfixed items since move in. No sense of urgency to fix defects on the house. Poor customer service. This company has a huge turn over rate with employees. I have sent numerous pictures and emails with things still not getting fixed.

2.5
Verified Homeowner
Madisonville, on May 09, 2017

Repeated broken promises on home repairs. There are repairs that are needed that have been documented for well over 6 months with no resolution. Some one keeps closing them and we have to repeated reopen them.

2.5
Verified Homeowner
Madisonville, on Mar 24, 2017

Poor quality and workmanship.

2.3
Verified Homeowner
Madisonville, on Sep 03, 2016

Out standing issues:Crown molding seperating, padding in office is uneven, tile needs to be replaced in kitchen due to hollow underneath,column needs patch work, ceiling showing crack by the laundry room, master bath shower light shuts off on it own. Front door weather seal at the bottom does not give a proper allowing spiders and bugs into the house, Stove top is not secured to the counter. I will have been living in the house for a year at the middle of this month. I have waited to fill this out because i prefer to address all of these issue at once.

4.4
Verified Homeowner
Madisonville, on Aug 10, 2016

the owner of the company was and is very available.

4.7
Verified Homeowner
Madisonville, on Aug 04, 2016

Inconsistency

3.1
Verified Homeowner
Madisonville, on Jun 20, 2016

The quality of home. The French Doors and woodwork in general of very good quality. It's a well built home.

2.7
Verified Homeowner