Homebuilder Ratings & Reviews

Alvarez Construction Company LLC Reviews

187 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

4.0
Customers' overall satisfaction
4.0
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Baton Rouge, LA, on Jun 01, 2023

Liked the home and the availability of the sales team. Disappointed in the delay in closing and did not like the partner lender GMFS at all (locked my rate without explicit instruction, weren't ready for closing, their title company did not pay my homeowners insurance out of escrow in a timely manner)

3.5
Verified Homeowner
Baton Rouge, LA, on Jun 01, 2023

The [name removed] employees were VERY accommodating to my wife and I. We were having to sell our house in a difficult market in Texas, and move all of our belongings to Baton Rouge. We're so incredibly thankful for [name removed] for making the process as smooth, and less stressful as possible

5.0
Verified Homeowner
Denham Springs, LA, on Jun 01, 2023

[name removed] did a great job of being available and communication. I think communication would break down between [name removed], sub contracted manager of different groups and then to workers. Things could have been fixed sooner and possibly cheaper if done before next phase of construction commenced. Painters could have done a better job on the first application which would have led to less returns and repaints. Quality of materials seemed to be above average, which made for a rich looking house. The entire purchasing process was easy, and proceeded very efficiently. Great communication between all parties involved in walk through procedures, warranty set up and financing. All in all, good job! Knowing [name removed] personally, it was a pleasure for me to have his company build our house after him giving me his business through the years. I have already ,and will in the future recommend Alvarez Construction for anyone's home needs.

4.8
Verified Homeowner
Madisonville, LA, on Jun 01, 2023

It’s a new home, so there will be small issues. Most of these were promptly taken care of by [name removed] (superintendent). We purchased while living out of state, and the whole experience was easy. Thank you!

5.0
Verified Homeowner
Baton Rouge, LA, on May 28, 2023

Quick response from [name removed] has been great however the communication from the contractors less than be desired from some not all. Some we are still waiting on resolution after coming to look at issues.

4.2
Verified Homeowner
Baton Rouge, LA, on May 22, 2023

Everything was taken care of very well.

5.0
Verified Homeowner
Denham Springs, LA, on May 22, 2023

I dislike the fact that Alvarez Construction doesn't feel like customers concerns need be addressed as quickly as possible. Investing in our homes is a special feeling and when we notify [name removed] it seems they always seems to make our issues the homeowner problem specifically when it comes to warranty issues

3.8
Verified Homeowner
Baton Rouge, LA, on May 19, 2023

customer service/ warranty has been fine

3.7
Verified Homeowner
Baton Rouge, LA, on May 12, 2023

Warranty service is true to its commitments

4.4
Verified Homeowner
Gonzales, LA, on May 08, 2023

I’m still waiting to get the 30day paint touch ups done and I move been in my house for SEVEN MONTHS!!!!!!!!!!!!!

0.5
Verified Homeowner
Baton Rouge, LA, on Apr 25, 2023

Things that were promised to be fix when we purchased it have still not been resolved yet. There is a piece of siding that has not been painted yet.

4.2
Verified Homeowner
Denham Springs, LA, on Apr 17, 2023

The house repairs discussed at our initial walk through were not complete by our final walk through.

3.8
Verified Homeowner
Baton Rouge, LA, on Apr 14, 2023

i havent disliked anything. there have just been more things than i expected have had to be fixed

4.4
Verified Homeowner
Baton Rouge, LA, on Apr 07, 2023

HOA frees were miss represented on all documents and at closing. 1st Walk thru the supervisor did not have the keys. Final walk thru nothing was complete but we were still asked to sign closing documents.

3.5
Verified Homeowner
Denham Springs, LA, on Apr 04, 2023

Walkthrough punch list wasn’t complete. Waiting until the 11 month mark to fox paint and caulk issues I’m not a fan of

3.1
Verified Homeowner
Baton Rouge, LA, on Mar 31, 2023

Very smooth.

4.2
Verified Homeowner
Madisonville, LA, on Mar 22, 2023

Customer service during the buying process was good.

2.7
Verified Homeowner
Madisonville, LA, on Mar 15, 2023

We’ve had a great experience with all Alvarez staff we’ve had communications with. Everyone has always been eager to help and provide a solution for our needs.

4.5
Verified Homeowner
Baton Rouge, LA, on Mar 08, 2023

Prompt attention to small things that needed fixing. Good communication.

5.0
Verified Homeowner
Denham Springs, LA, on Mar 03, 2023

The showings and the initial contract process was good, but neither the sales manager or project manager were very knowledgeable about the home. There was conflicting information from both and some information given was completely incorrect. I was also told that any wrong information given was not a fault of Alvarez and they would not be liable for it. Our keys given at closing did not open the doors to the house and none of procedures described at the closing was followed. [name removed] all of the items from walk-through were take care of and some of them were not taken care of until after the final walk-through. Even our private home inspector was surprised at how many items had not been addressed by the final walk-through.

2.7
Verified Homeowner

Builder Profile

Alvarez Construction Company LLC logo

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.