Homebuilder Ratings & Reviews

Alvarez Construction Company LLC Reviews

416 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Zachary, LA, on Jan 22, 2026

That part was smooth

4.9
Verified Homeowner
Central, LA, on Jan 19, 2026

Good customer services. [name removed] has been very good at answering call to come out to assist with items that need to be repaired. I am grateful for urgency that [name removed] showed to come out and repair door to garage. The door not closing to garage had me unsettled when alarm was armed at night. [name removed] came out and repaired the door.

4.9
Verified Homeowner
Baton Rouge, LA, on Jan 18, 2026

I loved the communication through the building processes. And they took the time to follow up after moving in. It was a great experience

4.5
Verified Homeowner
Baton Rouge, LA, on Jan 12, 2026

It has been a good community and love the neighborhood. We just had too many issues come up so we had to reach out to them quite a bit and we were surprise we had to pay the plumber for water backing back to the plumbing in the bathroom.

4.6
Verified Homeowner
Denham Springs, LA, on Dec 30, 2025

I want to be honest and transparent in my response. Overall, I have been very disappointed with my experience with [name removed] Homes and [name removed]. While the home itself is beautiful, important issues were never followed up on despite multiple attempts on my end. I was never contacted regarding the referral discount or referral fee associated with my purchase, which was discussed but never resolved. Additionally, [name removed] Homes has not addressed my ongoing complaints regarding individuals fishing in the neighborhood pond, which has been a repeated concern. Their response to me is that they are waiting to hear back from [name removed]. This has been a ongoing for over a month. The lack of communication and follow-through has been extremely frustrating and has significantly impacted my overall experience. I expected a higher level of responsiveness and professionalism, especially after closing. I appreciate the opportunity to provide feedback and sincerely hope these concerns are taken seriously and addressed.

4.3
Verified Homeowner
Baton Rouge, LA, on Dec 25, 2025

The communication from the warranty department and follow through.

5.0
Verified Homeowner
Baton Rouge, LA, on Dec 20, 2025

The sales team in my neighborhood was hit and miss. Sometimes he was an excellent communicator and other times he liked the ability to get back in touch with either myself or my realtor. This was only disappointing because in the midst of all of that, the Project Manager that was in charge of our neighborhood at the time and got let go then was replaced then that person got let go and then was replaced again. Once we got to [name removed], everything was wonderful but he kind of came in at the 11th hour has had to kind of clean up some of the communicative issues that we had and has been wonderful but during the process of building it made the trust in the company because they weren’t looking at the red lines, they weren’t looking at the contract details, etc., and only because I was excited about seeing the house and me just randomly driving by or walking around the perimeter of the house, catching things that were not done correctly, where it was, the house actually built properly to our complete specifications.

4.1
Verified Homeowner
Gonzales, LA, on Dec 14, 2025

We were kept up to date on all the steps from foundation to move in dates. All deadlines were met and we moved in on the date we were first given. Form started to finish it was and has been a delightful experience.

5.0
Verified Homeowner
Baton Rouge, LA, on Dec 14, 2025

What I liked the most was the changes I wanted completed before moving in (higher toilets, extra patio, and interior painting). All done!!

5.0
Verified Homeowner
Zachary, LA, on Dec 05, 2025

My agent, Alvarez staff. All made my move a pleasure

5.0
Verified Homeowner
Madisonville, LA, on Dec 05, 2025

Easy to work with and accommodating of our requests. Willing to correct any issues identified promptly

4.7
Verified Homeowner
Baton Rouge, LA, on Dec 05, 2025

My experience with building my home was great. [name removed] was great to work with and even after moving in its been great. The few issues that I did have [name removed] made sure to get the fixed ASAP.

5.0
Verified Homeowner
Baton Rouge, LA, on Dec 02, 2025

Everything went smoothly for the most part! [name removed] was amazing and has made sure any issues have gotten resolved!

4.9
Verified Homeowner
Baton Rouge, LA, on Nov 28, 2025

Poor communication and follow up. There were many occasions I would have to check on something 3 and 4 times or more to get an actual answer or even just a response. It's unacceptable to have that poor customer service when you are paying over half a million dollars for a home.

0.8
Verified Homeowner
Baton Rouge, LA, on Nov 22, 2025

No

5.0
Verified Homeowner
Madisonville, LA, on Nov 17, 2025

Attention to detail

4.7
Verified Homeowner
Baton Rouge, LA, on Nov 11, 2025

I experienced challenges when trying to have my backyard graded so I could meet requirements for code to obtain termite protection.

4.1
Verified Homeowner
Baton Rouge, LA, on Nov 10, 2025

We Met Mr [name removed] at our design consultation, he was humble , friendly and concerned about our purchase , so from then on , I expected great service . We are pleased with our home purchase.

4.1
Verified Homeowner
Baton Rouge, LA, on Nov 05, 2025

We really appreciated the weekly reports on the building progress.

4.9
Verified Homeowner
Madisonville, LA, on Nov 04, 2025

The team being readily available for questions and I really appreciated the home walk through to teach me about the ins/outs and general maintenance of the house.

5.0
Verified Homeowner

Builder Profile

Alvarez Construction Company LLC logo

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.