Homebuilder Ratings & Reviews

Alvarez Construction Company LLC Reviews

354 Homeowner Reviews Completed Jan 2025 - Jul 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Baton Rouge, LA, on Jul 24, 2026

[name removed] was extremely diligent with any warranty issue! His response time was very very quick and his fixed things himself on the spot. Great customer service !

5.0
Verified Homeowner
Baton Rouge, LA, on Jul 22, 2026

Overall the people are very knowledgeable and helpful. My purchasing experience was smooth. 30 day walk through - started to see things falling through the cracks. I had minor things, but I’m having to chase people down to fix them.

4.5
Verified Homeowner
Gonzales, LA, on Jul 17, 2026

[name removed] was outstanding throughout the entire process. When problems arose with the bathroom flooring, he responded quickly, communicated clearly, and worked diligently to find effective solutions. As the project manager, [name removed] served as the face of the company—especially when challenges occurred—and represented the organization with professionalism, responsiveness, and genuine concern for the customer. The entire team did a great job, and [name removed] was also exceptional. We truly appreciate everyone’s hard work and commitment to making things right.

4.9
Verified Homeowner
Denham Springs, LA, on Jul 13, 2026

Overall, we love the home, but our experience from contract through move-in has been disappointing. [name removed] did not follow through on several repairs that were promised before we moved in. There is still blue tape marking areas that were supposed to be addressed, the floors throughout the main living areas are uneven with significant dips and noticeable gaps between the flooring and trim, and there is rust on the dining room chandelier. We are hopeful these issues will be resolved during our 30-day walkthrough, but it has not been the ideal start to our first homeownership experience. The home is beautiful, but the unfinished repairs and quality concerns have taken away from what should have been an exciting and memorable experience.

4.1
Verified Homeowner
Zachary, LA, on Jul 12, 2026

Promptness, Professionalism and Integrity

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 30, 2026

Overall, I have been disappointed with my experience. While the staff has generally been courteous and responsive, the follow-through has been inconsistent. Several warranty and maintenance issues have taken much longer than expected to address, and I have often had to repeatedly follow up for updates. One of my biggest concerns has been the lack of maintenance on the vacant lots surrounding my property. The overgrown grass has contributed to recurring algae issues on my home, despite my paying approximately $800 per year in HOA dues. Homeowners should not have to repeatedly request basic neighborhood maintenance that helps protect their property and preserves the community’s appearance. I purchased my home expecting quality construction and ongoing support. Instead, I have spent a significant amount of time documenting issues, sending emails, and waiting for resolutions. I hope [name removed] improves communication, accountability, and the timeliness of addressing homeowner concerns.

2.7
Verified Homeowner
Zachary, LA, on Jun 28, 2026

I liked everything

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 21, 2026

We appreciated timely pictures and updates. [name removed] made an effort to finish on time.

4.5
Verified Homeowner
Madisonville, LA, on Jun 20, 2026

I find the paint on the walls are too thin and if you try to wipe something off- the paint comes off.

4.9
Verified Homeowner
Denham Springs, LA, on Jun 16, 2026

I really appreciated how quickly everyone was to fix things that were messed up or incorrect.

4.8
Verified Homeowner
Central, LA, on Jun 15, 2026

[name removed] and [name removed] were awesome to work with and communicated very well.

4.5
Verified Homeowner
Baton Rouge, LA, on Jun 15, 2026

Love warranties

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 07, 2026

They went above and beyond to help us throughout the entire process.

5.0
Verified Homeowner
Baton Rouge, LA, on May 23, 2026

Everything went so smoothly. We liked how we were given updates on the home as it was being built.

5.0
Verified Homeowner
Madisonville, LA, on May 19, 2026

Everything is streamlined, even when we weren’t building with you (bought already built)

5.0
Verified Homeowner
Gonzales, LA, on May 13, 2026

Easy answering any questions during the construction phase.

4.9
Verified Homeowner
Madisonville, LA, on May 06, 2026

Our yard in back is a mess! Uneven soil makes for Mini lakes!

4.7
Verified Homeowner
Central, LA, on Apr 30, 2026

No sales rep contact during purchase. [name removed] being able to make any changes in home decor without additional cost.

4.1
Verified Homeowner
Baton Rouge, LA, on Apr 24, 2026

Waiting to long for next steps

4.0
Verified Homeowner
Baton Rouge, LA, on Apr 23, 2026

I loved my townhome but quickly ran into issues. They are being resolved but I dnt know how I feel about [name removed].

3.5
Verified Homeowner

Builder Profile

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.