Homebuilder Ratings & Reviews

Alvarez Construction Company LLC Reviews

332 Homeowner Reviews Completed Mar 2025 - Sep 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Baton Rouge, LA, on Sep 06, 2026

[name removed] has been great throughout the entire process. There has already been some builder issues with multiple closets. They have been handled but I am concerned that other issues may arise due to poor attention to detail with construction

4.9
Verified Homeowner
Gonzales, LA, on Sep 02, 2026

Our sales agent [name removed] was AMAZING. He was always available when we called or texted with any questions.

5.0
Verified Homeowner
Baton Rouge, LA, on Sep 01, 2026

Quite a bit of miscommunication, misunderstanding, and misplacement of things in my home. It took three times to get the placement of my lights in my home. Markup sheets were incorrect paid for a vanity tower, and only received half of it. No one never advised/told me that it wouldn’t fit. Cabinetry and ceiling had issues was retouched and still isn’t the best toilet seats loose I feel like it was a rush job building my home. It was delayed due to ICE. I will say they try to rectify some issues with a quick fix such as dryer connection, etc..

3.0
Verified Homeowner
Madisonville, LA, on Sep 01, 2026

They’re quick to respond to issues we have within our warranty period.

4.5
Verified Homeowner
Zachary, LA, on Aug 28, 2026

Discovering that the garage was undersized

3.8
Verified Homeowner
Baton Rouge, LA, on Aug 26, 2026

I like how everytime I’m express and issue that I’m having, I receive a response quickly and the issue gets resolved!

5.0
Verified Homeowner
Madisonville, LA, on Aug 26, 2026

Our purchase experience with [name removed] was extremely frustrating from contract through move-in. Communication was consistently poor, responses were often very delayed, and we repeatedly had difficulty getting staff to understand or accurately document basic financial terms of our offer. [name removed] was also reluctant to sign formal documentation confirming agreements, and throughout the process we felt we had to continually fight to ensure the original terms of our purchase agreement were honored rather than changed or avoided when it benefited the builder. The situation became serious enough that we ultimately had to involve an attorney simply to close on the home under the terms that had originally been agreed upon. We also had inspection items that [name removed] agreed to repair but did not complete as promised before closing. Unfortunately, the experience has not improved since move-in. Our home is still not fully finished, there are numerous outstanding repair and warranty issues, and we continue to struggle to get responses or returned calls. We are now concerned that we may need to involve an attorney again just to get outstanding obligations addressed. Across multiple interactions, staff came across as disorganized, poorly informed, unresponsive, and at times rude. The overall lack of competence, accountability, communication, and follow-through made what should have been an exciting home purchase unnecessarily stressful. Based on our experience, the customer service and contract administration throughout the process were unacceptable.

1.6
Verified Homeowner
Baton Rouge, LA, on Aug 20, 2026

Overall experience and process was excellent.

5.0
Verified Homeowner
Baton Rouge, LA, on Aug 13, 2026

Like - The accessibility to the entire construction process to be part of it from ground up Dislike - There were some communication issues with dates and getting moved in but it was all resolved and the final outcome was amazing.

4.5
Verified Homeowner
Baton Rouge, LA, on Aug 06, 2026

The customer service and timely response to any of our concerns.

0.5
Verified Homeowner
Central, LA, on Jul 29, 2026

Almost everything was perfect! Some of the staff need customer service training! [name removed] and [name removed] were AWESOME!

4.7
Verified Homeowner
Baton Rouge, LA, on Jul 24, 2026

[name removed] was extremely diligent with any warranty issue! His response time was very very quick and his fixed things himself on the spot. Great customer service !

5.0
Verified Homeowner
Baton Rouge, LA, on Jul 22, 2026

Overall the people are very knowledgeable and helpful. My purchasing experience was smooth. 30 day walk through - started to see things falling through the cracks. I had minor things, but I’m having to chase people down to fix them.

4.5
Verified Homeowner
Gonzales, LA, on Jul 17, 2026

[name removed] was outstanding throughout the entire process. When problems arose with the bathroom flooring, he responded quickly, communicated clearly, and worked diligently to find effective solutions. As the project manager, [name removed] served as the face of the company—especially when challenges occurred—and represented the organization with professionalism, responsiveness, and genuine concern for the customer. The entire team did a great job, and [name removed] was also exceptional. We truly appreciate everyone’s hard work and commitment to making things right.

4.9
Verified Homeowner
Denham Springs, LA, on Jul 13, 2026

Overall, we love the home, but our experience from contract through move-in has been disappointing. [name removed] did not follow through on several repairs that were promised before we moved in. There is still blue tape marking areas that were supposed to be addressed, the floors throughout the main living areas are uneven with significant dips and noticeable gaps between the flooring and trim, and there is rust on the dining room chandelier. We are hopeful these issues will be resolved during our 30-day walkthrough, but it has not been the ideal start to our first homeownership experience. The home is beautiful, but the unfinished repairs and quality concerns have taken away from what should have been an exciting and memorable experience.

4.1
Verified Homeowner
Zachary, LA, on Jul 12, 2026

Promptness, Professionalism and Integrity

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 30, 2026

Overall, I have been disappointed with my experience. While the staff has generally been courteous and responsive, the follow-through has been inconsistent. Several warranty and maintenance issues have taken much longer than expected to address, and I have often had to repeatedly follow up for updates. One of my biggest concerns has been the lack of maintenance on the vacant lots surrounding my property. The overgrown grass has contributed to recurring algae issues on my home, despite my paying approximately $800 per year in HOA dues. Homeowners should not have to repeatedly request basic neighborhood maintenance that helps protect their property and preserves the community’s appearance. I purchased my home expecting quality construction and ongoing support. Instead, I have spent a significant amount of time documenting issues, sending emails, and waiting for resolutions. I hope [name removed] improves communication, accountability, and the timeliness of addressing homeowner concerns.

2.7
Verified Homeowner
Zachary, LA, on Jun 28, 2026

I liked everything

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 21, 2026

We appreciated timely pictures and updates. [name removed] made an effort to finish on time.

4.5
Verified Homeowner
Madisonville, LA, on Jun 20, 2026

I find the paint on the walls are too thin and if you try to wipe something off- the paint comes off.

4.9
Verified Homeowner

Builder Profile

Alvarez Construction Company LLC logo

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.