Homebuilder Ratings & Reviews

Alvarez Construction Company LLC Reviews

361 Homeowner Reviews Completed Jan 2023 - Jul 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Baton Rouge, LA, on Jul 16, 2024

I’ve worked with other developers and no one compares to the service provided by [name removed].

5.0
Verified Homeowner
Baton Rouge, LA, on Jul 15, 2024

Every issue I have had has been addressed quickly.

5.0
Verified Homeowner
Baton Rouge, LA, on Jul 15, 2024

Absolutley no communication between any parties during the whole process.

1.4
Verified Homeowner
Baton Rouge, LA, on Jul 14, 2024

House seems to be well constructed (framing, concrete). Customer service after the sale is extremely disappointing. [name removed] sure if our house is a lemon, which impacts the overall experience and doesn’t inspire confidence.

4.4
Verified Homeowner
Gonzales, LA, on Jul 10, 2024

Not one item has been taken care of even close to acceptable. I can’t really do anything about it except tell everybody I know not to purchase an Alvarez Home if it can be avoided.

3.0
Verified Homeowner
Baton Rouge, LA, on Jul 09, 2024

I have liked everything except I am still waiting for the countertop to be repaired from my 30 day walk through back in March.

4.3
Verified Homeowner
Denham Springs, LA, on Jun 30, 2024

They do not fix things until your check ins. And then they are still not fixed. Reckless errors. I always thought alverez was the best. I now believe DSLD is the best with post closing issues. I have many issues that have yet to be fixed even though I reported some on my last walk through. I would like a repair person to reach out to.

3.1
Verified Homeowner
Central, LA, on Jun 30, 2024

Everything has been wonderful! We could not have asked for better.

4.8
Verified Homeowner
Madisonville, LA, on Jun 28, 2024

[name removed] was fine to work with for the multiple issues in my home since I moved in. At some point, I was assigned [name removed] who has not exhibited the required skill sets from a customer service standpoint. Shortly after I moved into my home, I discovered water leaking into my master bathroom window. Attempts were made to rectify the situation which did not resolve the water leaking into my window. I was told that someone would come out to replace the seal, I was told that it happened, and then after the issue persisted, I was told it did not take place. After months of a leaking window and after a third party was contacted to fix the seal, I still had water leaking into the window, under the frame. I insisted that the window was replaced, and I was instructed by Mr. [name removed] to set up a video to show the window leaking through. Completely unacceptable, after I sent in photos with water stains and sheetrock stains. Finally, the window was replaced. At some point it was noted that my dishwasher was not drying as it was supposed to. I was told "You're gonna have to take that up with [name removed]" by Mr [name removed] when the technician at [name removed] told me that I would have to run my hot water to the sink before running the cycle, and to expect that my dishes won't dry because the interior is plastic-insinuating the dishwasher was cheap. This is not acceptable for an almost 400k home. I have built 4 homes in my lifetime and this, by far, has been the most challenging and dissatisfying experience.

1.4
Verified Homeowner
Denham Springs, LA, on Jun 26, 2024

The purchase process was easy. [name removed], [name removed] and [name removed] have been very helpful.

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 25, 2024

The closing was not a problem and was very smooth. We closed on May 3rd but just moved into the home on June 21st

4.8
Verified Homeowner
Baton Rouge, LA, on Jun 17, 2024

Everything has gone like I expected it to, which is good.

5.0
Verified Homeowner
Denham Springs, LA, on Jun 15, 2024

Our sales representative [name removed] was very flaky through the process and eventually completely stopped contacting us and would not reply to our questions. Many times he was either very late to our meeting or just didn't show up at all. On the other hand, our project manager [name removed] was excellent. He was always knew what was going on and kept us up-to-date as well. The other office staff like [name removed], [name removed], and partners through Pathway Title were all wonderful. However, some of the things on our walkthrough punch list have still not been addressed, including unfinished edges on doors and door frames.The major issues we had during construction related to landscaping and painting contractors. There were several instances where we needed [name removed] Landscaping to come out and redo work and correct mistakes that were not appropriate quality of work for what we were paying for. This regards both aspects: sod and concrete. The same could be said be said for the paint job. Markups made during the walkthrough process were never addressed when the contractors came back to our house several times. There are still splotchy patches and spots missing paint where someone obviously thought it would be too difficult to even make half an effort.

4.0
Verified Homeowner
Central, LA, on Jun 14, 2024

The financing process was the most exhausting, but not uncommon, everything else ????

4.5
Verified Homeowner
Baton Rouge, LA, on Jun 11, 2024

I like the price it allowed me to stay within my budget of what i wanted to spend. My sales person [name removed] was a wonderful help when I first seen the listing I reach out his has been a job to work with through the entire process.

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 09, 2024

Overall purchase experience was very good. We liked getting weekly updates with pictures showing progress (even though several weeks were skipped in the process). The walkthrough the week before closing was very helpful and [name removed] was great to work with on the walkthrough. Just a lit disappointed in the seemingly low quality of the shower and tub products - several 'crack' issues and the material just didn't seem to be very well-made. Other than that, the construction quality seems to be very good.

4.9
Verified Homeowner
Gonzales, LA, on Jun 09, 2024

With me being a first time home buyer, it was kinda overwhelming BUT Alvarez Construction made it a little better.

4.9
Verified Homeowner
Baton Rouge, LA, on Jun 08, 2024

Everyone's willingness to work around the problem caused by the out-of-state title company for the buyer of my old home so that I could move forward with the purchase of my new home. I also appreciate the willingness of Alvarez Construction for pulling my new home off the market for thirty days to allow me time to sell my old home.

5.0
Verified Homeowner
Baton Rouge, LA, on Jun 03, 2024

loved the responsiveness

4.7
Verified Homeowner
Denham Springs, LA, on Jun 02, 2024

Process was easy, it is a business deal but we were mislead about property lines or not being told about the servitude when purchased. Also, final walk through and move in, all issues were not resolved. There are still issues with floor, molding, and painting was terrible throughout the house.

3.3
Verified Homeowner

Builder Profile

Alvarez Construction Company LLC logo

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.