Overall Satisfaction
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Community Satisfaction Ratings
Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers
Denham Springs, LA, on Jan 21, 2022
Personnel were informative, answered calls within a day and provided good information. Disliked the excessive amount of issues mostly identified prior to close. Workers were sloppy and did not complete all work. Still finding issues with painting, door framing, door knobs and areas without caulk.
Customer Care Team
Alvarez Construction Company LLC
Jan 21, 2022
Thank you for letting us know about this. Your feedback helps us do better. If you need anything please reach out to our customer care team at Customercare@alvarezconstruction.com.
Denham Springs, LA, on Jan 11, 2022
Warranty department works well once a work order is establish. Communication from project manager to customer care department is terrible and I dislike that 100%
Customer Care Team
Alvarez Construction Company LLC
Jan 11, 2022
Thank you for letting us know about your experience and we will make sure to let the appropriate parties know so this issue can be addressed.
Denham Springs, LA, on Dec 27, 2021
Sod was not properly installed. Finish grading was done hurriedly leaving low spots. Rear patio post not installed to bear on the concrete which caused it to crack and be replaced/re-positioned. Vinyl floor prep was evidently not done properly due to areas of the floor having lost their adhesion to the concrete.
Customer Care Team
Alvarez Construction Company LLC
Dec 28, 2021
We are disappointed to hear about your negative experience. We are letting the necessary parties know about this issue and they will reach out to you soon.
Baton Rouge, LA, on Dec 21, 2021
I’m approaching being in my home almost a year & still waiting to have my Stucco work completed at the front window.
Customer Care Team
Alvarez Construction Company LLC
Dec 21, 2021
We are sorry to hear about your negative experience with us. We are sending this over to the appropriate department to get this taken care of. Please do not hesitate to reach out if you need anything else.
Baton Rouge, LA, on Dec 21, 2021
We have been promised a new front door (warped) for almost a year now. We have a plumbing (toilet flush) issue that needs to be resolved. Why do we not have our own active Homeowners Assn by now. I understand that should be done when 75% of homes have been sold.
Customer Care Team
Alvarez Construction Company LLC
Dec 21, 2021
We are sorry to hear about your negative experience with us. We are sending this over to the appropriate department to get this taken care of. Please do not hesitate to reach out if you need anything else.
Baton Rouge, LA, on Dec 16, 2021
The warranty services have been great. What’s really unfortunate is that there are certain features of the home that I have purchased and still have not received. For example, the keypad for my garage door. I also want to say that I bought a house in which was advertised to be in a gated community. However, now that most of the construction has subdued, I see that that is not the case. There’s a huge gap in the fencing that borders a neighborhood of a “lesser” neighborhood. I’ve heard rumors that [name removed] is trying to make the homeowner pay for the fencing in which there is a gap. I think that is ridiculous considering the entirety of the neighborhood should be fenced in regardless of if the neighbor wants to put a fence up or not. Very displeased.
Customer Care Team
Alvarez Construction Company LLC
Dec 28, 2021
We are disappointed to hear about your negative experience. We are letting the necessary parties know about this issue and they will reach out to you soon.
Builder Profile
Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!
Homebuilder Customer Reviews
No one knows more about a homebuilder's quality and service than the builder's customers.
Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:
- We ask recent homebuyers to evaluate their builder's purchase process.
- Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.
In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.
Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.
Customer Care Team
Alvarez Construction Company LLC
Feb 24, 2022
We are sorry to hear about your negative experience. We understand how frustrating it can be. We are going to work extra hard to make sure your list is taken care of!