Homebuilder Ratings & Reviews

Alvarez Construction Company LLC Reviews

311 Homeowner Reviews Completed Jul 2019 - Jan 2021

Overall Satisfaction

4.3
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Prairieville, LA, on Jan 14, 2021

The neighborhood is a construction zone -- there is no regard for the people who actually live there. The walls in our home are paper thin. The warranty department does not always return calls- probably because they are so overwhelmed with calls with all of the issues people have from their home.

3.3
Verified Homeowner
Baton Rouge, LA, on Jan 13, 2021

Everyone at Alvarez was pleasant and easy to work with. We always had information on time along the way. Our project manager, [name removed], was especially helpful both in updating us on the building progress and in his thorough handling in wrapping up construction. I believe we were always treated fairly and openly. We would not hesitate to recommend Alvarez to anyone looking for a home.

5.0
Verified Homeowner
Prairieville, LA, on Jan 10, 2021

The cleanup job before move in was poor. Once we moved in we had to scrub all the grout on the tile floors because they were yellow and brown from the construction dirt. The cabinets have had to be worked on twice since closing, they are scheduled to come back out a third time and we’ve been in our house for almost a month and still have drawers that don’t open that were marked on the the punch list twice to be corrected. We have paint all over our floors from the sloppy job that was done on our baseboards. When an incident arose before closing, we did not feel like our contact with Alvarez was easy to get in touch with or being transparent on the process. We felt like it was being rushed along and we were getting a polished turd. It was also very difficult to get in touch with anyone at the main office. I called on multiple occasions 5-8 times in a day before being able to get in touch with someone.

4.7
Verified Homeowner
Madisonville, LA, on Dec 30, 2020

DISLKE: communication through the building process was non existent. It wasn’t until about 2 months out from the house being completed that communication improved due to a change of project management. Updates were not timely and we feel like we were lied to about the schedule through out the process. LIKE: [name removed] was helpful, he would try and find us answers to our questions during the building process when were being ignored. Also, [name removed] was very helpful. Once he took over as project manager, communication was greatly improved. He replied to our emails in a very timely manner and sent us updates periodically.

4.1
Verified Homeowner
Prairieville, LA, on Dec 29, 2020

The craftsmanship of the work done was very poor!!! Corners were cut, looks like cheap materials were used, the sod was HORRIBLE—— nothing but weeds and it died!! Quality just isn’t there...very disappointing!! We LOVE the house ...but as we’ve lived here we have notice A LOT of imperfections!!

3.6
Verified Homeowner
Baton Rouge, LA, on Dec 26, 2020

There was inconsistent information provided at the design meeting than what was actually provided in the house. When this was addressed, the issue was not completely accepted by Alvarez and the blame was put on us for some reason. Other than this issue, I felt the experience was very pleasant. This one issue took over a month to resolve and put a bit of a sour taste in our mouth, but it did finally get resolved.

4.3
Verified Homeowner
Denham Springs, LA, on Dec 25, 2020

I am pleased with my experience. My recommendation for improvement is with regards to painting. [name removed] painting was the issue with my home.

4.0
Verified Homeowner
Baton Rouge, LA, on Dec 24, 2020

Too many problems within our finished home

2.9
Verified Homeowner
Prairieville, LA, on Dec 19, 2020

For the most part things get resolved quickly either directly by an Alvarez employee or the Alvarez employe facilitates the process with the outside contractor company

4.9
Verified Homeowner
Madisonville, LA, on Dec 17, 2020

I really loved the people that work for the company and how they do their best to make the buying experience wonderful for the clients. Keep it up and continue to listen to the needs of your buyers:)

4.5
Verified Homeowner
Baton Rouge, LA, on Dec 17, 2020

Like the email communication Disliked the constant follow up on follow through of requests

3.7
Verified Homeowner
Baton Rouge, LA, on Dec 16, 2020

When we went to pick our brick and paint etc, we weren’t satisfied with how the designer wasn’t very knowledgeable about the things we were picking.

4.2
Verified Homeowner
Madisonville, LA, on Dec 15, 2020

There was a relatively small situation with a promise to clean my driveway. I emailed one of the folks whom I expected to either call or email me a response. I never received a response. My driveway was eventually cleaned, but not completely. I just gave up. The other issue unfortunately was with regard to my flooring. I had decided to replace my flooring with something more appealing. When the quarter-rounds were removed in certain areas, I could clearly see what a sloppy job was done in several areas. In some cases, the work was not completely finished, i.e., my master bath. Other spots revealed much dirt and debris which was ignored. I am now told by my termite people that I need to have an area sealed off outside of my kitchen in order to keep termites from getting to the house. I am requesting that someone contact me about taking care of this issue. I am satisfied with many other things about my home, so I wish to compliment you all for this as well, but, I must say that I have purchased many new homes in my lifetime and I never before had a home built without gutters being considered as part of it. This was a big disappointment. I admire the Alvarez family and their accomplishments, but I would recommend a more quality approach rather than a hurried approach to the construction of homes. This is being written only to let you all know what I have experienced with the hope that it will serve you better in the future.

4.5
Verified Homeowner
Baton Rouge, LA, on Dec 11, 2020

Wish we could have made some changes.

4.6
Verified Homeowner
Baton Rouge, LA, on Dec 08, 2020

[Translated from ES] They are very nice

5.0
Verified Homeowner
Prairieville, LA, on Dec 03, 2020

I only had one issue to date and it was handled in a timely manor.

5.0
Verified Homeowner
Denham Springs, LA, on Nov 19, 2020

All we very pleasant. Contact was good and questions answered. Only issue is a few small thing I believe I would have caught or made sure we’re done better on a 225k house

4.8
Verified Homeowner
Baton Rouge, LA, on Nov 18, 2020

It was very structured as far as what process was happening. When an issue was found, it was addressed in a timely manner.

4.9
Verified Homeowner
Baton Rouge, LA, on Nov 18, 2020

[name removed] exterior siding on the north wall is still needing cleaning off of cement and debris and repairing. We have asked numerous times for this to be taken care of yet nothing has been done to fix it.

4.8
Verified Homeowner
Baton Rouge, LA, on Nov 18, 2020

[name removed] leaking water in attic

4.9
Verified Homeowner

Builder Profile

Alvarez Construction Company LLC logo

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.