Top Homebuilder Ratings & Reviews

Alvarez Construction Company LLC

Ironwood Estates

47 Homeowner Reviews Completed Nov 2019 - May 2021

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.6

Construction Experience

4.4

Customer Care Experience

4.7

Home Readiness

4.1

Installation & Workmanship

4.4

Community Profile

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Prairieville, LA, on Mar 06, 2021

[name removed] all punch list items, from pre-closing walk through, have been corrected. Additionally, the refrigerator I purchased and paid for, with the home, has not yet been delivered

4.5
Verified Homeowner
Prairieville, on Apr 15, 2021

Disappointed about how our lawn requests have been ignored, even after sending many pictures to [name removed]. We have purchased 30 bags of soil to fill in where the sod did not take, and are not complete. We also have an issue with a window that was partially handled, but [name removed] has not returned or addressed our request. To be fair, the paint work we requested was handled quickly, as was the vent protector, and the door lock problems. The finish carpenter was really a competent man.

3.7
Verified Homeowner
Prairieville, on May 12, 2021

They are friendly, knowledgeable and provide a quality product

4.8
Verified Homeowner
Prairieville, LA, on Feb 25, 2021

Too many different people contacting us, never knew who to reply to. We kept getting forwarded to a new person and never knew why. we are still getting contacted by new people we haven't dealt with before. Things have still not been addressed that have been mentioned prior to closing. Paint has been the biggest headache. We have pointed out several issues, but the painters only partially fix those areas. There are still several areas and have not been painted at all. [name removed] sure who is used to do the painting, but it would be wise to use someone else. Also, all of the cabinet hardware was put on crooked. The holes have already been drilled, not sure what can be done about it now. That shouldn't have been an issue in the first place. While we are happy with having a new home, in my opinion there are a lot of things that need to be addressed and fixed by Alvarez for any future costumers.

3.2
Verified Homeowner
Prairieville, on Apr 10, 2021

We had one claim, with a water leak in the Kitchen. The problem was fixed right away and all repairs where completed in timely manner. The project Manager [name removed] took ownership and saw the job through.

5.0
Verified Homeowner
Prairieville, on Apr 17, 2021

I have been having problems with drainage around the house since I moved in and they are still working on it with no real solution.

2.6
Verified Homeowner
Prairieville, on Dec 19, 2020

For the most part things get resolved quickly either directly by an Alvarez employee or the Alvarez employe facilitates the process with the outside contractor company

4.9
Verified Homeowner
Prairieville, on Jan 14, 2021

The neighborhood is a construction zone -- there is no regard for the people who actually live there. The walls in our home are paper thin. The warranty department does not always return calls- probably because they are so overwhelmed with calls with all of the issues people have from their home.

3.3
Verified Homeowner
Prairieville, LA, on Feb 09, 2021

[name removed] and his team worked really hard to get the house ready in time for me to move in by Thanksgiving.

4.5
Verified Homeowner
Prairieville, on Jul 31, 2020

Quality of subs craftsmanship. And the commitment to the neighborhood restrictions

3.1
Verified Homeowner
Prairieville, on Dec 03, 2020

I only had one issue to date and it was handled in a timely manor.

5.0
Verified Homeowner
Prairieville, LA, on Feb 01, 2021

We liked the how well we were communicated with and the rate of time the build took

4.4
Verified Homeowner
Prairieville, on Jun 04, 2020

Easy to communicate, willing to make adjustments on the fly, adapted to meet our needs

3.9
Verified Homeowner
Prairieville, on Nov 14, 2020

[name removed] is the best!!

5.0
Verified Homeowner
Prairieville, LA, on Jan 22, 2021

Everything was very to the point and easy to navigate; [name removed] was wonderful to work with during the sales part of the experience; [name removed] was awesome and very quick to help during construction. The only thing that was a little difficult was the design meeting- the options were great, but more pictures would have been helpful. It was hard to decide on some things when there were no example pictures on finished (or even mid-construction) homes.

4.8
Verified Homeowner
Prairieville, on May 18, 2019

In one year not one need for a service call!

5.0
Verified Homeowner
Prairieville, on Mar 25, 2020

Haven’t had any major problems with them

4.2
Verified Homeowner
Prairieville, LA, on Jan 10, 2021

The cleanup job before move in was poor. Once we moved in we had to scrub all the grout on the tile floors because they were yellow and brown from the construction dirt. The cabinets have had to be worked on twice since closing, they are scheduled to come back out a third time and we’ve been in our house for almost a month and still have drawers that don’t open that were marked on the the punch list twice to be corrected. We have paint all over our floors from the sloppy job that was done on our baseboards. When an incident arose before closing, we did not feel like our contact with Alvarez was easy to get in touch with or being transparent on the process. We felt like it was being rushed along and we were getting a polished turd. It was also very difficult to get in touch with anyone at the main office. I called on multiple occasions 5-8 times in a day before being able to get in touch with someone.

4.7
Verified Homeowner
Prairieville, on Apr 24, 2019

Post-Closing Customer service and high efficiency envelope/2-stage air conditioning installed in my home.

4.6
Verified Homeowner
Prairieville, on Oct 12, 2019

N/a we haven't used the warranty service

4.5
Verified Homeowner
Prairieville, LA, on Nov 09, 2020

[Translated from ES] The time they waited for us

4.2
Verified Homeowner
Prairieville, on Apr 19, 2019

Built in a timely manner and no down payment was helpful to us.

4.8
Verified Homeowner
Prairieville, on Sep 04, 2019

[removed] and [removed] have been great in our communications. Both of them always respond quickly and answers any questions we've had.

3.6
Verified Homeowner
Prairieville, LA, on Nov 06, 2020

I appreciated the services of [name removed]. I stayed with my family in AL while the house was built. He quickly responded to my calls. However, I had to often make several calls before reaching other staff. I think overall that Alvarez builds quality homes and am satisfied.

4.5
Verified Homeowner
Prairieville, on Mar 21, 2019

Home was really well built

4.1
Verified Homeowner
Prairieville, on Apr 08, 2019

The fact that B&D plumbing has been here so many times but we don’t have to pay them to come out.

3.2
Verified Homeowner
Prairieville, LA, on Oct 10, 2020

Everything went really smoothly

4.9
Verified Homeowner
Prairieville, on Feb 03, 2019

[removed] and [removed] have been quick to respond to my emails about issues I’ve had at the house and we have gotten them addressed quickly.

5.0
Verified Homeowner
Prairieville, on Feb 17, 2019

Style of the home.

3.2
Verified Homeowner
Prairieville, LA, on Aug 06, 2020

I thought everyone at Alvarez did a wonderful job throughout the process, especially with the challenges due to COVID-19 and the fact that I was living in Texas during the entire process. They communicated regularly and were attentive and we handled things virtually when necessary and they were flexible to my needs when I needed to meet in person. What I disliked is that I felt the house was not completely ready at the time of closing with some major items needing to be addressed. I do understand, though, that COVID likely had some effect on those items being delayed.

4.8
Verified Homeowner
Prairieville, on Jan 04, 2019

Easy

5.0
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

We always want the process to be easy for our homebuyers. We're glad you thought so. Thank you.

Prairieville, on Jan 11, 2019

I am overall pretty satisfied with the building of my home. I did have some issues when I first moved in which was follows: the drain in the master shower was not put on correctly and my closet flooded which has to be fixed and replaced; the drain pan from the AC was full and another pipe was not done correctly which had to be fixed. Those problems were resolved. Now, I am finding that I may have an electrical issue. When I turn the fan in the living room on and off, the lights in the kitchen flicker. I also have no been contacted to touch up the chalking with the house settling.

3.7
Verified Homeowner
Prairieville, LA, on Jul 12, 2020

Rushed to move in and house wasn’t finished before closing.

3.2
Verified Homeowner
Prairieville, on Oct 26, 2018

Havent been able to get issues addressed. How many times should I call? So thats a 0

1.4
Verified Homeowner
Prairieville, on Nov 29, 2018

Easy design choices

3.1
Verified Homeowner
Prairieville, LA, on Jun 23, 2020

The email updates throughout the process were really nice. We received progress updates on our house and we were able to visit our lot during construction to see the progress.

4.6
Verified Homeowner
Prairieville, on Sep 01, 2018

Quick response to my request, comments.

4.7
Verified Homeowner
Prairieville, LA, on Mar 26, 2020

I liked how friendly all the staff members were and still are, and how organized everything was.

4.5
Verified Homeowner
Prairieville, on Aug 03, 2018

Everyone has gotten back to me in a timely manner.

4.3
Verified Homeowner
Prairieville, LA, on Oct 11, 2019

The help, with finding a lender.

4.5
Verified Homeowner
Prairieville, on Jul 20, 2018

[removed] is very attentive and quick to respond.

5.0
Verified Homeowner
Prairieville, LA, on Oct 09, 2019

They were very fast

4.4
Verified Homeowner
Prairieville, on Jul 08, 2018

It was a very easy stress-free process! The Alvarez team was so accommodating.

5.0
Verified Homeowner
Prairieville, LA, on Aug 13, 2019

Great communications throughout the process, [removed] and [removed] were always prompt with replies and went above and beyond to make sure our questions were answered or concerns addressed

4.8
Verified Homeowner
Prairieville, LA, on Jul 21, 2019

The way the Alvarez group handled the whole process. Always available either through phone, text or email.

5.0
Verified Homeowner
Prairieville, LA, on Jun 11, 2019

My husband, [removed], discovered the neighborhood in Prairieville. After viewing other neighborhoods and builders online, we decided to contact our agent and have her set up some showings in [removed] [removed]. Initially we looked at a lovely home that was available for purchase but because had some concerns. We decided the best option for us was to build on one of the available lots. From start to finish we were kept informed whether through both agents employees of Alvarez Construction. Everyone from our initial contact with the builder to our closing date was friendly, courteous, professional and always willing to help. We were kept up-to-date every step of the way through email notifications and text messages. It was amazing to see each phase become reality and I would recommend this company to anyone looking to purchase a new home. In fact, we already have.

5.0
Verified Homeowner
Prairieville, LA, on May 02, 2019

The communication process always felt open and honest. When we had a question or noticed an issue, we always received a response in a timely manner.

4.9
Verified Homeowner
Prairieville, LA, on Mar 06, 2019

The people. [removed] and [removed] were very patient with my numerous questions. [removed] and [removed] were also extremely helpful with design questions. My questions were answered quickly, and I never felt like I was bothering anyone. [removed] was so great at keeping me informed along the way.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Prairieville, LA, on Mar 06, 2021

[name removed] all punch list items, from pre-closing walk through, have been corrected. Additionally, the refrigerator I purchased and paid for, with the home, has not yet been delivered

4.5
Verified Homeowner
Prairieville, LA, on Feb 25, 2021

Too many different people contacting us, never knew who to reply to. We kept getting forwarded to a new person and never knew why. we are still getting contacted by new people we haven't dealt with before. Things have still not been addressed that have been mentioned prior to closing. Paint has been the biggest headache. We have pointed out several issues, but the painters only partially fix those areas. There are still several areas and have not been painted at all. [name removed] sure who is used to do the painting, but it would be wise to use someone else. Also, all of the cabinet hardware was put on crooked. The holes have already been drilled, not sure what can be done about it now. That shouldn't have been an issue in the first place. While we are happy with having a new home, in my opinion there are a lot of things that need to be addressed and fixed by Alvarez for any future costumers.

3.2
Verified Homeowner
Prairieville, LA, on Feb 09, 2021

[name removed] and his team worked really hard to get the house ready in time for me to move in by Thanksgiving.

4.5
Verified Homeowner
Prairieville, LA, on Feb 01, 2021

We liked the how well we were communicated with and the rate of time the build took

4.4
Verified Homeowner
Prairieville, LA, on Jan 22, 2021

Everything was very to the point and easy to navigate; [name removed] was wonderful to work with during the sales part of the experience; [name removed] was awesome and very quick to help during construction. The only thing that was a little difficult was the design meeting- the options were great, but more pictures would have been helpful. It was hard to decide on some things when there were no example pictures on finished (or even mid-construction) homes.

4.8
Verified Homeowner
Prairieville, LA, on Jan 10, 2021

The cleanup job before move in was poor. Once we moved in we had to scrub all the grout on the tile floors because they were yellow and brown from the construction dirt. The cabinets have had to be worked on twice since closing, they are scheduled to come back out a third time and we’ve been in our house for almost a month and still have drawers that don’t open that were marked on the the punch list twice to be corrected. We have paint all over our floors from the sloppy job that was done on our baseboards. When an incident arose before closing, we did not feel like our contact with Alvarez was easy to get in touch with or being transparent on the process. We felt like it was being rushed along and we were getting a polished turd. It was also very difficult to get in touch with anyone at the main office. I called on multiple occasions 5-8 times in a day before being able to get in touch with someone.

4.7
Verified Homeowner
Prairieville, LA, on Nov 09, 2020

[Translated from ES] The time they waited for us

4.2
Verified Homeowner
Prairieville, LA, on Nov 06, 2020

I appreciated the services of [name removed]. I stayed with my family in AL while the house was built. He quickly responded to my calls. However, I had to often make several calls before reaching other staff. I think overall that Alvarez builds quality homes and am satisfied.

4.5
Verified Homeowner
Prairieville, LA, on Oct 10, 2020

Everything went really smoothly

4.9
Verified Homeowner
Prairieville, LA, on Aug 06, 2020

I thought everyone at Alvarez did a wonderful job throughout the process, especially with the challenges due to COVID-19 and the fact that I was living in Texas during the entire process. They communicated regularly and were attentive and we handled things virtually when necessary and they were flexible to my needs when I needed to meet in person. What I disliked is that I felt the house was not completely ready at the time of closing with some major items needing to be addressed. I do understand, though, that COVID likely had some effect on those items being delayed.

4.8
Verified Homeowner
Prairieville, LA, on Jul 12, 2020

Rushed to move in and house wasn’t finished before closing.

3.2
Verified Homeowner
Prairieville, LA, on Jun 23, 2020

The email updates throughout the process were really nice. We received progress updates on our house and we were able to visit our lot during construction to see the progress.

4.6
Verified Homeowner
Prairieville, LA, on Mar 26, 2020

I liked how friendly all the staff members were and still are, and how organized everything was.

4.5
Verified Homeowner
Prairieville, LA, on Oct 11, 2019

The help, with finding a lender.

4.5
Verified Homeowner
Prairieville, LA, on Oct 09, 2019

They were very fast

4.4
Verified Homeowner
Prairieville, LA, on Aug 13, 2019

Great communications throughout the process, [removed] and [removed] were always prompt with replies and went above and beyond to make sure our questions were answered or concerns addressed

4.8
Verified Homeowner
Prairieville, LA, on Jul 21, 2019

The way the Alvarez group handled the whole process. Always available either through phone, text or email.

5.0
Verified Homeowner
Prairieville, LA, on Jun 11, 2019

My husband, [removed], discovered the neighborhood in Prairieville. After viewing other neighborhoods and builders online, we decided to contact our agent and have her set up some showings in [removed] [removed]. Initially we looked at a lovely home that was available for purchase but because had some concerns. We decided the best option for us was to build on one of the available lots. From start to finish we were kept informed whether through both agents employees of Alvarez Construction. Everyone from our initial contact with the builder to our closing date was friendly, courteous, professional and always willing to help. We were kept up-to-date every step of the way through email notifications and text messages. It was amazing to see each phase become reality and I would recommend this company to anyone looking to purchase a new home. In fact, we already have.

5.0
Verified Homeowner
Prairieville, LA, on May 02, 2019

The communication process always felt open and honest. When we had a question or noticed an issue, we always received a response in a timely manner.

4.9
Verified Homeowner
Prairieville, LA, on Mar 06, 2019

The people. [removed] and [removed] were very patient with my numerous questions. [removed] and [removed] were also extremely helpful with design questions. My questions were answered quickly, and I never felt like I was bothering anyone. [removed] was so great at keeping me informed along the way.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Prairieville, on Apr 15, 2021

Disappointed about how our lawn requests have been ignored, even after sending many pictures to [name removed]. We have purchased 30 bags of soil to fill in where the sod did not take, and are not complete. We also have an issue with a window that was partially handled, but [name removed] has not returned or addressed our request. To be fair, the paint work we requested was handled quickly, as was the vent protector, and the door lock problems. The finish carpenter was really a competent man.

3.7
Verified Homeowner
Prairieville, on Apr 10, 2021

We had one claim, with a water leak in the Kitchen. The problem was fixed right away and all repairs where completed in timely manner. The project Manager [name removed] took ownership and saw the job through.

5.0
Verified Homeowner
Prairieville, on Dec 19, 2020

For the most part things get resolved quickly either directly by an Alvarez employee or the Alvarez employe facilitates the process with the outside contractor company

4.9
Verified Homeowner
Prairieville, on Dec 03, 2020

I only had one issue to date and it was handled in a timely manor.

5.0
Verified Homeowner
Prairieville, on Nov 14, 2020

[name removed] is the best!!

5.0
Verified Homeowner
Prairieville, on Mar 25, 2020

Haven’t had any major problems with them

4.2
Verified Homeowner
Prairieville, on Oct 12, 2019

N/a we haven't used the warranty service

4.5
Verified Homeowner
Prairieville, on Sep 04, 2019

[removed] and [removed] have been great in our communications. Both of them always respond quickly and answers any questions we've had.

3.6
Verified Homeowner
Prairieville, on Apr 08, 2019

The fact that B&D plumbing has been here so many times but we don’t have to pay them to come out.

3.2
Verified Homeowner
Prairieville, on Feb 03, 2019

[removed] and [removed] have been quick to respond to my emails about issues I’ve had at the house and we have gotten them addressed quickly.

5.0
Verified Homeowner
Prairieville, on Jan 04, 2019

Easy

5.0
Verified Homeowner
Prairieville, on Oct 26, 2018

Havent been able to get issues addressed. How many times should I call? So thats a 0

1.4
Verified Homeowner
Prairieville, on Sep 01, 2018

Quick response to my request, comments.

4.7
Verified Homeowner
Prairieville, on Aug 03, 2018

Everyone has gotten back to me in a timely manner.

4.3
Verified Homeowner
Prairieville, on Jul 20, 2018

[removed] is very attentive and quick to respond.

5.0
Verified Homeowner
Prairieville, on Jul 08, 2018

It was a very easy stress-free process! The Alvarez team was so accommodating.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Prairieville, on May 12, 2021

They are friendly, knowledgeable and provide a quality product

4.8
Verified Homeowner
Prairieville, on Apr 17, 2021

I have been having problems with drainage around the house since I moved in and they are still working on it with no real solution.

2.6
Verified Homeowner
Prairieville, on Jan 14, 2021

The neighborhood is a construction zone -- there is no regard for the people who actually live there. The walls in our home are paper thin. The warranty department does not always return calls- probably because they are so overwhelmed with calls with all of the issues people have from their home.

3.3
Verified Homeowner
Prairieville, on Jul 31, 2020

Quality of subs craftsmanship. And the commitment to the neighborhood restrictions

3.1
Verified Homeowner
Prairieville, on Jun 04, 2020

Easy to communicate, willing to make adjustments on the fly, adapted to meet our needs

3.9
Verified Homeowner
Prairieville, on May 18, 2019

In one year not one need for a service call!

5.0
Verified Homeowner
Prairieville, on Apr 24, 2019

Post-Closing Customer service and high efficiency envelope/2-stage air conditioning installed in my home.

4.6
Verified Homeowner
Prairieville, on Apr 19, 2019

Built in a timely manner and no down payment was helpful to us.

4.8
Verified Homeowner
Prairieville, on Mar 21, 2019

Home was really well built

4.1
Verified Homeowner
Prairieville, on Feb 17, 2019

Style of the home.

3.2
Verified Homeowner
Prairieville, on Jan 11, 2019

I am overall pretty satisfied with the building of my home. I did have some issues when I first moved in which was follows: the drain in the master shower was not put on correctly and my closet flooded which has to be fixed and replaced; the drain pan from the AC was full and another pipe was not done correctly which had to be fixed. Those problems were resolved. Now, I am finding that I may have an electrical issue. When I turn the fan in the living room on and off, the lights in the kitchen flicker. I also have no been contacted to touch up the chalking with the house settling.

3.7
Verified Homeowner
Prairieville, on Nov 29, 2018

Easy design choices

3.1
Verified Homeowner