Top Homebuilder Ratings & Reviews

Alvarez Construction Company LLC

Ironwood Estates

61 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.3

Purchase Experience

4.4

Home Personalization Experience

4.6

Construction Experience

4.4

Customer Care Experience

4.8

Home Readiness

4.1

Installation & Workmanship

4.5

Community Profile

Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Prairieville, on Oct 12, 2019

N/a we haven't used the warranty service

4.5
Verified Homeowner
Prairieville, on Oct 11, 2019

The help, with finding a lender.

4.5
Verified Homeowner
Prairieville, on Oct 09, 2019

They were very fast

4.4
Verified Homeowner
Prairieville, on Sep 04, 2019

[removed] and [removed] have been great in our communications. Both of them always respond quickly and answers any questions we've had.

3.6
Verified Homeowner
Prairieville, on Aug 13, 2019

Great communications throughout the process, [removed] and [removed] were always prompt with replies and went above and beyond to make sure our questions were answered or concerns addressed

4.8
Verified Homeowner
Prairieville, on Jul 21, 2019

The way the Alvarez group handled the whole process. Always available either through phone, text or email.

5.0
Verified Homeowner
Prairieville, on Jul 09, 2019

The people have all been very nice and professional.

5.0
Verified Homeowner
Prairieville, on Jun 11, 2019

My husband, [removed], discovered the neighborhood in Prairieville. After viewing other neighborhoods and builders online, we decided to contact our agent and have her set up some showings in [removed] [removed]. Initially we looked at a lovely home that was available for purchase but because had some concerns. We decided the best option for us was to build on one of the available lots. From start to finish we were kept informed whether through both agents employees of Alvarez Construction. Everyone from our initial contact with the builder to our closing date was friendly, courteous, professional and always willing to help. We were kept up-to-date every step of the way through email notifications and text messages. It was amazing to see each phase become reality and I would recommend this company to anyone looking to purchase a new home. In fact, we already have.

5.0
Verified Homeowner
Prairieville, on May 23, 2019

The professionalism and timely manner the Alvarez team responded to questions/emails during the building process.

4.1
Verified Homeowner
Prairieville, on May 18, 2019

In one year not one need for a service call!

5.0
Verified Homeowner
Prairieville, on May 09, 2019

Nos gusto cada detalle .todo bien distribuido .realmente muy confortable .

4.6
Verified Homeowner
Prairieville, on May 02, 2019

The communication process always felt open and honest. When we had a question or noticed an issue, we always received a response in a timely manner.

4.9
Verified Homeowner
Prairieville, on Apr 24, 2019

Post-Closing Customer service and high efficiency envelope/2-stage air conditioning installed in my home.

4.6
Verified Homeowner
Prairieville, on Apr 19, 2019

Built in a timely manner and no down payment was helpful to us.

4.8
Verified Homeowner
Prairieville, on Apr 08, 2019

The fact that B&D plumbing has been here so many times but we don’t have to pay them to come out.

3.2
Verified Homeowner
Prairieville, on Apr 07, 2019

House looks good

4.6
Verified Homeowner
Prairieville, on Mar 21, 2019

Home was really well built

4.1
Verified Homeowner
Prairieville, on Mar 06, 2019

The people. [removed] and [removed] were very patient with my numerous questions. [removed] and [removed] were also extremely helpful with design questions. My questions were answered quickly, and I never felt like I was bothering anyone. [removed] was so great at keeping me informed along the way.

4.9
Verified Homeowner
Prairieville, on Feb 17, 2019

Style of the home.

3.2
Verified Homeowner
Prairieville, on Feb 03, 2019

[removed] and [removed] have been quick to respond to my emails about issues I’ve had at the house and we have gotten them addressed quickly.

5.0
Verified Homeowner
Prairieville, on Jan 19, 2019

Everything we didnt have any problems from the begining to the end.

5.0
Verified Homeowner
Prairieville, on Jan 11, 2019

I am overall pretty satisfied with the building of my home. I did have some issues when I first moved in which was follows: the drain in the master shower was not put on correctly and my closet flooded which has to be fixed and replaced; the drain pan from the AC was full and another pipe was not done correctly which had to be fixed. Those problems were resolved. Now, I am finding that I may have an electrical issue. When I turn the fan in the living room on and off, the lights in the kitchen flicker. I also have no been contacted to touch up the chalking with the house settling.

3.7
Verified Homeowner
Prairieville, on Jan 04, 2019

Easy

5.0
Verified Homeowner
Prairieville, on Dec 17, 2018

Stress-free building experience

3.8
Verified Homeowner
Prairieville, on Nov 29, 2018

Easy design choices

3.1
Verified Homeowner
Prairieville, on Nov 17, 2018

The customer service provided by our superintendent [removed]. He was outstanding

4.6
Verified Homeowner
Prairieville, on Oct 26, 2018

Havent been able to get issues addressed. How many times should I call? So thats a 0

1.4
Verified Homeowner
Prairieville, on Sep 22, 2018

[removed] was very helpful anytime I had questions

4.6
Verified Homeowner
Prairieville, on Sep 01, 2018

Quick response to my request, comments.

4.7
Verified Homeowner
Prairieville, on Aug 30, 2018

Closing and moving in.

3.0
Verified Homeowner
Prairieville, on Aug 29, 2018

Easy simple

5.0
Verified Homeowner
Prairieville, on Aug 05, 2018

Making it personal with upgrades.

4.6
Verified Homeowner
Prairieville, on Aug 03, 2018

Everyone has gotten back to me in a timely manner.

4.3
Verified Homeowner
Prairieville, on Jul 20, 2018

[removed] is very attentive and quick to respond.

5.0
Verified Homeowner
Prairieville, on Jul 17, 2018

Updated constantly with schedule.

5.0
Verified Homeowner
Prairieville, on Jul 17, 2018

The design day!

5.0
Verified Homeowner
Prairieville, on Jul 08, 2018

It was a very easy stress-free process! The Alvarez team was so accommodating.

5.0
Verified Homeowner
Prairieville, on Jun 13, 2018

I currently work for a builder and I was blown away at the customer service and quality of work Alvarez shows their buyers. My agent was very knowledgeable and always available and my home is beautiful. I have since referred 3 other buyers to purchase an Alvarez home. Thank you for making my 1st time home buying experience so much fun!

5.0
Verified Homeowner
Prairieville, on Jun 09, 2018

The patience in waiting and holding until my previous home was sold.

4.7
Verified Homeowner
Prairieville, on May 22, 2018

I have been frustrated throughout the entire process of moving into my home. The builder tried to push back our move in date because of a miscommunication between them and the lender. This was after my wife and I already moved out of rental home. Once we moved in, we had to constantly call them to come make repairs to and have missed work days to repair people not showing up. And the most frustrating thing is when my sod was put down I specifically said the sod looked dead and I was worried that I will not grow. I was told to water my yard for 2 months and my yard would be fine. 2 months have passed and entire sections of my yard is dead sod. I called customer service after the two month period and was told that because we closed on the house all landscaping is our responsibility! We chose Alvarez Construction because we heard about there amazing build quality and customer service. All I have experienced is one problem after another.

2.8
Verified Homeowner
Prairieville, on Apr 03, 2018

Unfished work, we have problems and no one responds to get them fixed.

2.9
Verified Homeowner
Prairieville, on Mar 29, 2018

Excellent quality- value for the money!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Prairieville, on Oct 11, 2019

The help, with finding a lender.

4.5
Verified Homeowner
Prairieville, on Oct 09, 2019

They were very fast

4.4
Verified Homeowner
Prairieville, on Aug 13, 2019

Great communications throughout the process, [removed] and [removed] were always prompt with replies and went above and beyond to make sure our questions were answered or concerns addressed

4.8
Verified Homeowner
Prairieville, on Jul 21, 2019

The way the Alvarez group handled the whole process. Always available either through phone, text or email.

5.0
Verified Homeowner
Prairieville, on Jun 11, 2019

My husband, [removed], discovered the neighborhood in Prairieville. After viewing other neighborhoods and builders online, we decided to contact our agent and have her set up some showings in [removed] [removed]. Initially we looked at a lovely home that was available for purchase but because had some concerns. We decided the best option for us was to build on one of the available lots. From start to finish we were kept informed whether through both agents employees of Alvarez Construction. Everyone from our initial contact with the builder to our closing date was friendly, courteous, professional and always willing to help. We were kept up-to-date every step of the way through email notifications and text messages. It was amazing to see each phase become reality and I would recommend this company to anyone looking to purchase a new home. In fact, we already have.

5.0
Verified Homeowner
Prairieville, on May 02, 2019

The communication process always felt open and honest. When we had a question or noticed an issue, we always received a response in a timely manner.

4.9
Verified Homeowner
Prairieville, on Mar 06, 2019

The people. [removed] and [removed] were very patient with my numerous questions. [removed] and [removed] were also extremely helpful with design questions. My questions were answered quickly, and I never felt like I was bothering anyone. [removed] was so great at keeping me informed along the way.

4.9
Verified Homeowner
Prairieville, on Jan 19, 2019

Everything we didnt have any problems from the begining to the end.

5.0
Verified Homeowner
Prairieville, on Nov 17, 2018

The customer service provided by our superintendent [removed]. He was outstanding

4.6
Verified Homeowner
Prairieville, on Sep 22, 2018

[removed] was very helpful anytime I had questions

4.6
Verified Homeowner
Prairieville, on Aug 30, 2018

Closing and moving in.

3.0
Verified Homeowner
Prairieville, on Aug 29, 2018

Easy simple

5.0
Verified Homeowner
Prairieville, on Aug 05, 2018

Making it personal with upgrades.

4.6
Verified Homeowner
Prairieville, on Jul 17, 2018

Updated constantly with schedule.

5.0
Verified Homeowner
Prairieville, on Jul 17, 2018

The design day!

5.0
Verified Homeowner
Prairieville, on Jun 13, 2018

I currently work for a builder and I was blown away at the customer service and quality of work Alvarez shows their buyers. My agent was very knowledgeable and always available and my home is beautiful. I have since referred 3 other buyers to purchase an Alvarez home. Thank you for making my 1st time home buying experience so much fun!

5.0
Verified Homeowner
Prairieville, on Jun 09, 2018

The patience in waiting and holding until my previous home was sold.

4.7
Verified Homeowner
Prairieville, on May 22, 2018

I have been frustrated throughout the entire process of moving into my home. The builder tried to push back our move in date because of a miscommunication between them and the lender. This was after my wife and I already moved out of rental home. Once we moved in, we had to constantly call them to come make repairs to and have missed work days to repair people not showing up. And the most frustrating thing is when my sod was put down I specifically said the sod looked dead and I was worried that I will not grow. I was told to water my yard for 2 months and my yard would be fine. 2 months have passed and entire sections of my yard is dead sod. I called customer service after the two month period and was told that because we closed on the house all landscaping is our responsibility! We chose Alvarez Construction because we heard about there amazing build quality and customer service. All I have experienced is one problem after another.

2.8
Verified Homeowner
Prairieville, on Apr 03, 2018

Unfished work, we have problems and no one responds to get them fixed.

2.9
Verified Homeowner
Prairieville, on Mar 29, 2018

Excellent quality- value for the money!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Prairieville, on Oct 12, 2019

N/a we haven't used the warranty service

4.5
Verified Homeowner
Prairieville, on Sep 04, 2019

[removed] and [removed] have been great in our communications. Both of them always respond quickly and answers any questions we've had.

3.6
Verified Homeowner
Prairieville, on Jul 09, 2019

The people have all been very nice and professional.

5.0
Verified Homeowner
Prairieville, on Apr 08, 2019

The fact that B&D plumbing has been here so many times but we don’t have to pay them to come out.

3.2
Verified Homeowner
Prairieville, on Feb 03, 2019

[removed] and [removed] have been quick to respond to my emails about issues I’ve had at the house and we have gotten them addressed quickly.

5.0
Verified Homeowner
Prairieville, on Jan 04, 2019

Easy

5.0
Verified Homeowner
Prairieville, on Oct 26, 2018

Havent been able to get issues addressed. How many times should I call? So thats a 0

1.4
Verified Homeowner
Prairieville, on Sep 01, 2018

Quick response to my request, comments.

4.7
Verified Homeowner
Prairieville, on Aug 03, 2018

Everyone has gotten back to me in a timely manner.

4.3
Verified Homeowner
Prairieville, on Jul 20, 2018

[removed] is very attentive and quick to respond.

5.0
Verified Homeowner
Prairieville, on Jul 08, 2018

It was a very easy stress-free process! The Alvarez team was so accommodating.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Prairieville, on May 23, 2019

The professionalism and timely manner the Alvarez team responded to questions/emails during the building process.

4.1
Verified Homeowner
Prairieville, on May 18, 2019

In one year not one need for a service call!

5.0
Verified Homeowner
Prairieville, on May 09, 2019

Nos gusto cada detalle .todo bien distribuido .realmente muy confortable .

4.6
Verified Homeowner
Prairieville, on Apr 24, 2019

Post-Closing Customer service and high efficiency envelope/2-stage air conditioning installed in my home.

4.6
Verified Homeowner
Prairieville, on Apr 19, 2019

Built in a timely manner and no down payment was helpful to us.

4.8
Verified Homeowner
Prairieville, on Apr 07, 2019

House looks good

4.6
Verified Homeowner
Prairieville, on Mar 21, 2019

Home was really well built

4.1
Verified Homeowner
Prairieville, on Feb 17, 2019

Style of the home.

3.2
Verified Homeowner
Prairieville, on Jan 11, 2019

I am overall pretty satisfied with the building of my home. I did have some issues when I first moved in which was follows: the drain in the master shower was not put on correctly and my closet flooded which has to be fixed and replaced; the drain pan from the AC was full and another pipe was not done correctly which had to be fixed. Those problems were resolved. Now, I am finding that I may have an electrical issue. When I turn the fan in the living room on and off, the lights in the kitchen flicker. I also have no been contacted to touch up the chalking with the house settling.

3.7
Verified Homeowner
Prairieville, on Dec 17, 2018

Stress-free building experience

3.8
Verified Homeowner
Prairieville, on Nov 29, 2018

Easy design choices

3.1
Verified Homeowner