Top Homebuilder Ratings & Reviews

Alvarez Construction Company LLC

Grove At Ascension

24 Homeowner Reviews Completed Aug 2019 - Feb 2021

Alvarez Construction Company LLC

Overall Satisfaction

3.8
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.1

Home Personalization Experience

4.3

Construction Experience

3.5

Customer Care Experience

4.1

Home Readiness

2.9

Installation & Workmanship

3.9

Community Profile

Alvarez Construction Company LLC logo
Alvarez Construction builds, lives and is active in Baton Rouge and surrounding areas. For more than 25 years, our family has been building homes for Louisiana residents and their families. We are committed to working closely with you from finalizing the design and personal touches to building your dream home and staying on schedule. Our family works hard to maintain the standards that have built our reputation over the years. Whether you are relocating, buying your first home, or simply in the market for a new one, our family wants to build it for you!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Prairieville, on Feb 01, 2021

I still need my floors fixed that’s all

4.3
Verified Homeowner
Prairieville, LA, on Jan 24, 2021

The whole team was awesome to work with, [name removed], [name removed], [name removed] etc.

4.8
Verified Homeowner
Prairieville, on Dec 29, 2020

The craftsmanship of the work done was very poor!!! Corners were cut, looks like cheap materials were used, the sod was HORRIBLE—— nothing but weeds and it died!! Quality just isn’t there...very disappointing!! We LOVE the house ...but as we’ve lived here we have notice A LOT of imperfections!!

3.6
Verified Homeowner
Prairieville, on Aug 31, 2020

Disliked: Warranty Service has been unresponsive

3.9
Verified Homeowner
Prairieville, on Jul 29, 2020

Tried to get warranty work done. Sent pictures of drywall screws that have backed out in our master bedroom...and they replied that they don’t do paint touch ups.....pictures clearly show it wasn’t a paint issue. Told us that we should wait for a year to have this repaired...to let the house settle. This issue was found on the home inspection. Painters did a HORRIBLE job!!!! Sod was full of weeds....they don’t return phone calls!!!!

0.8
Verified Homeowner
Prairieville, on Jun 10, 2020

The customer service was friendly and helpful

4.5
Verified Homeowner
Prairieville, on Jun 02, 2020

Had an issue with a crack in the outside stucco, and they replied pretty quickly. Since then, I’ve found some other issues, and I haven’t heard back.

2.7
Verified Homeowner
Prairieville, LA, on Apr 30, 2020

Closing cost covered , landscape , blinds , fridge

4.3
Verified Homeowner
Prairieville, LA, on Apr 09, 2020

Smooth process

5.0
Verified Homeowner
Prairieville, LA, on Apr 03, 2020

We were able to close quickly!!

3.9
Verified Homeowner
Prairieville, on Dec 04, 2019

They have taken care of everything! Thank you

3.9
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

Thank you! We are so happy that we've been able to assist you. Let us know if you need anything.

Prairieville, LA, on Nov 23, 2019

The constant updates and available upgrade options.

5.0
Verified Homeowner
Prairieville, LA, on Aug 29, 2019

Accessibility to the home, and closing day.

3.1
Verified Homeowner
Prairieville, LA, on Aug 06, 2019

Things are not fixed/ completed. We are not happy.

3.7
Verified Homeowner
Prairieville, on Jul 08, 2019

Quality of work

3.6
Verified Homeowner
Prairieville, LA, on May 10, 2019

The financing part was very easy.

1.3
Verified Homeowner
Prairieville, on Mar 18, 2019

Everything

5.0
Verified Homeowner
Prairieville, LA, on Mar 13, 2019

Quick and easy

4.9
Verified Homeowner
Prairieville, on Jan 01, 2019

The communication has gotten better in customer service.

4.4
Verified Homeowner

Customer Care Team

Alvarez Construction Company LLC

Feb 25, 2020

Thank you for the review! We are always striving to be better.

Prairieville, LA, on Dec 09, 2018

[removed]

3.1
Verified Homeowner
Prairieville, on Nov 08, 2018

Can't say. Everything I ask to get fixed isn't covered.

3.6
Verified Homeowner
Prairieville, LA, on Nov 04, 2018

Everything

4.9
Verified Homeowner
Prairieville, on Oct 19, 2018

The problems get taken care of

4.0
Verified Homeowner
Prairieville, on Sep 15, 2018

It was the perfect move- in ready home.

4.9
Verified Homeowner
Prairieville, on Jul 11, 2018

If I have any issues, I always get a prompt reply.

5.0
Verified Homeowner
Prairieville, LA, on Jun 28, 2018

How the salesman [removed] was there to handle and answer any concerns I had during the process of building the home.

4.3
Verified Homeowner
Prairieville, LA, on Mar 22, 2018

The beginning and middle of the process was great. Choosing the plan and selections were fun and went smooth. The house went up pretty quick and seemed to be great quality other than having 3 different model bathtubs installed in my home. The final stage is when we found that things started to get a little sloppy(paint and sheet rock). I would say communication within the company was the worst part for us. We expressed and expressed again months before closing how important it was to have our fence up before closing and even used your fence company to make sure that happened due to us having a deaf dog. That didn't happen because the yard was not even complete so it could be started. To make it worse, a house that closed after us received their grass before we did. We made the mistake of closing before a few things were complete and it was very hard to get those things done that after the fact. We are still waiting on 1 item but supposed to be done this week. We will see.

4.2
Verified Homeowner
Prairieville, LA, on Mar 20, 2018

Things that still not done over 30 days past closing that was suppose to be completed within 2 weeks of closing.

4.0
Verified Homeowner
Prairieville, LA, on Mar 09, 2018

They genuinely care about the home buyer, and will do anything they can to make the transaction as smooth as possible.

5.0
Verified Homeowner
Prairieville, on Feb 27, 2018

Superior quality compared to other homebuilders.

5.0
Verified Homeowner
Prairieville, LA, on Jan 02, 2018

Quality of the home.

3.3
Verified Homeowner
Prairieville, LA, on Dec 24, 2017

Extremely good quality of home built

4.1
Verified Homeowner
Prairieville, LA, on Dec 23, 2017

Everything was done in a timely fashion.

5.0
Verified Homeowner
Prairieville, LA, on Jul 05, 2017

Quality of materials and floor plans are a lot better than other builders we looked at prior to deciding on Alvarez.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Prairieville, LA, on Jan 24, 2021

The whole team was awesome to work with, [name removed], [name removed], [name removed] etc.

4.8
Verified Homeowner
Prairieville, LA, on Apr 30, 2020

Closing cost covered , landscape , blinds , fridge

4.3
Verified Homeowner
Prairieville, LA, on Apr 09, 2020

Smooth process

5.0
Verified Homeowner
Prairieville, LA, on Apr 03, 2020

We were able to close quickly!!

3.9
Verified Homeowner
Prairieville, LA, on Nov 23, 2019

The constant updates and available upgrade options.

5.0
Verified Homeowner
Prairieville, LA, on Aug 29, 2019

Accessibility to the home, and closing day.

3.1
Verified Homeowner
Prairieville, LA, on Aug 06, 2019

Things are not fixed/ completed. We are not happy.

3.7
Verified Homeowner
Prairieville, LA, on May 10, 2019

The financing part was very easy.

1.3
Verified Homeowner
Prairieville, LA, on Mar 13, 2019

Quick and easy

4.9
Verified Homeowner
Prairieville, LA, on Dec 09, 2018

[removed]

3.1
Verified Homeowner
Prairieville, LA, on Nov 04, 2018

Everything

4.9
Verified Homeowner
Prairieville, LA, on Jun 28, 2018

How the salesman [removed] was there to handle and answer any concerns I had during the process of building the home.

4.3
Verified Homeowner
Prairieville, LA, on Mar 22, 2018

The beginning and middle of the process was great. Choosing the plan and selections were fun and went smooth. The house went up pretty quick and seemed to be great quality other than having 3 different model bathtubs installed in my home. The final stage is when we found that things started to get a little sloppy(paint and sheet rock). I would say communication within the company was the worst part for us. We expressed and expressed again months before closing how important it was to have our fence up before closing and even used your fence company to make sure that happened due to us having a deaf dog. That didn't happen because the yard was not even complete so it could be started. To make it worse, a house that closed after us received their grass before we did. We made the mistake of closing before a few things were complete and it was very hard to get those things done that after the fact. We are still waiting on 1 item but supposed to be done this week. We will see.

4.2
Verified Homeowner
Prairieville, LA, on Mar 20, 2018

Things that still not done over 30 days past closing that was suppose to be completed within 2 weeks of closing.

4.0
Verified Homeowner
Prairieville, LA, on Mar 09, 2018

They genuinely care about the home buyer, and will do anything they can to make the transaction as smooth as possible.

5.0
Verified Homeowner
Prairieville, LA, on Jan 02, 2018

Quality of the home.

3.3
Verified Homeowner
Prairieville, LA, on Dec 24, 2017

Extremely good quality of home built

4.1
Verified Homeowner
Prairieville, LA, on Dec 23, 2017

Everything was done in a timely fashion.

5.0
Verified Homeowner
Prairieville, LA, on Jul 05, 2017

Quality of materials and floor plans are a lot better than other builders we looked at prior to deciding on Alvarez.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Prairieville, on Aug 31, 2020

Disliked: Warranty Service has been unresponsive

3.9
Verified Homeowner
Prairieville, on Jul 29, 2020

Tried to get warranty work done. Sent pictures of drywall screws that have backed out in our master bedroom...and they replied that they don’t do paint touch ups.....pictures clearly show it wasn’t a paint issue. Told us that we should wait for a year to have this repaired...to let the house settle. This issue was found on the home inspection. Painters did a HORRIBLE job!!!! Sod was full of weeds....they don’t return phone calls!!!!

0.8
Verified Homeowner
Prairieville, on Jun 10, 2020

The customer service was friendly and helpful

4.5
Verified Homeowner
Prairieville, on Jun 02, 2020

Had an issue with a crack in the outside stucco, and they replied pretty quickly. Since then, I’ve found some other issues, and I haven’t heard back.

2.7
Verified Homeowner
Prairieville, on Dec 04, 2019

They have taken care of everything! Thank you

3.9
Verified Homeowner
Prairieville, on Mar 18, 2019

Everything

5.0
Verified Homeowner
Prairieville, on Nov 08, 2018

Can't say. Everything I ask to get fixed isn't covered.

3.6
Verified Homeowner
Prairieville, on Oct 19, 2018

The problems get taken care of

4.0
Verified Homeowner
Prairieville, on Jul 11, 2018

If I have any issues, I always get a prompt reply.

5.0
Verified Homeowner
Prairieville, on Feb 27, 2018

Superior quality compared to other homebuilders.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Prairieville, on Feb 01, 2021

I still need my floors fixed that’s all

4.3
Verified Homeowner
Prairieville, on Dec 29, 2020

The craftsmanship of the work done was very poor!!! Corners were cut, looks like cheap materials were used, the sod was HORRIBLE—— nothing but weeds and it died!! Quality just isn’t there...very disappointing!! We LOVE the house ...but as we’ve lived here we have notice A LOT of imperfections!!

3.6
Verified Homeowner
Prairieville, on Jul 08, 2019

Quality of work

3.6
Verified Homeowner
Prairieville, on Jan 01, 2019

The communication has gotten better in customer service.

4.4
Verified Homeowner
Prairieville, on Sep 15, 2018

It was the perfect move- in ready home.

4.9
Verified Homeowner