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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Prairieville, LA, on Jan 24, 2021
The whole team was awesome to work with, [name removed], [name removed], [name removed] etc.
Prairieville, on Dec 29, 2020
The craftsmanship of the work done was very poor!!! Corners were cut, looks like cheap materials were used, the sod was HORRIBLE—— nothing but weeds and it died!! Quality just isn’t there...very disappointing!! We LOVE the house ...but as we’ve lived here we have notice A LOT of imperfections!!
Prairieville, on Aug 31, 2020
Disliked: Warranty Service has been unresponsive
Prairieville, on Jul 29, 2020
Tried to get warranty work done. Sent pictures of drywall screws that have backed out in our master bedroom...and they replied that they don’t do paint touch ups.....pictures clearly show it wasn’t a paint issue. Told us that we should wait for a year to have this repaired...to let the house settle. This issue was found on the home inspection. Painters did a HORRIBLE job!!!! Sod was full of weeds....they don’t return phone calls!!!!
Prairieville, on Jun 02, 2020
Had an issue with a crack in the outside stucco, and they replied pretty quickly. Since then, I’ve found some other issues, and I haven’t heard back.
Prairieville, LA, on Apr 30, 2020
Closing cost covered , landscape , blinds , fridge
Prairieville, LA, on Nov 23, 2019
The constant updates and available upgrade options.
Prairieville, LA, on Aug 29, 2019
Accessibility to the home, and closing day.
Prairieville, LA, on Aug 06, 2019
Things are not fixed/ completed. We are not happy.
Prairieville, on Jan 01, 2019
The communication has gotten better in customer service.
Customer Care Team
Alvarez Construction Company LLC
Feb 25, 2020
Thank you for the review! We are always striving to be better.
Prairieville, on Nov 08, 2018
Can't say. Everything I ask to get fixed isn't covered.
Prairieville, on Jul 11, 2018
If I have any issues, I always get a prompt reply.
Prairieville, LA, on Jun 28, 2018
How the salesman [removed] was there to handle and answer any concerns I had during the process of building the home.
Prairieville, LA, on Mar 22, 2018
The beginning and middle of the process was great. Choosing the plan and selections were fun and went smooth. The house went up pretty quick and seemed to be great quality other than having 3 different model bathtubs installed in my home. The final stage is when we found that things started to get a little sloppy(paint and sheet rock). I would say communication within the company was the worst part for us. We expressed and expressed again months before closing how important it was to have our fence up before closing and even used your fence company to make sure that happened due to us having a deaf dog. That didn't happen because the yard was not even complete so it could be started. To make it worse, a house that closed after us received their grass before we did. We made the mistake of closing before a few things were complete and it was very hard to get those things done that after the fact. We are still waiting on 1 item but supposed to be done this week. We will see.
Prairieville, LA, on Mar 20, 2018
Things that still not done over 30 days past closing that was suppose to be completed within 2 weeks of closing.
Prairieville, LA, on Mar 09, 2018
They genuinely care about the home buyer, and will do anything they can to make the transaction as smooth as possible.
Prairieville, on Feb 27, 2018
Superior quality compared to other homebuilders.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Prairieville, LA, on Jan 24, 2021
The whole team was awesome to work with, [name removed], [name removed], [name removed] etc.
Prairieville, LA, on Apr 30, 2020
Closing cost covered , landscape , blinds , fridge
Prairieville, LA, on Nov 23, 2019
The constant updates and available upgrade options.
Prairieville, LA, on Aug 29, 2019
Accessibility to the home, and closing day.
Prairieville, LA, on Aug 06, 2019
Things are not fixed/ completed. We are not happy.
Prairieville, LA, on Jun 28, 2018
How the salesman [removed] was there to handle and answer any concerns I had during the process of building the home.
Prairieville, LA, on Mar 22, 2018
The beginning and middle of the process was great. Choosing the plan and selections were fun and went smooth. The house went up pretty quick and seemed to be great quality other than having 3 different model bathtubs installed in my home. The final stage is when we found that things started to get a little sloppy(paint and sheet rock). I would say communication within the company was the worst part for us. We expressed and expressed again months before closing how important it was to have our fence up before closing and even used your fence company to make sure that happened due to us having a deaf dog. That didn't happen because the yard was not even complete so it could be started. To make it worse, a house that closed after us received their grass before we did. We made the mistake of closing before a few things were complete and it was very hard to get those things done that after the fact. We are still waiting on 1 item but supposed to be done this week. We will see.
Prairieville, LA, on Mar 20, 2018
Things that still not done over 30 days past closing that was suppose to be completed within 2 weeks of closing.
Prairieville, LA, on Mar 09, 2018
They genuinely care about the home buyer, and will do anything they can to make the transaction as smooth as possible.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Prairieville, on Aug 31, 2020
Disliked: Warranty Service has been unresponsive
Prairieville, on Jul 29, 2020
Tried to get warranty work done. Sent pictures of drywall screws that have backed out in our master bedroom...and they replied that they don’t do paint touch ups.....pictures clearly show it wasn’t a paint issue. Told us that we should wait for a year to have this repaired...to let the house settle. This issue was found on the home inspection. Painters did a HORRIBLE job!!!! Sod was full of weeds....they don’t return phone calls!!!!
Prairieville, on Jun 02, 2020
Had an issue with a crack in the outside stucco, and they replied pretty quickly. Since then, I’ve found some other issues, and I haven’t heard back.
Prairieville, on Nov 08, 2018
Can't say. Everything I ask to get fixed isn't covered.
Prairieville, on Jul 11, 2018
If I have any issues, I always get a prompt reply.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Prairieville, on Dec 29, 2020
The craftsmanship of the work done was very poor!!! Corners were cut, looks like cheap materials were used, the sod was HORRIBLE—— nothing but weeds and it died!! Quality just isn’t there...very disappointing!! We LOVE the house ...but as we’ve lived here we have notice A LOT of imperfections!!
Prairieville, on Jan 01, 2019
The communication has gotten better in customer service.
Customer Care Team
Alvarez Construction Company LLC
Feb 25, 2020
Thank you! We are so happy that we've been able to assist you. Let us know if you need anything.