Top Homebuilder Ratings & Reviews

Armadillo Homes

San Isidro - Puerta Del Sol

55 Homeowner Reviews Completed Mar 2021 - Sep 2022

Overall Satisfaction

4.0
Customers' overall satisfaction
3.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

3.9

Home Personalization Experience

3.9

Lender Experience

4.5

Construction Experience

3.7

Customer Care Experience

4.4

Home Readiness

3.0

Installation & Workmanship

4.0

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Laredo, on Nov 02, 2021

Constantly changing delivery date.

3.4
Verified Homeowner
Laredo, TX, on Aug 02, 2022

Communication with the sales team was horrible, and there were major mistakes made with our home that could not be changed

3.6
Verified Homeowner
Laredo, on Aug 24, 2022

Estamos muy agradecidos con las atenciones que ha tenido el Sr Oswaldo...excelente persona cada que ocupamos de su presencia inmediatamente acude a solucionar nuestro problema.

5.0
Verified Homeowner
Laredo, on Oct 12, 2021

The experience has been outstanding, as well as the customer service!!! Still some corrections to both bathroom are still pending, nevertheless, very satisfied with the service and attention!!!

4.2
Verified Homeowner
Laredo, TX, on Apr 10, 2022

Everything was fantastic from the beginning, but the selection process was amazing!

5.0
Verified Homeowner
Laredo, on May 17, 2022

Liked the Quick turnaround

4.0
Verified Homeowner
Laredo, on Jun 20, 2021

[name removed] fixing items under warranty in a timely manner is not good service. Showing up at the house with out letting the customer know ahead of time and them blaming the customer cause they are not home.

3.2
Verified Homeowner
Laredo, on Feb 03, 2022

No comments

4.1
Verified Homeowner
Laredo, TX, on Apr 09, 2022

First of horrible experience never in my life would i think buying our first home would be as horrible as what we went through and still go through. First of, it took armadillo a year to build our home not only that we were never compensated for all the mistakes done on our home. Your manager Czar is a poor representation of your company, tried to drop us from our contract and greatly rude i quote" we are not coming to an agreement so I have nothing else to say" after trying to have them build our home since nothing was being done. Your builder Alex is useless never kept his word on fixing the mistakes in our home pointed out through out the build not even after we closed were they fixed until we had to point them out supposibly everything would be taken care of through out our walk on the home before the day of closing, they were not. Open attic door, AC was not even connected right, sink lid inside the sink hole, drainage on sinks way too tight also the light outlets all over the house were way too tight and crooked, landscaping is horrible there is still a puddle that forms as soon as you walk out to the back of the house, took them a month to try and fix still no final solution to it...bench on the mudd area wasnt fixed when pointed out until we closed, through the build the layout for the stairs had to be corrected because the stairs didnt have the rails included, overall mistake after another xero communication between Armadillo Staff I had to contantly reach out and fight for pur home to be build correctly. Oh and not to mention the colors theough out the home were changed from what we had selected so our home was build with settled options very dissappointed. They have grown on me but bot what we dreamed of for our fist home.... up to now we have not been compensated for all those issues. No welcome gift after everything we waited nor credits nor reward nothing. I would never ever recommend Armadillo to a friend or less a family member after everything we went through. We were suppose to be welcomed into The Armadillo home with excitement instead it was nothing but stress and anger. I really hipe this gets to your owner and something is done to compensate all this inconviniences we went through.

1.6
Verified Homeowner
Laredo, on Jan 25, 2022

Warranty claims have been completed in a timely manner.

5.0
Verified Homeowner
Laredo, TX, on Mar 31, 2022

La atención de la persona de venta y el seguimiento que se le dió a la venta

4.1
Verified Homeowner
Laredo, on Dec 21, 2021

Pipe in Kitchen island was wrongly installed, resulting in water leaking & damaging island. Put in a work order. Fixed the leak but still have yet to finish the repairs to the island. Cabinets, drywall etc.

3.2
Verified Homeowner
Laredo, TX, on Jan 24, 2022

The end result was mistakes and finishes that were rushed and not up to the standards Armadillo stands by. I was in a tight spot and rushed timeline to move into my new house that I accepted the rushed end result/finishes and mistakes for fear of delaying the signing of the paperwork and move in. I am sadden every time I see the mistakes and force myself to not focus on them.????

3.3
Verified Homeowner
Laredo, on Jul 01, 2021

Fair service

4.5
Verified Homeowner
Laredo, TX, on Dec 25, 2021

We liked the communication with the contractor at mid way through the build and at the end to do the final walk through.

4.9
Verified Homeowner
Laredo, on Dec 28, 2020

I haven't dealt with it yet

0.5
Verified Homeowner
Laredo, TX, on Oct 04, 2021

Commitment dates not met on time

4.2
Verified Homeowner
Laredo, TX, on Aug 30, 2021

I wasn't able to place the TV outlets where they needed to be. Currently, almost all of my TV outlets are the in corner of the room. Which makes no sense at all.

4.6
Verified Homeowner
Laredo, TX, on May 08, 2021

Armadillo Homes never met its tume lines and the workmanship is terrible. Getting Atmadillo Homes to come back and fix problems or even to answer emails of fixing problems is easier to be able to go to the moon than for them to come fix their XXXXX -ups. I would never ever again go with Armadillo Homes nor would I ever advise anyone else to purchase or even look at a home from Armadillo. I regret buying from Armadillo.

2.7
Verified Homeowner
Laredo, TX, on Mar 17, 2021

Delay in communication on the process. I wanted to know every major step in the process ahead of time. Regardless this was fulfilled by me coming in person and they would walk me through the steps to keep me informed.

4.9
Verified Homeowner
Laredo, TX, on Feb 07, 2021

Our rep, [name removed], was fantastic. The experience with the preferred lender and preferred title company was sub par. The persistent delays and changes for the completion date were unacceptable. The house is beautiful.

3.3
Verified Homeowner
Laredo, TX, on Jan 21, 2021

i was told we would move in by the end of october when we signed then by the end of november and we ended up moving in by the end of december. I understand that this is normal, but a bit more transparency on the actual move in date would be appreciated. Also, it was not made clear to me what options I had available on the house. It appears that are A LOT of options/ add ons that were not communicated. For example, I had no clue that i would not get a garage door opener. A list of what is standard and what is an add on would be appreciated. Maybe a catalogue.

3.3
Verified Homeowner
Laredo, TX, on Jan 19, 2021

We had a wonderful experience with our sales [name removed], [name removed] and our friend who referred us was [name removed]. The only major issue we encounter was in the Master Bedroom Bathroom and the upstairs bathroom. The cabinets that were installed where not the original designed and without any draws. Also the front concrete steps have a big crack and the outside rear wooden column is cracked in the middle. Overall we love our new Home!!!

4.5
Verified Homeowner
Laredo, TX, on Oct 27, 2020

I am very happy with my home. Things went smoothly.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Laredo, TX, on Aug 02, 2022

Communication with the sales team was horrible, and there were major mistakes made with our home that could not be changed

3.6
Verified Homeowner
Laredo, TX, on Apr 10, 2022

Everything was fantastic from the beginning, but the selection process was amazing!

5.0
Verified Homeowner
Laredo, TX, on Apr 09, 2022

First of horrible experience never in my life would i think buying our first home would be as horrible as what we went through and still go through. First of, it took armadillo a year to build our home not only that we were never compensated for all the mistakes done on our home. Your manager Czar is a poor representation of your company, tried to drop us from our contract and greatly rude i quote" we are not coming to an agreement so I have nothing else to say" after trying to have them build our home since nothing was being done. Your builder Alex is useless never kept his word on fixing the mistakes in our home pointed out through out the build not even after we closed were they fixed until we had to point them out supposibly everything would be taken care of through out our walk on the home before the day of closing, they were not. Open attic door, AC was not even connected right, sink lid inside the sink hole, drainage on sinks way too tight also the light outlets all over the house were way too tight and crooked, landscaping is horrible there is still a puddle that forms as soon as you walk out to the back of the house, took them a month to try and fix still no final solution to it...bench on the mudd area wasnt fixed when pointed out until we closed, through the build the layout for the stairs had to be corrected because the stairs didnt have the rails included, overall mistake after another xero communication between Armadillo Staff I had to contantly reach out and fight for pur home to be build correctly. Oh and not to mention the colors theough out the home were changed from what we had selected so our home was build with settled options very dissappointed. They have grown on me but bot what we dreamed of for our fist home.... up to now we have not been compensated for all those issues. No welcome gift after everything we waited nor credits nor reward nothing. I would never ever recommend Armadillo to a friend or less a family member after everything we went through. We were suppose to be welcomed into The Armadillo home with excitement instead it was nothing but stress and anger. I really hipe this gets to your owner and something is done to compensate all this inconviniences we went through.

1.6
Verified Homeowner
Laredo, TX, on Mar 31, 2022

La atención de la persona de venta y el seguimiento que se le dió a la venta

4.1
Verified Homeowner
Laredo, TX, on Jan 24, 2022

The end result was mistakes and finishes that were rushed and not up to the standards Armadillo stands by. I was in a tight spot and rushed timeline to move into my new house that I accepted the rushed end result/finishes and mistakes for fear of delaying the signing of the paperwork and move in. I am sadden every time I see the mistakes and force myself to not focus on them.????

3.3
Verified Homeowner
Laredo, TX, on Dec 25, 2021

We liked the communication with the contractor at mid way through the build and at the end to do the final walk through.

4.9
Verified Homeowner
Laredo, TX, on Oct 04, 2021

Commitment dates not met on time

4.2
Verified Homeowner
Laredo, TX, on Aug 30, 2021

I wasn't able to place the TV outlets where they needed to be. Currently, almost all of my TV outlets are the in corner of the room. Which makes no sense at all.

4.6
Verified Homeowner
Laredo, TX, on May 08, 2021

Armadillo Homes never met its tume lines and the workmanship is terrible. Getting Atmadillo Homes to come back and fix problems or even to answer emails of fixing problems is easier to be able to go to the moon than for them to come fix their XXXXX -ups. I would never ever again go with Armadillo Homes nor would I ever advise anyone else to purchase or even look at a home from Armadillo. I regret buying from Armadillo.

2.7
Verified Homeowner
Laredo, TX, on Mar 17, 2021

Delay in communication on the process. I wanted to know every major step in the process ahead of time. Regardless this was fulfilled by me coming in person and they would walk me through the steps to keep me informed.

4.9
Verified Homeowner
Laredo, TX, on Feb 07, 2021

Our rep, [name removed], was fantastic. The experience with the preferred lender and preferred title company was sub par. The persistent delays and changes for the completion date were unacceptable. The house is beautiful.

3.3
Verified Homeowner
Laredo, TX, on Jan 21, 2021

i was told we would move in by the end of october when we signed then by the end of november and we ended up moving in by the end of december. I understand that this is normal, but a bit more transparency on the actual move in date would be appreciated. Also, it was not made clear to me what options I had available on the house. It appears that are A LOT of options/ add ons that were not communicated. For example, I had no clue that i would not get a garage door opener. A list of what is standard and what is an add on would be appreciated. Maybe a catalogue.

3.3
Verified Homeowner
Laredo, TX, on Jan 19, 2021

We had a wonderful experience with our sales [name removed], [name removed] and our friend who referred us was [name removed]. The only major issue we encounter was in the Master Bedroom Bathroom and the upstairs bathroom. The cabinets that were installed where not the original designed and without any draws. Also the front concrete steps have a big crack and the outside rear wooden column is cracked in the middle. Overall we love our new Home!!!

4.5
Verified Homeowner
Laredo, TX, on Oct 27, 2020

I am very happy with my home. Things went smoothly.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Laredo, on Aug 24, 2022

Estamos muy agradecidos con las atenciones que ha tenido el Sr Oswaldo...excelente persona cada que ocupamos de su presencia inmediatamente acude a solucionar nuestro problema.

5.0
Verified Homeowner
Laredo, on May 17, 2022

Liked the Quick turnaround

4.0
Verified Homeowner
Laredo, on Feb 03, 2022

No comments

4.1
Verified Homeowner
Laredo, on Jan 25, 2022

Warranty claims have been completed in a timely manner.

5.0
Verified Homeowner
Laredo, on Dec 21, 2021

Pipe in Kitchen island was wrongly installed, resulting in water leaking & damaging island. Put in a work order. Fixed the leak but still have yet to finish the repairs to the island. Cabinets, drywall etc.

3.2
Verified Homeowner
Laredo, on Jul 01, 2021

Fair service

4.5
Verified Homeowner
Laredo, on Dec 28, 2020

I haven't dealt with it yet

0.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Laredo, on Nov 02, 2021

Constantly changing delivery date.

3.4
Verified Homeowner
Laredo, on Oct 12, 2021

The experience has been outstanding, as well as the customer service!!! Still some corrections to both bathroom are still pending, nevertheless, very satisfied with the service and attention!!!

4.2
Verified Homeowner
Laredo, on Jun 20, 2021

[name removed] fixing items under warranty in a timely manner is not good service. Showing up at the house with out letting the customer know ahead of time and them blaming the customer cause they are not home.

3.2
Verified Homeowner