Homebuilder Ratings & Reviews

Armadillo Homes Reviews

282 Homeowner Reviews Completed Jun 2022 - Dec 2023

Overall Satisfaction

4.2
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Laredo, Tx, on Nov 28, 2023

Horrible customer service. Many minor issues with home. Unable to get help from sales associate.

1.6
Verified Homeowner
Laredo, Tx, on Nov 18, 2023

After buying the house and outlining needed repairs, they take a long time to reply and fix. One item, the sprinkler system was fixed but leaks again. Complaining about this and the land leveling, where the rain or sprinkler water remains stagnant instead of running out to the sidewalk. More than a week now and still they haven't shown up to make corrections.

4.1
Verified Homeowner
Laredo, Tx, on Nov 18, 2023

The only thing I did not like is that there wasn’t a fence.

5.0
Verified Homeowner
Laredo, Tx, on Nov 16, 2023

All aspects where met

5.0
Verified Homeowner
Laredo, Tx, on Nov 06, 2023

I submitted a warranty request and never got an answer back. It happened within the first month of having the house so I thought they would still have their life together and help us out.

2.8
Verified Homeowner
Laredo, Tx, on Nov 06, 2023

[Translated from ES] Good communication with sales and service representatives

5.0
Verified Homeowner
Laredo, Tx, on Oct 27, 2023

[Translated from ES] That are there pending but take time to address the problems

4.5
Verified Homeowner
Laredo, Tx, on Oct 17, 2023

[Translated from ES] They responded quickly to the request.

4.5
Verified Homeowner
Laredo, Tx, on Sep 19, 2023

Garage floor seeps water when it rains. I put in for warranty but no contact or any communication whatsoever

4.9
Verified Homeowner
Laredo, Tx, on Sep 16, 2023

The communication and responsiveness of the Home Supervisor [name removed] is second to none. He provided a direct line of communication with him and I thought that would be limited up to the first month of owning the home but I was wrong. He has continued to assist me with many small repairs in my household. He has made being an Armadillo home owner very pleasant. Thank you armadillo and thank you [name removed]!

5.0
Verified Homeowner
Laredo, Tx, on Sep 11, 2023

Communication was excellent

5.0
Verified Homeowner
Laredo, Tx, on Aug 30, 2023

Process was longer than expected.

4.9
Verified Homeowner
Laredo, Tx, on Aug 29, 2023

We are very grateful for the support and attention given to our family from day one. [name removed] and [name removed] along with [name removed] went ably and beyond to make our dream home a reality. They informed us and walked us through every single step in purchasing our first home. These individuals dedicated their time and knowledge at every moment.

5.0
Verified Homeowner
Laredo, TX, on Aug 25, 2023

[name removed] one of the people in charge of the builders promised to replace my grass and has yet to have anybody do so been here for 5 months

4.1
Verified Homeowner
Laredo, TX, on Aug 23, 2023

Alot of deficiencies in the home. Water leaks when it rains; through roof and foundation.

3.2
Verified Homeowner
Laredo, TX, on Aug 17, 2023

Everything has been great

5.0
Verified Homeowner
Laredo, Tx, on Aug 17, 2023

[Translated from ES] The attention and good treatment of [name removed]

5.0
Verified Homeowner
Laredo, TX, on Aug 11, 2023

Everyone has handle customer service issues quickly and resolved them properly.

4.9
Verified Homeowner
Laredo, TX, on Aug 11, 2023

I like that anything i see the home is like missing a little paint or something they come fix the down fall is they take a while

3.8
Verified Homeowner
Laredo, TX, on Aug 10, 2023

Home was not ready on original due date. Home was not cleaned prior to moving in. Paint drippings were all over the living room floor. Still there.

3.1
Verified Homeowner

Builder Profile

Armadillo Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.