Homebuilder Ratings & Reviews

Armadillo Homes Reviews

359 Homeowner Reviews Completed Mar 2021 - Sep 2022

Overall Satisfaction

4.1
Customers' overall satisfaction
3.9
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Laredo, TX, on Sep 16, 2022

Everything was easy and smooth

5.0
Verified Homeowner
Laredo, TX, on Sep 10, 2022

constantly calling for stuff. Promised replacement and was never done. Doors screeches and sometimes locks you in restroom.

1.2
Verified Homeowner
Laredo, TX, on Sep 09, 2022

We loved the professionalism of the realtor Annalisa Carrillo. She helped us from day 1 to the very end always fighting for us to achieve our goal of getting our house. Miss Carillo is very, professional, and went above and beyound our expectations. Your organization need more realtors like her. What we did not like, was the experience with the Manager you have in your Laredo office. Mr Zar's customer service, rudeness, and inexperience in this business is the perfect example of what a manager should not be.like. He does not like to help in any way or form and gets, in my opinion a power trip that he is in a position to choose who gets a house and who does not. From day one when we had already had a lot and got it taken away after we had money down on it , to the very end of breaking our contract not knowing any of the facts. Luckily , your main District manager(can't remember his name) help us get the contract back that we had, and shortly after we closed. The only other dislike I have is that the contractor told us they would be back to fix the small things in the house, and all the windows in the house are missing the screens and leaked water after the rains hit.

4.5
Verified Homeowner
Laredo, TX, on Sep 08, 2022

Nothing

4.8
Verified Homeowner
Laredo, TX, on Sep 01, 2022

The time to address warranty issues is excessive. I am still waiting on an issue to be resolved from March. I also have 2 other warranty issues that have been acknowledged, but not addressed.

4.1
Verified Homeowner
Laredo, TX, on Sep 01, 2022

[Translated from ES] What I liked most about my shopping experience was that everyone helped as much as they could. The treatment was very friendly.

4.9
Verified Homeowner
Laredo, TX, on Aug 31, 2022

[Translated from ES] Bad job done on warranties I'm still waiting for them to fix one of the cabinet doors Water leaks through all the windows and the request was to make a hole under the windows horrible job I have 3 windows that they are going to change and nothing

2.3
Verified Homeowner
Laredo, TX, on Aug 26, 2022

What we didn’t like was that because the lender wouldn’t release funds until 2 days after we signed for the house, we couldn’t get our keys.. u guys had signatures from us and we had no keys from you all as it the lender was not going to give u all your money.. it was not a good experience to say the least

5.0
Verified Homeowner
Laredo, TX, on Aug 25, 2022

Everything about the house was great! I love it..

4.9
Verified Homeowner
Laredo, TX, on Aug 25, 2022

Great communication by all parties.

4.9
Verified Homeowner
Laredo, TX, on Aug 24, 2022

Estamos muy agradecidos con las atenciones que ha tenido el Sr Oswaldo...excelente persona cada que ocupamos de su presencia inmediatamente acude a solucionar nuestro problema.

5.0
Verified Homeowner
Laredo, TX, on Aug 23, 2022

I'm experiencing a lot on concrete cracks, tile cracks. They have been addressed but on a home this new incidents of this nature should not be happening. You make a very nice home but more attention to detail needs to take place

4.5
Verified Homeowner
Laredo, TX, on Aug 13, 2022

[Translated from ES] I still haven't finished finishing the small defects that the house has

4.0
Verified Homeowner
Laredo, TX, on Aug 02, 2022

Communication with the sales team was horrible, and there were major mistakes made with our home that could not be changed

3.6
Verified Homeowner
Laredo, TX, on Jul 29, 2022

One: Home was not completed on time, weeks later than promised. Two: Over all quality of the home, unacceptable; low quality work. Three: home was given with many pending issues, for example grout work was poor quality. They came back to fix it, and grout is still showing signs of cement etc. Also on grout, after flooring was installed, there was no care while continuing construction, some areas of the new flooring were stained and cleaning crew failed to removed them. When they came back to fix grout, the floor was stained on some areas worse than it was before.

3.2
Verified Homeowner
Laredo, TX, on Jul 25, 2022

[Translated from ES] The design of the house

4.9
Verified Homeowner
Laredo, TX, on Jul 17, 2022

Everything was great everyone was always on top of things from doubts to questions we had

5.0
Verified Homeowner
Laredo, TX, on Jul 14, 2022

They will just try to fix the problem to a point where it stays the same to how the problem was originally.

2.5
Verified Homeowner
Laredo, TX, on Jul 09, 2022

Everything was smooth and nice.

5.0
Verified Homeowner
Laredo, TX, on Jul 08, 2022

[Translated from ES] All attention and advice in the purchase

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.