Homebuilder Ratings & Reviews

Armadillo Homes Reviews

924 Homeowner Reviews Completed Feb 2020 - May 2021

Overall Satisfaction

4.2
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on May 11, 2021

The delay. But most of all, when we signed for our upgrades we were told that we couldn’t put a big concrete slab in the backyard. Then, two houses down, they put in a slab like we wanted with those neighbors.

4.6
Verified Homeowner
San Antonio, TX, on May 11, 2021

this section would not let me finish complaints. keeps going out.

2.2
Verified Homeowner
Bulverde, TX, on May 11, 2021

Some of the imeneties were excluded when we built vs buying inventory. Also, the financial institution that was recommended did a horrible job; not once, but twice.

4.2
Verified Homeowner
Laredo, TX, on May 10, 2021

i was very Happy through out the whole buying experience was very happy that Mr. [name removed] stayed with us since the beginning and answered all the Questions we had.

5.0
Verified Homeowner
San Antonio, TX, on May 04, 2021

Customer service and I should have never purchased a home during the pandemic. Traits not returning calls or no shows.

1.9
Verified Homeowner
San Antonio, TX, on May 04, 2021

[Translated from ES] Nothing

3.3
Verified Homeowner
Laredo, TX, on May 02, 2021

Awesome people to talk with and trying there best to get you your wants and needs... my sell person ernesto murillo always on top of everything and i am very thankful with him to help me reach our dream house.

5.0
Verified Homeowner
Laredo, TX, on May 01, 2021

I was very satisfied with the Customer Service [name removed] went out of her way since the beginning on anything we needed. The move in date was pushed back at times due to weather issues but [name removed] was always quick to respond and help with anything that was needed. Mr. [name removed] was also very involved in asnwering any questions we had. Overall we had a great experience and are extremely happy with our home.

5.0
Verified Homeowner
Laredo, TX, on Apr 30, 2021

[Translated from ES] Rapides deliver the house

4.8
Verified Homeowner
New Braunfels, TX, on Apr 29, 2021

The selling agent was extremely rude, lied to my face and on the phone, gave lots of miss information, complained the day we closed that it was her day off and shouldn’t be with us

1.6
Verified Homeowner
San Antonio, TX, on Apr 29, 2021

[name removed] was super helpful from the beginning and continues to be. Although she is great I am disappointed with the quality of the home. When my husband and I first saw the home we thought it was of great quality. Unfortunately we have had a lot of mishaps that we should not be experiencing. On top of the poor construction I feel like the urgency to correct the mishaps is lacking. I love my home, the location, but there are certain things that I am not happy about and that is due to the lack of supervision placed on the workers during the build.

4.1
Verified Homeowner
San Antonio, TX, on Apr 28, 2021

Certain things still haven't been fixed on my home and I was charged for things that were already installed on my home after we agreed upon price and everything else

2.3
Verified Homeowner
Laredo, TX, on Apr 27, 2021

Buying a home with armadillo has definitely been a headache! Had a few problems with the seller and have had a few problems with the home since moving in! We’ve had a good experience with costumer service representative [name removed]. I can’t think of a Pleasant experience I’ve have had with Amardillo yet! Maybe in the future!

3.6
Verified Homeowner
San Antonio, TX, on Apr 26, 2021

The mud year warranty check is being conducted, all minor issues are being corrected.

4.5
Verified Homeowner
Laredo, TX, on Apr 26, 2021

Pretty good models even thoe they allready have their own models done there is still a chance to modify alot of things on the houses

5.0
Verified Homeowner
San Antonio, TX, on Apr 25, 2021

So far no issues with our home. However, we were told in 30 days someone will come out to complete touch ups on our home. It’s been 4 months now and no one has come to complete the touch ups. We’ve called and emailed and so far nothing has happened.

4.3
Verified Homeowner
Laredo, TX, on Apr 24, 2021

Armadillo scammed me

0.5
Verified Homeowner
New Braunfels, TX, on Apr 23, 2021

The vendors haven't been consistent however our home warranty guy, [name removed], has been amazing. He definitely exceeded my expectations!

4.9
Verified Homeowner
Laredo, TX, on Apr 22, 2021

There's a few stuff from the construction I don't like at all it fells like the house it's loosing levels

4.0
Verified Homeowner
Bulverde, TX, on Apr 22, 2021

poor response and much lip service in getting items corrected

0.9
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less