Homebuilder Ratings & Reviews

Armadillo Homes Reviews

569 Homeowner Reviews Completed Feb 2020 - Nov 2020

Overall Satisfaction

4.2
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

New Braunfels, TX, on Nov 24, 2020

Kept getting the run around

3.3
Verified Homeowner
San Antonio, TX, on Nov 23, 2020

Closing date was pushed back. We first signed our contract on Mother’s Day. We didn’t close till October 23, 2020. 5 months.

4.3
Verified Homeowner
San Antonio, TX, on Nov 20, 2020

Speedy process great home!

5.0
Verified Homeowner
Laredo, TX, on Nov 19, 2020

[Translated from ES] Seller's attention and quick purchase response

5.0
Verified Homeowner
San Antonio, TX, on Nov 19, 2020

responsive

5.0
Verified Homeowner
San Antonio, TX, on Nov 18, 2020

Overall I was satisfied with the experience, everyone was very helpful.

4.5
Verified Homeowner
New Braunfels, TX, on Nov 18, 2020

I hate the fact that it takes to long to hear back from someone

4.2
Verified Homeowner
Laredo, TX, on Nov 18, 2020

I like every single experience with armadillo homes. I like how [name removed] was very helpful and friendly. We love are home thank you for everything Armadillo homes.

5.0
Verified Homeowner
San Antonio, TX, on Nov 18, 2020

I really liked and appreciated the weekly status update calls from [name removed] and [name removed]. That really kept me engaged in the process.

4.6
Verified Homeowner
San Antonio, TX, on Nov 12, 2020

I like that they have been helpful.

5.0
Verified Homeowner
San Antonio, TX, on Nov 10, 2020

So far it has been great. I am still waiting to hear back from some of the groups to do post closing fixes on my home. Tile hs come out and will be scheduling soon but once the others come and fix thigs the score would go higher.

4.4
Verified Homeowner
Converse, TX, on Nov 10, 2020

[Translated from ES] Customer service is excellent

5.0
Verified Homeowner
San Antonio, TX, on Nov 07, 2020

Everything has been good

5.0
Verified Homeowner
Laredo, TX, on Nov 05, 2020

I had some work done a few months back but was never completed. I had a high pressure line leaking between floors and they came and replaced it but the ceiling was never patched up and restored. Been like that for over 2 months. Also I noticed the water dripped down the down frame and paint bubbled on sides of frame. Since noone has returned to finish the work I haven't had that fixed either.

4.1
Verified Homeowner
San Antonio, TX, on Nov 03, 2020

Honestly there wasn’t much to like. Nothing worth noting. I can truly say that this entire experience has been awful from the the very beginning, contract through move-in!

2.8
Verified Homeowner
San Antonio, TX, on Nov 03, 2020

Great customer care ?

5.0
Verified Homeowner
Cibolo, TX, on Nov 03, 2020

Beautiful homes, An option to add a few custom touches would be nice.

4.0
Verified Homeowner
Laredo, TX, on Nov 01, 2020

Spectacular

5.0
Verified Homeowner
New Braunfels, TX, on Oct 31, 2020

Have not used warranty service

5.0
Verified Homeowner
San Antonio, TX, on Oct 31, 2020

Post-sales support and warranty process.

3.2
Verified Homeowner

Builder Profile

Armadillo Homes has been a premier builder of new homes with superior quality for over 43 years. Our homes are built in beautiful communities in many of the most sought out locations due to good schools and easy access to shopping, entertainment and employment centers. Armadillo Homes is a leader in energy efficient home building and we provide what matters most: quality, value and service. Our company has a sincere focus on designing homes for the way you live. So whether buying your first home, moving up to your second home or downsizing to your last home, let us help you find "Your Way Home".

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less