Top Homebuilder Ratings & Reviews

Armadillo Homes

Villas San Agustin

34 Homeowner Reviews Completed Feb 2020 - Nov 2020

Overall Satisfaction

4.0
Customers' overall satisfaction
4.3
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.4

Home Personalization Experience

4.4

Lender Experience

4.8

Construction Experience

4.2

Customer Care Experience

4.5

Home Readiness

3.8

Installation & Workmanship

4.3

Community Profile

Armadillo Homes has been a premier builder of new homes with superior quality for over 43 years. Our homes are built in beautiful communities in many of the most sought out locations due to good schools and easy access to shopping, entertainment and employment centers. Armadillo Homes is a leader in energy efficient home building and we provide what matters most: quality, value and service. Our company has a sincere focus on designing homes for the way you live. So whether buying your first home, moving up to your second home or downsizing to your last home, let us help you find "Your Way Home".

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Laredo, on Nov 05, 2020

I had some work done a few months back but was never completed. I had a high pressure line leaking between floors and they came and replaced it but the ceiling was never patched up and restored. Been like that for over 2 months. Also I noticed the water dripped down the down frame and paint bubbled on sides of frame. Since noone has returned to finish the work I haven't had that fixed either.

4.1
Verified Homeowner
Laredo, on Oct 13, 2020

We are going on 10 months living in our home. We love our home, but we have noticed a few areas inside that seemed to have been worked on quickly. For instance, our vanity lights in the master bathroom are not leveled. The sink cabinet in the guest bath has cardboard under it to level it off, I assume. The lights over the island are different. Two are alike, but one is different. Cement is cracking in the driveway and on the steps leading up to the front door; its only been 10 months, I'm afraid of foundation problems in the future.

4.4
Verified Homeowner
Laredo, TX, on Sep 30, 2020

As first time buyers we had a great experience buying our fist home. Everybody in armadillo was very helpful.

4.5
Verified Homeowner
Laredo, on Aug 08, 2020

My ac is wont cool propetly and take to much energy my electricity bill is high cuz the ac take long to cut and cool my house

3.7
Verified Homeowner
Laredo, TX, on Aug 04, 2020

I liked the home. Especially the size. Things didn’t get done in a timely matter.

3.7
Verified Homeowner
Laredo, on Jun 08, 2020

Quick response ,

5.0
Verified Homeowner
Laredo, on May 14, 2020

[Translated from ES] I chose my facade as I wanted

5.0
Verified Homeowner
Laredo, on Apr 15, 2020

I really like how at the beginning of purchasing or interest everybody was trying to help. After signing contract everything went down hill.

2.0
Verified Homeowner
Laredo, on Mar 28, 2020

Meets customer expectations to the best of their abilities.

2.8
Verified Homeowner
Laredo, on Mar 23, 2020

My first relator [name removed] was extremely unprofessional I was being neglected , belittled, and felt uncomfortable about the whole idea of purchasing a home. I wouldn’t get a call back , send straight to voicemail , he made my husband and I feel like we wouldn’t be able to afford a nice home.. etc but when I got a hold of Manager [name removed] he was the opposite of my frustrations and worries he made sure I was in good hands.They simplified the home buying process. I got a lot of questions answered he made me feel so comfortable and at peace, because of him and [name removed] now live in a place I get to call home! I will forever be grateful with the armadillo team ! Thank you so much for making our 1st home a incredible success! Love .... Castillo Family

4.5
Verified Homeowner
Laredo, TX, on Feb 26, 2020

[Translated from ES] the open and practical spaces of the house.

4.6
Verified Homeowner
Laredo, TX, on Feb 26, 2020

Our home advisor kept us informed during the entire home buying process and helped us accomplish our dream, thanks to Juan Murrillo

5.0
Verified Homeowner
Laredo, TX, on Feb 18, 2020

I like how they gave us several options before we made up our minds as well as keeping us in the loop of what was going on during our purchase time

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Laredo, TX, on Sep 30, 2020

As first time buyers we had a great experience buying our fist home. Everybody in armadillo was very helpful.

4.5
Verified Homeowner
Laredo, TX, on Aug 04, 2020

I liked the home. Especially the size. Things didn’t get done in a timely matter.

3.7
Verified Homeowner
Laredo, TX, on Feb 26, 2020

[Translated from ES] the open and practical spaces of the house.

4.6
Verified Homeowner
Laredo, TX, on Feb 26, 2020

Our home advisor kept us informed during the entire home buying process and helped us accomplish our dream, thanks to Juan Murrillo

5.0
Verified Homeowner
Laredo, TX, on Feb 18, 2020

I like how they gave us several options before we made up our minds as well as keeping us in the loop of what was going on during our purchase time

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Laredo, on Aug 08, 2020

My ac is wont cool propetly and take to much energy my electricity bill is high cuz the ac take long to cut and cool my house

3.7
Verified Homeowner
Laredo, on Jun 08, 2020

Quick response ,

5.0
Verified Homeowner
Laredo, on May 14, 2020

[Translated from ES] I chose my facade as I wanted

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Laredo, on Nov 05, 2020

I had some work done a few months back but was never completed. I had a high pressure line leaking between floors and they came and replaced it but the ceiling was never patched up and restored. Been like that for over 2 months. Also I noticed the water dripped down the down frame and paint bubbled on sides of frame. Since noone has returned to finish the work I haven't had that fixed either.

4.1
Verified Homeowner
Laredo, on Oct 13, 2020

We are going on 10 months living in our home. We love our home, but we have noticed a few areas inside that seemed to have been worked on quickly. For instance, our vanity lights in the master bathroom are not leveled. The sink cabinet in the guest bath has cardboard under it to level it off, I assume. The lights over the island are different. Two are alike, but one is different. Cement is cracking in the driveway and on the steps leading up to the front door; its only been 10 months, I'm afraid of foundation problems in the future.

4.4
Verified Homeowner
Laredo, on Apr 15, 2020

I really like how at the beginning of purchasing or interest everybody was trying to help. After signing contract everything went down hill.

2.0
Verified Homeowner
Laredo, on Mar 28, 2020

Meets customer expectations to the best of their abilities.

2.8
Verified Homeowner
Laredo, on Mar 23, 2020

My first relator [name removed] was extremely unprofessional I was being neglected , belittled, and felt uncomfortable about the whole idea of purchasing a home. I wouldn’t get a call back , send straight to voicemail , he made my husband and I feel like we wouldn’t be able to afford a nice home.. etc but when I got a hold of Manager [name removed] he was the opposite of my frustrations and worries he made sure I was in good hands.They simplified the home buying process. I got a lot of questions answered he made me feel so comfortable and at peace, because of him and [name removed] now live in a place I get to call home! I will forever be grateful with the armadillo team ! Thank you so much for making our 1st home a incredible success! Love .... Castillo Family

4.5
Verified Homeowner