Top Homebuilder Ratings & Reviews

Aspen View Homes

Aspen Meadows Filing 1

58 Homeowner Reviews Completed Apr 2023 - Jun 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.7

Home Personalization Experience

4.9

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.6

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Apr 05, 2024

Super easy to contact and very responsive

5.0
Verified Homeowner
Colorado Springs, on Apr 21, 2024

[name removed] [name removed] [name removed] Warranty Webpage is not helpful. I submitted requests and have not been helped. It does not uphold its policies and if I knew this would happen I wouldn’t have purchased this house.

2.8
Verified Homeowner
Colorado Springs, CO, on May 05, 2024

The front end was good plus- once closed it has been a nightmare and in speaking to neighbors it is the same with them. WARRANTY - it is beyond horrible and I have now read all the reviews and there is NO Warranty after final walk through apparently. I am going to be filing a compliant and go beyond as this is the worst new built I have ever done. It did not have to be this way - Corporate Headquarters needs to get involved as I have requested.

2.2
Verified Homeowner
Colorado Springs, on Mar 09, 2024

[name removed] for the warranty service is awesome, the whole team of people r like family….. their always so nice n [name removed] lives a few minutes from me and we all text all the time….. [name removed] is also awesome….. we had our driveway sinking n he got out the concrete people to fix it right away….. I really love the whole team

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 26, 2024

The team friendly and answered all questions that I had.

4.9
Verified Homeowner
Colorado Springs, on Jan 25, 2024

The warranty service has been great I have direct contact with the warranty dude and he is always on top of it! Anything I need he gets it taken care of for me. Fast and efficient

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2024

We were promised certain things would ve fixed that weren't and it would have been nice to do our blue tape walk without distractions. David (our salesperson) has been phenomenal from the start and we are grateful for his assistance.

4.5
Verified Homeowner
Colorado Springs, on Oct 25, 2023

The warranty service was very slow to respond at first. But when someone came out he was very nice and informative.

4.6
Verified Homeowner
Colorado Springs, CO, on Feb 23, 2024

Communication was top notch and my concerns were addressed every step of the way

5.0
Verified Homeowner
Colorado Springs, CO, on Feb 08, 2024

This is our first time buying a new build home and it has been a really great experience. From start to finish, we have felt taken care of and kept in the loop with everything. I really appreciate the help we received from [name removed] and [name removed] during the buying, building and closing experience. We have since met so many others who have been helpful to us including [name removed]. We really felt and continue to feel like we are cared for. They all have really truly gone above and beyond. We are very happy with Aspen [name removed] and we love our home.

5.0
Verified Homeowner
Colorado Springs, on Oct 20, 2023

No issues encountered with warranty.

5.0
Verified Homeowner
Colorado Springs, CO, on Feb 06, 2024

Likes: Sales: They were very responsive to my concerns and always had an answer for me to make an informed decision. Elm Design: We love the open concept design how the living room and kitchen creates a positive atmosphere. Living in our place for almost a month, we realize the placement of storage rooms are not ideal or practical. I cannot think of a use case for the pet room (located in the living room) for those that do not have pets. The is a giant storage room in the upstairs next to the loft (which was suppose to be another furnace but for homes that don't have it, its just an awkward room. Dislikes: Lending: The numbers kept on changing and there was miscommunication throughout the process with Aspen [name removed] Sales and Lender - [name removed] [name removed] [name removed]. My closing cost kept on going up and down. I was informed of getting my $2,XXX back to me at closing then told 16,XXX down for closing costs. In the end, I paid about $800 down. Throughout the process, it ruined how we planned our finances. Move-in: We noticed many defects. Issues with laundry room outlet, quarts not sealed, discolored front door. I am still awaiting response/appointment from warranty request. Move-in: I cannot find any HOA information about the covered community services, rules, and ownership responsibilities. For example, I am looking for fencing standards and guidelines, snow removal/landscaping responsibilities. Move-in: many unfinished areas: unfinished garage, no landscaping/fencing, and a partially finished basement. The purchase price of the home was 557,115, it seemed that it could have been included in the cost,. Move-in: I also cannot use my driveway because of ongoing construction to the road. I feel that this should have been taken care of prior to move-in.

3.7
Verified Homeowner
Colorado Springs, on Sep 19, 2023

Josh and Wayne are great!

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 26, 2024

I was impressed with the knowledge of the sales staff and how [name removed] explained everything about how my home was constructed. I was also impressed with the quality of the workmanship and attention to detail. I would definitely recommend an Aspen [name removed] Home. [name removed] Sharp

4.8
Verified Homeowner
Colorado Springs, CO, on Jan 16, 2024

very easy and accommodating

4.9
Verified Homeowner
Colorado Springs, CO, on Jan 07, 2024

I liked that I was granted an extension on my contingency, which gave me enough time to sell my home.

4.6
Verified Homeowner
Colorado Springs, CO, on Nov 26, 2023

Fairly painless, [name removed] was responsive

4.9
Verified Homeowner
Colorado Springs, CO, on Nov 23, 2023

The agent was very nice and never put me in a position where I was forced to buy anything

4.9
Verified Homeowner
Colorado Springs, CO, on Nov 17, 2023

The experience was pretty pain free and once we were able to get qualified through an outside leander things happened quickly.

5.0
Verified Homeowner
Colorado Springs, CO, on Nov 04, 2023

The whole process went smoothly. Everyone involved was extremely helpful and responsive with any questions I had.

5.0
Verified Homeowner
Colorado Springs, CO, on Oct 16, 2023

[name removed] was absolutely awesome to work with. I don't think it is his fault but we were told a few things were included in the price agreed (butler pantry, pocket office. etc..) and then later told they were extra. [name removed] made sure we were taken care of by getting the butler pantry added back but there was defiantly a disconnect somewhere. Last thing on that subject, we went into buying the home with the understanding we were getting the same home as the model, only to find out our Elevation was the Modern. That was a big surprise but honestly it worked out for the better since I actually like the Modern Elevation more now haha. I want to also say [name removed] and [name removed] were awesome as well!

4.9
Verified Homeowner
Colorado Springs, CO, on Oct 08, 2023

[name removed] and all the others in the office r so pleasant to talk to.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 16, 2023

Having to be on top of the building process to get amenities that are supposed to be included but weren’t.

4.0
Verified Homeowner
Colorado Springs, CO, on Sep 16, 2023

David and Wayne answered my many questions and gave me the confidence I needed that any concerns, questions, or problems I had would be taken care of in my new home. They each helped me understand the features of my new home and how to best take care of it as well. While there are still some outstanding issues, Wayne has been consistently following up and taking care of things as he said he would. They both have continued to respond to my questions or concerns and I greatly appreciate them!

5.0
Verified Homeowner
Colorado Springs, CO , on May 20, 2023

I liked that I was kept in the loop on the progress being made during construction.

4.7
Verified Homeowner
Colorado Springs, CO , on May 08, 2023

Great communication with all the staff. Kristine with the sales team and Wayne and his team are very friendly and professional. Everyone has gone above and beyond and have exceeded my expectations.

5.0
Verified Homeowner
Colorado Springs, CO , on May 02, 2023

Minor issues such as paint chipping on door frame and baseboards. Stonework in the master suite bathroom was cracked during installation. Aspen View staff have been communicative and worked with me on warranty claims as needed. The team was pleasant to work with, especially Kristine Royer who made the process really enjoyable. Thank you!

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on May 05, 2024

The front end was good plus- once closed it has been a nightmare and in speaking to neighbors it is the same with them. WARRANTY - it is beyond horrible and I have now read all the reviews and there is NO Warranty after final walk through apparently. I am going to be filing a compliant and go beyond as this is the worst new built I have ever done. It did not have to be this way - Corporate Headquarters needs to get involved as I have requested.

2.2
Verified Homeowner
Colorado Springs, CO, on Apr 26, 2024

The team friendly and answered all questions that I had.

4.9
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2024

We were promised certain things would ve fixed that weren't and it would have been nice to do our blue tape walk without distractions. David (our salesperson) has been phenomenal from the start and we are grateful for his assistance.

4.5
Verified Homeowner
Colorado Springs, CO, on Feb 23, 2024

Communication was top notch and my concerns were addressed every step of the way

5.0
Verified Homeowner
Colorado Springs, CO, on Feb 08, 2024

This is our first time buying a new build home and it has been a really great experience. From start to finish, we have felt taken care of and kept in the loop with everything. I really appreciate the help we received from [name removed] and [name removed] during the buying, building and closing experience. We have since met so many others who have been helpful to us including [name removed]. We really felt and continue to feel like we are cared for. They all have really truly gone above and beyond. We are very happy with Aspen [name removed] and we love our home.

5.0
Verified Homeowner
Colorado Springs, CO, on Feb 06, 2024

Likes: Sales: They were very responsive to my concerns and always had an answer for me to make an informed decision. Elm Design: We love the open concept design how the living room and kitchen creates a positive atmosphere. Living in our place for almost a month, we realize the placement of storage rooms are not ideal or practical. I cannot think of a use case for the pet room (located in the living room) for those that do not have pets. The is a giant storage room in the upstairs next to the loft (which was suppose to be another furnace but for homes that don't have it, its just an awkward room. Dislikes: Lending: The numbers kept on changing and there was miscommunication throughout the process with Aspen [name removed] Sales and Lender - [name removed] [name removed] [name removed]. My closing cost kept on going up and down. I was informed of getting my $2,XXX back to me at closing then told 16,XXX down for closing costs. In the end, I paid about $800 down. Throughout the process, it ruined how we planned our finances. Move-in: We noticed many defects. Issues with laundry room outlet, quarts not sealed, discolored front door. I am still awaiting response/appointment from warranty request. Move-in: I cannot find any HOA information about the covered community services, rules, and ownership responsibilities. For example, I am looking for fencing standards and guidelines, snow removal/landscaping responsibilities. Move-in: many unfinished areas: unfinished garage, no landscaping/fencing, and a partially finished basement. The purchase price of the home was 557,115, it seemed that it could have been included in the cost,. Move-in: I also cannot use my driveway because of ongoing construction to the road. I feel that this should have been taken care of prior to move-in.

3.7
Verified Homeowner
Colorado Springs, CO, on Jan 26, 2024

I was impressed with the knowledge of the sales staff and how [name removed] explained everything about how my home was constructed. I was also impressed with the quality of the workmanship and attention to detail. I would definitely recommend an Aspen [name removed] Home. [name removed] Sharp

4.8
Verified Homeowner
Colorado Springs, CO, on Jan 16, 2024

very easy and accommodating

4.9
Verified Homeowner
Colorado Springs, CO, on Jan 07, 2024

I liked that I was granted an extension on my contingency, which gave me enough time to sell my home.

4.6
Verified Homeowner
Colorado Springs, CO, on Nov 26, 2023

Fairly painless, [name removed] was responsive

4.9
Verified Homeowner
Colorado Springs, CO, on Nov 23, 2023

The agent was very nice and never put me in a position where I was forced to buy anything

4.9
Verified Homeowner
Colorado Springs, CO, on Nov 17, 2023

The experience was pretty pain free and once we were able to get qualified through an outside leander things happened quickly.

5.0
Verified Homeowner
Colorado Springs, CO, on Nov 04, 2023

The whole process went smoothly. Everyone involved was extremely helpful and responsive with any questions I had.

5.0
Verified Homeowner
Colorado Springs, CO, on Oct 16, 2023

[name removed] was absolutely awesome to work with. I don't think it is his fault but we were told a few things were included in the price agreed (butler pantry, pocket office. etc..) and then later told they were extra. [name removed] made sure we were taken care of by getting the butler pantry added back but there was defiantly a disconnect somewhere. Last thing on that subject, we went into buying the home with the understanding we were getting the same home as the model, only to find out our Elevation was the Modern. That was a big surprise but honestly it worked out for the better since I actually like the Modern Elevation more now haha. I want to also say [name removed] and [name removed] were awesome as well!

4.9
Verified Homeowner
Colorado Springs, CO, on Oct 08, 2023

[name removed] and all the others in the office r so pleasant to talk to.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 16, 2023

Having to be on top of the building process to get amenities that are supposed to be included but weren’t.

4.0
Verified Homeowner
Colorado Springs, CO, on Sep 16, 2023

David and Wayne answered my many questions and gave me the confidence I needed that any concerns, questions, or problems I had would be taken care of in my new home. They each helped me understand the features of my new home and how to best take care of it as well. While there are still some outstanding issues, Wayne has been consistently following up and taking care of things as he said he would. They both have continued to respond to my questions or concerns and I greatly appreciate them!

5.0
Verified Homeowner
Colorado Springs, CO , on May 20, 2023

I liked that I was kept in the loop on the progress being made during construction.

4.7
Verified Homeowner
Colorado Springs, CO , on May 08, 2023

Great communication with all the staff. Kristine with the sales team and Wayne and his team are very friendly and professional. Everyone has gone above and beyond and have exceeded my expectations.

5.0
Verified Homeowner
Colorado Springs, CO , on May 02, 2023

Minor issues such as paint chipping on door frame and baseboards. Stonework in the master suite bathroom was cracked during installation. Aspen View staff have been communicative and worked with me on warranty claims as needed. The team was pleasant to work with, especially Kristine Royer who made the process really enjoyable. Thank you!

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Apr 05, 2024

Super easy to contact and very responsive

5.0
Verified Homeowner
Colorado Springs, on Mar 09, 2024

[name removed] for the warranty service is awesome, the whole team of people r like family….. their always so nice n [name removed] lives a few minutes from me and we all text all the time….. [name removed] is also awesome….. we had our driveway sinking n he got out the concrete people to fix it right away….. I really love the whole team

5.0
Verified Homeowner
Colorado Springs, on Jan 25, 2024

The warranty service has been great I have direct contact with the warranty dude and he is always on top of it! Anything I need he gets it taken care of for me. Fast and efficient

5.0
Verified Homeowner
Colorado Springs, on Oct 25, 2023

The warranty service was very slow to respond at first. But when someone came out he was very nice and informative.

4.6
Verified Homeowner
Colorado Springs, on Oct 20, 2023

No issues encountered with warranty.

5.0
Verified Homeowner
Colorado Springs, on Sep 19, 2023

Josh and Wayne are great!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Apr 21, 2024

[name removed] [name removed] [name removed] Warranty Webpage is not helpful. I submitted requests and have not been helped. It does not uphold its policies and if I knew this would happen I wouldn’t have purchased this house.

2.8
Verified Homeowner